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Troubleshooting tables

Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.

If you have just added new software or a new optional device and the server is not working, do the
following before using the troubleshooting tables:

1.

Check the system-error LED on the operator information panel to see if it is lit.

2.

Remove the software or device that you just added.

3.

Run the diagnostic tests to determine whether the server is running correctly.

4.

Reinstall the new software or new device.

EasyStartup problems

Table 3. EasyStartup DVD

v

Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.

v

See Chapter 7, “Parts listing, RS210 Types 6531, 6532, 6533, and 6534,” on page 177 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

v

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.

v

Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.

Symptom

Action

The

EasyStartup

DVD

will not start.

v

Make sure the server supports the EasyStartup program and has a startable (bootable)
DVD drive.

v

If the startup (boot) sequence settings have been changed, make sure the DVD drive is
first in the startup sequence.

v

If more than one DVD drive is installed, make sure that only one drive is set as the
primary drive. Start the EasyStartup DVD from the primary DVD drive.

The operating-system
installation program
continuously loops.

Make more space available on the hard disk.

The EasyStartup
program will not start
the operating-system
media.

Make sure that the operating-system media is supported by the EasyStartup program.
See the EasyStartup User Guide for a list of supported operating-system versions. The
EasyStartup User Guide and compatibility notes are available through the EasyStartup
program.

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ThinkServer ThinkServer RS210, Types 6531, 6532, 6533, and 6534: Hardware Maintenance Manual

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Summary of Contents for ThinkServer 6531

Page 1: ...Hardware Maintenance Manual ThinkServer RS210 Machine Types 6531 6532 6533 and 6534 ...

Page 2: ......

Page 3: ...ThinkServer ThinkServer RS210 Types 6531 6532 6533 and 6534 Hardware Maintenance Manual ...

Page 4: ...007 2009 LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Admin...

Page 5: ...ng the server 20 Clearing the event logs 21 POST 21 POST error codes 21 System event log 29 Integrated management module error messages 30 Troubleshooting tables 50 EasyStartup problems 50 DVD drive problems 51 General problems 52 Hard disk drive problems 52 Hypervisor problems 54 Intermittent problems 55 Keyboard mouse or pointing device problems 56 Memory problems 57 Microprocessor problems 58 M...

Page 6: ...alling the DIMM air baffle 121 Removing the DIMM air baffle 121 Installing the DIMM air baffle 121 Replacing a memory module DIMM 122 Supported memory types 122 Removing a memory module 124 Installing a memory module 125 Replacing hard disk drives 126 Removing a simple swap Serial ATA SATA hard disk drive 126 Installing a simple swap Serial ATA SATA hard disk drive 127 Removing a hot swap hard dis...

Page 7: ...Replacing a DVD drive 164 Removing a DVD drive 164 Installing a DVD drive 165 Replacing the virtual media key 167 Removing the virtual media key 167 Installing the virtual media key 167 Replacing the PCI X riser card power cable 168 Removing the PCI X riser card power cable 168 Installing the PCI X riser card power cable 169 Updating the Universal Unique Identifier UUID 169 Updating the DMI SMBIOS...

Page 8: ...N SOL 220 UEFI update and configuration 220 Appendix Notices 221 Trademarks 222 Important notes 222 Product recycling and disposal 223 Compliance with Republic of Turkey Directive on the Restriction of Hazardous Substances 224 Recycling statements for Japan 224 Battery return program 225 German Ordinance for Work gloss statement 226 Electronic emission notices 226 Federal Communications Commission...

Page 9: ... available at http www lenovo com support Before servicing a Lenovo product be sure to read the Safety Information See Important Safety Information For information about the terms of the warranty and getting service and assistance see the Warranty and Support Information document Important Safety Information Be sure to read all caution and danger statements in this book before performing any of th...

Page 10: ...ent is labeled Statement 1 translations for that caution statement are in the Safety Information document under Statement 1 Be sure to read all caution and danger statements in this document before you perform the procedures Read any additional safety information that comes with the server or optional device before you install the device Attention Use No 26 AWG or larger UL listed or CSA certified...

Page 11: ...when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures v Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices T...

Page 12: ...he same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not v Throw or immerse into water v Heat to more than 100 C 212 F v Repair or disassemble Dispose of the battery as required by local ordinances or regulations 4 ThinkServer ThinkServer RS210 Types 6531 6532 6533 and 6534 Hardware Maintenance Manual ...

Page 13: ... v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Class 1 Laser Product ...

Page 14: ...the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 6 ThinkServer ThinkServer RS210 Types 6531 6532 6533 and 6534 Hardware Maintenance Manual ...

Page 15: ...zardous Substances in Electrical and Electronic Equipment Directive 2002 95 EC is a European Union legal requirement affecting the global electronics industry RoHS requirements must be implemented on Lenovo products placed on the market and sold in the European Union after June 2006 Products on the market before June 2006 are not required to have RoHS compliant parts If the parts are not compliant...

Page 16: ...Can sub to RoHS RoHS Must be RoHS Note A direct substitution is a part with a different FRU part number that is automatically shipped by the distribution center at the time of order Turkish statement of compliance The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Tür...

Page 17: ... The IMM provides remote server management through the following industry standard interfaces Intelligent Platform Management Interface IPMI version 2 0 Simple Network Management Protocol SNMP version 3 Common Information Model CIM Web browser For additional information see Using the integrated management module on page 215 v Remote presence capability and blue screen capture The remote presence a...

Page 18: ...andard RAID controller provides RAID levels 0 1 and 1E Optional RAID PCI cards are available for purchase that provide additional RAID levels v Systems management capabilities The server comes with an Integrated Management Module IMM When the IMM is used with the systems management software that comes with the server you can manage the functions of the server locally and remotely The IMM also prov...

Page 19: ...e microprocessor Memory v Minimum 1 GB v Maximum 32 GB 16 GB using unbuffered DIMMs UDIMMs 32 GB using registered DIMMs RDIMMs v Types PC3 8500 or PC3 10600R 999 single rank or double rank 1066 and 1333 MHz ECC DDR3 registered or unbuffered SDRAM DIMMs only v Connectors Six dual inline memory module DIMM connectors two way interleaved v Supports 1 GB 2 GB and 4 GB when available unbuffered DIMMS 1...

Page 20: ... Minimum configuration 171 BTU per hour 50 watts v Maximum configuration 1024 BTU per hour 300 watts Electrical input v Sine wave input 50 60 Hz required v Input voltage low range Minimum 100 V ac Maximum 127 V ac v Input voltage high range Minimum 200 V ac Maximum 240 V ac v Input kilovolt amperes kVA approximately Minimum 0 102 kVA Maximum 0 55 kVA Notes 1 Power consumption and heat output vary ...

Page 21: ...centralized console The ThinkServer EasyManage Agent enables other clients on the network to be managed by the centralized console The ThinkServer EasyManage Core Server is supported on 32 bit Windows Server 2008 products The ThinkServer EasyManage Agent is supported on 32 bit and 64 bit Windows Red Hat and SUSE operating systems Chapter 2 General information 13 ...

Page 22: ...14 ThinkServer ThinkServer RS210 Types 6531 6532 6533 and 6534 Hardware Maintenance Manual ...

Page 23: ...icroprocessor error the error might be in the microprocessor or in the microprocessor socket See Microprocessor problems on page 58 for information about diagnosing microprocessor problems v Before you run the diagnostic programs you must determine whether the failing server is part of a shared hard disk drive cluster two or more servers sharing external storage devices If it is part of a cluster ...

Page 24: ... what has changed Determine whether any of the following items were added removed replaced or updated before the problem occurred v Device drivers v Server firmware v Hardware components v Software If possible return the server to the condition it was in before the problem occurred 2 Collect data Thorough data collection is necessary for diagnosing hardware and software problems a Document error c...

Page 25: ... See http www lenovo com support to verify that the server supports the installed operating system optional devices and software levels If any hardware or software component is not supported uninstall it to determine whether it is causing the problem You must remove nonsupported hardware before you contact Lenovo or an approved warranty service provider for support 2 Make sure that the server oper...

Page 26: ...procedures for your server complete the following steps Note Changes are made periodically to the Lenovo Web site The actual procedure might vary slightly from what is described in this document 1 Go to http www lenovo com support 2 From the Select your product list select Servers and Storage 3 In the Browse by product window Family list select ThinkServer RS210 4 Under Support downloads click Tro...

Page 27: ...vice processor status and configuration Vital product data firmware and UEFI configuration Hard disk drive health RAID controller configuration Controller and service processor event logs including the following information System error logs Temperature voltage and fan speed information Self monitoring Analysis and Reporting Technology SMART data Machine check registers USB information Monitor con...

Page 28: ...tem event log as the IPMI event log the IMM chassis event log as the ASM event log and the operating system event logs You can view the DSA log through the DSA program Viewing event logs through the Setup utility To view the POST event log or system event log complete the following steps 1 Turn on the server 2 When the prompt F1 Setup is displayed press F1 If you have set both a power on password ...

Page 29: ...set both a power on password and an administrator password you must type the administrator password to view the error logs 3 Use one of the following procedures v To clear the IMM system event log select System Event Logs System Event Log Select Clear System Event Log then press Enter twice POST When you turn on the server it performs a series of tests to check the operation of the server componen...

Page 30: ...hnician only System board 0011000 Invalid microprocessor type 1 Update the server firmware to the latest level see Updating the firmware on page 212 2 Trained service technician only Remove and replace the affected microprocessor error LED is lit with a supported type see Installing the microprocessor on page 141 0011004 Microprocessor failed BIST 1 Update the server firmware to the latest level s...

Page 31: ...a memory module on page 125 3 Run the Setup utility to enable all the DIMMs 4 Run the DSA Preboot memory test see Running the diagnostic programs on page 69 0051006 DIMM mismatch detected Make sure that the DIMMs match and are installed in the correct sequence see Installing a memory module on page 125 0051009 No memory detected 1 Make sure that the server contains DIMMs 2 Reseat the DIMMs 3 Insta...

