KaVo ERGOcom 3, User Instructions

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User instructions ERGOremote
1 User Notes
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1.4 Provisions of guarantee
1.4 Provisions of guarantee
The KaVo end customer guarantee for the product named in the completion certi‐
ficate guarantees that the product functions correctly and that there are no faults in
the material or workmanship for a duration of 12 months following the purchase date,
according to the following conditions:
Following a reasonable complaint relating to defects or short delivery, KaVo gua‐
rantee to provide a replacement or perform repairs, whichever they deem most
suitable. Claims of any other nature, damages in particular, are excluded. In case
of default and gross negligence or intent, the latter only applies if there are no com‐
pelling legal provisions opposing it.
KaVo shall not be liable for defects and their consequences, which occur as a result
of normal wear and tear, or of improper cleaning or maintenance.
Non-observance of the operating, maintenance or connection regulations; calcina‐
tion or corrosion; impurities in the air and water supply; or chemical or electrical
effects, which are non-standard or not permitted according to company regulations.
As a general rule, this guarantee does not apply to lamps, glassware, rubber parts
or the colour durability of synthetic materials.
KaVo shall not be liable for defects or their consequences if they are likely to be a
direct result of actions or modifications by a customer or third party.
Any claims arising from this guarantee can only be lodged if the completion certifi‐
cate (carbon copy) has been sent in to KaVo and the operator/user is able to produce
the original.
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