Lenovo 30CY Hardware Maintenance Manual Download Page 95

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– If your computer comes with the recovery USB key, follow the instructions shipped with the USB key.

– If your computer does not come with the recovery USB key, contact the Lenovo Customer Support

Center to order a recovery USB key. See “Calling for service” on page 192.

Chapter 7

Troubleshooting, diagnostics, and recovery

Summary of Contents for 30CY

Page 1: ...P330 Hardware Maintenance Manual Machine Types 2nd Gen 30CY 30D0 and 30D3 ...

Page 2: ...fety information on page 1 and Appendix G Notices on page 211 Third Edition March 2020 Copyright Lenovo 2018 2020 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...r computer current 58 Moving your computer 58 Chapter 5 Security 59 Locking your computer 59 Enabling or disabling the E lock 59 Locking the computer cover 59 Attaching a Kensington style cable lock 61 Attaching a cable lock 61 Viewing and changing security settings in the Setup Utility program 62 Using passwords and Windows accounts 62 Using the cover presence switch 63 Using firewalls 63 Protect...

Page 4: ...talling hardware 101 External options 101 Slim optical drive 101 PCIe card 103 Full length PCIe card 105 M 2 solid state drive 109 Memory module 115 Device in the flex bay 117 Storage drive in the front access storage enclosure 120 Device in the flex storage enclosure 125 Coin cell battery 131 Cover presence switch 132 Power supply assembly 134 Storage drive in the storage drive bay 135 Type 1 sto...

Page 5: ...of countries and regions 203 Appendix E Restriction of Hazardous Substances RoHS Directive of countries and regions 207 Appendix F ENERGY STAR model information 209 Appendix G Notices 211 Appendix H Trademarks 213 Copyright Lenovo 2018 2020 iii ...

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Page 7: ...leshoot problems Important This manual is intended only for trained service technicians who are familiar with ThinkStation computers Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively Before servicing a ThinkStation computer be sure to read and understand Chapter 1 Read this first Important safety information on page 1 Copyright Lenovo 2018 2020 v ...

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Page 9: ...er cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have bee...

Page 10: ...the skin Before you open the computer cover turn off the computer disconnect power and wait approximately 10 minutes for the components to cool Electrical safety CAUTION Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunication systems networks and modems before you open the c...

Page 11: ...disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal ...

Page 12: ...moved or tampered with Handling electrostatic discharge sensitive devices Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the machine the part the work mat and the person handling the ...

Page 13: ...n Spanish DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attache...

Page 14: ...ot Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation...

Page 15: ...and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 Chapter 1 Read this first Important safety information 7 ...

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Page 17: ... 18 kg 37 lb 32 kg 70 5 lb 55 kg 121 2 lb 1 2 Chapter 1 Read this first Important safety information 9 ...

Page 18: ...cte os cabos conforme descrito na tabela apresentada a seguir ao instalar mover ou abrir tampas deste produto ou de dispositivos conectados Para Conectar Para Desconectar 1 DESLIGUE Tudo 2 Primeiramente conecte todos os cabos aos dispositivos 3 Conecte os cabos de sinal aos conectores 4 Conecte os cabos de alimentação às tomadas 5 LIGUE os dispositivos 1 DESLIGUE Tudo 2 Primeiramente remova os cab...

Page 19: ... laser integrado da Classe 3A ou da Classe 3B Observe o seguinte Radiação a laser quando aberto Não olhe diretamente para o feixe a olho nu ou com instrumentos ópticos e evite exposição direta ao feixe 18 kg 37 lb 32 kg 70 5 lb 55 kg 121 2 lb CUIDADO Utilize procedimentos de segurança para levantar equipamentos CUIDADO O botão de controle de alimentação do dispositivo e o botão para ligar desligar...

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Page 21: ...1 2 Chapter 1 Read this first Important safety information 13 ...

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Page 23: ...qu une seule main pour connecter ou déconnecter les câbles d interface Ne mettez jamais un équipement sous tension en cas d incendie ou d inondation ou en présence de dommages matériels Avant de retirer les carters de l unité mettez celle ci hors tension et déconnectez ses cordons d alimentation ainsi que les câbles qui la relient aux réseaux aux systèmes de télécommunication et aux modems sauf in...

Page 24: ...appropriée Ne pas la jeter à l eau l exposer à des températures supérieures à 100 C chercher à la réparer ou à la démonter Ne pas mettre la pile à la poubelle Pour la mise au rebut se reporter à la réglementation en vigueur ATTENTION Si des produits à laser tels que des unités de CD ROM de DVD ROM des unités à fibres optiques ou des émetteurs sont installés prenez connaissance des informations sui...

Page 25: ...en Aus Sicherheitsgründen Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchführen Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen Die Signalkabel na...

Page 26: ...umbatterie nur durch eine Batterie mit der Teilenummer 45C1566 oder eine gleichwertige vom Hersteller empfohlene Batterie ersetzen Enthält das System ein Modul mit einer Lithiumbatterie dieses nur durch ein Modul desselben Typs und von demselben Hersteller ersetzen Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht mit Wasse...

Page 27: ... Maschine beachten ACHTUNG Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein Um die Stromversorgung für die Einheit vollständig zu unterbrechen müssen alle zum Gerät führenden Netzkabel vom Netz getrennt werden 1 2 Chapter 1 Read this first Important safety information 19 ...

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Page 29: ...La corrente elettrica proveniente dai cavi di alimentazione del telefono e di comunicazione può essere pericolosa Per evitare il rischio di scosse elettriche Chapter 1 Read this first Important safety information 21 ...

Page 30: ...recchiature 2 Innanzitutto collegare tutti i cavi alle unità 3 Collegare i cavi di segnale ai connettori 4 Collegare i cavi di alimentazione alla presa 5 Accendere l unità 1 SPEGNERE le apparecchiature 2 Innanzitutto rimuovere i cavi di alimentazione dalla presa 3 Rimuovere i cavi di segnale dai connettori 4 Rimuovere tutti i cavi dalle unità ATTENZIONE Quando si sostituisce la batteria al litio u...

Page 31: ... Aprendo l unità vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione al fascio 18 kg 32 kg 55 kg ATTENZIONE Prestare attenzione nel sollevare l apparecchiatura ATTENZIONE Il pulsante di controllo dell alimentazione presente sull unità e l interruttore dell alimentatore non disattivano l alimentazione corrente fornita all un...

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Page 33: ...ntenimiento o reconfiguración de este producto durante una tormenta eléctrica Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas Siempre que sea posible utilice una sola mano para conectar o desconectar los cables de señal Chapter...

Page 34: ...s dispositivos PRECAUCIÓN Cuando sustituya una batería de litio utilice solamente una batería número de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante Si su sistema dispone de un módulo que contiene una batería de litio reemplácelo sólo con el mismo tipo de módulo del mismo fabricante La batería contiene litio y puede explotar si no se utiliza manipula o desecha correctamen...

Page 35: ...ocedimientos seguros al levantar el equipo PRECAUCIÓN El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de alimentación no desconectan la corriente eléctrica suministrada al dispositivo Además el dispositivo podría tener más de un cable de alimentación Para suprimir toda la corriente eléctrica del dispositivo asegúrese de que todos los cables de alim...

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Page 37: ...rs 1 Power button 2 Power indicator 3 Storage drive activity indicator 4 SD card slot available on some models 5 Microphone connector 6 Headset connector 7 USB C connector 8 USB 3 1 connectors Gen 1 2 9 USB 3 1 connectors Gen 2 2 10 Slim optical drive eject button available on some models 11 Flex bay available on some models 1 Power button Press the power button to turn on your computer If your co...

