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139760_A GF 500 DV Oct. 2017
This warranty policy applies to gas products identified by Jøtul,
Scan, and Atra trade names, as set forth below.
A. LIMITED FIVE YEAR WARRANTY - Cast Iron, Steel Doors,
Surround Components, Firebox:
Jøtul North America Inc. (JØTUL) warrants, to the original retail
purchaser, that those components of the Jøtul, Scan, or Atra
Gas Stove or Fireplace specified above will be free of defects in
material and workmanship for a period of five (5) years from
the date of purchase. This warranty is subject to the terms,
exclusions and limitations set forth in the following text.
B. LIMITED TWO YEAR WARRANTY - Burner, Ceramic Burner,
BurnerTreatments, Firebox Panels:
JØTUL warrants, to the original retail purchaser, that those
components of the Jøtul, Scan, or Atra Gas Stove or Fireplace
specified above will be free of defects in material and
workmanship for a period of two (2) years from the date of
purchase.
Ceramic burners
are warranted against functional
defects for a period of two (2) years from the date of purchase.
This warranty is subject to the terms, exclusions, and limitations
set forth in the following text.
C. LIMITED TWO YEAR WARRANTY - Enamel Finish:
JØTUL warrants, to the original retail purchaser, the enamel
finish on cast iron components of the Jøtul Stove or Fireplace
Insert specified above against peeling or fading for a period of
two (2) years from the date of purchase. This warranty is subject
to the terms, exclusions and limitations set forth below.
D. LIMITED ONE YEAR WARRANTY - Gas & Electrical Components
(controls, plumbing, valve, blower)
:
JØTUL warrants, to the original retail purchaser, that those
components of the Jøtul, Scan, or Atra Gas Stove or Fireplace
specified above will be free of defects in material and
workmanship for a period of one (1) year from the date of
purchase. This warranty is subject to the terms, exclusions, and
limitations set forth in the following text.
JØTUL will repair or replace (including parts & labor), at its option, any
of the above components determined by JØTUL to be covered by this
warranty. You must, at your own expense, arrange to deliver or ship the
component to an authorized Jøtul, Scan, or Atra dealer and arrange for
pickup or delivery of the component after repairs have been made. If,
upon inspection, JØTUL determines that the component is covered by
this warranty, the repair or replacement will be made as set forth above.
This warranty is not transferable and is extended only to, and is solely for
the benefit of, the original retail purchaser of the Jøtul, Scan, or Atra Gas
Stove or Fireplace. This paragraph sets forth the sole remedy available
under this warranty in the event of any defect in the Jøtul, Scan, or Atra
Gas Stove or Fireplace.
The warranty period for any replaced component will be the remaining
unexpired portion of the warranty period for the original component.
Please retain your dated sales receipt in your records as proof of purchase.
EXCLUSIONS AND LIMITATIONS
NOTICE: This warranty is void if installation or service is performed
by someone other than an authorized installer, service agency or gas
supplier, or if installation is not in conformance with the installation and
operating instructions contained in this owner’s manual or local and/
or national fire and building regulations. A listing of local authorized
installers, service agencies and gas suppliers can be obtained from the
National Fireplace Institute at http://www.nficertified.org/.
This warranty does not cover the following:
1) Repair or replacement of parts that are subject to normal wear
and tear during the warranty period or to parts that may require
replacement in connection with normal maintenance. These parts include
gaskets and glass (except to the extent such parts suffer damage from
thermal stress).
2) Damage due to incorrect installations not in conformance with the
installation instructions contained in this owner’s manual or local and/or
national fire and building regulations.
3) Damage due to service performed by an installer, service agency or gas
supplier, unless otherwise agreed to in writing by JØTUL.
4) Labor or other costs associated with the repair of gas controls,
plumbing, burners, log set, or sheet metal firebox beyond the warranty
period.
5) Damage caused by unauthorized modification, use or repair.
6) Damage to enameled surfaces caused by improper operation or
misuse, including use that is not in conformance with the operating
instructions contained in this owner’s manual. Such damage can typically
be identified by bubbling, cracking, or discoloration of the enamel finish.
7) Costs incurred by travel time and/or loss of service.
8) Damage incurred while the Jøtul, Scan, or Atra Gas Stove or Fireplace is
in transit.
IN NO EVENT SHALL JØTUL, ITS PARENT COMPANY, SHAREHOLDERS,
AFFILIATES, OFFICERS, EMPLOYEES, AGENTS OR REPRESENTATIVES BE
LIABLE OR RESPONSIBLE TO YOU FOR ANY SPECIAL, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING,
BUT NOT LIMITED TO, LOST PROFITS, LOST SALES, INJURY TO PERSON OR
PROPERTY, OR DAMAGES TO A STRUCTURE OR ITS CONTENTS, ARISING
UNDER ANY THEORY OF LAW WHATSOEVER. ALL IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, ARE LIMITED IN
DURATION TO THE LENGTH OF THIS WRITTEN WARRANTY. EXCEPT AS
EXPRESSLY SET FORTH HEREIN, JØTUL MAKES NO ORAL, WRITTEN OR
OTHER WARRANTY WITH RESPECT TO JØTUL, SCAN OR ATRA GAS STOVES
OR FIREPLACES.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, or limitations on the length of implied
warranties. Therefore, the above exclusions or limitations may not apply
to you. This warranty gives you specific legal rights, and you may have
other rights, which vary from state to state.
JØTUL reserves the right to discontinue, modify or change the materials used
to produce the Jøtul, Scan, or Atra Gas Stove or Fireplace. JØTUL shall have
the right to replace any defective component with substitute components
determined by JØTUL to be of substantially equal quality and price.
The dollar value of JØTUL’s liability for breach of this warranty shall be
limited exclusively to the cost of furnishing a replacement component.
JØTUL shall not in any event be liable for the cost of labor expended
by others in connection with any defective component. Any costs or
expenses beyond those expressly assumed by JØTUL under the terms of
this warranty shall be the sole responsibility of the owner(s) of the Jøtul,
Scan, or Atra Gas Stove or Fireplace.
No dealer, distributor, or other person is authorized to modify, augment,
or extend this limited warranty on behalf of JØTUL. NO MODIFICATION
OR CHANGE TO THIS WARRANTY WILL BE EFFECTIVE UNLESS IT IS MADE IN
A WRITTEN DOCUMENT MANUALLY SIGNED BY AN AUTHORIZED OFFICER
OF JØTUL.
An authorized installer may have been provided with certain information
related particularly to the Jøtul, Scan, or Atra Gas Stove or Fireplace;
however, no authorized installer or other person who may service the
appliance is an agent of JØTUL. No inference should be made that JØTUL
has tested, certified, or otherwise pronounced any person as qualified
to install or service the appliance. JØTUL shall not be liable or otherwise
responsible for any error or omission by a person installing or servicing a
Jøtul, Scan, or Atra Gas Stove or Fireplace.
If you believe your Jøtul, Scan, or Atra Gas Stove or Fireplace is defective,
you should contact your nearest authorized Jøtul, Scan, or Atra dealer,
who will process a warranty claim. IN ORDER TO QUALIFY FOR WARRANTY
COVERAGE, JØTUL MUST RECEIVE NOTICE OF A POSSIBLE DEFECT WITHIN
SIXTY (60) DAYS OF THE DATE THE DEFECT IS FIRST DISCOVERED, OR
REASONABLY COULD HAVE BEEN DISCOVERED.
This warranty is given by Jøtul North America, Inc.,
55 Hutcherson Drive, Gorham, Maine 04038 USA
Jøtul Gas Product
Warranty
