45 |
P a g e
6.0
GENERAL INFORMATION
6.1
Warranty Information
Covered
Laser Products Industries (LPI) guarantees the LT-2D3D/LT-55 XL to be free from defects in material and workmanship
under normal use and services and will meet the following specifications while being operated under normal conditions
as defined in the training material supplied and/or the training provided by the staff of LPI.
Specifications
1.
Accuracy of any measurement of ± 1/16” for measurements up to 50 feet on industry standard surfaces.
a.
Accuracy guarantees apply to the measurements shown on the LT-2D3D/LT-55 XL and the associated
output files only; LPI cannot guarantee the accuracy of any ancillary equipment used in conjunction with
the LT-2D3D/LT-55 XL.
2.
Capability of measuring up to 325 feet under ideal conditions.
3.
Battery life of a minimum of 50 hours for the LT-2D3D/LT-55 XL.
4.
Battery life of the supplied computer in accordance with the manufacturer’s specifications.
5.
Compatibility of the output .dxf, .dwg, .pdf, .csv, and .jpg files.
6.
Software second license compatibility with supported hardware and software.
7.
Tablet operability in conjunction with the LT-2D3D/LT-55 XL.
Not Covered
This warranty does not cover equipment that has been lost, stolen, damaged by natural disaster or resulting from
unauthorized modification nor does it cover any malfunctions or damage deemed abuse or misuse.
Duration
This warranty is valid for one (1) year from the original date or purchase from LPI or one of its distributors.
Warranty Determination
Should the LT-2D3D/LT-55 XL or one of its components’ specifications fall into question, LPI reserves the right to operate
it in the presence of the customer either in person or through remote support to verify. If any component is shown to
not meet the stated specifications, LPI reserves the right to repair or replace any defective component at no cost,
provided the product is under warranty.
Obtaining Warranty Service
To obtain warranty service, you must first contact our Service Department so we can schedule a return on the product
and if needed, send a loaner unit during the repair period. The LT-2D3D/LT-55 XL must be returned in its original
packaging and include your contact information in the event that we need to contact you before we preform repairs.
Include, your name, company name, return address, and phone number. Any returned equipment must be complete
with all accessories and packaging and is subject to a fee based on the condition and completeness of the unit.
LPI will provide a loaner LT-55 XL/LT-2D3D and/or tablet computer, if needed, should your unit need to be sent in for
repair. Laser Products includes free shipping (UPS Ground) on all repairs/exchanges. Return shipping to LPI is
responsibility of the customer.
Transferability
This warranty is transferrable to another company only after written approval by LPI.