Page 38: ...ndard With an appropriate USB C cable connected you can use the connector to transfer data or charge your device 8 USB 3 1 connectors Gen 1 2 Connect USB compatible devices such as a USB keyboard a USB mouse a USB storage device or a USB printer 9 USB 3 1 connectors Gen 2 2 With greater data transfer rate the USB 3 1 connector Gen 2 is used to connect USB compatible devices such as a USB keyboard ...

Page 39: ...e lock slots 13 Padlock loop 14 Serial connector available on some models 15 PS 2 keyboard connector available on some models 16 PS 2 mouse connector available on some models Notes A discrete graphics card or a network adapter can be installed in the appropriate Peripheral Component Interconnect Express PCIe card slot If such a card is installed use the connectors on the card instead of the corres...

Page 40: ...yPort connector Use this connector to attach a high performance monitor a direct drive monitor or other compatible devices HDMI connector The High Definition Multimedia Interface HDMI connector is a digital audio and video interface that can connect a compatible digital audio device or video monitor such as a DVD player or a high definition digital television HDTV 5 USB 3 1 connector Gen 1 Connect...

Page 41: ... slots Used to secure a cable lock For more information see Attaching a cable lock on page 61 13 Padlock loop Connect a padlock to secure your computer For more information see Locking the computer cover on page 59 14 Serial connector available on some models Use this connector to attach an external modem a serial printer or other devices that use a 9 pin serial connector 15 PS 2 keyboard connecto...

Page 42: ...Wi Fi card available on some models 8 M 2 solid state drive available on some models 9 Front bezel 10 Storage drive bay 11 Type 2 storage drive cage available on some models 12 Type 1 storage drive cage available on some models 13 Power supply assembly 14 PCIe card available on some models 15 Cover presence switch also called intrusion switch 16 Rear fan 34 P330 Hardware Maintenance Manual ...

Page 43: ...Us Refer to parts that can be installed or replaced by customers with a greater skill level Trained service technicians can also provide service to install or replace the parts under the type of warranty designated for the customer s machine FRUs Refer to parts that must be installed or replaced only by trained service technicians If customers choose to replace the FRUs by themselves the product w...

Page 44: ...Major FRUs and CRUs Figure 4 Major FRUs and CRUs Number FRU description Self service CRU Optional service CRU 1 Heat sink and fan assembly No No 2 System board No No 36 P330 Hardware Maintenance Manual ...

Page 45: ... 18 Front audio and USB assembly No No 19 Slim optical drive Yes No 20 Slim optical drive metal shield Yes No 21 Front Wi Fi antenna No No 22 Front fan No No 23 Internal speaker No No 24 Thermal sensor No No 25 ThinkStation LED No No 26 3 5 inch storage drive bracket Yes No 27 Type 2 storage drive cage Yes No 28 Type 1 storage drive cage with 3 5 inch storage drive bracket Yes No 29 2 5 inch stora...

Page 46: ...FRU description Self service CRU Optional service CRU 1 Flex module Yes No 2 eSATA connector No No 3 IEEE 1394 connector No No 4 Front Thunderbolt adapter kit No No 5 Slim optical drive No No available on some models For detailed FRU information such as the FRU part numbers and supported computer models go to http www lenovo com serviceparts lookup Parts on the system board Note The system board m...

Page 47: ...or or eSATA connector 15 SATA 2 connector 16 SATA 1 connector 17 M 2 solid state drive slot 18 Wi Fi card slot 19 Thermal sensor connector 20 ThinkStation LED connector 21 Front USB 2 0 connectors available on some models 22 Parallel connector 23 Serial port COM connector 24 Thunderbolt control connector 25 PCIe x16 card slot negotiable link width x4 26 PCIe x1 card slot 27 PCIe x16 card slot 28 C...

Page 48: ...ports and correctly connect the required cables Refer to the appropriate section in Chapter 9 Hardware removal and installation on page 97 for instructions on how to remove or install internal storage drives for your computer The following illustration shows the locations of the storage drives Note The computer hardware might look slightly different from the illustration Figure 7 Storage drive bay...

Page 49: ...n some computer models 5 Type 2 storage drive cage You can install a 2 5 inch storage drive in this cage 6 Type 1 storage drive bay You can install a 3 5 inch storage drive or a 2 5 inch storage drive in the storage drive bay 7 PCIe card slots 3 You can install compatible PCIe cards and PCIe solid state drives in the PCIe card slots Machine type and model label The machine type and model label ide...

Page 50: ...ormation about your computer To view basic information such as microprocessor and memory information about your computer do the following 1 Click the Start button to open the Start menu 2 Click Settings System About To view detailed information about the devices such as the network adapters on your computer do the following 42 P330 Hardware Maintenance Manual ...

Page 51: ...ce do the following 1 Right click the Start button to open the Start context menu 2 Click Disk Management and follow the instructions on the screen Video features PCIe x16 graphics card slots on the system board for discrete graphics cards Video connectors on a discrete graphics card DVI connector available on some models DisplayPort connector available on some models Mini DisplayPort connector av...

Page 52: ... information includes the processor type installation date attached printers and other peripherals power sources and maintenance history ErP LPS compliance mode The energy related products directive ErP lowest power state LPS compliance mode reduces the consumption of electricity when your computer is in sleep or off mode For more information see Enabling or disabling the ErP LPS compliance mode o...

Page 53: ... Windows Management Instrumentation is a set of extensions to the Windows Driver Model It provides an operating system interface through which instrumented components provide information and notification Security features Ability to enable and disable a device Ability to enable and disable USB connectors individually Antivirus program BIOS passwords and Microsoft Windows accounts to deter unauthor...

Page 54: ...ollowing From Windows Search 1 Type the program name into the search box next to the Start button 2 In the search results click the name of the desired program to launch the program From the Start menu or Control Panel 1 Click the Start button to open the Start menu Then click the name of the desired program to launch the program 2 If the program name is not displayed on the Start menu access the ...

Page 55: ...er updates to keep your computer up to date Monitor your computer health and secure your computer against outside threats Look up warranty status online Access User Guide and helpful articles Notes The available features vary depending on the computer model Lenovo Vantage makes periodic updates of the features to keep improving your experience with your computer The description of features might b...

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Page 57: ... notification area add the icon to the notification area See the Windows help system 2 Follow the instructions on the screen and the hover text to adjust the volume mute the speaker or unmute the speaker Using a disc This section provides instructions on how to use a disc and the optical drive Guidelines about using the optical drive When using the optical drive follow these guidelines Do not plac...

Page 58: ...the front of the optical drive The tray slides out of the drive 2 Carefully remove the disc from the tray 3 Press the eject close button again or gently push the tray forward to close the tray Note If the tray does not slide out of the drive when you press the eject close button turn off your computer Then insert a straightened paper clip into the emergency eject hole adjacent to the eject close b...

Page 59: ...ss LAN feature is available only on some models To establish a wireless LAN connection do the following 1 Ensure that a wireless LAN is available and the wireless LAN feature on your computer is working 2 Click the wireless network connection status icon in the Windows notification area to display available wireless networks Note If the wireless network connection status icon is not displayed in t...

Page 60: ... on the taskbar Then click Add a Device and follow the instructions on the screen Note If the Bluetooth icon is not displayed in the Windows notification area add the icon to the notification area See the Windows help system 52 P330 Hardware Maintenance Manual ...

Page 61: ... an antiglare filter placed over the screen might be helpful However these filters might affect the clarity of the image on the screen try them only after you have exhausted other methods of reducing glare Air circulation Your computer produces heat The computer has a fan that pulls in fresh air and forces out hot air through the air vents Blocking the air vents can cause overheating which might r...

