service provider using SFTP. You can also manually collect diagnostic files, open a problem record, and
send diagnostic files to the Lenovo Support Center.
You can find more information about setting up automatic problem notification within the Lenovo XClarity
Administrator at
http://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/admin_setupcallhome.html
•
Lenovo XClarity Essentials OneCLI
Lenovo XClarity Essentials OneCLI has inventory application to collect service data. It can run both in-
band and out-of-band. When running in-band within the host operating system on the server, OneCLI can
collect information about the operating system, such as the operating system event log, in addition to the
hardware service data.
To obtain service data, you can run the
getinfor
command. For more information about running the
getinfor
, see
http://sysmgt.lenovofiles.com/help/topic/toolsctr_cli_lenovo/onecli_r_getinfor_command.html
Contacting Support
You can contact Support to obtain help for your issue.
You can receive hardware service through a Lenovo Authorized Service Provider. To locate a service
provider authorized by Lenovo to provide warranty service, go to
https://datacentersupport.lenovo.com/
and use filter searching for different countries. For Lenovo support telephone numbers, see
https://datacentersupport.lenovo.com/supportphonelist
for your region support details.
Appendix A. Getting help and technical assistance
157
Summary of Contents for 7X69
Page 1: ...ThinkSystem SR860 Setup Guide Machine Type 7X69 and 7X70 ...
Page 8: ...vi ThinkSystem SR860 Setup Guide ...
Page 62: ...54 ThinkSystem SR860 Setup Guide ...
Page 69: ...Chapter 3 Server hardware setup 61 ...
Page 82: ...74 ThinkSystem SR860 Setup Guide ...
Page 108: ...100 ThinkSystem SR860 Setup Guide ...
Page 162: ...154 ThinkSystem SR860 Setup Guide ...
Page 166: ...158 ThinkSystem SR860 Setup Guide ...
Page 171: ......
Page 172: ...Part Number SP47A30799 Printed in China 1P P N SP47A30799 1PSP47A30799 ...