KaVo ERGOcom 3, User Instructions

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ERGOcom 3
1 User Notes
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1.5 Transport and storage
1.5 Transport and storage
1.5.1 The German packaging ordinance, 28 August 1998
Note
Applies only to the Federal Republic of Germany.
KaVo transport packaging is disposed of and recycled by local waste management
and recycling companies under Germany's Dual System.
For more information about waste management and recycling, and for up-to-date
lists of local waste management and recycling companies, visit the following sites:
http://www.umweltdatenbank.de
http://www.quality.de
AnyKaVo transport packaging that customers return to KaVo, at the customer's own
expense, shall be forwarded to the appropriate recycling companies at no extra cost
and with no reimbursement.
1.5.2 Damage in transit
Within Germany
If the outer packaging is noticeably damaged upon delivery, the following procedure
must be adhered to:
1. The recipient must record the loss or damage on the notice of receipt. The reci-
pient and transport company employee delivering the product must both sign the
notice of receipt.
2. Leave the product and packaging in the condition they arrived in.
3. Do not use the product.
4. Report the damage to the transport company.
5. Report the damage to KaVo.
6. Under no circumstances should you return the damaged product to KaVo without
prior consultation.
7. Send the signed notice of receipt to KaVo.
If the product is damaged without there being any noticeable damage to the packa-
ging upon delivery, you must proceed as follows:
1. As soon as possible within 7 days of delivery,report the damage to the transport
company.
2. Report the damage to KaVo.
3. Leave the product and packaging in the condition they arrived in.
4. Do not use the damaged product.
Note
If the recipient fails to adhere to any of the procedures mentioned above, the da-
mage shall be considered as having arisen after delivery(pursuant to Germany's
General Terms and Conditions for Carriers (ADSp.), Article 28).
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