Page 62: ...who have hearing vision and mobility limitations with greater access to information and technology This section provides information about the ways these users can get the most out of their computer experience You also can get the most up to date accessibility information from the following Web site https www lenovo com accessibility Keyboard shortcuts The following list contains keyboard shortcut...

Page 63: ...tain key combinations easier Personalized mouse Adjust mouse settings to make your mouse easier to use For example you can change the pointer appearance and make it easier to manage windows with the mouse Speech Recognition Speech Recognition enables you to control your computer by voice Using only your voice you can start programs open menus click objects on the screen dictate text into documents...

Page 64: ...inus sign key to reduce the text size Change the size of the items on the desktop or a window Note This function might not work on some windows If your mouse has a wheel press and hold Ctrl and then scroll the wheel to change the item size Industry standard connectors Your computer provides industry standard connectors that enable you to connect assistive devices For more information about the loc...

Page 65: ...computer functioning properly Keep your computer in a clean dry environment Ensure that the computer rests on a flat steady surface Do not cover any of air vents These air vents provide airflow to keep your computer from overheating Keep food and drinks away from all parts of your computer Food particles and spills might make the keyboard and mouse stick and unusable Do not get the power switches ...

Page 66: ...rsions of Windows components and device driver updates 1 Click the Start button to open the Start menu 2 Click Settings Update Security Windows Update 3 Follow the instructions on the screen Note The device drivers provided by Windows Update might not be tested by Lenovo It is recommended that you get device drivers by using Lenovo programs or from the Lenovo Web site at https support lenovo com M...

Page 67: ...restart the computer 2 Before Windows starts up repeatedly press and release the F1 or Fn F1 key until the Setup Utility program opens 3 Click Security Electronic Lock to enable or disable the E lock 4 Press F10 or Fn F10 to save the changes and reboot the computer Note Changes do not take effect until the setting is saved and the system is rebooted Figure 9 Enabling or disabling the E lock Lockin...

Page 68: ...Figure 10 Padlock 60 P330 Hardware Maintenance Manual ...

Page 69: ... by searching for Kensington at https support lenovo com Figure 11 Kensington style cable lock Attaching a cable lock A cable lock can be used to secure devices such as the keyboard and the mouse by locking the device cables to your computer The cable lock attaches to the cable lock slots on the rear of your computer To attach a cable lock do the following 1 Insert the clip 1 into the cable lock s...

Page 70: ... the Setup Utility program on page 65 to get basic information about some major security settings 4 To save settings and exit the Setup Utility program press F10 or Fn F10 depending on the keyboard settings Then select Yes in the window displayed and press Enter Using passwords and Windows accounts You can use BIOS passwords and Windows accounts to prevent unauthorized access to your computer and ...

Page 71: ...on on page 97 2 Start and then exit the Setup Utility program See Starting the Setup Utility program on page 65 and Exiting the Setup Utility program on page 71 Using firewalls A firewall can be hardware software or a combination of both depending on the level of security required Firewalls work on a set of rules to determine which inbound and outbound connections are authorized If your computer i...

Page 72: ...function do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 65 2 Select Security Smart USB Protection and press Enter 3 Select the desired setting and press Enter 4 To save settings and exit the Setup Utility program press F10 or Fn F10 depending on the keyboard settings Then select Yes in the window displayed and press Enter Computrace Agent software...

Page 73: ...you enter the correct password For more information see Using BIOS passwords on page 68 To view and change the configuration settings follow the instructions on the screen Changing the display language of the Setup Utility program The Setup Utility program supports three display languages English French and simplified Chinese To change the display language of the Setup Utility program do the follo...

Page 74: ... depending on your needs and then press Enter If you select Enabled you also need to disable the Wake on LAN feature See Enabling or disabling the automatic power on of your computer on page 66 4 To save settings and exit the Setup Utility program press F10 or Fn F10 depending on the keyboard settings Then select Yes in the window displayed and press Enter When the ErP LPS compliance mode is enabl...

Page 75: ...press Enter 4 Select Better Acoustic Performance or Better Thermal Performance as desired and press Enter 5 To save settings and exit the Setup Utility program press F10 or Fn F10 depending on the keyboard settings Then select Yes in the window displayed and press Enter Enabling or disabling the system to record thermal alert logs When the ICE thermal alert feature is enabled if a critical thermal...

Page 76: ...tion 5 To save settings and exit the Setup Utility program press F10 or Fn F10 depending on the keyboard settings Then select Yes in the window displayed and press Enter Using BIOS passwords By using the Setup Utility program you can set passwords to prevent unauthorized access to your computer and data You do not have to set any passwords to use your computer However using passwords improves comp...

Page 77: ...Utility program See Starting the Setup Utility program on page 65 2 Select Security 3 Depending on the password type select Set Power On Password Set Administrator Password or Hard Disk Password and press Enter 4 Follow the instructions on the right side of the screen to set change or delete a password Note A password can be any combination of up to 64 alphabetic and numeric characters For more in...

Page 78: ...a disc ensure that your computer is turned on Then insert the disc into the optical drive If the storage device is an external device other than a disc connect the storage device to the computer 2 Start the Setup Utility program See Starting the Setup Utility program on page 65 3 Select Startup 4 Follow the instructions on the right side of the screen to change the startup device sequence 5 To sav...

Page 79: ...update the BIOS see Updating and recovering the BIOS on page 71 Note BIOS settings vary by operating system Change the BIOS settings before installing a new operating system See Changing the BIOS settings before installing a new operating system on page 68 Updating and recovering the BIOS The BIOS is the first program that the computer runs when you turn on the computer The BIOS initializes the ha...

Page 80: ...overy jumper back to the standard position pin 1 and pin 2 11 Repeat step 6 and step 7 12 Turn on the computer and the monitor When the logo screen is displayed press F1 or Fn F1 13 To prevent data loss ensure that BIOS settings are restored to an earlier point Configuring RAID This chapter provides information about how to configure Redundant Array of Independent Disks RAID for your computer An I...

Page 81: ...ructions on how to configure RAID in UEFI mode Creating RAID volumes in UEFI mode Attention All the existing data stored on the selected drives will be erased while the RAID volume is being created To create RAID volumes do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 65 2 Select Devices ATA Drive Setup and press Enter 3 Select Intel R Rapid Storag...

Page 82: ...D volumes do the following 1 Press Ctrl I when prompted to enter the Intel R Rapid Storage Technology configuration utility during the computer startup 2 Use the up and down arrow keys to select Create RAID Volume and press Enter 3 Type a proper RAID Volume name in the Name field and press Tab 4 Use the arrow keys to select a RAID level in the RAID Level field and press Tab 5 If appropriate use th...

Page 83: ...e Technology configuration utility during the computer startup 2 Use the up and down arrow keys to select Reset Disks to Non RAID and press Enter 3 Use the arrow keys and the space key to mark individual physical storage drives to be reset and then press Enter to complete the selection 4 When prompted press Y to confirm the reset action Chapter 6 Advanced configuration 75 ...

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Page 85: ... of problem you are experiencing If these troubleshooting instructions do not resolve your problem continue with the next step 4 Run the diagnostic program See Diagnosing problems on page 84 If the diagnostic program does not resolve your problem continue with the next step 5 Recover your operating system See Recovery information on page 86 6 If none of these actions solve your problem contact the...

Page 86: ...computers that have a front audio panel ensure that the volume is not set too low Ensure that your external speakers and headphones if used are connected to the correct audio connectors on the computer Most speaker cables are color coded to match the connectors Note When external speaker or headphone cables are connected to the audio connectors the internal speaker if present is disabled In most c...

