18
LABORIE Urocap IV Light Service Manual UCL-SM01 V7.00
Table 6: Troubleshooting - User Notification Messages
S
YMPTOM
(
S
)
P
OSSIBLE
C
AUSE
(
S
)
C
HECK
/ C
ORRECTIVE
A
CTION
(
S
)
A message appears
on-screen saying
there is a
communication
error?
Is there
interference
between the
Urocap IV and
the Mobile
Device?
Is the Urocap
IV and/or
Mobile Device
out of range?
Was reset
button
pressed un-
intentionally?
1.
Press the reset button on the bottom of
the Urocap IV device.
2.
Plug in the Urocap IV charger (if
necessary) and tap the Urocap IV icon on
the Urocap IV Light (UDS Light) soft-
ware screen. The icon will change to
disconnected mode.
3.
Tap the icon again and wait 60
seconds for re-connection to occur.
Bluetooth error
Is there
interference
between the
Urocap IV and
the Mobile
Device?
Is the Urocap
IV and/or
Mobile Device
out of range?
1.
Ensure that the Urocap IV is within
working range of the Mobile Device.
2.
Tap the Urocap IV icon. The icon will
change to disconnected mode.
3.
Tap the icon again. Wait 60 seconds for
re-connection to occur.