For parts or assistance, call Jung Pumpen Customer Service at 1-800-642-5930
Troubleshooting • Warranty
7
Symptom
Possible Cause(s)
Corrective Action
pump will run but not deliver water.
probable air lock.
start and stop pump several times using manual switch. If this
does not clear air, turn pump to oFF and run 6 to 12 inches
more water into basin. If air still does not clear, it may be
necessary to raise hold-down pipe and lift pump so that lower
seal fitting is out of the discharge case to release air.
shut-off or gate valve closed.
Be sure shut off valve is open in discharge line.
pump seal fitting leaks.
probable cut or broken o-ring.
replace if necessary.
trash caught in seal flange.
lift pump and clear trash from flange.
pump mis-alighed with disconnect fitting.
lift pump and correct misalignment problem.
pump does not run.
other problem with pump or control box.
refer to pump and control box operating instructions
for assistance.
Troubleshooting
Warranty
Limited Warranty
Jung Pumpen warrants to the original consumer purchaser (“Purchaser” or “You”) of Jung Pumpen Effluent Pumps, Sewage Pumps, and Package
Systems, that they will be free from defects in material and workmanship for the Warranty Period of 12 months from date of manufacture.
Our warranty will not apply to any product that, in our sole judgement, has been subject to negligence, misapplication, improper installation, or
improper maintenance. Without limiting the foregoing, operating a three phase motor with single phase power through a phase converter will void the
warranty. Note also that three phase motors must be protected by three-leg, ambient compensated, extra-quick trip overload relays of the recommended
size or the warranty is void.
Your only remedy, and Jung Pumpen’s only duty, is that Jung Pumpen repair or replace defective products (at Jung Pumpen’s choice). You must pay all
labor and shipping charges associated with this warranty and must request warranty service through the installing dealer or selling distributor as soon
as a problem is discovered. No request for service will be accepted if received after the Warranty Period has expired. This warranty is not transferable.
EXCEPTIONS: Special Application Pumps, Filtered Effluent Pumps, Grinder Pumps, 2-1/2” Sewage Pumps, and Lift Systems are warranted for a period
of 12 months from date of purchase or 18 months from date of manufacture, whichever comes first.
Jung Pumpen SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER.
THE FOREGOING LIMITED WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT
NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING WARRANTIES
SHALL NOT EXTEND BEYOND THE DURATION EXPRESSLY PROVIDED HEREIN.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on the duration of an implied warranty, so the
above limitations or exclusions may not apply to You. This warranty gives You specific legal rights and You may also have other rights which vary from
state to state.
This limited warranty supersedes and replaces all previous warranty publications.
Jung Pumpen
293 Wright Street, Delavan, WI 53115
Phone: 800-642-5930 • jungpumpen-us.com
Summary of Contents for P1D-3660
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