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LEGRAND vaddio 999-99800-100 Complete Manual Download Page 80

Troubleshooting and Care

Use this information to determine whether it's time to call Vaddio Technical Support.

Check the Status Light First

When the camera doesn't behave as you expect, check the status light before you do anything else.

n

Blue:

Normal operation (blinks once when the camera receives a command from the remote)

n

Red:

On-air tally (pro AV color scheme only; signal provided by external device)

n

Blinking red:

Video is muted (UC color scheme only)

n

Purple:

In standby mode or booting

n

Yellow:

Firmware update in progress

If the status light is off, check whether you can access the camera via its web interface or Telnet. If so, the
status light is disabled.

Check the Cables Next

If the equipment behaves in a way that suggests even a remote possibility of a bad cable, please try a
known good cable with the same pin-out.

Cables can be defective, whether they are purchased from a vendor or made at the installation site.
Crimping tools can crimp unevenly, contacts can break internally, and individual conductors in the cable
can break inside the jacketing material. Any of these can result in a cable that passes a continuity check
but does not work reliably, or does not pass enough power to the connected device.

(The author would like to confess having made a certain number of almost-good cables. It happens.)

Power/Responsiveness Issues

What is it doing?

Possible causes

Check and correct

Nothing. The status light is
off, there is no video, and
the camera does not
respond to the remote.

The camera is not receiving power. Is the camera's power source

(OneLINK device or PoE+ injector)
receiving power?

Is the camera's cable connected to the
power source?

If both are true, either the camera cable
or the camera is bad.

The camera's status light is turned
off and the camera is in standby
mode.

Point the remote toward the camera
and press the Power button.

The camera's status light is turned
off and the remote is not using the
same IR channel as the camera.

Push the Camera Select 1 button on
the remote. Try the other Camera
Select buttons if necessary.

The camera's status light is off and
the camera is confused.

Reboot or power-cycle the camera.

The camera does not
respond to the remote and
the light is yellow.

A firmware update is in progress.

Wait a few minutes, and try again when
the light turns blue.

75

Complete Manual for the RoboFLIP 30 HDBT In-Ceiling HD PTZ Camera

Summary of Contents for vaddio 999-99800-100

Page 1: ...Complete Manual for RoboFLIP 30 HDBT In Ceiling HD PTZ Camera Document 411 0049 30 Rev A November 2020 ...

Page 2: ...rowser Support 9 Initial Device Set up Process Overview 9 Access and Initial Device Set Up Using the Vaddio Device Controller 10 Initial Device Set Up and Access Using the Vaddio Deployment Tool 11 Manual Access and Initial Device Set Up 13 Getting the Camera s IP Address for Manual Access 13 If the Camera Is At 169 254 1 1 13 Opening the Web Interface 13 Initial Access to the Web Interface 14 Web...

Page 3: ...nts 35 Setting the Speed of Movements to Presets 36 Adjusting Tri Synchronous Motion Speed 37 Setting the Direction for Camera Movements 37 Additional Settings 38 System Maintenance 40 Saving Exporting or Restoring Importing a Camera Configuration 40 Installing a Camera Firmware Update 41 Rebooting the Camera 42 Contacting Vaddio Technical Support 43 Accessing the Diagnostic Logs 44 Using the IR R...

Page 4: ...ommands 62 version 62 network ping 63 system reboot 63 system factory reset 64 Telnet Information and Session Management Commands 64 help 64 history 65 exit 65 Serial Command Reference 66 Color and Light Management Commands 66 Shutter Speed Values CAM_Shutter 68 Iris Values CAM_Iris 69 Iris Gain and Gain Limit Values CAM_Gain 69 Color and Light Management Inquiry Commands 70 Camera Movement Zoom a...

Page 5: ...actory Settings from the Web Interface 77 Restoring Factory Default Settings Via Hardware 77 Operation Storage and Care 78 Glossary 79 Compliance and Conformity Statements 83 FCC Part 15 Compliance 83 ICES 003 Compliance 83 European Compliance 83 Testing and Conformity 83 Photo Credits 85 Index 86 v Complete Manual for the RoboFLIP 30 HDBT In Ceiling HD PTZ Camera ...

Page 6: ... drawings and other information from www legrandav com Features n Ideal in environments where knowing the camera s active status is critical n Rotates into its enclosure when video is not active n Recessed design allows staff to deep clean and sanitize the room without risking damage to the camera n 30x zoom with horizontal field of view from 70 2º wide to 3 4º tele n 1 2 5 Type Exmor R backlit CM...