Page 32: ... failed pair with identical known good DIMMs restarting the server after each DIMM is installed Replace the failed DIMM Repeat this step until you have tested all removed DIMMs 4 Trained service technician only Replace the system board 0058008 DIMM failed memory test 1 Reseat the DIMMs and then restart the server 2 Replace the following components one at a time in the order shown then restart the ...

Page 33: ...esource allocation failure Informational message that some devices might not be initialized 1 If possible rearrange the order of the adapters in the PCI slots to change the load order of the optional device ROM code 2 Run the Setup utility select Startup Options and change the boot priority to change the load order of the optional device ROM code 3 Run the Setup utility and disable some other reso...

Page 34: ... UEFI settings are used 3048006 Booted secondary backup UEFI image because of ABR 1 Run the Setup utility select Load Default Settings and save the settings to recover the primary UEFI settings 2 Turn off the server and remove it from the power source 3 Reconnect the server to the power source then turn on the server 305000A RTC date time is incorrect 1 Adjust the date and time settings in the Set...

Page 35: ...m configuration restored to default settings Information only This message is usually associated with the CMOS battery clear event 3138002 Boot configuration error 1 Remove any recent configuration changes made to the Setup utility 2 Run the Setup utility select Load Default Settings and save the settings 3808000 IMM communication failure 1 Remove power from the server for 30 seconds and then reco...

Page 36: ...TM update aborted 1 Run the Setup utility select Load Default Settings and save the settings 2 Trained service technician only Replace the system board 3818003 Core Root of Trust Measurement CRTM flash lock failed 1 Run the Setup utility select Load Default Settings and save the settings 2 Trained service technician only Replace the system board 3818004 Core Root of Trust Measurement CRTM system e...

Page 37: ...ogs 2 Make sure that the Active Energy Manager feature is enabled in the Setup utility Click System Settings Power Active Energy Manager Capping Enabled 3 Update the server firmware to the latest level see Updating the firmware on page 212 4 Update the IMM firmware to the latest level see Updating the firmware on page 212 System event log The system event log contains messages of three types Infor...

Page 38: ...g low lower critical has asserted Error A lower critical sensor going low has asserted Trained service technician only Replace the system board Numeric sensor Planar 3 3V going high upper critical has asserted Error An upper critical sensor going high has asserted Trained service technician only Replace the system board Numeric sensor Planar 5V going low lower critical has asserted Error A lower c...

Page 39: ...olutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Run the DSA program for the hard disk drives and other I O devices 3 Trained service technician only Replace microprocessor n n microprocessor number An Over Temperature Condition has be...

Page 40: ...n before you update the code 2 Trained service technician only Reseat microprocessor n 3 Trained service technician only Replace microprocessor n n microprocessor number The Processor CPU nStatus has a Configuration Mismatch n microprocessor number Error A processor configuration mismatch has occurred 1 Trained service technician only Replace the microprocessor An SM BIOS Uncorrectable CPU complex...

Page 41: ...roprocessor n n microprocessor number Sensor CPU nOverTemp has transitioned to non recoverable from a less severe state n microprocessor number Error A sensor has changed to Nonrecoverable state from a less severe state 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffle is in place and correctly installed and that the server cover is installed...

Page 42: ...k for microprocessor n is installed correctly 3 Trained service technician only Replace microprocessor n n microprocessor number A bus timeout has occurred on system 1 1 CIM_ComputerSystem ElementName Error A bus timeout has occurred 1 Remove the adapter from the PCI slot that is indicated by a lit LED 2 Replace the extender card 3 Remove all PCI adapters 4 Trained service technicians only Replace...

Page 43: ...cific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Trained service technician only Replace the system board A Uncorrectable Bus Error has occurred on system 1 1 CIM_ComputerSystem ElementName Error A bus uncorrectable error has occurred Sensor Critical Int ...

Page 44: ...ific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 5 Trained service technician only Replace the system board A Uncorrectable Bus Error has occurred on system 1 1 CIM_ComputerSystem ElementName Error A bus uncorrectable error has occurred Sensor Critical Int D...

Page 45: ...ode is supported for the cluster solution before you update the code 5 Trained service technician only Replace the system board Sensor RAID Error has transitioned to critical from a less severe state Error A sensor has changed to Critical state from a less severe state 1 Check the hard disk drive LEDs 2 Reseat the hard disk drive for which the status LED is lit 3 Replace the defective hard disk dr...

Page 46: ...t have to replace DIMMs by pairs 3 Run the Setup utility to enable all the DIMMs 4 Run the DSA memory test Memory Logging Limit Reached for DIMM All DIMMs on Memory Subsystem All DIMMs Error The memory logging limit has been reached 1 Update the server firmware to the latest level Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a c...

Page 47: ...r One of the DIMMs on Memory Subsystem One of the DIMMs Error A DIMM configuration error has occurred Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology Memory uncorrectable error detected for DIMM n Status on Memory Subsystem DIMM n Status n DIMM number Error A memory uncorrectable error has occurred 1 If the server failed the POST memory t...

Page 48: ...tate from a less severe state 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 If a fan has failed complete the action for a fan failure 3 Replace DIMM n n DIMM number A PCI PERR has occurred on system 1 1 CIM_ComputerSystem ElementName Error...

Page 49: ...uire specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Remove the adapter from slot n 5 Replace the PCIe adapter 6 Replace extender card n n PCI slot number A PCI PERR has occurred on system 1 1 CIM_ComputerSystem ElementName Error A PCI PERR has occurr...

Page 50: ...ted code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Remove both adapters 5 Replace the PCIe adapter 6 Replace the extender card 7 Trained service technician only Replace the system board Fault in slot System board on system 1 1 CIM_ComputerSystem ElementName Error 1 Check the extender c...

Page 51: ...te must contain a public key that corresponds to the key pair that was previously generated by the Generate a New Key and Certificate Signing Request link 1 Make sure that the certificate that you are importing is correct 2 Try importing the certificate again Ethernet Data Rate modified from 1 to 2 by user 3 1 CIM_EthernetPort Speed 2 CIM_EthernetPort Speed 3 user ID Info A user has modified the E...

Page 52: ...k 2 CIM_StaticIPAssignmentSettingData SubnetMask 3 user ID Info A user has modified the IP subnet mask of the IMM No action information only IP address of default gateway modified from 1 to 2 by user 3s 1 CIM_IPProtocolEndpoint GatewayIPv4Address 2 CIM_StaticIPAssignmentSettingData DefaultGatewayAddress 3 user ID Info A user has modified the default gateway IP address of the IMM No action informat...

Page 53: ... currently set to 5 in the firmware 3 IP address xxx xxx xxx xxx Error A user has exceeded the maximum number of unsuccessful login attempts from the command line interface and has been prevented from logging in for the lockout period 1 Make sure that the correct login ID and password are being used 2 Have the system administrator reset the login ID or password Remote access attempt failed Invalid...

Page 54: ...ress Info An IMM IP address and configuration have been assigned using client data No action information only LAN Ethernet 0 interface is no longer active Info The IMM Ethernet interface has been disabled No action information only LAN Ethernet 0 interface is now active Info The IMM Ethernet interface has been enabled No action information only DHCP setting changed to by user 1 1 user ID Info A us...

Page 55: ...olution before you update the code Running the backup IMM main application Error The IMM has resorted to running the backup main application Update the IMM firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code...

Page 56: ...tion information only Flash of 1 from 2 failed for user 3 1 CIM_ManagedElement ElementName 2 Web or LegacyCLI 3 user ID Info An attempt to update a firmware component from the interface and IP address has failed Try to update the firmware again The Chassis Event Log CEL on system 1 is 75 full 1 CIM_ComputerSystem ElementName Info The IMM event log is 75 full When the log is full older log entries ...

Page 57: ...e technician only that step must be performed only by a trained service technician Security Userid 1 had 2 login failures from an SSH client at IP address 3 1 user ID 2 MaximumSuccessiveLoginFailures currently set to 5 in the firmware 3 IP address xxx xxx xxx xxx Error A user has exceeded the maximum number of unsuccessful login attempts from SSH and has been prevented from logging in for the lock...

Page 58: ...st be performed only by a Trained service technician v Go to the Lenovo support Web site at http www lenovo com support to check for technical information hints tips and new device drivers or to submit a request for information Symptom Action The EasyStartup DVD will not start v Make sure the server supports the EasyStartup program and has a startable bootable DVD drive v If the startup boot seque...

Page 59: ...ty v All cables and jumpers are installed correctly v The correct device driver is installed for the DVD drive 2 Run the DVD drive diagnostic programs 3 Reseat the following components a DVD drive b DVD drive cable 4 Replace the following components one at a time in the order shown restarting the server each time a DVD drive b DVD drive interface board cable c DVD interface board d Trained service...

Page 60: ...a FRU the part must be replaced by a trained service technician Hard disk drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved v See Chapter 7 Parts listing RS210 Types 6531 6532 6533 and 6534 on page 177 to determine which components are customer replaceable units CRU and which components are field replaceable units F...

Page 61: ...and the amber status LED is lit replace the drive If the activity of the LEDs remains the same go to step 4 If the activity of the LEDs changes return to step 1 4 Make sure that the hard disk drive backplane is correctly seated When it is correctly seated the drive assemblies correctly connect to the backplane without bowing or causing movement of the backplane 5 Reseat the backplane power cable a...

Page 62: ... the same status for the drive complete the following steps a Turn off the server b Reseat the SAS SATA controller c Reseat the backplane signal cable and backplane power cable d Reseat the hard disk drive e Turn on the server and observe the activity of the hard disk drive LEDs 2 See Problem determination tips on page 104 Hypervisor problems v Follow the suggested actions in the order in which th...

Page 63: ...airflow the fan is not working This can cause the server to overheat and shut down 2 Check the system error log or IMM system event log see POST on page 21 The server resets restarts occasionally 1 If the reset occurs during POST and the POST watchdog timer is enabled click System Settings Integrated Management Module POST Watchdog Timer in the UEFI Setup Utility program to see the POST watchdog s...

