9-4
Troubleshooting > Messages
Messages
When an error occurs, the display may show one of the messages listed below. These will help you identify and correct
the problem.
NOTE
When a transmission error occurs, a sent/receipt result report is produced.
Check the error code shown in the report and refer to the following:
To print the sent/receipt result report, refer to the following:
Send Result Reports (page 7-4)
FAX RX Result Reports (page 7-6)
You may also check error codes using the activity report.
Activity Report (Outgoing FAX Report and Incoming FAX Report) (page 7-7)
Message
Checkpoint
Corrective Action
Reference
Page
Cannot use this function.
>> FAX Transmission
―
This job is canceled because it is
restricted by User Authorization or Job
Accounting. Select the [
OK
] key.
―
Error occurred. Turn the power
switch off and on.
―
System error has occurred. Turn the main
power switch OFF and then ON.
―
FAX memory is full.
―
FAX cannot be performed any more due
to insufficient memory. The job is
canceled. Select the [
OK
] key.
―
Incorrect account ID. Job is
canceled.
—
The account ID was incorrect when
processing the job externally. The job is
canceled. Select the [
OK
] key.
—
Incorrect Login User Name or
Password. Job is canceled.
—
The login user name or password was
incorrect when processing the job
externally. The job is canceled. Select the
[
OK
] key.
—
Insufficient memory. Cannot
start the job.
—
Job cannot be started. Try again later.
—
Job Accounting restriction
exceeded. Job is canceled.
Is the acceptable printing count
restricted by Job Accounting
exceeded?
The printing count exceeded the
acceptable count restricted by Job
Accounting. Cannot print any more. This
job is canceled. Select the [
OK
] key.
―
Load paper in cassette #.
Is the indicated cassette out of
paper?
Load paper.
Select [
Paper
] to select the other paper
source.
―
Load paper in cassette #.
↑↓
(Displayed alternately)
Set selected size
paper and press [OK].
Is the indicated cassette out of
paper?
Load paper.
Select [
Paper
] to select the other paper
source. Select the [
OK
] key to print on the
paper in the currently selected paper
source.
―
Machine failure. Call service.
―
An error has occurred in the machine.
Make a note of the error code displayed
on the message display, and contact your
service representative.
―