Page 7: ...Cutting template n IR remote n OneLINK HDMI Receiver kit includes o OneLINK HDMI receiver o 48 VDC power supply and AC cord set s o EZCamera RS 232 Control Adapter n Installation Guide RoboFLIP 30 HDBT with OneLINK Bridge 999 99800 200 North America 999 99800 201 Europe UK 999 99800 209 Australia New Zealand n RoboFLIP 30 HDBT camera n Trim ring with mounting screws shown mounted to the camera n T...

Page 8: ...nge of the camera enclosure for a clean installation in a suspended tile ceiling Features of Interest During Operation n Camera lens 30x zoom lens for crisp detail n Camera shell The lens rotates upward out of view when the camera is not sending video n Multifunction button and IR sensor The illuminated button in the trim ring indicates the camera s current state The sensor in the button receives ...

Page 9: ...oisy RF or EMF environments Cat 6 or Cat 7 is better Maximum cable distance for Cat 6 or Cat 7 cable is 328 ft 100 m 230 ft 70 m for Cat 5e cable We recommend shielded cabling if the cables will be coiled run tightly with other cables or routed near sources of electromagnetic interference such as power lines or fluorescent light fixtures When in doubt use shielded Cat 6 cable or better Caution Whe...

Page 10: ...o continue with the installation Otherwise double check the connections Contact Vaddio technical support if the issue persists Camera powered by OneLINK HDMI Camera Powered by OneLINK Bridge Status Light The light in the camera s trim ring indicates its current state unless it has been configured to remain off Note By default the camera s status light is active during normal operation however it c...

Page 11: ...ar space above the opening to maneuver the camera into place What You Will Need for the Installation Before you start be sure you have what you need n Access to the area above the ceiling n Pencil n Appropriate tool for cutting a hole in the ceiling n 2 Phillips screwdriver n Safety wire kit to suspend the assembly we recommend the Speed Connect Hardware Kit from Chief part number CMSHDW n If requ...

Page 12: ...ered by OneLINK Bridge The OneLINK Bridge AV interface provides audio connections and SDI video output as well as standard OneLINK capabilities 7 Complete Manual for the RoboFLIP 30 HDBT In Ceiling HD PTZ Camera ...

Page 13: ... use as a guide in placing the cutting template 3 Center the template in the circle and align the tab to the desired centerline for the camera 4 Trace the opening for the camera on the ceiling tile 5 Cut the camera opening 6 Place the tile back in the ceiling grid 7 Place the tile support brace above the tile aligning it to the hole in the tile 8 Secure the tile support brace to the building struc...

Page 14: ...of the ones on this list are likely to work also Initial Device Set up Process Overview The sequence of tasks for initial device set up and system administration differs somewhat depending on which method you use Ways to access the camera for initial device set up n Locate and set up the camera using the Vaddio Deployment Tool This tool is available as a free download at https info legrandav com V...

Page 15: ...t up with the Vaddio Device Controller 1 Be sure the touch panel is installed on the same subnet as the products you need to work with for example connect both to the same PoE switch 2 Go to the touch panel s Configuration page and select Scan You will need to enter the Vaddio Device Controller s PIN to access the Configuration page 3 Locate the device you need to work with and select Use 4 Select...

Page 16: ...rovisioned and unauthenticated devices n Provision new devices or update device firmware from the dashboard n Import or export device configurations reboot or restore a device to factory defaults from its detail page n Access devices web interfaces directly n Change a device s admin password from its detail page n Standby and mute controls available on the dashboard for authenticated devices n Org...

Page 17: ...ote If the camera is a recent addition to the Vaddio product line older versions of the Vaddio Deployment Tool may not recognize it Be sure you have the current version 3 In the list of equipment that the scan discovers locate the devices marked Not Set Up 4 For each device click the Not Set Up button The device detail page opens 5 Set the admin password If there are other initial set up tasks the...

Page 18: ...amera s address is 169 254 1 1 You will need to connect your computer s network port to the camera s network port to do the initial device configuration and network configuration If you are not sure or you know that your network automatically assigns IP addresses you will need to be able to view the camera s video output on an HDMI display Point the IR Remote Commander toward the camera and press ...

Page 19: ...icate the product s website security credential is self signed rather than being issued by an external certificate authority The HTTPS connection is secure and traffic is encrypted however To proceed to the product s web interface you will need to make the selections that your browser s security message discourages The security warning page may present an option to learn more view details or go to...

Page 20: ...o the initial device set up after you restore factory defaults Note The Help page provides a link to our standard privacy notice This product does not record or save video files and it does not store any identifying information other than what you may choose to enter on the Room Labels page of the web interface However the camera s IP address is considered personally identifiable information for t...

Page 21: ...s Camera Camera behavior n Status light behavior and color scheme n Remote channel IR frequency selection n Video resolution and frame rate n Color space n Baud rate n Codec control mode System General tab Access management n Guest access n Account passwords n Idle session time out n Telnet access enabled disabled Security IP streaming settings n Quality resolution and frame rate n Streaming URL a...