Page 64: ...USB hub disconnect the keyboard from the hub and connect it directly to the server 3 Replace the following components one at a time in the order shown restarting the server each time a Keyboard b Trained service technician only System board The mouse or pointing device does not work 1 Make sure that v The mouse or pointing device cable is securely connected to the server v The mouse or pointing de...

Page 65: ...it on the operator information panel v The memory modules are seated correctly v You have installed the correct type of memory v All banks of memory are enabled The server might have automatically disabled a memory bank when it detected a problem 2 Check the POST error log v If a DIMM was disabled by a systems management interrupt SMI replace the DIMM 3 Run memory diagnostics see Diagnostic tools ...

Page 66: ...om support to check for technical information hints tips and new device drivers or to submit a request for information Symptom Action A microprocessor LED is lit during POST indicating that the microprocessor is not working correctly 1 Make sure that the server supports the microprocessor 2 Trained service technician only Make sure that the microprocessor is seated correctly 3 Trained the service ...

Page 67: ...VM switch bypass the KVM switch to eliminate it as a possible cause of the problem connect the monitor cable directly to the correct connector on the rear of the server 2 Make sure that v The server is turned on If there is no power to the server see Power problems on page 62 v The monitor cables are connected correctly v The monitor is turned on and the brightness and contrast controls are adjust...

Page 68: ...e rolling or distorted screen images If this happens turn off the monitor Attention Moving a color monitor while it is turned on might cause screen discoloration Move the device and the monitor at least 305 mm 12 in apart and turn on the monitor Notes a To prevent diskette drive read write errors make sure that the distance between the monitor and any external diskette drive is at least 76 mm 3 in...

Page 69: ...ation Symptom Action An optional device that was just installed does not work 1 Make sure that v The device is designed for the server v You followed the installation instructions that came with the device and the device is installed correctly v You have not loosened any other installed devices or cables v You updated the configuration information in the Setup utility Whenever memory or any other ...

Page 70: ...lace the operator information panel v If the server does not start bypass the power control button by using the force power on jumper see System board switches and jumpers on page 111 If the server starts reseat the operator information panel If the problem remains replace the operator information panel 2 Make sure that the reset button is working correctly a Disconnect the server power cords b Re...

Page 71: ... cord and restart the server 2 If the problem remains or if you are using an ACPI aware operating system suspect the system board The server unexpectedly shuts down and the LEDs on the operator information panel are not lit See Solving undetermined problems on page 103 Serial device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem...

Page 72: ... order in which they are listed in the Action column until the problem is solved v See Chapter 7 Parts listing RS210 Types 6531 6532 6533 and 6534 on page 177 to determine which components are customer replaceable units CRU and which components are field replaceable units FRU v If an action step is preceded by Trained service technician only that step must be performed only by a Trained service te...

Page 73: ...that will help to locate the source of the error Run the diagnostic programs to find out the cause of the error see Running the diagnostic programs on page 69 New graphic to be added in the next draft The server is designed so that LEDs remain lit when the server is connected to an ac power source but is not turned on provided that the power supply is operating correctly This feature helps you to ...

Page 74: ...oprocessor has failed is missing or has been incorrectly installed Note Trained service technician only Make sure that the microprocessor is installed correctly see Installing the microprocessor on page 141 1 Check the system event log to determine the reason for the lit LED 2 Trained service technician Reseat the failing microprocessor 3 Replace the following components one at a time in the order...

Page 75: ...nal troubleshooting information Enclosure manager heartbeat LED power on and power off sequencing 1 If the LED flashes at 1Hz it is functioning properly and no action is necessary 2 If the LED is not flashing trained service technician only replace the system board Power supply LEDs The following minimum configuration is required for the DC LED on the power supply to be lit v Power supply v Power ...

Page 76: ...onds of connecting a power flash to the server complete the following steps a Trained service technician only Use the IMM recovery jumper to recover the firmware see Table 6 on page 111 b Trained service technician only Replace the system board Diagnostic programs and messages The diagnostic programs are the primary method of testing the major components of the server As you run the diagnostic pro...

Page 77: ...If you suspect a software problem see the information that comes with your software A single problem might cause more than one error message When this happens correct the cause of the first error message The other error messages usually will not occur the next time you run the diagnostic programs Exception If multiple error codes or system board LEDs indicate a microprocessor error the error might...

Page 78: ...escription Action 089 801 xxx CPU CPU Stress Test Aborted Internal program error 1 Turn off and restart the system 2 Make sure that the DSA code is at the latest level For the latest level of DSA code go to http www lenovo com support 3 Run the test again 4 Make sure that the system firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD secti...

Page 79: ...e system firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For the latest level of firmware go to http www lenovo com support and select your system to display a matrix of available firmware 5 Run the test again 6 Turn off and restart the system if necessary to recover from a hung state 7 Run the test again 8 M...

Page 80: ...on page 212 5 Run the test again 6 Turn off and restart the system if necessary to recover from a hung state 7 Run the test again 8 Replace the following components one at a time in the order shown and run this test again to determine whether the problem has been solved a Trained service technician only Microprocessor board b Trained service technician only Microprocessor 9 If the failure remains ...

Page 81: ... code is at the latest level For the latest level of DSA code go to http www lenovo com support 5 Make sure that the IMM firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on page 212 6 Run the test again 7 If the failure remains go to the Lenovo Web site for more t...

Page 82: ...SA code go to http www lenovo com support 5 Make sure that the IMM firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on page 212 6 Run the test again 7 If the failure remains go to the Lenovo Web site for more troubleshooting information at http www lenovo com supp...

Page 83: ... code is at the latest level For the latest level of DSA code go to http www lenovo com support 5 Make sure that the IMM firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on page 212 6 Run the test again 7 If the failure remains go to the Lenovo Web site for more t...

Page 84: ...e latest level of DSA code go to http www lenovo com support 5 Make sure that the IMM firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on page 212 6 Run the test again 7 If the failure remains go to the Lenovo Web site for more troubleshooting information at http ...

Page 85: ...test level For the latest level of DSA code go to http www lenovo com support 5 Make sure that the IMM firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on page 212 6 Run the test again 7 If the failure remains go to the Lenovo Web site for more troubleshooting inf...

Page 86: ...A code go to http www lenovo com support 5 Make sure that the IMM firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on page 212 6 Run the test again 7 If the failure remains go to the Lenovo Web site for more troubleshooting information at http www lenovo com suppo...

Page 87: ... is at the latest level For the latest level of DSA code go to http www lenovo com support 5 Make sure that the IMM firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on page 212 6 Run the test again 7 If the failure remains go to the Lenovo Web site for more troubl...

Page 88: ...he latest level of DSA code go to http www lenovo com support 5 Make sure that the IMM firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on page 212 6 Run the test again 7 If the failure remains go to the Lenovo Web site for more troubleshooting information at http...

Page 89: ...the latest level of DSA code go to http www lenovo com support 5 Make sure that the IMM firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on page 212 6 Run the test again 7 If the failure remains go to the Lenovo Web site for more troubleshooting information at htt...

Page 90: ...ware are at the latest level 5 Make sure that the IMM firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on page 212 6 Run the test again 7 If the failure remains go to the Lenovo Web site for more troubleshooting information at http www lenovo com support 166 821 x...

Page 91: ...evel For the latest level of DSA code go to http www lenovo com support 5 Make sure that the IMM firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on page 212 6 Run the test again 7 If the failure remains go to the Lenovo Web site for more troubleshooting informati...

Page 92: ...PD section for this component For more information see Updating the firmware on page 212 6 Run the test again 7 If the failure remains go to the Lenovo Web site for more troubleshooting information at http www lenovo com support 166 901 xxx IMM IMM I2C Test Failed The IMM indicates a failure in the H8 bus Bus 0 1 Turn off the system and disconnect it from the power source You must disconnect the s...

Page 93: ... power source and turn on the system 3 Run the test again 4 Make sure that the DSA code is at the latest level For the latest level of DSA code go to http www lenovo com support 5 Make sure that the IMM firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on page 212 ...

Page 94: ...d disconnect it from the power source You must disconnect the system from ac power to reset the IMM 2 After 45 seconds reconnect the system to the power source and turn on the system 3 Run the test again 4 Make sure that the DSA code is at the latest level For the latest level of DSA code go to http www lenovo com support 5 Make sure that the IMM firmware is at the latest level The installed firmw...

Page 95: ...nnect it from the power source You must disconnect the system from ac power to reset the IMM 2 After 45 seconds reconnect the system to the power source and turn on the system 3 Run the test again 4 Make sure that the DSA code is at the latest level For the latest level of DSA code go to http www lenovo com support 5 Make sure that the IMM firmware is at the latest level The installed firmware lev...

Page 96: ...r more information see Updating the firmware on page 212 6 Run the test again 7 Turn off the system and disconnect it from the power source 8 Trained service technician only Replace the system board 9 Reconnect the system to the power source and turn on the system 10 Run the test again 11 If the failure remains go to the Lenovo Web site for more troubleshooting information at http www lenovo com s...

Page 97: ... 1 Turn off and restart the system 2 Run the test again 3 Make sure that the server firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on page 212 4 Run the test again 5 If the failure remains go to the Lenovo Web site for more troubleshooting information at http ww...

Page 98: ...o to the Lenovo Web site for more troubleshooting information at http www lenovo com support 201 808 xxx Memory Memory Test Aborted Test canceled memory controller display alter buffer execute error 1 Turn off and restart the system 2 Run the test again 3 Make sure that the server firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section...

Page 99: ...r firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on page 212 5 Run the test again 6 If the failure remains go to the Lenovo Web site for more troubleshooting information at http www lenovo com support 201 901 xxx Memory Memory Test Failed Test failure single bit...

Page 100: ... firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on page 212 6 Run the test again 7 Replace the failing DIMMs 8 Re enable all memory in the Setup utility see Using the Setup Utility on page 200 9 Run the test again 10 If the failure remains go to the Lenovo Web s...

Page 101: ...emory is enabled by checking the Available System Memory in the Resource Utilization section of the DSA event log If necessary enable all memory in the Setup utility see Using the Setup Utility on page 200 2 Make sure that the DSA code is at the latest level For the latest level of DSA code go to http www lenovo com support 3 Run the test again 4 Run the standard memory test to validate all memory...

