KoamTac SMARTSLED KDC400 Series, User Manual, Page: 125 / 231

125
8. Warranty
LIMITED WARRANTY AND DISCLAIMERS
BY OPENING THE PACKAGE OF THIS PRODUCT YOU AGREE TO BECOME BOUND BY THE
LIABILITY AND WARRANTY CONDITIONS AS DESCRIBED BELOW.
UNDER ALL CIRCUMSTANCES, THIS MANUAL SHOULD BE READ ATTENTIVELY, BEFORE
INSTALLING AND OR USING THE PRODUCT.
Serial Number
A serial number appears on the KDC label. This official registration number is strictly related to the
device purchased. Make sure that the serial number appearing on your KDC is not removed.
Removing the serial number will affect the warranty conditions and liability disadvantageously, so
please maintain the label with serial number on the KDC. Units with the serial number label
removed should not be operated.
Warranty/Warranty Period/Liability
KOAMTAC, Inc. (“KOAMTAC”) manufactures its hardware products in accordance with industry-
standard practices. Unless otherwise agreed in a contract, KDC is warranted for a period of one year
after purchase, covering defects in material and workmanship except rechargeable battery. KOAMTAC
will repair or, at its opinion, replace products that prove to be defective in material or workmanship
under proper use during the warranty period. KOAMTAC will not be liable in cases (i) in which the unit
has been repaired or altered unless done or approved by KOAMTAC, (ii) in which the unit has not
been maintained in accordance with any operating or handling instructions supplied by KOAMTAC, (iii)
in which the unit has been subjected to unusual physical or electrical stress, misuse, abuse, power
shortage, negligence or accident or (iv) in which the unit has been used other than in accordance with
the product operating and handling instructions. Preventive maintenance is the responsibility of the
customer and is not covered under this warranty. Under no circumstance will KOAMTAC be liable for
any direct, indirect, consequential or incidental damages arising out of use or inability to use either the
hardware or software, even if KOAMTAC has been informed about the possibility of such damages.
Warranty Coverage and Procedure
During the warranty period, KOAMTAC will repair or replace defective products returned to
KOAMTAC warehouse. International customers should contact the local KOAMTAC office or support
center. If warranty service is required, KOAMTAC will issue a Return Material Authorization Number.
Products must be shipped in the original or comparable package, shipping and insurance charges
prepaid. KOAMTAC will ship the repaired or replacement product freight and insurance prepaid.
Customer accepts full responsibility for its software and data including the appropriate backup
thereof. Repair or replacement of a product during warranty will not extend the original warranty
term.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for
compliance could void the user’s authority to operate the equipment.