TROUBLESHOOTING
41
SP-41-L MANUAL REV#2 OCT 2017
Hussong Mfg. Co., Inc. • Kozy Heat Fireplaces
Issue
Cause
Solution
Pilot and burner
extinguish while in
operation
No propane in tank
Check propane tank. Refill if necessary.
Incorrect glass assembly
installation
Refer to Section 8.1 Glass Frame Assembly on page 45.
Incorrect vent cap installation
Adjust if necessary.
Vent cap blockage
Remove debris if necessary.
Improper pitch on horizontal
venting
¼ in. (6 mm) rise per foot (30 cm) is required on horizontal venting
Exhaust vent pipe leaking
exhaust gases back into firebox
Check for leaks and repair if necessary.
Excessive draft
A restrictor may need to be installed or modified. 11.2.2 Vent
Restriction (after installation) on page 39
Soot appears on glass
Improper log placement
8.2 Glass Frame Assembly on page 27
Improper venturi setting
Venturi air shutter may need to be opened slightly to allow more air
into the gas mix. 11.2.1 Burner Venturi on page 38
Incorrect vent cap installation
Adjust if necessary.
Vent cap blockage
Remove debris if necessary.
Flame burns blue and lifts
off burner
Improper venturi setting
Venturi air shutter may need to be opened slightly to allow more air
into the gas mix. 11.2.1 Burner Venturi on page 38
Incorrect vent cap installation
Adjust if necessary.
Blockage or leakage of the vent
system
Check the vent pipes for leaks, and the vent cap for debris. Repair
the vent pipes or remove debris from vent cap, if necessary.
No reaction to command
Battery back batteries or
remote control batteries low
Replace batteries.
No communication between
remote control and IFC module
Reprogram remote control to IFC module.
A maximum number of failed
ignitions or flame restorations
has been reached
Reset IFC module.
