Juniper QFX5220, Hardware Manual, Page: 184 / 247

Returning the QFX5220 Chassis or Components
IN THIS SECTION
Locating the Serial Number on a QFX5220 Device or Component | 190
Removing the Solid-State Drives for RMA | 195
Returning a Hardware Component to Juniper Networks, Inc. | 198
Guidelines for Packing Hardware Components for Shipment | 199
Packing a QFX5220 Device or Component for Shipping | 199
Locating the Serial Number on a QFX5220 Device or Component
IN THIS SECTION
Listing the Chassis and Component Details Using the CLI | 191
Locating the Chassis Serial Number ID Label on a QFX5220 | 192
Locating the Serial Number ID Labels on FRU Components | 193
If you are returning a switch or component to Juniper Networks for repair or replacement, you must locate
the serial number of the switch or component. You must provide this serial number to the Juniper Networks
Technical Assistance Center (JTAC) when you contact them to obtain a Return Materials Authorization
(RMA).
If the switch is operational and you can access the CLI), you can list serial numbers for the switch and for
some components with a CLI command. If you do not have access to the CLI or if the serial number for
the component does not appear in the command output, you can locate the serial number ID label on the
switch or component.
NOTE: If you want to find the serial number ID label on a component, you need to remove the
component from the switch chassis, for which you must have the required parts and tools available.
190