Page 22: ... Telnet access enabled disabled n Advanced security settings Security Time zone and NTP server source for system time date Networking Information about the camera location Help desk phone number for end users Room Labels See Configuring Camera Behavior for information on image adjustments streaming configuration and other items related to camera behavior Note Vaddio s cameras all have very similar...

Page 23: ...Allows people to browse to the operator s page of the web interface without logging in If guest access is not enabled no controls are available until you log in Guest access is disabled by default Note Consult your network security specialist before changing any of these settings Configuring Other Security Settings SECURITY PAGE Security settings include n Enabling or disabling access via Telnet b...

Page 24: ...n 2 To allow HTTP connections select HTTP Access enabled The camera s web interface will be available via HTTP or HTTPS connection 3 To switch to an HTTP connection select Switch to HTTP To install an SSL certificate When the camera does not have an SSL certificate your browser s address bar may display a security indication Work with your network security professional to install the camera s SSL ...

Page 25: ...rom happening set the IP address to Static Do not change the IP address subnet mask gateway or DNS server unless the network administrator instructs you to do so Specifying a DNS Server When the camera is set to use a static IP address the DNS Server field becomes editable Do not edit this field unless the network administrator instructs you to do so 20 Complete Manual for the RoboFLIP 30 HDBT In ...

Page 26: ... may find it convenient to change the camera s hostname to something easy to remember such as camera center boardroom Work with your IT department to ensure that the new hostname conforms to the organization s naming conventions 21 Complete Manual for the RoboFLIP 30 HDBT In Ceiling HD PTZ Camera ...

Page 27: ...To make the time zone and NTP server editable enable Automatic NTP Updating 2 Select the desired time zone from the list 3 If desired specify the NTP server to use Otherwise use the default You may need to refresh the system time display Adding Room Information to the Camera s Web Interface ROOM LABELS PAGE The information you enter on this page is displayed on every page of the web interface 22 C...

Page 28: ...ddio s cameras all have very similar web interfaces Some of the screen shots in this manual may be from other models Configuring IP Streaming STREAMING PAGE IP streaming is disabled by default To enable it select Enable IP Streaming Two IP streaming protocols are available RTSP and RTMP n RTSP streaming delivers an IP stream that people can access from your network using a media player This is the...

Page 29: ...k stream Change from RTMP to RTSP streaming Setting up RTSP Streaming in Easy Mode STREAMING PAGE If you are not sure how to configure streaming settings start with the Easy mode defaults This configures most settings automatically 1 Select Easy quality mode 2 Select the desired IP streaming resolution This determines the size of the window in which the stream is displayed 3 Select Video Quality 4...

Page 30: ...lect the desired resolution 3 Select the desired frame rate 4 Select Constant or Variable bit rate 5 Constant bit rate only Set Max Bandwidth 6 Variable bit rate only Set the Quality Quantization slider 7 Save your changes 25 Complete Manual for the RoboFLIP 30 HDBT In Ceiling HD PTZ Camera ...

Page 31: ...r Path The portion of the streaming URL that appears after the IP address You may wish to change this to help identify the stream source for example demo studio 3 URL The location where the stream can be viewed This will change if you edit the path Your camera will present somewhat different information from this image as the streaming URL incorporates the camera s model and IP address 26 Complete...

Page 32: ...treaming service To configure an RTMP streaming service 1 Select RTMP streaming and select Settings 2 Expand the information box for the service 3 Enter the name of the service 4 Paste in the key and URL s provided by the service 27 Complete Manual for the RoboFLIP 30 HDBT In Ceiling HD PTZ Camera ...

Page 33: ...list of available streaming services and select the one to use Note When RTMP streaming is selected and a service is configured the camera streams to that service until you stop the stream 28 Complete Manual for the RoboFLIP 30 HDBT In Ceiling HD PTZ Camera ...

Page 34: ...shot If necessary adjust color and lighting CCU settings as well 2 Select Store to open the Store Preset dialog 3 Select the preset to define 4 Select Store with Current Color Settings to save the current CCU settings along with the camera position 5 Select Save with Tri Sync to allow the pan tilt and zoom motors to move simultaneously from other presets to this position 6 Store the preset Notes T...

Page 35: ...set chain Things to know about preset chains n Each chain can have up to 12 waypoints each of these can be an existing preset or a shot that you set up as you create the chain n You can set the chain to run once or to run as a continuous loop n Individual waypoints can be reordered or deleted n Custom waypoints can be recalled to view the shot and changed as needed n Each waypoint allows you to sp...