Page 102: ... information go to http www lenovo com support 6 Run the test again 7 Make sure that the system firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on page 212 8 Run the test again 9 Replace the DVD drive 10 If the failure remains go to the Lenovo Web site for more t...

Page 103: ...novo com support 215 901 xxx DVD Drive v Verify Media Installed v Read Write Test v Self Test Messages and actions apply to all three tests Aborted Drive media is not detected 1 Insert a CD DVD into the drive or try a new media and wait for 15 seconds 2 Run the test again 3 Check the drive cabling at both ends for loose or broken connections or damage to the cable Replace the cable if it is damage...

Page 104: ...of DSA code go to http www lenovo com support 6 Run the test again 7 For additional troubleshooting information go to http www lenovo com support 8 Run the test again 9 Replace the DVD drive 10 If the failure remains go to the Lenovo Web site for more troubleshooting information at http www lenovo com support 215 904 xxx DVD Drive v Verify Media Installed v Read Write Test v Self Test Messages and...

Page 105: ...he failure remains go to the Lenovo Web site for more troubleshooting information at http www lenovo com support 405 901 xxx BroadCom Ethernet Device Test MII Registers Failed 1 Make sure that the component firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on page ...

Page 106: ...ge 200 to assign a unique interrupt to the device 4 Replace the component that is causing the error If the error is caused by an adapter replace the adapter Check the PCI Information and Network Settings information in the DSA event log to determine the physical location of the failing component 5 If the failure remains go to the Lenovo Web site for more troubleshooting information at http www len...

Page 107: ...e physical location of the failing component 5 If the failure remains go to the Lenovo Web site for more troubleshooting information at http www lenovo com support 405 907 xxx BroadCom Ethernet Device Test Loop back at MAC Layer Failed 1 Make sure that the component firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this compo...

Page 108: ...ld Wide Web v Contact your Lenovo service representative To download the server firmware update package from the World Wide Web go to http www lenovo com support The flash memory of the server consists of a primary bank and a backup bank It is essential that you maintain the backup bank with a bootable firmware image If the primary bank becomes corrupted you can either manually boot the backup ban...

Page 109: ...er cords and external cables and then remove the server cover 12 Move the UEFI boot recovery jumper back to the primary position pins 1 and 2 13 Reinstall the server cover and then reconnect all the power cables 14 Restart the server In band automated boot recovery method Note Use this method if the system board error LED is lit and there is a log entry or Booting Backup Image is displayed on the ...

Page 110: ...r cords 2 Check the power fault LEDs on the system board see Power problems on page 62 3 Check for loose cables in the power subsystem Also check for short circuits for example if a loose screw is causing a short circuit on a circuit board 4 Remove the adapters and disconnect the cables and power cords to all internal and external devices until the server is at the minimum configuration that is re...

Page 111: ...twork administrator must investigate other possible causes of the error Solving undetermined problems If the diagnostic tests did not diagnose the failure or if the server is inoperative use the information in this section If you suspect that a software problem is causing failures continuous or intermittent see Software problems on page 64 Damaged data in CMOS memory or damaged server firmware can...

Page 112: ...the configuration failed Is this the original reported failure v Diagnostic program type and version level v Hardware configuration print screen of the system summary v IMM firmware level v Operating system software You can solve some problems by comparing the configuration and software setups between working and nonworking servers When you compare servers to each other for diagnostic purposes con...

Page 113: ...ontrols LEDs and connectors on the front of the various models of the server 3 5 inch simple swap SAS server model 3 5 inch hot swap SAS SATA server model 2 5 inch hot swap SAS server model 1 Power on LED 6 System error LED 2 Power control button 7 USB 1 connector 3 Reset button 8 USB 2 connector 4 Hard disk drive activity LED 9 Hard disk drive activity LED green on 3 5 inch hot swap SAS server mo...

Page 114: ... LED 11 USB 1 2 connector 4 Ethernet 1 link LED 12 Video connector 5 Ethernet 2 activity LED 13 Power supply error LED amber 6 Ethernet 2 link LED 14 DC power LED green 7 PCI slot 1 15 AC power LED green 8 PCI slot 2 106 ThinkServer ThinkServer RS210 Types 6531 6532 6533 and 6534 Hardware Maintenance Manual ...

Page 115: ...ion panel connector 23 Battery 4 DIMM 4 14 Simple swap HDD backplane signal connector 24 Power 2 connector 5 DIMM 5 15 Wake on LAN connector 25 Virtual media key connector 6 DIMM 6 16 DVD drive connector 26 Power 1 connector 7 Microprocessor 17 Hypervisor flash device connector 27 Power 3 connector 8 Fan 3 connector 18 Reserved 28 Power 4 connector 9 Fan 2 connector 19 Reserved 29 Fan 5 connector ...

Page 116: ...m board Microprocessor Heatsink Orientation DIMMs DIMMs 1 Serial com 1 connector 5 Ethernet connector 2 2 Video connector 6 USB connectors 3 and 4 3 Ethernet connector 1 7 SW1 NMI button 4 USB connectors 1 and 2 108 ThinkServer ThinkServer RS210 Types 6531 6532 6533 and 6534 Hardware Maintenance Manual ...

Page 117: ... 2 DIMM 2 9 Hypervisor flash device connector 3 DIMM 3 10 Riser card connector 2 4 DIMM 4 11 Riser card connector 1 5 DIMM 5 12 Battery 6 DIMM 6 13 Virtual media key connector 7 ServeRAID BR10il SAS SATA controller connector The following illustration shows the locations of the PCI Express slots on the riser card assembly 1 PCI Express x8 slot 1 2 PCI Express x8 slot 2 Chapter 5 Locating Server Co...

Page 118: ...illustration shows the location of the PCI X slot on the optional PCI X riser card assembly 1 PCI X power cable 2 PCI X slot 110 ThinkServer ThinkServer RS210 Types 6531 6532 6533 and 6534 Hardware Maintenance Manual ...

Page 119: ... server responds as if the pins are set to 1 and 2 2 Changing the position of the UEFI boot recovery jumper from pins 1 and 2 to pins 2 and 3 before the server is turned on alters which flash ROM page is loaded Do not change the jumper pin position after the server is turned on This can cause an unpredictable problem Important 1 Before you change any switch settings or move any jumpers turn off th...

Page 120: ...er LED 6 Fan 1 error LED 14 System board error LED 7 SAS SATA Controller LED 15 DIMM 1 6 error LEDs 8 IMM heart beat LED Table 7 System board LEDs LED Description Error LEDs When one of these LEDs is lit it indicates that the associated component has failed Baseboard management controller heartbeat LED This LED flashes to indicate that the IMM is functioning normally Standby power LED When this LE...

Page 121: ...can also be turned on in any of the following ways v If a power failure occurs while the server is turned on the server will restart automatically when power is restored v If your operating system supports the Wake on LAN feature the Wake on LAN feature can turn on the server Note When 4 GB or more of memory physical or logical is installed some memory is reserved for various system resources and ...

Page 122: ...rts this feature After an orderly shutdown of the operating system the server will turn off automatically v You can press the power control button to start an orderly shutdown of the operating system and turn off the server if your operating system supports this feature v If the operating system stops functioning you can press and hold the power control button for more than 4 seconds to turn off t...

Page 123: ...e power cord is disconnected 2 Make sure that the exterior cover is not damaged loose or broken and observe any sharp edges 3 Check the power cord v Make sure that the third wire ground connector is in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and the frame ground v Make sure that the power cord is the correct type v Make...

Page 124: ...When you use a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on a suitable rubber mat to insulate you from grounds such as metal floor strips and equipment frames v Use extreme care when you measure high voltages v To ensure proper grounding of components such as power supplies pumps blowers fans and motor generators do not service these c...

Page 125: ... touch solder joints pins or exposed circuitry v Do not leave the device where others can handle and damage it v While the device is still in its static protective package touch it to an unpainted metal part of the server for at least 2 seconds This drains static electricity from the package and from your body v Remove the device from its package and install it directly into the server without set...

Page 126: ...ormation panel 4 Power supply 15 Fans 5 SAS SATA backplane some models 16 System board 6 SATA simple swap back panel some models 17 Microprocessor 7 3 5 inch drive cage 18 Heat sink 8 3 5 inch simple swap SATA hard disk drive some models 19 Cover 9 Simple swap SATA filler 10 Hot swap hard disk drive filler 11 3 5 inch or 2 5 inch hot swap hard disk drive depending on model 118 ThinkServer ThinkSer...

Page 127: ...server on the system board 3 If the server has been installed in a rack slide the server out from the rack enclosure See the Rack Installation Instructions that come with the server for information about removing the server from the rack 4 Press down firmly on the two blue tabs 1 on each side of the top of the cover and slide the cover toward the rear of the server until the cover has disengaged f...

Page 128: ... From inside the server press the bezel release latch 1 toward the left side of the server 3 Pivot the bezel 2 forward and pull it away from the server 4 If you are instructed to return the bezel follow all packaging instructions and use any packaging materials for shipping that are supplied to you 120 ThinkServer ThinkServer RS210 Types 6531 6532 6533 and 6534 Hardware Maintenance Manual ...

Page 129: ...d service technicians on page 115 2 Turn off the server and peripheral devices and disconnect all power cords and external cables 3 Remove the server from the rack and remove the cover see Removing and installing the cover on page 119 4 Lift the DIMM air baffle 1 up and out of the server Attention For proper cooling and airflow reinstall the DIMM air baffle before you turn on the server Operating ...

Page 130: ... is the DIMM bandwidth in MBps 6400 6 40 GBps PC3 800 SDRAMs 8 byte primary data bus 8500 8 53 GBps PC3 1066 SDRAMs 8 byte primary data bus 10600 10 66 GBps PC3 1333 SDRAMs 8 byte primary data bus 12800 12 80 GBps PC3 1600 SDRAMs 8 byte primary data bus m is the DIMM type E Unbuffered DIMM UDIMM with ECC x72 bit module data bus R Registered DIMM RDIMM U Unbuffered DIMM with no ECC x64 bit primary ...

