SECTION 9—CARE OF THE RAPTOR RP-1
9.2
6. Kustom Signals recommends periodic maintenance and
certification of the Raptor RP-1 radar system. Check
with your local judicial district for requirements.
9.1 EQUIPMENT REPAIR/RETURN
Should the Raptor RP-1 need repair or certification from
Kustom Signals Customer Service, please visit our website
(
www.kustomsignals.com
), click on the “PARTS &
RETURNS” tab and follow the instructions on the Returns
Form to receive a Return Material Authorization (RMA)
number. If you do not have access to our website, please
call our Customer Service Department at (800) 835-0156 or
(620) 431-2700 to obtain your RMA number before
returning your unit. The following information will be
needed:
1. Serial number of unit, department name, return
shipping address, contact name at owning department,
and phone number.
2. Complete description of failure or problem with unit.
Please describe, in detail, what the failure is and when it
is observed. EXAMPLE: In moving mode, targets are
close to patrol vehicle before being displayed. Target
speeds are not multiples of patrol speed.
3. Method of return shipment.
NOTE: Kustom Signals will return the unit via Ground
transportation unless otherwise directed.