Page 36: ...vailable presets o Leave the definition as Custom Waypoint and use the camera controls to set up the shot you want then store it as you would store a preset 5 Repeat steps 3 and 4 until you have added all the desired waypoints To run a preset chain From the main Camera page or the operator s page select a preset chain To stop a preset chain From the main Camera page or with the remote select any p...

Page 37: ...ea and appears as a silhouette This setting can t be used with Wide Dynamic Range n Wide Dynamic Range automatically darkens bright areas and brightens dark areas to provide a more properly exposed image in challenging lighting conditions This setting can t be used with Backlight Compensation SYSTEM PAGE GENERAL TAB The Lighting and Image Quality Cheat Sheet may be helpful Fine Tuning Image Qualit...

Page 38: ...in The image looks washed out or faded Decrease Iris higher F stop value Decrease Iris Gain Increase Chroma Decrease Gamma The subject is silhouetted against a bright background Enable Backlight Compensation Highlights and shadows look right but mid tones are too dark Increase Gamma Shadows are too dark Enable Wide Dynamic Range WDR Decrease Gamma The image looks grainy Decrease Detail Decrease Ir...

Page 39: ...for less green n adjust Blue Gain decrease for less blue increase for less yellow Too much red Not enough red Too much blue Not enough blue Balanced Saving Color and Lighting Settings CAMERA PAGE If you are adjusting for lighting conditions that are likely to recur you can save your adjustments as a custom scene 1 Adjust lighting image quality and color 2 When the scene looks the way you want it t...

Page 40: ...ts begin together and arrive at the same time It ensures smooth on air movements when making large changes in position particularly when the zoom also changes Tri Synchronous Motion is only available as an option for moving to specific preset position Tri Synchronous Motion is not helpful in movements of less than 10 and is typically used only for on air operation Setting the Speed for Manual Move...

Page 41: ...presets at several points in the room at different zoom levels saving them without selecting the Tri Sync option 2 Move among the presets using the preset buttons 3 Use the Global Preset Non Tri Sync Speed sliders to adjust as needed 36 Complete Manual for the RoboFLIP 30 HDBT In Ceiling HD PTZ Camera ...

Page 42: ... Tri Sync speed associated with that preset or adjust it as needed 4 Store all the presets you will need 5 Switch among the presets to determine whether any of them should use different Tri Sync speeds 6 Adjust the speeds as needed Setting the Direction for Camera Movements CAMERA PAGE By default the arrow buttons on the remote and in the web interface show the direction you would see the camera m...

Page 43: ...r codes for Pro AV broadcast or UC unified conferencing Default is Pro A V Point Light Compensation Reduces the intensity of small extremely bright areas point light sources that would otherwise swamp the camera with light and make it difficult to see details in areas with less intense lighting System Color Space YCbCr or sRGB The default is sRGB Image Flip On by default orients the video image co...

Page 44: ...oom with different IR frequencies Select the channel this camera uses then use the Camera Select buttons at the top of the remote to select the camera you want to control Codec Control Mode Select Codec Control Mode if using the camera with a third party codec Baud Rate RS 232 serial communication rate 9600 bps is default Must match the baud rate of the device connected to the RS 232 port The Imag...

Page 45: ...f you need to configure them the same way Cameras must be of the same model and must have a compatible firmware version installed Configuration data does not include passwords or unique information such as hostname 1 Configure the first camera 2 Export its configuration Export Data button The export downloads to your computer as a dat file The filename is the camera s hostname 3 Import the configu...

Page 46: ...irmware and select it The filename ends with p7m 3 Select Begin Firmware Update 4 Read and understand the information in the Confirm dialog box It s dull but it could save you some time and aggravation 5 Select Continue A progress message box opens and the status light on the front of the camera turns yellow If the update process presents warnings or error messages read them carefully The camera r...

Page 47: ... the Camera SYSTEM PAGE FIRMWARE TAB This can help if the camera stops responding as you expect In the System Utilities section select Reboot 42 Complete Manual for the RoboFLIP 30 HDBT In Ceiling HD PTZ Camera ...

Page 48: ...era model Note The Help page provides a link to our standard privacy notice This product does not record or save video files and it does not store any identifying information other than what you may choose to enter on the Room Labels page of the web interface However the camera s IP address is considered personally identifiable information for the purposes of the privacy notice This information is...

Page 49: ...ical support representative may ask you to download and email the log file available from the Diagnostics screen Note The log may include large numbers of internal events even when no errors have occurred Rebooting generates over 100 log entries 44 Complete Manual for the RoboFLIP 30 HDBT In Ceiling HD PTZ Camera ...

Page 50: ... preset Preset button a numbered Position Preset button Clear a preset Reset button a numbered Position Preset button Adjust for excess light behind the camera s subject Back Light button top center Focus the camera Auto Focus button near arrow buttons Manual Focus buttons Near and Far below Zoom Speed buttons Zoom in tele or out wide Zoom Speed buttons light gray Slow T and W Fast T and W for tel...