Page 87: ...op priority of the Boot Priority Order in the Setup Utility program Refer to Selecting a temporary startup device on page 70 for information about viewing and changing the startup sequence Note On some computer models the startup sequence is permanently set and cannot be changed A black screen is displayed instead of the DVD video Solutions Restart the DVD player program Try a lower screen resolut...

Page 88: ...ll storage drives are missing from the Setup Utility program Solutions Ensure that the signal cables and power cables for all the storage drives are connected correctly If the computer is installed with SAS storage drives ensure that the AVAGO MegaRAID adapter is correctly connected The computer cannot start up from the correct storage drive or the message No Operating System Found is displayed So...

Page 89: ...ub switch not 100 BASE X A Gigabit Ethernet model computer should connect to the network at a speed of 1000 Mbps but at only a speed of 100 Mbps Solutions Try another cable Set the link partner to auto negotiate Set the switch to be 802 3ab compliant gigabit over copper The Wake On LAN feature does not work Solution Enable the Wake On LAN feature in the Setup Utility program Wireless LAN problem N...

Page 90: ...dphones Solution Set the Bluetooth headset or headphones as the default device 1 Exit the application that uses the sound device for example Windows Media Player 2 Right click the volume icon in the Windows notification area on the taskbar Note If the volume icon is not displayed in the Windows notification area add the icon to the notification area See the Windows help system 3 Click Playback dev...

Page 91: ...turn some Windows features off click Turn Windows features on or off Follow the instructions on the screen To remove some unnecessary programs select the program you want to remove and then click Uninstall Change or Uninstall The free memory space is insufficient Solutions Right click a blank area on the taskbar and open Task Manager Then end some tasks you are not performing Install additional me...

Page 92: ...e Web Some programs do not work as expected Solutions 1 Check whether the problem is caused by a program a Ensure that the software is compatible with your computer Refer to the information supplied with the software for more information b Verify that other software works properly on your computer c Verify that the software you are using works on another computer 2 If the problem is caused by a pr...

Page 93: ...cs ThinkStation Diagnostics is preinstalled on your computer and also is available for download at https www lenovo com diags ThinkStation Diagnostics enables you to troubleshoot and resolve computer problems The program notifies you of any issues detected by the real time hardware diagnostic monitoring function The program also provides the details of the issue analyzes possible causes and provid...

Page 94: ...stem Control Panel 3 View Control Panel by Large icons or Small icons and then click Recovery Open System Restore 4 Follow the instructions on the screen Use the File History tool to restore your files from a backup Note If you use the File History tool to restore your files from a backup ensure that you backed up your data earlier with the tool 1 Click the Start button to open the Start menu 2 Cl...

Page 95: ...the instructions shipped with the USB key If your computer does not come with the recovery USB key contact the Lenovo Customer Support Center to order a recovery USB key See Calling for service on page 192 Chapter 7 Troubleshooting diagnostics and recovery 87 ...

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Page 97: ...l display controls to the middle position 4 Turn on all external devices 5 Turn on the computer Look for displayed error codes Listen for beep codes Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 on page 89 If you do receive the correct response proceed to step 7 on page 89 6 Look at the following conditions and follow the...

Page 98: ... software set up between working and non working systems will often lead to problem resolution Symptom to FRU index The Symptom to FRU index lists error symptoms and possible causes The most likely cause is listed first Always begin with Service checkout on page 89 This index can also be used to help you decide which FRUs to have available when servicing a computer If you are unable to correct the...

Page 99: ...ation Power cord On Off switch connector On Off switch power supply connector System board power supply connectors Microprocessor connection Reseat connectors Check the power cord for continuity Power cord Check the power on switch for continuity Power on switch Beep symptoms Beep symptoms are tones or a series of tones separated by pauses intervals without sound during POST The following table de...

Page 100: ...on Whether the boot drive is working If the POST detects a problem an error message appears on the screen A single problem might cause several error messages to appear When you correct the cause of the first error message the other error messages probably will not appear on the screen the next time Error code POST error message Description Action 0135 CPU fan failure System fan failure Power fan f...

Page 101: ...remove some add in cards For the system that supports UEFI set UEFI as the first priority or disable CSM in BIOS setup 8999 Not enough PCIe PCI MMIO resources Currently only one video card is enabled Remove some PCIe cards or enter BIOS Setup and enable Above 4GB Decode This error message is displayed when the PCIe PCI MMIO memory mapped input output resources are insufficient For the 32 bit opera...

Page 102: ... for flashing cursor 1 System Board 2 Primary Hard Disk Drive 3 Hard Disk Drive Cable Incorrect memory size during POST 1 Run the Memory tests 2 Memory Module 3 System Board Insert a Diskette icon appears with a known good diagnostics diskette in the first 3 5 inch diskette drive 1 System Board 2 Diskette Drive Cable 3 Network Adapter Intensity or color varies from left to right of characters and ...

Page 103: ...failure system board connector 1 External Device Self Test OK 2 External Device 3 Cable 4 System Board Serial or parallel connector device failure adapter connector 1 External Device Self Test OK 2 External Device 3 Cable 4 Alternate Adapter 5 System Board Some or all keys on the keyboard do not work 1 Keyboard 2 Keyboard Cable 3 System Board Undetermined problems This section provides instruction...

Page 104: ... through 3 until you find the failing device or adapter If all devices and adapters have been removed and the problem continues replace the system board See System board on page 175 96 P330 Hardware Maintenance Manual ...

Page 105: ...vel surface and place the part on the package Do not place the part on the computer cover or other metal surface Customer Replaceable Units Customer Replaceable Units CRUs are parts that can be upgraded or replaced by the customer ThinkStation computers contain the following types of CRUs Self service CRUs Refer to parts that can be installed or replaced easily by customer themselves or by trained...

Page 106: ...ter or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 CAUTION Avoid contact with hot components inside the computer During operation some components become hot enough to burn the skin Before you open the computer cover turn off the computer disconnect power and wait approximately 10 minutes for the components to cool Before ...

Page 107: ...e dust shield 4 Remove the two screws that secure the computer cover Then slide the cover to the rear of the computer to remove the cover Figure 14 Removing the computer cover Chapter 9 Hardware removal and installation 99 ...

Page 108: ... model some of the hardware parts in the removal and installation section might not be available Use computer parts provided only by Lenovo When removing or installing an option use the appropriate instructions in this section along with the instructions that come with the option In most areas of the world Lenovo requires the return of the defective CRU Information about this will come with the CR...

Page 109: ...9 to identify the required connector Then use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option Slim optical drive Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 To remove or install a s...

Page 110: ...ay assembly do the following a If there is a plastic shield installed in the front bezel remove the plastic shield as shown Figure 19 Removing the plastic shield b If there is a metal shield installed in the slim optical drive bay remove the metal shield as shown Figure 20 Removing the metal shield 102 P330 Hardware Maintenance Manual ...

Page 111: ... with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 187 PCIe card Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 Your computer has one PCIe x1 card slot one PCIe x16 card slot negotiable...

Page 112: ...tch a as shown to disengage the latch Figure 23 Disengaging the card retaining latch 4 To remove a PCIe card do the following a Rotate the PCIe card retainer to the open position Figure 24 Rotating the PCIe card retainer b Grasp the old card and gently pull it out of the slot Figure 25 Removing a PCIe card 104 P330 Hardware Maintenance Manual ...

Page 113: ...Installing a new PCIe card d Rotate the PCIe card retainer to the closed position Figure 27 Rotating the PCIe card retainer What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 187 Full length PCIe card Attention Do not open your computer or attempt any repair before reading a...