Page 131: ...ulation using ranked UDIMMs Table 9 Maximum memory population using ranked UDIMMs depending on your model Number of UDIMMs DIMM type Size Total memory 4 Single rank UDIMMs 1 GB 4 GB 4 Single rank UDIMMs 2 GB 8 GB 4 Dual rank UDIMMs 2 GB 8 GB 4 Dual rank UDIMMs 4 GB when available 16 GB v The following table shows the UDIMM memory population rule to optimize the system performance Table 10 UDIMM po...

Page 132: ...pulation rule to optimize the system performance Table 13 RDIMM population rule for dual channel symmetric mode DIMM connector 1 DIMM connector 2 DIMM connector 3 DIMM connector 4 DIMM connector 5 DIMM connector 6 Populated Empty Empty Empty Empty Empty Populated Empty Empty Populated Empty Empty Populated Populated Empty Populated Populated Empty Populated Populated Populated Populated Populated ...

Page 133: ...peed as the DIMMs that are installed in DIMM connectors 1 and 4 v You can use compatible DIMMs from various manufacturers in the same pair v When you install or remove DIMMs the server configuration information changes When you restart the server the system displays a message that indicates that the memory configuration has changed See System board internal connectors on page 107 for the location ...

Page 134: ...tion that comes with the hard disk drive and first follow those instructions Determine if you are working with a simple swap or a hot swap hard disk drive To replace a hard disk drive complete the appropriate procedures for your drive Attention To avoid damage to the hard disk drive connectors make sure that the server cover is in place and fully closed whenever you install or remove a hard disk d...

Page 135: ... If your server has only one simple swap hard disk drive make sure it is installed in the left drive bay Attention To avoid damage to the hard disk drive connectors make sure that the server cover is in place and fully closed whenever you install or remove a hard disk drive 1 Read the safety information in Important Safety Information on page 1 and Guidelines for trained service technicians on pag...

Page 136: ... inch hard disk drives The 2 5 inch drive hot swap server models support four 2 5 inch SAS hard disk drives The removal and installation procedures are the same for any of these drives The illustrations in this procedure show 3 5 inch SAS drives To remove a hot swap hard disk drive complete the following steps Attention To avoid damage to the hard disk drive connectors make sure that the server co...

Page 137: ...ned service technicians on page 115 2 Make sure that the server cover is in place and fully closed Attention To maintain proper system cooling do not operate the server for more than 10 minutes without either a drive or filler panel installed in each bay 3 Remove the filler panel from the empty drive bay if necessary 4 Touch the static protective package that contains the drive to any unpainted me...

Page 138: ...s for using the RAID controller 6 Go to Completing the FRU replacement on page 173 Replacing a PCI card To replace a PCI card use the following procedures Removing a PCI card To remove a PCI card complete the following steps 1 Read the safety information in Important Safety Information on page 1 and Guidelines for trained service technicians on page 115 2 Turn off the server and peripheral devices...

Page 139: ...p edge or upper corners and pull the PCI card from the riser card assembly 1 Expansion slot cover 5 PCI card 2 Expansion slot 2 6 Guide channels 3 Expansion slot 1 7 Riser card assembly 4 Expansion slot cover 8 PCI card 10 If you are instructed to return the PCI card follow all packaging instructions and use any packaging materials for shipping that are supplied to you 11 Go to Completing the FRU ...

Page 140: ...he riser card assembly 1 Expansion slot cover 5 PCI card 2 Expansion slot 2 6 Guide channels 3 Expansion slot 1 7 Riser card assembly 4 Expansion slot cover 8 PCI card 4 Grasp the riser card at the front grip point and rear edges then lift to remove the riser card assembly Place the riser card assembly 7 on a flat static protective surface 5 Remove the expansion slot cover on the slot that you int...

Page 141: ...sure that the PCI card is correctly seated in the riser card assembly and that the riser card assembly is securely seated in the riser card connector on the system board before you turn on the server An incorrectly seated PCI card might cause damage to the system board the riser card assembly or the PCI card 8 Reinstall the riser card assembly in the server see Installing the riser card assembly o...

Page 142: ...connectors on page 107 5 Unlock the retention latch on the USB connector by squeezing the two retention clips toward each other see System board internal connectors on page 107 6 Align the flash device with the USB connector on the system board and push it into the USB connector until it is firmly seated 7 Press down on the retention latch to lock the flash device into the USB connector 8 Install ...

Page 143: ...n panel assembly into position on top of the DVD bay housing Make sure that the LEDs and the USB connectors are aligned with the openings in the bezel and that the holes in the board align with the screw holes in the top of the bay housing 2 Use the screws that you removed earlier to secure the operator information panel assembly onto the top of the DVD bay housing 3 Reconnect both cables to the o...

Page 144: ...following illustration shows removing a simple swap 3 5 inch drive cage The following illustration shows removing a hot swap 3 5 inch drive cage The following illustration shows removing a hot swap 2 5 inch drive cage 136 ThinkServer ThinkServer RS210 Types 6531 6532 6533 and 6534 Hardware Maintenance Manual ...

Page 145: ...utes with the cover removed 5 Remove the hard disk drive backplane or back plate v 2 5 inch drive models Remove the hard disk drive backplane from the cage See Replacing the SAS SATA hard disk drive back plate or backplane on page 154 for instructions v 3 5 inch drive models Remove the hard disk drive backplane or back plate from the cage See Replacing the SAS SATA hard disk drive back plate or ba...

Page 146: ...simple swap 3 5 inch drive cage The following illustration shows installing a hot swap 3 5 inch drive cage The following illustration shows installing a hot swap 2 5 inch drive cage 138 ThinkServer ThinkServer RS210 Types 6531 6532 6533 and 6534 Hardware Maintenance Manual ...

Page 147: ...ng the backplane or back plate 3 5 inch drives on page 154 or Installing the SAS backplane 2 5 inch drives on page 157 for instructions as applicable 6 Install the hard disk drives 7 Go to Completing the FRU replacement on page 173 Replacing the microprocessor and heat sink The following notes describe the type of microprocessor that the server supports and other information that you must consider...

Page 148: ... touch it a Loosen the screw on one side of the heat sink to break the seal with the microprocessor b Press firmly on the captive screws and loosen them with a screwdriver c Use your fingers to gently pull the heat sink from the microprocessor 6 Lift the heat sink out of the server After removal place the heat sink on its side on a clean flat surface 7 Release the microprocessor retention latch 2 ...

Page 149: ...is removed from the heat sink do not touch the thermal grease on the bottom of the heat sink or set down the heat sink For more information about applying or working with thermal grease see Thermal grease on page 143 Note Removing the heat sink from the microprocessor destroys the even distribution of the thermal grease and requires replacing the thermal grease To install the replacement microproc...

Page 150: ...hat the arrows on the label point toward the DIMMs and place the heat sink on top of the microprocessor thermal material side down b Align the screw holes 1 on the heat sink with the holes on the system board 3 Following is an illustration of the heat sink orientation Heatsink Orientation DIMMs DIMMs c Tighten the screws with a screwdriver alternating among the screws until they are tight If possi...

Page 151: ...essor Note 1 Read the safety information at Important Safety Information on page 1 2 Read Guidelines for trained service technicians on page 115 3 Read Handling static sensitive devices on page 117 To replace damaged or contaminated thermal grease on the microprocessor and heat sink complete the following steps 1 Place the heat sink on a clean work surface 2 Remove the cleaning pad from its packag...

Page 152: ...mation in Important Safety Information on page 1 and Guidelines for trained service technicians on page 115 2 Turn off the server and any attached devices 3 Turn off the peripheral devices and disconnect all power cords then remove the cover see Removing and installing the cover on page 119 Note When you replace the system board you must either update the server with the latest firmware or restore...

Page 153: ...he new system board 12 Remove the screws 1 that secure the system board to the chassis and put them in a safe place 13 Lift up the system board and carefully remove it from the server being careful not to damage any surrounding components 14 If you are instructed to return the system board follow all packaging instructions and use any packaging materials for shipping that are supplied to you Insta...

Page 154: ...ng a PCI card on page 132 8 Reinstall the virtual media key see Replacing the virtual media key on page 167 9 Reinstall the hypervisor flash device see Installing a USB embedded hypervisor flash device on page 134 10 Reconnect all cables to the system board that were disconnected 11 Install the cover see Removing and installing the cover on page 119 12 Slide the server into the rack 13 Reconnect t...

Page 155: ...n the power supply Disconnect all external cables from the server 3 Remove the server from the rack and remove the cover see Removing and installing the cover on page 119 Attention To ensure proper cooling and airflow do not operate the server for more than 30 minutes with the cover removed 4 Remove the DIMM air baffle see Removing and installing the DIMM air baffle on page 121 5 Disconnect the po...

Page 156: ...ard v For power supply without advanced energy management connect the power cables to power connectors 1 and 2 on the system board v For high efficient power supply with advanced energy manage connect the power cables to power connectors 1 2 3 and 4 on the system board 6 Route the internal power supply cables securing them with the retention clips 7 Test the power supply a Connect one end of the a...

Page 157: ...hnicians on page 115 2 Turn off the server and all peripheral devices and disconnect the power cords and all external cables 3 Remove the server from the rack and remove the cover see Removing and installing the cover on page 119 4 Reconnect the power cord then turn on the server Attention Operating the server for extended periods of time more than 30 minutes with the cover removed might damage se...

Page 158: ...o install the replacement fan complete the following steps 1 Position the replacement fan so that the airflow arrow on the fan points toward the rear of the server Note Correct airflow is from the front to the rear of the server 2 Install the replacement fan in the bracket a Make sure that the fan cable 1 sits in the channel on the side of the fan 150 ThinkServer ThinkServer RS210 Types 6531 6532 ...

Page 159: ...To replace the system board battery complete the following procedures Removing the battery To remove the battery complete the following steps 1 Read the safety information in Important Safety Information on page 1 and Guidelines for trained service technicians on page 115 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables 3 Remove the cover see Remo...