Page 51: ...home position n Put the camera in standby or bring it back to the ready state n Select a custom lighting adjustment if any have been stored If your installation does not include a Vaddio Device Controller or other control surface contact the system administrator to find out how to access the web interface Switching the Camera Off or On Standby Use the Standby button to switch between low power sta...

Page 52: ... color and speed information as well If no presets are defined the Controls page does not present the Presets section Use the Preset buttons to move the camera to any of its preset positions Adjusting the Color and Lighting If any color and lighting adjustments CCU scenes have been saved they are available in the Scenes area along with the Auto setting In most cases the Auto setting is appropriate...

Page 53: ...ra far stop Stop the camera focus mode Camera focus mode n CTRL 5 clears the current serial buffer on the device Typographical conventions used in this manual n x y z Choose x y or z Example camera led on off toggle n variable Substitute the desired value here Example camera ccu get param n x y Valid range of values is from x through y Example camera ccu set detail 0 15 n parameter Parameter is no...

Page 54: ...idual cameras may have an additional degree or two of travel before they reach their physical limits If the value is out of range the camera returns an error message and no motion occurs The speed parameter may be used with the camera pan set command The camera pan set command blocks execution of subsequent commands until the camera reaches the specified position get Returns the camera s absolute ...

Page 55: ...the value is out of range the camera returns an error message and no motion occurs The speed parameter may be used with the camera tilt set command The camera tilt set command blocks execution of subsequent commands until the camera reaches the specified position get Returns the camera s absolute tilt position in degrees as a floating point value Examples camera tilt up OK Tilts the camera up at t...

Page 56: ...If the value is out of range the camera returns an error message and no zoom change occurs The speed parameter may be used with the camera zoom set command The camera zoom set command blocks execution of subsequent commands until the camera reaches the specified position Use the no_wait parameter if this is not the desired behavior Examples camera zoom in OK Zooms the camera in at the default spee...

Page 57: ... position is a floating point value approximately 95 0 to 0 Individual cameras may have slightly more travel zoom position position is a floating point value 1 0 to 30 0 no_wait Optional allows the command to return the command prompt immediately while the requested camera movement is still in progress Examples camera ptz position pan 15 tilt 5 zoom 1 5 no_wait OK Moves the camera 15 left from its...

Page 58: ...mera position as the specified preset tri sync 1 24 Optional Specifies that the camera uses Tri Synchronous Motion to move to this position using the specified speed save ccu Optional Saves the current CCU settings as part of the preset If not specified the last color settings are used when recalled Examples camera preset recall 3 OK Moves the camera to preset 3 camera preset store 1 OK Saves the ...

Page 59: ...urrently in progress camera ccu scene Stores the current CCU scene or recalls the specified ccu scene Synopsis camera ccu scene recall factory 1 6 custom 1 3 store custom 1 3 Options recall factory 1 6 recall custom 1 3 Recalls the camera to the specified scene factory 1 to 6 or custom 1 to 3 store custom 1 3 Saves the current scene as the specified custom scene Examples camera ccu scene recall fa...

Page 60: ...on on or off auto_iris Returns the current auto iris state on or off iris Returns the iris value integer 0 to 11 gain Returns gain integer 0 to 11 detail Returns detail integer 0 to 15 chroma Returns chroma integer 0 to 14 gamma Returns gamma integer 64 to 64 wide_dynamic_range Returns the current state for Wide Dynamic Range on or off Examples camera ccu get iris iris 6 OK Returns the current iri...

Page 61: ...ic range mode is off iris 0 11 Sets the iris value as an integer 0 to 11 Only valid when auto iris is off auto_iris on off Sets the auto iris state on or off Disables manual iris and gain when on gain 0 11 Sets gain value as an integer 0 to 11 Only valid when auto iris is off detail 0 15 Sets the detail value as an integer 0 to 15 chroma 0 14 Sets the chroma value as an integer 0 to 14 gamma 64 64...

Page 62: ...ual mode speed 1 8 Optional integer 1 to 8 specifies the focus speed stop Stops the camera s focus movement mode get auto manual Returns the current focus mode or specifies automatic or manual focus Examples camera focus near OK Brings the focus near at the default speed camera focus far 7 OK Moves the focus farther from the camera at a speed of 7 camera focus mode get auto_focus on OK Returns the...

Page 63: ...ynopsis camera resolution get set resolution Options get Returns the resolution and frame rate currently in use set Sets the resolution and frame rate resolutions 1080p 60 1080p 59 94 1080p 50 1080p 30 1080p 25 1080i 60 1080i 59 94 1080i 50 720p 60 720p 59 94 720p 50 Examples camera resolution get 720p 59 94 Returns the camera s current resolution and frame rate camera resolution set 1080p 30 OK S...

