Kaba ILCO FDU, User Manual, Page: 231 / 276

Chapter 11
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Kaba Ilco Lodging Access Control System
Problem:
9) The Front Desk Unit is not encoding well; it takes more than one pass to encode
the keycard.
Possible causes:
x
The heads of the FDU encoder are dirty.
Solutions:
x Use a cleaning card to clean the heads.
11.2.3 Malfunction Problems
If none of the above operational solutions are effective, the lock may have failed
mechanically. If a lock requires replacement, have an authorized person remove the
security override cylinder (if the lock has the mechanical key override option), and
replace it in the new lock. An override cylinder removed from a lock should be carefully
secured until it is replaced. A replacement lock or a lock from which the battery has been
temporarily disconnected will need to be connected to the FDU in order to set the lock
time and/or the lock addresses. To avoid shipping damage, please ensure that defective
locks are properly packaged for return.
Problem:
1) After responding to keycards (flashing green light), the latch does not retract
from the outside.
Possible causes:
x The mortise is malfunctioning.
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