Page 114: ...uter components on page 33 3 If the PCIe card is held in place by a retaining latch press the retaining latch a as shown to disengage the latch Figure 28 Disengaging the card retaining latch 4 To remove a PCIe card do the following a Rotate the PCIe card retainer to the open position Figure 29 Rotating the PCIe card retainer 106 P330 Hardware Maintenance Manual ...

Page 115: ... out of the slot Figure 30 Removing a full length PCIe card 5 Remove the three screws that secure the bracket to remove it from the PCIe card Figure 31 Removing a full length PCIe card bracket Chapter 9 Hardware removal and installation 107 ...

Page 116: ... full length PCIe card bracket d Install the new card into the appropriate slot on the system board See Parts on the system board on page 38 Note If you are installing a PCIe x16 graphics card ensure that the memory slot retaining clips are closed before you install the card to avoid any interference during the installation Figure 33 Installing a new full length PCIe card e Rotate the PCIe card re...

Page 117: ...on see instructions on https www intel com content www us en support articles 000023989 memory and storage intel optane memory html An M 2 solid state drive can be installed on the system board or an M 2 solid state drive PCIe adapter M 2 solid state drive on the system board To remove or install an M 2 solid state drive on the system board do the following 1 Prepare your computer See Preparing yo...

Page 118: ...gure 36 Opening the retention latch and removing the M 2 solid state drive 5 To install a new M 2 solid state drive do the following a If necessary align the four tabs on the rear of the plastic holder with the corresponding holes in the chassis Then slide the plastic holder toward the system board until it snaps into position Figure 37 Installing the plastic holder 110 P330 Hardware Maintenance M...

Page 119: ... by its edges and ensure that the circuit board side is facing upward Align the contact edge of the new drive with the key in the corresponding slot Then carefully insert the new drive into the slot at an angle of about 20 degrees and pivot the new drive downward Insert the plug of the retention latch into the hole to secure the new drive Note Do not touch the circuit board of the M 2 solid state ...

Page 120: ...older as shown Then turn the mounting studs 90 degree clockwise to secure the heat sink to the plastic holder Figure 40 Installing the heat sink onto the plastic holder Figure 41 Securing the heat sink to the plastic holder 7 Retie the cables that you have untied with the cable clip What to do next To work with another piece of hardware go to the appropriate section To complete the installation or...

Page 121: ...3 b The heat sink is secured by two mounting studs Pinch the clips of the studs inward 1 and push the studs upward 2 to release the heat sink Then lift the heat sink off the M 2 solid state drive adapter 3 Figure 42 Removing the heat sink from the M 2 solid state drive adapter c The M 2 solid state drive is secured by a retention latch Pull the handle of the retention latch outward to release the ...

Page 122: ...rmal pad b Pull outward the handle of the retention latch in the M 2 solid state drive adapter c Insert the new M 2 solid state drive into the M 2 slot Then insert the plug of the retention latch into the hole to secure the new drive Figure 45 Installing the M 2 solid state drive 114 P330 Hardware Maintenance Manual ...

Page 123: ...ropriate section To complete the installation or replacement go to Completing the parts replacement on page 187 Memory module Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 Your computer has four memory slots for installing or replacing DDR4 DIMMs When installing or replacing a memory m...

Page 124: ...the system board 3 Locate the memory slots See Parts on the system board on page 38 4 Remove any PCIe cards that might prevent your access to the coin cell battery See PCIe card on page 103 5 To remove a memory module open the retaining clips and gently pull the memory module out of the memory slot Figure 48 Removing a memory module 6 To install a memory module do the following 116 P330 Hardware M...

Page 125: ...ny PCIe cards if you have removed them What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 187 Device in the flex bay Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page ...

Page 126: ...To remove the flex storage enclosure do the following a Disconnect the signal cable and the power cable from the rear of the flex storage enclosure Note If you are removing other supported devices from the flex bay disconnect any additional cables first b Press the tab downward as shown and push the rear of the flex storage enclosure simultaneously to slide it out of the computer Figure 51 Removin...

Page 127: ...nto the flex bay from the front of the chassis until it snaps into position Figure 54 Installing the new flex storage enclosure c Connect the signal cable and the power cable to the new flex storage enclosure Note Reconnect any cables removed from other supported devices What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement...

Page 128: ...e system board To verify the cable connection see Preparing your computer on page 98 and Parts on the system board on page 38 for more information The operating system of your computer does not reside on the storage drive installed in the front access storage enclosure Attention If any of the above requirements are not met do not install or replace the storage drive when the computer is turned on ...

Page 129: ...nclosure do the following a Flex both sides of the bracket and align pins 1 on the bracket with the corresponding holes in the new 3 5 inch storage drive Notes Ensure that the circuit board faces downward and the connectors face toward the rear of the bracket Do not touch the circuit board on the storage drive Figure 58 Installing the 3 5 inch storage drive into the bracket Chapter 9 Hardware remo...

Page 130: ...age drive To remove or install a 2 5 inch storage drive do the following 1 Before removing an old 2 5 inch storage drive safely eject the old storage drive from the operating system first For more information see the Windows help system 2 Unlock the enclosure cover with the provided key as shown Press the notch a to open the enclosure cover a Figure 60 Opening the front access storage enclosure co...

Page 131: ...dapter slide into the notches 2 Pivot the adapter as shown to remove it with the storage drive from the converter 2 Figure 63 Removing the adapter from the converter c Flex both sides of the adapter to release the four pins 1 from the storage drive Then remove the storage drive from the adapter Figure 64 Removing the storage drive from the adapter 5 To install a new 2 5 inch storage drive do the f...

Page 132: ... accessible of the 2 5 inch storage drive Figure 65 Installing the storage drive into the adapter b Align the four tabs on the adapter with the corresponding notches 1 in the converter Then slide the storage drive as shown until the tab 2 snaps into position The adapter with the storage drive is installed into the converter 2 Figure 66 Installing the adapter into the converter 124 P330 Hardware Ma...

Page 133: ...ccess storage enclosure until it snaps into position Figure 68 Installing the plastic bracket with the 2 5 inch storage drive into the front access storage enclosure e Press the notch to secure the enclosure cover and lock the enclosure cover with the key What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completin...

Page 134: ...the flex bay on page 117 4 Pinch the two clips toward each other as shown to open the rear cover of the enclosure Figure 69 Opening the enclosure from the rear 5 To remove a 3 5 inch storage drive do the following a Slide the 3 5 inch storage drive out of the rear of the enclosure Figure 70 Removing the 3 5 inch storage drive from the rear b Flex two sides of the bracket to remove the 3 5 inch sto...

Page 135: ...uch the circuit board 5 on the 3 5 inch storage drive Figure 71 Installing the 3 5 inch storage drive into the bracket c Slide the new 3 5 inch storage drive into the enclosure from the rear until the drive snaps into position Figure 72 Installing the 3 5 inch storage drive into the enclosure Chapter 9 Hardware removal and installation 127 ...

Page 136: ...a 2 5 inch storage drive with a 2 5 inch to 3 5 inch storage drive converter hereafter referred to as storage drive converter do the following 1 Prepare your computer See Preparing your computer on page 98 2 Locate the flex bay See Internal storage drives on page 40 3 Slide the enclosure out of the chassis See Device in the flex bay on page 117 4 Pinch the two clips toward each other as shown to o...

Page 137: ...e drive bracket Figure 76 Removing the storage drive converter from the 3 5 inch storage drive bracket c Remove the four screws that secure the 2 5 inch storage drive Then lift the storage drive out of the storage drive converter Figure 77 Removing the 2 5 inch storage drive from the storage drive converter Chapter 9 Hardware removal and installation 129 ...