Page 64: ...ether it is sending video camera led get led on OK Returns the current state of the status light camera icr Gets or sets the state of the camera s IR cut filter Synopsis camera icr get on off Options get Returns the IR cut filter mode on Sets the IR cut filter on off Sets the IR cut filter off Examples camera icr get IR Cut filter off In Returns the current IR cut filter state off in this case cam...

Page 65: ... change camera standby status Synopsis camera standby get off on toggle Options get Returns the camera s current standby state off Brings the camera out of standby low power mode on Stops video and puts the camera in standby mode toggle Changes the camera s standby state if it was not in standby mode it enters standby if it was in standby mode it becomes active Examples camera standby off OK Bring...

Page 66: ...ustom_Frame_Rate Frame rate Custom mode IP Custom_Resolution Resolution Custom mode IP Enabled True if IP streaming is enabled False if it is not IP MTU Maximum packet size IP Port Port number used for IP streaming Default for RTSP streaming is 554 default for RTMP streaming is 1935 IP Preset_Quality Video quality Easy mode IP Preset_Resolution Resolution Easy mode IP Protocol IP streaming protoco...

Page 67: ...ox in the web interface Example streaming ip enable on OK Enables IP streaming streaming ip enable get enabled true OK Returns the current state of IP streaming Maintenance and Troubleshooting Commands The following commands are available for maintenance and troubleshooting n network ping n system reboot n system factory reset n version version Returns the current firmware version Synopsis version...

Page 68: ...s 192 168 1 66 ping statistics 5 packets transmitted 5 packets received 0 packet loss round trip min avg max 0 410 0 964 3 112 ms Sends five ECHO_REQUEST packets of 56 bytes each to the host at 192 168 1 66 network ping count 10 size 100 192 168 1 1 Sends 10 ECHO_REQUEST packets of 100 bytes each to the host at 192 168 1 1 The command returns data in the same form as above system reboot Reboots th...

Page 69: ...t system factory reset on or off command if one has been received then reads the rear panel DIP switches and returns the status on if they are all in the down position system factory reset on factory reset software on factory reset hardware off OK Enables factory reset upon reboot Note This command does not initiate a factory reset The factory reset takes place on the next reboot Telnet Informatio...

Page 70: ... 5 unique entries Additional information You can navigate the command history using the up and down arrow keys This command supports the expansion functionality from which previous commands can be recalled from within a single session History expansion is performed immediately after a complete line is read Examples of history expansion Substitute the last command line 4 Substitute the 4th command ...

Page 71: ...he commands See Additional Settings Color and Light Management Commands Command Set Command Command Packet Comments CAM_WB Auto 8x 01 04 35 00 FF Normal auto Manual 8x 01 04 35 05 FF Manual control mode Corresponds to camera ccu set auto_white_balance in Telnet API CAM_RGain Reset 8x 01 04 03 00 FF Manual control of red gain pq red gain 00h FFh Up 8x 01 04 03 02 FF Down 8x 01 04 03 03 FF Direct 8x...

Page 72: ...nsation in Telnet API CAM_WD On 8x 01 04 3D 02 FF Wide Dynamic Range On Off 8x 01 04 3D 03 FF Wide Dynamic Range Off Corresponds to camera ccu set wide_dynamic_range in Telnet API May be unavailable on some cameras CAM_Aperture Reset 8x 01 04 02 00 FF Aperture setting pq aperture position 0h 0fh Up 8x 01 04 02 01 FF Down 8x 01 04 02 02 FF Direct 8x 01 04 42 00 00 0p 0q FF Corresponds to camera ccu...

Page 73: ...1 1 2000 1 1750 0x10 1 1500 1 1250 0x0F 1 1000 1 1000 0x0E 1 725 1 600 0x0D 1 500 1 425 0x0C 1 350 1 300 0x0B 1 250 1 215 0x0A 1 180 1 150 0x09 1 125 1 120 0x08 1 100 1 100 0x07 1 90 1 75 0x06 1 60 1 50 0x05 1 30 1 25 0x04 1 15 1 12 0x03 1 8 1 6 0x02 1 4 1 3 0x01 1 2 1 2 0x00 1 1 1 1 68 Complete Manual for the RoboFLIP 30 HDBT In Ceiling HD PTZ Camera ...