Page 160: ...n Installing the battery The following notes describe information that you must consider when replacing the system board battery in the server v When replacing the system board battery you must replace it with a lithium battery of the same type from the same manufacturer v After you replace the system board battery you must reconfigure the server and reset the system date and time v To avoid possi...

Page 161: ... into the socket on the side opposite the battery clip c Press the battery down into the socket until it clicks into place Make sure that the battery clip holds the battery securely 3 Make sure that the riser card assembly is fully seated in the connectors on the system board 4 If the riser card assembly is an optional PCI X riser card assembly make sure that the riser card power cable 1 is connec...

Page 162: ...on page 119 6 Lift the backplane or back plate 1 out of the server 7 Disconnect the backplane or back plate cables v If the server is a hot swap model disconnect the SAS SATA controller signal cable from the backplane Note You might want to disconnect the cable from the SAS SATA controller first or remove the SAS SATA controller from its connector to make it easier to disconnect the cable from the...

Page 163: ...System board internal connectors on page 107 for the location of the SATA connectors on the system board Note Make sure that the cable drive number on the back plate matches the SATA connector number on the system board v If the server is a simple swap model that contains a SATA RAID back plate reconnect the SAS signal cable to the SAS SATA controller 3 Slide the backplane or back plate into the c...

Page 164: ... surface 4 Pull the hard disk drives out of the server slightly to disengage them from the backplane 5 Remove the cover see Removing and installing the cover on page 119 6 Lift the backplane or back plate out of the server 7 Disconnect the backplane cables v Disconnect the SAS SATA controller cable from the backplane v Disconnect the power cable from the backplane v Disconnect the system board cab...

Page 165: ... riser card assembly use the following procedures Removing the riser card assembly To remove the riser card assembly complete the following steps To remove the riser card assembly complete the following steps 1 Read the safety information in Important Safety Information on page 1 and Guidelines for trained service technicians on page 115 2 Turn off the server and peripheral devices and disconnect ...

Page 166: ...g steps The server comes with one riser card assembly that contains two PCI Express connectors To install the riser card assembly complete the following steps 1 Read the safety information in Important Safety Information on page 1 and Guidelines for trained service technicians on page 115 2 Install the PCI cards in the riser card assembly 3 Reconnect any PCI card cables that you disconnected when ...

Page 167: ...afety information in Important Safety Information on page 1 and Guidelines for trained service technicians on page 115 2 Turn off the server and peripheral devices and disconnect the power cord and all external cables Note When you disconnect the power source from the server you lose the ability to view the LEDs because the LEDs are not lit when the power source is removed Before you disconnect th...

Page 168: ...or configuration information see the RAID documentation at http www lenovo com support 3 Important To ensure that any of your ServeRAID controllers function properly on UEFI based servers make sure that the controller firmware and supporting device drivers are updated to at least 11 x x XXX Attention Some cluster solutions require specific code levels or coordinated code updates If the device is p...

Page 169: ...package 7 Align the ServeRAID controller 1 so that the keys align correctly with the connector 2 on the system board 8 Insert the ServeRAID controller into the connector on the system board until it is firmly seated The retention bracket secures the ServeRAID controller in place when the controller is firmly seated into the connector on the system board Attention Incomplete insertion might cause d...

Page 170: ... the following steps 1 Read the safety information in Important Safety Information on page 1 and Guidelines for trained service technicians on page 115 2 Turn off the server and peripheral devices and disconnect all power cords 3 Remove the cover see Removing and installing the cover on page 119 4 Remove the riser card assembly see Replacing the PCI riser card assembly on page 157 5 Remove the DVD...

Page 171: ...ation on page 1 and Guidelines for trained service technicians on page 115 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables 3 Align the cable connector with the connector on the rear of the DVD drive cage and press the cable connector into the DVD drive cage connector until it is firmly seated 4 Pull the cable connector latch 2 up and hold it ther...

Page 172: ... a DVD drive complete the following steps 1 Read the safety information in Important Safety Information on page 1 and Guidelines for trained service technicians on page 115 2 Turn off the server and peripheral devices and disconnect all power cords 3 Remove the cover see Removing and installing the cover on page 119 4 Pull the release tab 1 the rear of the drive retention clip toward the right sid...

Page 173: ...nt that are specified in the documentation that comes with the drive v The server supports one ultra slim SATA DVD drive To install a DVD drive complete the following steps 1 Read the safety information in Important Safety Information on page 1 and Guidelines for trained service technicians on page 115 2 Turn off the server and peripheral devices and disconnect the power cords and all external cab...

Page 174: ...he device v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Class 1 Laser...

Page 175: ...icroprocessor Heatsink Orientation DIMMs DIMMs 4 If you are instructed to return the virtual media key follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing the virtual media key To install the virtual media key complete the following steps 1 Read the safety information in Important Safety Information on page 1 and Guidelines for trained...

Page 176: ...d the safety information in Important Safety Information on page 1 and Guidelines for trained service technicians on page 115 2 Turn off the server and peripheral devices and disconnect the power cord and all external cables 3 Remove the server from the rack and place it on a flat static protective surface 4 Remove the cover see Removing and installing the cover on page 119 5 Remove the riser card...

Page 177: ...is an online tool that supports several operating systems Make sure that you download the version for your operating system To download the ASU and update the UUID complete the following steps 1 Download the Advanced Settings Utility ASU a Go to http www lenovo com support b Enter your product number machine type and model number or select Servers and Storage from the Select your product list c Fr...

Page 178: ...hod The following commands are examples of using the userid and password default values and not using the default values Example that does not use the userid and password default values asu set SYSTEM_PROD_DATA SYsInfoUUID uuid_value user user_id password password Example that does use the userid and password default values asu set SYSTEM_PROD_DATA SysInfoUUID uuid_value v Online KCS access unauth...

Page 179: ...system board is replaced Use the Advanced Settings Utility to update the DMI in the UEFI based server The ASU is an online tool that supports several operating systems Make sure that you download the version for your operating system To download the ASU and update the DMI complete the following steps 1 Download the Advanced Settings Utility ASU a Go to http www lenovo com support b Enter your prod...

Page 180: ...lt values are used and ASU is unable to access the IMM using the online authenticated LAN access method ASU will automatically use the following unauthenticated KCS access method The following commands are examples of using the userid and password default values and not using the default values Examples that do not use the userid and password default values asu set SYSTEM_PROD_DATA SYsInfoProdName...

Page 181: ...ssword The IMM account password 1 of 12 accounts The default value is PASSW0RD with a zero 0 not an O The following commands are examples of using the userid and password default values and not using the default values Examples that do not use the userid and password default values asu set SYSTEM_PROD_DATA SYsInfoProdName m t_model host imm_ip user imm_user_id password imm_password asu set SYSTEM_...

Page 182: ...ing illustration shows the locations of the input and output connectors on the front of the server 1 Power on LED 6 System error LED 2 Power control button 7 USB 1 connector 3 Reset button 8 USB 2 connector 4 Hard disk drive activity LED 9 Hard disk drive activity LED green 5 Locator LED 10 Hard disk drive status LED amber 174 ThinkServer ThinkServer RS210 Types 6531 6532 6533 and 6534 Hardware Ma...

Page 183: ... server and optional devices Use these identifiers to connect the cables to the correct connectors Updating the server configuration When you start the server for the first time after you add or remove an internal option or external device you might receive a message that the configuration has changed The UEFI Setup Utility program starts automatically so that you can save the new configuration se...

Page 184: ...176 ThinkServer ThinkServer RS210 Types 6531 6532 6533 and 6534 Hardware Maintenance Manual ...

Page 185: ...and 6534 servers To check for an updated parts listing on the Web complete the following steps 1 Go to http www lenovo com support 2 Enter your product number machine type and model number or select Servers and Storage from the Select your product list 3 From Family list select ThinkServer RS210 and click Continue Lenovo 2009 Portions IBM Corp 2007 2009 177 ...

Page 186: ...6 SATA simple swap back panel some models 17 Microprocessor 7 3 5 inch drive cage 18 Heat sink 8 3 5 inch simple swap SATA hard disk drive some models 19 Cover 9 Simple swap SATA filler 10 Hot swap hard disk drive filler 11 3 5 inch or 2 5 inch hot swap hard disk drive depending on model 178 ThinkServer ThinkServer RS210 Types 6531 6532 6533 and 6534 Hardware Maintenance Manual ...

Page 187: ...8 3 Memory module 1GB DDR3 1333 1Rx8 LP RDIMM models CTO 46U1991 3 Memory module 1GB 1x1GB Single Rankx8 PC3 10600 CL9 ECC DDR3 1333MHz LP UDIMM models CTO 11U 11F 11S 11L 11D 11Y 11G 11M 11A 11J 12U 12F 12S 12L 12D 12Y 12G 12M 12A 12J 46U2906 3 Memory module 2GB DDR3 1333 2Rx8 LP UDIMM models CTO 46U2907 3 Memory module 2GB DDR3 1333 2Rx8 LP RDIMM models CTO 46U1992 3 Memory module 4GB 1x4GB Quad...

Page 188: ...Hot Swap SAS drive models CTO All Models 46U3014 11 ThinkServer 450GB 6Gbps 15K 3 5 Hot Swap SAS drive models CTO All Models 46U3015 11 ThinkServer 600GB 6Gbps 15K 3 5 Hot Swap SAS drive models CTO All Models 46U3016 12 Front Bezel models CTO All Models 46U2944 13 DVD Blank models CTO All Models 49Y4868 15 SYSTEM FAN models CTO All Models 59Y3212 16 System board Planar models CTO All Models 69Y101...

Page 189: ...6070 PRO 1K PT Dual models CTO All Models 39Y6128 PRO 1K PT Quad models CTO All Models 39Y6138 2Post Rail Kit models CTO All Models 42C1069 PRO 1K PF Srvr models CTO All Models 42C1752 QLogic 10Gb adapter models CTO All Models 42C1802 SATA DVD ROM models CTO 44W3254 SATA CD RW DVD models CTO 44W3255 SATA Mulitburn models CTO 44W3256 ServeRAID MR10i SAS SATA Controller models CTO 43W4297 ServeRAID ...