Page 138: ...l the four screws to secure the new storage drive to the storage drive converter Figure 78 Installing the new solid state drive into the storage converter d To install the storage drive converter into the 3 5 inch storage drive bracket flex the bracket and align pin 1 pin 2 pin 3 and pin 4 on the bracket with the corresponding holes in the storage converter Figure 79 Installing the storage convert...

Page 139: ...o work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 187 Coin cell battery Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 Your computer has a special type of memory that maintains t...

Page 140: ... 83 Installing the coin cell battery 7 Reinstall the PCIe cards if you have removed them See PCIe card on page 103 8 Close the drive bay assembly and reinstall the front bezel Then reinstall the computer cover and reconnect the cables See Completing the parts replacement on page 187 Note When the computer is turned on for the first time after replacing the coin cell battery an error message might ...

Page 141: ...ssis Figure 84 Removing the cover presence switch 4 To install the cover presence switch do the following a Align the screw hole in the cover presence switch with the corresponding hole in the chassis Then install the screw to secure the cover presence switch to the chassis Figure 85 Installing the cover presence switch b Connect the cover presence switch cable to the cover presence switch connect...

Page 142: ...ving the computer cover or any part that has the above label attached DO NOT disassemble components that have the above label attached There are no serviceable parts inside these components Your product is designed for safe use However hazardous voltage current and energy levels are present inside any component that has this label attached Disassembling of these components might cause fire or migh...

Page 143: ... cables with the cable clips and ties in the chassis What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 187 Storage drive in the storage drive bay Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Importa...

Page 144: ...nstall the 3 5 inch storage drive do the following a Pull the handle of the plastic 3 5 inch storage drive bracket to remove it from the storage drive bay b To install a new storage drive into the bracket flex the bracket and align pin 1 pin 2 pin 3 and pin 4 on the bracket with the corresponding holes in the storage drive Do not touch the circuit board 5 on the storage drive Figure 88 Installing ...

Page 145: ...other piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 187 2 5 inch storage drive To replace the 2 5 inch storage drive do the following 1 Prepare your computer See Preparing your computer on page 98 2 Locate the storage drive bay See Computer components on page 33 3 To remove the 2 5 inch storage drive do th...

Page 146: ...drive bay Figure 90 Removing the 2 5 inch storage drive with 3 5 inch storage drive bracket c Flex the sides of the bracket to remove the storage drive converter from the 3 5 inch storage drive bracket Figure 91 Removing the storage drive converter from the 3 5 inch storage drive bracket 138 P330 Hardware Maintenance Manual ...

Page 147: ... storage drive do the following a Pull the handle of the plastic 3 5 inch storage drive bracket to remove it from the storage drive bay b Install a new 2 5 inch storage drive into the storage drive converter Then install the four screws to secure the new storage drive to the storage drive converter Figure 93 Installing the new 2 5 inch storage drive into the storage drive converter Chapter 9 Hardw...

Page 148: ... with the storage drive converter into the bracket d Align the three plastic tabs on the left side of the storage drive with the corresponding holes in the drive bay assembly Then pivot the storage drive inward until it snaps into position Figure 95 Installing the 2 5 inch storage drive e Connect the signal cable and the power cable to the new storage drive What to do next To work with another pie...

Page 149: ... 3 5 inch storage drive To remove or install a 3 5 inch storage drive in the type 1 storage drive cage do the following 1 Prepare your computer See Preparing your computer on page 98 2 Locate the type 1 storage drive cage See Computer components on page 33 3 To remove a 3 5 inch storage drive in the type 1 storage drive cage do the following a Disconnect the signal cable and the power cable from t...

Page 150: ... drive from the bracket 4 To install a 3 5 inch storage drive in the type 1 storage drive cage do the following a To install a new storage drive into the bracket flex the bracket and align pin 1 pin 2 pin 3 and pin 4 on the bracket with the corresponding holes in the storage drive Do not touch the circuit board 5 on the storage drive Figure 98 Installing the storage drive into the bracket 142 P330...

Page 151: ...type 1 storage drive cage upward until it snaps into position Reinstall the screw to secure the type 1 storage drive cage Figure 100 Installing the type 1 storage drive cage d Connect the signal cable and the power cable to the new storage drive What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the part...

Page 152: ...ve a 2 5 inch storage drive with a storage drive converter in the type 1 storage drive cage do the following a Disconnect the signal cable and the power cable from the storage drive b Remove the screw and slide the type 1 storage drive cage downward to release it from the drive bay assembly Figure 101 Removing the type 1 storage drive cage c Pull the handle of the storage drive bracket to remove t...

Page 153: ...ve bracket e Remove the four screws that secure the 2 5 inch storage drive Then lift the storage drive out of the storage drive converter Figure 104 Removing the 2 5 inch storage drive from the storage drive converter 4 To install a new 2 5 inch storage drive in the type 1 storage drive cage do the following Chapter 9 Hardware removal and installation 145 ...

Page 154: ...105 Installing the 2 5 inch storage drive into the storage drive converter b To install a new storage drive into the bracket flex the bracket and align pin 1 pin 2 pin 3 and pin 4 on the bracket with the corresponding holes in the storage drive Do not touch the circuit board 5 on the storage drive Figure 106 Installing the 2 5 inch storage drive into the bracket 146 P330 Hardware Maintenance Manua...

Page 155: ... the drive bay assembly Then slide the type 1 storage drive cage upward until it snaps into position Reinstall the screw to secure the type 1 storage drive cage Figure 108 Installing the type 1 storage drive cage e Connect the signal cable and the power cable to the new storage drive What to do next To work with another piece of hardware go to the appropriate section To complete the installation o...

Page 156: ...o remove a 2 5 inch storage drive from the type 2 storage drive cage do the following a Disconnect the signal cable and the power cable from the 2 5 inch storage drive b Remove the screw and slide the type 2 storage drive cage downward to release it from the drive bay assembly Figure 109 Removing the type 2 storage drive cage c Pull the handle of the plastic 2 5 inch storage drive bracket to remov...

Page 157: ...the storage drive Do not touch the circuit board 5 on the storage drive Figure 111 Installing the 2 5 inch storage drive into the bracket b Slide the new storage drive into the type 2 storage drive cage until it snaps into position Figure 112 Installing the 2 5 inch storage drive into the type 2 storage drive cage Chapter 9 Hardware removal and installation 149 ...

Page 158: ...re go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 187 Power button Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 To remove or install the power button do the following 1 Prepare your computer See Preparing your c...

Page 159: ...embly Then pivot the power button inward as shown until it snaps into position Figure 115 Installing the power button 6 Connect the power button cable to the front bezel connector on the system board See Parts on the system board on page 38 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts rep...

Page 160: ... FRUs and CRUs on page 35 3 To remove the ThinkStation LED do the following a Disconnect the ThinkStation LED cable from the ThinkStation LED connector on the system board See Parts on the system board on page 38 b From the inner side of the chassis release the three retaining clips on the plastic holder Then grasp the top of the ThinkStation LED and pull the ThinkStation LED out of the plastic ho...

Page 161: ...d understanding the Chapter 1 Read this first Important safety information on page 1 To remove or install the front audio and USB assembly and card reader do the following 1 Prepare your computer See Preparing your computer on page 98 2 Remove the power button See Power button on page 150 3 Locate the front audio and USB assembly and card reader See FRUs and CRUs on page 35 4 To remove the front a...