Page 74: ...ps Gain in dB Value Steps Gain in dB 0x0F 28 77 8 0x0F 28 77 8 0x0E 26 44 4 0x0E 26 44 4 0x0D 24 41 0 0x0D 24 41 0 0x0C 22 37 5 0x0C 22 37 5 0x0B 20 34 1 0x0B 20 34 1 0x0A 18 30 7 0x0A 18 30 7 0x09 16 27 3 0x09 16 27 3 0x08 14 23 9 0x08 14 23 9 0x07 12 20 5 0x07 12 20 5 0x06 10 17 1 0x06 10 17 1 0x05 8 13 7 0x05 8 13 7 0x04 6 10 2 0x04 6 10 2 0x03 4 6 8 0x02 2 3 4 0x01 0 0 69 Complete Manual for t...

Page 75: ... y0 50 02 FF On y0 50 03 FF Off CAM_BackLightModeInq 8x 09 04 33 FF y0 50 02 FF On y0 50 03 FF Off CAM_ApertureInq 8x 09 04 42 FF y0 50 00 00 0p 0q FF pq Aperture gain CAM_ChromaInq 8x 09 7E 55 FF y0 50 05 00 00 00 0p FF p 0 Eh CAM_GammaOffsetInq 8x 09 04 1E FF y0 50 00 00 00 0s 0t 0u FF s Polarity offset 0 is plus 1 is minus tu Offset s 0 00h to 40h Offset s 1 00h to 10h Camera Movement Zoom and ...

Page 76: ...01 03 FF Right 8x 01 06 01 vv ww 02 03 FF UpLeft 8x 01 06 01 vv ww 01 01 FF UpRight 8x 01 06 01 vv ww 02 01 FF DownLeft 8x 01 06 01 vv ww 01 02 FF DownRight 8x 01 06 01 vv ww 02 02 FF Stop 8x 01 06 01 vv ww 03 03 FF Home 8x 01 06 04 FF Returns the camera to its default position Pan Tilt ZoomDrive Up 8x 01 06 0A vv ww rr 03 01 03 FF vv Pan speed 01h 18h ww Tilt speed 01h 14h rr Zoom speed 00h 07h D...

Page 77: ...eset number 00h 0Fh rs speed 0x1 0x18 1 24 CAM_MemSaveInq 8x 09 04 23 0X FF y0 50 0p 0q 0r 0s FF X 00h to 0Fh preset number pqrs 0000h to FFFFh Data CAM_PTZ_PresetSpeedInq 8x 09 7E 01 0B FF y0 50 p q r FF p pan speed 01h 18h q tilt speed 01h 14h r zoom speed 0h 07h Other Commands Command Set Command Command Packet Comments CommandCancel 8x 2p FF p socket 1 or 2 CAM_Power On 8x 01 04 00 02 FF Power...

Page 78: ...0 00 00 00 0p 0p 0p 0q 0q 0q 0r 0r 0r 0s 0s 0s FF IP address ppp qqq rrr sss CAM_TallyInq 8x 09 7E 01 0A FF y0 50 02 FF On y0 50 03 FF Off CAM_NRInq 8x 09 04 53 FF y0 50 0p FF Noise reduction p 00h to 05h CAM_MuteModeInq 8x 09 04 75 FF y0 50 02 FF On y0 50 03 FF Off Corresponds to video mute get in Telnet API Vaddio_ModelInq 8x 09 08 0e FF y0 50 06 03 00 00 00 FF 73 Complete Manual for the RoboFLI...

Page 79: ...ommended Aperture detail 16 Steps Min working distance 9 in 0 23 m wide 31 in 0 8 m tele Gain Auto Manual 28 steps Focusing system Auto Focus Manual Focus Mode One Push Trigger Mode White balance Auto ATW Indoor Outdoor One push Manual Backlight compensation On off Sync system Internal Noise reduction 6 steps S N ratio Over 50 dB Control and management Vaddio IR Remote Commander web interface Teln...

Page 80: ...an result in a cable that passes a continuity check but does not work reliably or does not pass enough power to the connected device The author would like to confess having made a certain number of almost good cables It happens Power Responsiveness Issues What is it doing Possible causes Check and correct Nothing The status light is off there is no video and the camera does not respond to the remo...

Page 81: ...is not using the IP address you browsed to Press the Data Screen button on the remote to see camera information The camera is not connected to the network Connect the network cable The camera responds to the web interface but does not respond to commands via RS 232 connection to the OneLINK device The RS 232 cable to the OneLINK device is not connected or is bad Connect a known good cable The came...

Page 82: ... passwords room labels and more For this reason you may want to back up export the camera s configuration after you set up the customizations you want See Saving Exporting or Restoring Importing a Configuration Restoring Factory Default Settings Via Hardware If the camera s administrative controls are not accessible use the multifunction status light button to restore factory defaults Press and ho...

Page 83: ...low 0 C 32 F n High humidity condensing or wet environments n Inclement weather n Severe vibration n Going over Niagara Falls in a barrel n Dry environments with an excess of static discharge Do not attempt to take this product apart There are no user serviceable components inside And a friendly reminder from our Training department As much as you might love our gear do not attempt to romance your...