Page 190: ...S 2008 SBS SP2 STD 64bit TR models CTO All Models 90Y1181 WS 2008 SBS SP2 PREM 64bit US models CTO All Models 90Y1182 WS 2008 R2 STD 64bit US models CTO All Models 90Y1183 WS 2008 R2 STD 64bit FR models CTO All Models 90Y1184 WS 2008 R2 STD 64bit GR models CTO All Models 90Y1185 WS 2008 R2 STD 64bit JP models CTO All Models 90Y1186 WS 2008 R2 STD 64bit SP models CTO All Models 90Y1187 WS 2008 R2 S...

Page 191: ...PSU models CTO 49Y4664 5 SAS HS BACKPLANE 3 5 models CTO All Models 46C6756 6 SAS Backplane 2 5 models CTO All Models 46C6757 7 3 5 DASD cage models CTO All Models 59Y3226 9 SATA Filler 3 5 models CTO All Models 39M4343 10 SAS Filler 3 5 models CTO All Models 39M4375 11 Hard disk drive 250GB 7200 RPM 3 5 Hot Swap SATA II models CTO 11U 11F 11S 11L 11D 11Y 11G 11M 11A 11J 45J9642 11 Hard disk drive...

Page 192: ...eon X3430 2 4GHz 1333MHz 8MB 4C models CTO 11U 11F 11S 11L 11D 11Y 11G 11M 11A 11J 12U 12F 12S 12L 12D 12Y 12G 12M 12A 12J 49Y4647 17 Microprocessor Xeon X3440 2 53GHz 1333MHz 8MB 4C models CTO 49Y4648 17 Microprocessor Xeon X3450 2 67GHz 1333MHz 8MB 4C models CTO 49Y4649 17 Microprocessor Pentium G6950 2 8 GHz 1066MHz 3MB 2C models CTO 49Y4668 17 Microprocessor Xeon X3470 2 93GHz 1333MHz 8MB 4C m...

Page 193: ...Gb SAS HBA controller v2 models CTO 44E8701 ServeRAID BR10il SAS SATA controller v2 models CTO 11U 11F 11S 11L 11D 11Y 11G 11M 11A 11J 12U 12F 12S 12L 12D 12Y 12G 12M 12A 12J 49Y4737 ServeRAID M5015 SAS SATA controller models CTO 46M0851 ServeRAID M5025 SAS SATA controller models CTO 46M0854 ServeRAID M1015 SAS SATA controller models CTO 46M0862 ServeRAID MR10i Li Ion Battery models CTO 43W4301 Se...

Page 194: ...90Y1187 WS 2008 R2 STD 64bit IT models CTO All Models 90Y1188 WS 2008 R2 STD 64bit TR models CTO All Models 90Y1189 WS 2008 R2 STD 64bit NL models CTO All Models 90Y1190 WS 2008 R2 ENT 64bit US models CTO All Models 90Y1191 WS 2008 R2 ENT 64bit NL models CTO All Models 90Y1192 WS 2008 R2 ENT 64bit FR models CTO All Models 90Y1193 WS 2008 R2 ENT 64bit GR models CTO All Models 90Y1194 WS 2008 R2 ENT...

Page 195: ...500GB 7200 RPM 3 5 Simple Swap SATA II models CTO 11G 11M 11A 11J 46U1024 8 Hard disk drive 750GB 7200 RPM 3 5 Simple Swap SATA II models CTO 11G 11M 11A 11J 45J9638 8 Hard disk drive IBM Server 1TB 7200 SATA 3 5 Simple Swap HDD models CTO 11G 11M 11A 11J 46U2916 9 SATA Filler 3 5 models CTO All Models 39M4343 10 SAS Filler 3 5 models CTO All Models 39M4375 12 Front Bezel models CTO All Models 46U...

Page 196: ...TO All Models 59Y3218 Low case models CTO All Models 59Y3225 2 5 DASD cage models CTO All Models 59Y3227 NetXtreme II 1000 Express Ethernet Adapter models CTO All Models 39Y6070 PRO 1K PT Dual models CTO All Models 39Y6128 PRO 1K PT Quad models CTO All Models 39Y6138 2Post Rail Kit models CTO All Models 42C1069 PRO 1K PF Srvr models CTO All Models 42C1752 QLogic 10Gb adapter models CTO All Models ...

Page 197: ...CTO All Models 90Y1175 WS 2008 SBS SP2 STD 64bit FR models CTO All Models 90Y1176 WS 2008 SBS SP2 STD 64bit GR models CTO All Models 90Y1177 WS 2008 SBS SP2 STD 64bit IT models CTO All Models 90Y1178 WS 2008 SBS SP2 STD 64bit JP models CTO All Models 90Y1179 WS 2008 SBS SP2 STD 64bit SP models CTO All Models 90Y1180 WS 2008 SBS SP2 STD 64bit TR models CTO All Models 90Y1181 WS 2008 SBS SP2 PREM 64...

Page 198: ...Y 12G 12M 12A 12J 13U 13F 13S 13L 13D 13Y 13G 13M 13A 13J 46U1992 3 Memory module 4GB 1x4GB Quad Rankx8 PC3 8500 CL7 ECC DDR3 1066MHz LP RDIMM models CTO 46U2941 3 Memory module 8GB 1x8GB Quad Rankx8 PC3 8500 CL7 ECC DDR3 1066MHz LP RDIMM models CTO 46U2942 4 Power supply 351W LE PSU models CTO 11U 11F 11S 11L 11D 11Y 11G 11M 11A 11J 12U 12F 12S 12L 12D 12Y 12G 12M 12A 12J 13U 13F 13S 13L 13D 13Y ...

Page 199: ...L 14D 14Y 14G 14M 14A 14J 15G 15M 15A 15J 46U2128 11 IBM 146GB 15K 6Gbps SAS 2 5 SFF Slim HS HDD models CTO 13U 13F 13S 13L 13D 13Y 13G 13M 13A 13J 14U 14F 14S 14L 14D 14Y 14G 14M 14A 14J 15G 15M 15A 15J 46U2117 11 IBM 500GB 7200 6Gbps NL SAS 2 5 SFF Slim HS HDD models CTO 13U 13F 13S 13L 13D 13Y 13G 13M 13A 13J 14U 14F 14S 14L 14D 14Y 14G 14M 14A 14J 15G 15M 15A 15J 46U2758 11 ThinkServer 300GB 6...

Page 200: ...dels 59Y3210 Cable 500mm SAS cable models CTO All Models 59Y3214 Cable Front I O cable models CTO All Models 59Y3228 Cable 3 5 SS SATA cable models CTO All Models 59Y3230 Blank EMC shield models CTO All Models 44T2248 Fornt I O board models CTO All Models 46C6797 HD InstCaution Label models CTO All Models 59Y3218 Low case models CTO All Models 59Y3225 2 5 DASD cage models CTO All Models 59Y3227 Ne...

Page 201: ...EasyStartup models CTO All Models 90Y1165 WS2008 R2 FOUND 64bit US models CTO All Models 90Y1166 WS2008 R2 FOUND 64bit NL models CTO All Models 90Y1167 WS2008 R2 FOUND 64bit FR models CTO All Models 90Y1168 WS2008 R2 FOUND 64bit GR models CTO All Models 90Y1169 WS2008 R2 FOUND 64bit IT models CTO All Models 90Y1170 WS2008 R2 FOUND 64bit JP models CTO All Models 90Y1171 WS2008 R2 FOUND 64bit SP mod...

Page 202: ... product To avoid electrical shock always use the power cord and plug with a properly grounded outlet Lenovo power cords used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three...

Page 203: ...els CTO 39M5233 Brazil 2 8M models CTO 39M5206 China 2 8M models CTO Table 20 Power cords Type 6532 Lenovo Power cord part number Used in these countries and regions 39M5247 Taiwan 2 8M models CTO 39M5102 ANZ 2 8M models CTO 11M 12M 39M5123 Europe 2 8M models CTO 39M5130 Denmark 2 8M models CTO 11G 12G 39M5144 S Africa 2 8M models CTO 11G 11M 11A 12G 12M 12A 39M5151 UK 2 8M models CTO 11G 11A 12G ...

Page 204: ...Taiwan 2 8M models CTO 39M5102 ANZ 2 8M models CTO 11M 12M 13M 14M 15M 39M5123 Europe 2 8M models CTO 39M5130 Denmark 2 8M models CTO 11G 12G 13G 14G 15G 39M5144 S Africa 2 8M models CTO 11G 11M 11A 12G 12M 12A 13G 13M 13A 14G 14M 14A 15G 15M 15A 39M5151 UK 2 8M models CTO 11G 11A 12G 12A 13G 13A 14G 14A 15G 15A 39M5158 Switzerland 2 8M models CTO 11G 12G 13G 14G 15G 39M5165 Italy 2 8M models CTO ...

Page 205: ...Table 22 Power cords Type 6534 continued Lenovo Power cord part number Used in these countries and regions 39M5206 China 2 8M models CTO Chapter 7 Parts listing RS210 Types 6531 6532 6533 and 6534 197 ...

Page 206: ...198 ThinkServer ThinkServer RS210 Types 6531 6532 6533 and 6534 Hardware Maintenance Manual ...

Page 207: ... presence and blue screen capture feature are integrated into the Integrated Management Module IMM The virtual media key is required to enable the remote presence functions When the optional virtual media key is installed in the server it activates the remote presence functions Without the virtual media key you will not be able to access the network remotely to mount or unmount drives or images on...

Page 208: ...the firmware some menu choices might differ slightly from these descriptions v System Information Select this choice to view information about the server When you make changes through other choices in the Setup Utility some of those changes are reflected in the system information you cannot change settings directly in the system information This choice is on the full Setup Utility menu only System...

Page 209: ...ings for the integrated management module POST Watchdog Timer Select this choice to view or enable the POST watchdog timer POST Watchdog Timer Value Select this choice to view or set the POST loader watchdog timer value Reboot System on NMI Enable or disable restarting the system whenever a nonmaskable interrupt NMI occurs Disabled is the default Commands on USB Interface Preference Select this ch...