Page 162: ...assis Figure 118 Removing the front audio and USB assembly d Remove the screw that secures the card reader Then carefully pull out the card reader from the rear of the front audio and USB assembly Figure 119 Removing the card reader 5 To install a front audio and USB assembly and card reader do the following 154 P330 Hardware Maintenance Manual ...

Page 163: ...t inward as shown Install the screws to secure the front audio and USB assembly in place Figure 121 Installing the front audio and USB assembly c Connect the cable of the card reader to one of the front USB 2 0 connectors on the system board See Parts on the system board on page 38 d Route the cables that you have released with the cable clip at the rear of the front audio and USB assembly What to...

Page 164: ...RUs on page 35 3 To remove the front fan do the following a Disconnect the front fan cable from the front fan connector on the system board See Parts on the system board on page 38 b The front fan is attached to the chassis by four rubber mounts Break or cut the rubber mounts and gently pull the front fan out of the chassis Figure 122 Removing the front fan 4 To install the front fan do the follow...

Page 165: ...the parts replacement on page 187 Rear fan Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 To remove or install the rear fan do the following 1 Prepare your computer See Preparing your computer on page 98 2 Locate the rear fan See FRUs and CRUs on page 35 3 To remove the rear fan do the ...

Page 166: ...lowing a Align the new rubber mounts of the new rear fan with the corresponding holes in the chassis Push the rubber mounts through the holes b Pull the tips of the rubber mounts until the rear fan is secured in place Figure 125 Installing the rear fan c Connect the rear fan cable to the rear fan connector on the system board See Completing the parts replacement on page 187 158 P330 Hardware Maint...

Page 167: ...do the following 1 Prepare your computer See Preparing your computer on page 98 2 Lay the computer on its side for easier access to the system board 3 To remove the heat sink and fan assembly do the following a Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board See Parts on the system board on page 38 b Follow the following sequence to loosen ...

Page 168: ...ghten screw 2 and then fully tighten screw 1 Partially tighten screw 3 fully tighten screw 4 and then fully tighten screw 3 d Connect the heat sink and fan assembly cable to the microprocessor fan connector on the system board See Parts on the system board on page 38 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go ...

Page 169: ...a Align the right retaining clip on the plastic holder with the hole b in the chassis Then pivot the left retaining clip into the hole a until it snaps into position Figure 128 Installing the thermal sensor b Connect the thermal sensor cable to the thermal sensor connector on the system board See Completing the parts replacement on page 187 What to do next To work with another piece of hardware go...

Page 170: ...ing your computer on page 98 2 Locate the internal speaker See FRUs and CRUs on page 35 3 To remove the internal speaker do the following a Disconnect the internal speaker cable from the internal speaker connector on the system board See Parts on the system board on page 38 b Push and hold the metal tab under the internal speaker and slide the internal speaker downward to remove it from the chassi...

Page 171: ...n Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 The Wi Fi units include a Wi Fi card module a front Wi Fi antenna and a rear Wi Fi antenna Note Depending on the model the Wi Fi units might look slightly different from the illustrations Wi Fi card module To remove or install the Wi Fi card module...

Page 172: ...d and removing the shield b Disconnect the front and rear Wi Fi antenna cables from the Wi Fi card module Figure 132 Disconnecting the front and rear Wi Fi antenna cables from the Wi Fi card module c Pull the Wi Fi card module out of the Wi Fi card slot Figure 133 Pulling the Wi Fi card module out of the Wi Fi card slot 164 P330 Hardware Maintenance Manual ...

Page 173: ...plastic holder toward the system board until it snaps into position Figure 134 Installing the plastic holder b If necessary locate the appropriate hole in the plastic holder to install the retention latch Align the pin a with the hole b in the plastic holder Then press the retention latch downward until it snaps into position Figure 135 Installing the retention latch Chapter 9 Hardware removal and...

Page 174: ...d pivot the Wi Fi card module downward Figure 136 Installing the Wi Fi card module d Connect the front and rear Wi Fi antenna cables to the Wi Fi card module Figure 137 Connecting the front and rear Wi Fi antenna cables to the Wi Fi card module 166 P330 Hardware Maintenance Manual ...

Page 175: ...nna do the following 1 Prepare your computer See Preparing your computer on page 98 2 Locate the front Wi Fi antenna See FRUs and CRUs on page 35 3 To remove the front Wi Fi antenna do the following a Pull the handle of the retention latch outward to the open position and remove the shield as shown Figure 139 Pulling handle of the retention latch outward and removing the shield b Disconnect the fr...

Page 176: ...tall the front Wi Fi antenna do the following a Peel off the paper that protects the sticker on the front Wi Fi antenna Remove the plastic cover from the front Wi Fi antenna cable connector Figure 141 Peeling off the paper that protects the sticker and removing the plastic cover 168 P330 Hardware Maintenance Manual ...

Page 177: ...e retention latch into the hole to secure the Wi Fi card module Figure 143 Reinstalling the shield and insert the plug of the retention latch into the hole to secure the Wi Fi card module Rear Wi Fi antenna To remove or install the rear Wi Fi antenna do the following 1 Prepare your computer See Preparing your computer on page 98 2 Locate the rear Wi Fi antenna See FRUs and CRUs on page 35 3 To rem...

Page 178: ...lling handle of the retention latch outward and removing the shield b Disconnect the rear Wi Fi antenna cable from the Wi Fi card module c From the inner side of the chassis pivot the tab of the shield inward and release the shield from the chassis Figure 145 Removing the shield 170 P330 Hardware Maintenance Manual ...

Page 179: ...r Wi Fi antenna do the following a If necessary peel off the paper that protects the sticker on the rear Wi Fi antenna Remove the plastic cover from the rear Wi Fi antenna cable connector Figure 147 Peeling off the paper that protects the sticker and removing the plastic cover Chapter 9 Hardware removal and installation 171 ...

Page 180: ...n the rear panel Figure 148 Installing the rear Wi Fi antenna c Insert the tab of the shield into the hole in the rear panel and pivot the shield inward until it snaps into position Figure 149 Installing the shield d Connect the rear Wi Fi antenna cable to the Wi Fi card module 172 P330 Hardware Maintenance Manual ...

Page 181: ...hot components inside the computer During operation some components become hot enough to burn the skin Before you open the computer cover turn off the computer disconnect power and wait approximately 10 minutes for the components to cool Notes Ensure that you install the correct type of microprocessor option your computer supports Your microprocessor socket and socket cover might look slightly dif...

Page 182: ... gold contacts on the bottom Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible Figure 152 Removing the microprocessor 7 Ensure that the small handle is in the raised position and the microprocessor retainer is fully open 8 Remove the protective cover that protects the gold contacts of the new microprocessor 9 Touch the static ...

Page 183: ...assembly on page 159 13 If you are instructed to return the old microprocessor follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 187 System board Attention Do not open yo...

Page 184: ... on page 173 l Wi Fi units on page 163 4 Record the cable routing and cable connections and then disconnect all cables from the system board See Parts on the system board on page 38 5 Follow the sequence as shown to remove the nine screws that secure the system board Figure 154 Removing the nine screws that secure the system board 6 Slide the system board to the front of the computer and then care...

Page 185: ...on the system board on page 38 11 Connect the external cables and the power cord to the computer The failing system board must be returned with a microprocessor socket cover to protect the pins during shipping and handling To install the microprocessor socket cover do the following 1 After you have removed the microprocessor from the failing system board close the microprocessor retainer Then put ...

Page 186: ...ding the Chapter 1 Read this first Important safety information on page 1 The following devices are supported in the 5 25 inch flex module Slim optical drive available on some models eSATA connector or IEEE 1394 connector Front Thunderbolt adapter kit Slim optical drive To install or replace a slim optical drive in the flex module do the following 1 Prepare your computer See Preparing your compute...