Page 84: ...s set too low the image may appear unrealistically smooth like an episode of Moonlighting DHCP Dynamic Host Configuration Protocol A network management protocol that assigns an IP address to a device automatically when it is connected to the network DIP switches An array of switches designed for installation on a circuit board DIP Dual Inline Package refers to the physical form Our engineers are n...

Page 85: ...tings to which the camera returns after a reboot or on exiting standby mode Depending on the camera s capabilities home may include zoom color and lighting settings and for PTZ cameras pan tilt position HTTP HyperText Transfer Protocol The magic that makes websites work HTTPS HyperText Transfer Protocol Secure The magic that uses encryption to make websites work securely See SSL certificate for mo...

Page 86: ... are used for out of band control typically using a third party device such as a touch panel RTFM What you are doing right now Our Technical Support team loves you for it RTMP Real Time Messaging Protocol Used for livestreaming video and audio if available to a service such as YouTube Live RTSP Real Time Streaming Protocol Used for streaming video and audio over your network SSL certificate A file...

Page 87: ...ncing Unified Communications Conferencing refers to soft client conferencing using a computer with USB connected peripherals Vaddio cameras typically offer a choice of UCC or professional A V color scheme for the indicator light waypoint A camera shot in a preset chain May be an existing preset or a shot that you set up to create the waypoint 82 Complete Manual for the RoboFLIP 30 HDBT In Ceiling ...

Page 88: ...digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le présent appareil numérique n emet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A préscrites dans le Règlement sur le brouillage radioélectrique éd...

Page 89: ...r Frequency Magnetic Field Requirements EN 61000 4 11 Voltage Dips Interrupts and Fluctuations Requirements Safety UL 60950 1 2nd Edition 2019 05 09 CAN CSA C22 2 No 60950 1 07 2nd Edition 2014 10 IEC 60950 1 2005 Second Edition Am1 2009 Am2 2013 EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 Information Technology Equipment Safety Part 1 General Requirements UL 62368 1 2nd Edition 2014 12 01 C...

Page 90: ...explore 16166230844 Public Domain https commons wikimedia org w index php curid 38931301 Chris Cassidy Luca Parmitano and Karen Nyberg ISS 2013 Photo Credit NASA Nicolas Altobelli Rosetta Scientist at ESA s European Space Astronomy Centre Villanueva de la Cañada Madrid Spain By European Space Agency Nicolas Altobelli talks to the media CC BY SA 3 0 igo https commons wikimedia org w index php curid...

Page 91: ... 47 54 custom 30 34 54 recalling 54 CCU settings 33 34 53 55 56 chain preset 30 31 54 cheat sheet 16 33 34 45 color adjustment 34 lighting and image quality 33 Vaddio IR Remote Commander 45 web interface 16 check pre installation functional 5 chroma setting 32 34 55 56 cleaning 78 color codes for status light 75 color settings 32 34 55 56 Color Space setting 38 colors of the status light 5 command...

Page 92: ...s and frame rates 24 25 settings 24 26 61 62 IR cut filter 59 IR remote 45 IR sensor 3 iris settings 32 33 55 56 L labels room 22 LED 59 75 enabling disabling 59 meaning of colors 75 LED Color Scheme setting 38 LED On Off setting 38 light status indicator 59 75 enabling disabling 59 meaning of colors 75 lighting settings 32 47 54 56 location of connector 3 log files 44 low light adjustment 59 low ...

Page 93: ... 73 setting values 68 69 RTMP streaming 23 RTSP streaming 23 26 S safety requirements 4 5 saving a configuration 40 scenes CCU 30 32 47 naming 30 storing 34 Scott 32 Security page web 18 19 self signed certificate 14 sequence preset See presets chains session time out 18 settings default restoring 64 77 site requirements 6 solving problems 75 76 specifications 74 speed 35 36 49 51 57 focus 57 pan ...

Page 94: ... login 18 changing 18 V Vaddio Deployment Tool 9 11 13 accessing discovered devices 13 check for the latest version 11 initial device set up 12 Vaddio Device Controller 9 10 Vaddio IR Remote Commander 45 variable bit rate IP streaming setting 25 version firmware 62 video mute 46 60 VISCA commands 66 68 70 72 73 VISCA Over IP 19 enabling 19 voilà a small cat 76 W warranty 4 waypoint 30 31 web brows...

Page 95: ...ions drawings manuals technical support information and more 2020 Legrand AV Inc Vaddio is a registered trademark of Legrand AV Inc All other brand names or marks are used for identification purposes and are trademarks of their respective owners All patents are protected under existing designations Other patents pending Commercial AV Brands Chief Da Lite Middle Atlantic Projecta Vaddio ...

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