Page 210: ...e system event logs You can use the arrow keys to move between pages in the error log The system event logs contain all event and error messages that have been generated during POST by the systems management interface handler and by the system service processor Run the diagnostic programs to get more information about error codes that occur Important If the system error LED on the front of the ser...

Page 211: ...complete the system startup A system administrator who types the administrator password has access to the full Configuration Setup Utility menu the system administrator can give the user authority to set change and delete the power on password A user who types the power on password has access to only the limited Configuration Setup Utility menu the user can set change and delete the power on passw...

Page 212: ...ssword you can reset it after you change the position of the clear CMOS jumper Resetting passwords If you forget the power on password or administrator password you can move the clear CMOS jumper block on the system board to pins 2 and 3 to clear CMOS memory and bypass the power on or administrator password check The jumper location is shown in the following illustration Microprocessor Heatsink Or...

Page 213: ...layed 4 Use the Up arrow and Down arrow keys to select an item from the Boot Selection Menu and press Enter The server attempts to boot from the selected device The next time the server starts it returns to the startup sequence that is set in the Setup Utility Configuring RAID controllers The following table lists the various utilities available to configure RAID controllers before an operating sy...

Page 214: ...ached devices If you install a different type of RAID controller follow the instructions in the documentation that comes with the adapter to view or change settings for attached devices When you are using the LSI Configuration Utility program to configure and manage arrays consider the following information v The integrated SAS SATA controller with RAID capabilities supports the following features...

Page 215: ...formatting removes all data from the hard disk If there is data on the disk that you want to save back up the hard disk before you perform this procedure Note Before you format a hard disk make sure that the disk is not part of a mirrored pair To format a drive complete the following steps 1 From the list of adapters select the controller channel for the drive that you want to format and press Ent...

Page 216: ...roller that is currently selected Scan Devices From this view you can re scan the physical and virtual disks for any changes in the drive status or physical configuration Virtual Disks From this view you can display and modify the virtual disk properties delete virtual disks initialize disks and perform other tasks Physical Drives From this view you can view the physical drive properties create ho...

Page 217: ...ebBIOS screen Viewing and changing virtual disk properties On the WebBIOS main screen select a virtual disk from the list and click Virtual Disk The Properties panel displays the RAID level state size and stripe size The Policies panel lists the virtual disk policies that were defined when the storage configuration was created To change any of these policies select a policy from the menu and click...

Page 218: ...p program to install an operating system make sure any external storage devices and fiber channels are configured correctly EasyStartup overview The EasyStartup program requires a supported Lenovo server with an enabled startable bootable DVD drive In addition to the EasyStartup DVD you also must have the operating system installation CD or DVD and the product key or installation number for the op...

Page 219: ...formation and legal notices Configuring RAID The RAID configuration feature that is part of the EasyStartup program enables you to view and change RAID settings for supported RAID controllers Through this feature you have the ability to configure each installed controller The program automatically detects the number of discs currently attached to the controller determines the possible RAID configu...

Page 220: ...ng the EasyStartup program to install your operating system do the following to download the latest operating system installation instructions from the Lenovo Support Web site Note Changes are made periodically to the Lenovo Web site The actual procedure might vary slightly from what is described in this document 1 Go to http www lenovo com support 2 Enter your product number machine type and mode...

Page 221: ...and adapter firmware and one time to update the HDD firmware 9 Select the firmware updates that you want to install Before distributing the firmware update to other servers ensure that your server can restart successfully without encountering hardware problems Starting the backup server firmware The system board contains a backup copy area for the server firmware This is a secondary copy of the se...

Page 222: ...ers Jumper number Jumper name Jumper setting JP1 Clear CMOS jumper 1 v Pins 1 and 2 Keep CMOS data default v Pins 2 and 3 Clear CMOS data including power on password and administrator password JP6 Boot block jumper 2 v Pins 1 and 2 Boot from primary BIOS page default v Pins 2 and 3 Boot from backup BIOS page Notes 1 If no jumper is present the server responds as if the pins are set to 1 and 2 2 Ch...

Page 223: ... NMI by pressing an NMI button on the system board for an operating system memory dump ASR is supported by IPMI v Intelligent Platform Management Interface IPMI Specification V2 0 and Intelligent Platform Management Bus IPMB support v Invalid system configuration CNFG LED support v Serial port redirection over Telnet or SSH v Serial over LAN SOL v Query power supply input power v PECI 2 support v ...

Page 224: ...er after the operating system has been installed Installation requirements Before installing ThinkServer EasyManage software on your server your environment must meet the following requirements v Microsoft Windows Server 2008 is installed on the server where you intend to install the Core Server v The original Windows Server operating system installation CDs are available in case files are needed ...

Page 225: ...ps in this section Installing Web Server Role IIS To install the Web Server Role IIS do the following 1 Click Start Server Manager 2 Under Roles Summary click Add Roles The Add Roles wizard appears 3 Click Next 4 Select the checkbox next to Web Server IIS A dialog box displays the additional features that are required 5 Click Add Required Features then click Next In the list of additional role ser...

Page 226: ...rovides the following functions v Remotely viewing video with graphics resolutions up to 1280 x 1024 at 75 Hz regardless of the system state v Remotely accessing the server using the keyboard and mouse from a remote client v Mapping the DVD drive diskette drive and USB flash drive on a remote client and mapping ISO and diskette image files as virtual drives that are available for use by the server...

Page 227: ...active for the number of minutes that you entered for the timeout value 4 Click Continue to start the session The System Health page provides a quick view of the system status Enabling the Intel Gigabit Ethernet Utility program The Intel Gigabit Ethernet Utility program is part of the server firmware You can use it to configure the network as a startable device and you can customize where the netw...

Page 228: ...pport b Update the UEFI code following the instructions that come with the update file that you downloaded 2 Update the IMM firmware a Download the latest version of the IMM firmware from http www lenovo com support b Update the IMM firmware following the instructions that come with the update file that you downloaded 3 Configure the UEFI settings a When you are prompted to start the Configuration...

Page 229: ...ion Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo produc...

Page 230: ...ds vary and are often less than the possible maximum When referring to processor storage real and virtual storage or channel volume KB stands for 1024 bytes MB stands for 1 048 576 bytes and GB stands for 1 073 741 824 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity can vary...

Page 231: ...ic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive Remarque Cette marque s applique uniquement aux pays de l Union Européenne et à la Norvège L etiqu...

Page 232: ...ctrical and Electronic Equipment EEE Türkiye EEE Yönetmeliğine Uygunluk Beyanı T C Çevre ve Orman Bakanlığı nın Elektrik ve Elektronik Eşyalarda Bazı Zararlı Maddelerin Kullanımının Sınırlandırılmasına Dair Yönetmelik EEE direktiflerine uygundur EEE Yönetmeliğ Bu Lenovo ürünü ine Uygundur Recycling statements for Japan 224 ThinkServer ThinkServer RS210 Types 6531 6532 6533 and 6534 Hardware Mainte...

Page 233: ...med upon end of life per this Directive Les batteries ou emballages pour batteries sont étiquetés conformément aux directives européennes 2006 66 EC norme relative aux batteries et accumulateurs en usage et aux batteries et accumulateurs usés Les directives déterminent la marche à suivre en vigueue dans l Union Européenne pour le retour et le recyclage des batteries et accumulateurs usés Cette éti...

Page 234: ...io frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order t...

Page 235: ...gen der EU Richtlinie 2004 108 EG früher 89 336 EWG zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse A ein Um dieses sicherzustellen sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen wer...

Page 236: ...ür Post und Telekommunikation oder des Bundesamtes für Post und Telekommunikation betrieben werden Die Genehmigung wird erteilt wenn keine elektromagnetischen Störungen zu erwarten sind Auszug aus dem EMVG Paragraph 3 Abs 4 Dieses Genehmigungsverfahren ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung Amtsblatt 14 93 kostenpflichtig Anmerkung Um die Einhaltung des EMV...

Page 237: ...People s Republic of China Class A warning statement Korea Class A warning statement Appendix Notices 229 ...

Page 238: ...230 ThinkServer ThinkServer RS210 Types 6531 6532 6533 and 6534 Hardware Maintenance Manual ...

Page 239: ...ms starting 69 programs overview 68 test log viewing 69 text message format 69 tools overview 19 diagnostics program 10 DIMM LEDs 66 DIMMs installing 122 removing 124 display problems 59 DMI SMBIOS data updating 171 drive cage replacing 136 drives 10 DSA log 20 DVD drive installing 165 problems 51 removing 164 replacing 164 DVD drive cable installing 163 removing 162 Dynamic System Analysis Preboo...

Page 240: ... obtaining for the IMM 218 J jumper UEFI boot recovery 100 jumper clear CMOS password override 203 jumpers and switches on the system board 111 K key virtual media 9 keyboard problems 56 L LED integrated management module 67 LED Battery failure 66 enclosure manager heartbeat 67 IMM heartbeat 66 67 System board error 66 LEDs front 105 on the system board 65 112 rear 175 LEDs CPU error 66 DIMM 66 PC...

Page 241: ...an 149 microprocessor 139 operator information panel 134 optical cable 162 optical drive 164 PCI card 130 PCI X riser card power cable 168 power supply 146 SAS SATA backplane 154 SAS SATA backplate 154 system board 144 USB embedded hypervisor flash device 133 virtual media key 167 riser card installing 158 removing 132 replacing 158 slots 109 riser card assembly installing 158 location 131 S SAS b...

Page 242: ...ta 171 server firmware 141 the server configuration 175 Universal Unique Identifier UUID 169 updating firmware 212 user password 203 See power on password using EasyStartup 209 LSI Configuration program 206 the boot manager program 205 the remote presence feature 218 Utility program IBM Advanced Settings 216 Utility Setup menu choices 200 starting 200 V video controller integrated specifications 1...

Page 243: ......

Page 244: ...Part Number XXXXXX Printed in USA 1P P N XXXXXX ...

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