Page 187: ...move the plastic clip from the rear of the slim optical drive Figure 159 Removing the plastic clip from the slim optical drive 5 To install a new slim optical drive do the following a Press the two metal clips 1 to remove the plastic clip with the two screws as shown and remove the two screws Figure 160 Removing the plastic clip with the two screws Chapter 9 Hardware removal and installation 179 ...

Page 188: ...to position Figure 162 Installing the slim optical drive into the flex module 6 Position the flex module cover on the flex module Ensure that the rail guides on the bottom of the cover engage the rails on the flex module Then push the cover to the front of the flex module until it snaps into position Figure 163 Reinstalling the flex module cover 7 Install the flex module into the flex bay Reconnec...

Page 189: ...1 Prepare your computer See Preparing your computer on page 98 2 Do either of the following Disconnect the eSATA connector cable from the eSATA SATA connector on the system board Disconnect the IEEE 1394 cable from the IEEE 1394 adapter 3 Remove the flex module out of the chassis See Device in the flex bay on page 117 4 Lift the clip 1 on the rear of the flex module and slide the flex module cover...

Page 190: ...tor do the following a Note the orientation of the eSATA connector or IEEE 1394 connector and route the eSATA connector or IEEE 1394 connector cable into the cable clip b Place the eSATA connector or IEEE 1394 connector into the metal retainer Then insert the eSATA connector or IEEE 1394 connector into the corresponding slot in the flex module as shown Figure 166 Installing the eSATA connector or ...

Page 191: ...10 Reconnect any removed cables to the flex module What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 187 Front Thunderbolt adapter kit The front Thunderbolt adapter kit includes the following parts A front Thunderbolt I O adapter A front Thunderbolt PCIe x4 card A bezel A g...

Page 192: ...s shown to remove the front Thunderbolt I O adapter and the retaining bracket out of the flex module Figure 169 Removing the front Thunderbolt adapter and the retaining bracket out of the flex module c Flex the four clips on the sides of the retaining bracket to remove the front Thunderbolt I O adapter from the bracket Figure 170 Removing the front Thunderbolt I O adapter from the retaining bracke...

Page 193: ...ling the bezel to the flex module b Align the four holes in the front Thunderbolt I O adapter with the corresponding mounting studs on the bracket Then press the card downward until it snaps into position Figure 172 Installing the front Thunderbolt I O adapter into the retaining bracket Chapter 9 Hardware removal and installation 185 ...

Page 194: ...the PCIe x16 card slot negotiable link width x4 on the system board See PCIe card on page 103 and Parts on the system board on page 38 8 Connect the cables to the front Thunderbolt I O adapter Connect the power cable in the flex module to the 4 pin power connector a Connect the GPIO cable to the connector b Connect the internal DP to DP cable to the DisplayPort connector c Connect the mini SAS cab...

Page 195: ...To complete the installation or replacement go to Completing the parts replacement on page 187 Completing the parts replacement CAUTION After replacing a CRU reinstall all protective covers including the computer cover before connecting power and operating the computer This action is important to help prevent unexpected electrical shock and help ensure the containment of an unexpected fire that co...

Page 196: ...ss the release tab as shown and pivot the drive bay assembly inward until it snaps into position Figure 176 Pivoting the drive bay assembly downward 4 To reinstall the front bezel first align the three plastic tabs on the front bezel with the corresponding holes in the chassis Then pivot the front bezel inward until it snaps into position Figure 177 Reinstalling the front bezel 188 P330 Hardware M...

Page 197: ... computer until it snaps into position Install the screws to secure the computer cover Figure 178 Reinstalling the computer cover 6 Reinstall the dust shield if you have removed it Figure 179 Reinstalling the dust shield 7 If there is any locking device available lock the computer cover See Locking the computer cover on page 59 Chapter 9 Hardware removal and installation 189 ...

Page 198: ...dware locations on page 29 9 Update the configuration of your computer if necessary See Using the Setup Utility program on page 65 10 If a newly installed hardware component does not work correctly update the device driver See Keeping your computer current on page 58 190 P330 Hardware Maintenance Manual ...

Page 199: ...ion in the Safety and Warranty Guide before using your computer In addition read and understand Chapter 1 Read this first Important safety information on page 1 before using your computer This preface provides additional safety information that applies to topics and tasks described in this User Guide Lenovo Web site The Lenovo Web site https www lenovo com provides up to date information and servi...

Page 200: ...ardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs that apply to your hardware available These items are not covered by the warranty ...

Page 201: ...ranty Service and to view a list of the countries or regions where service is available go to https support lenovo com For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product go to https support microsoft com You also can contact the Lenovo Customer Support Center for help Some fees might apply Purchasing additional se...

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Page 203: ... only supports up to 2400 MT s memory modules Then the system memory speed will be no faster than 2400 MT s The microprocessor models supported in your computer might vary For a list of supported microprocessor models contact the Lenovo Customer Support Center The ECC memory modules are not supported on the computer models with Intel Core i5 or i7 microprocessors Refer to the following information...

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Page 205: ...vo office or reseller to obtain a printed version of the LLW Accessing the Ubuntu help system The Ubuntu help system provides information about how to use the Ubuntu operating system To access the help system from the Unity move your pointer to the Launch bar and then click the Help icon If you cannot find the Help icon from the Launch bar click the Search icon and type Help to search it To learn ...

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Page 207: ... a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an...

Page 208: ...t Hinweis zur Einhaltung der Klasse B zur elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie zur elektromagnetischen Verträglichkeit Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU Mitgliedsstaaten und hält die Grenzwerte der Klasse B der Norm gemäß Richtlinie Um dieses sicherzustellen sind die Geräte wie...

Page 209: ...his specific product Do not use the ac power cord for other devices Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo Mexico wireless radio compliance information Advertencia En Mexico la operación de este equipo ...

Page 210: ...iguration of your computer and the country or region where the computer was purchased you might have received additional printed regulatory notices All regulatory notices are available on the Lenovo Support Web site in electronic format To access electronic copies of the documentation go to https support lenovo com 202 P330 Hardware Maintenance Manual ...

Page 211: ...E as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances Lenovo electrical and electronic equipment EEE may contain parts and components which at end of life might qualify as hazardous waste EEE and waste el...

Page 212: ...installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one contact your place of purchase or contact Lenovo for service If you need to dispose of a disused lithium battery insulate it with vinyl tape contact your place of purchase or an industrial waste disposal operator ...

Page 213: ...s on the environment and human health due to the potential presence of hazardous substances Before placing electrical and electronic equipment EEE in the waste collection stream or in waste collection facilities the end user of equipment containing batteries and or accumulators must remove those batteries and accumulators for separate collection Disposing of lithium batteries and battery packs fro...

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Page 215: ...2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo worldwide compliance on RoHS go to https www lenovo com rohs communication Mainland China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazar...

Page 216: ...Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Rules Taiwan RoHS 208 P330 Hardware Maintenance Manual ...

Page 217: ...otential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to https www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor set the following power management features to take effect when your computer has been inactive for a specifi...

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Page 219: ...lication Lenovo may make improvements and or changes in the products and or the programs described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo pro...

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Page 221: ...DMI Licensing LLC in the United States and other countries Intel Thunderbolt and Xeon are trademarks of Intel Corporation in the U S and or other countries Linux is a registered trademark of Linus Torvalds DisplayPort and Mini DisplayPort are trademarks of the Video Electronics Standards Association Ubuntu is a registered trademark of Canonical Ltd USB C is a trademark of USB Implementers Forum Wi...

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