14
LABORIE Urocap IV Light Service Manual UCL-SM01 V7.00
Table 3: Troubleshooting - Bluetooth Connections
S
YMPTOM
(
S
)
P
OSSIBLE
C
AUSE
(
S
)
C
HECK
/ C
ORRECTIVE
A
CTION
(
S
)
Unable to
connect via
Bluetooth?
Connection
broken?
Press the system reset button on the bottom
of the Urocap IV device.
Reduce the distance between the Urocap IV
and the Mobile Device. The maximum
distance between the Urocap IV and the
Mobile Device is up to 10 meters (33 feet).
Ensure there is an unobstructed line of sight
between the Urocap IV and the Mobile
Device.
Ensure the Bluetooth connection is turned
ON in the Mobile Device System settings.
Table 4: Troubleshooting - Printer
S
YMPTOM
(
S
)
P
OSSIBLE
C
AUSE
(
S
)
C
HECK
/ C
ORRECTIVE
A
CTION
(
S
)
Printer power
LED does not
light up?
Printer power
cable
unplugged?
Plug in printer power cable and try again.
Printer will not
power on?
Turn on printer by pressing printer power
button.
Printing does not
work?
Is Mobile Device
Connected to the
WIFI Direct
connection?
Make sure HP wireless direct is turned on in
the printer and, if necessary, security is
enabled.
Up to five computers and mobile devices can
use the same HP wireless direct connection.
HP wireless direct can be used while the
printer is also connected to a computer using
USB cable or to a network using a wireless
connection.
Accidentally
tapped outside of
the printing
window?
Tap the Reprint Last Test icon.