JAI RMC-675, User Manual

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RMC-675/RMC-673
40 Troublehsooting
6 Troubleshooting
6.1 Problems and Solutions
Following are troubleshooting tips for common problems. Generally, problems can easily be solved by following
these instructions. If the following remedies fail to offer a solution to your problems, please contact a JAI, Inc.
representative.
6.1.1 Symptom: No Video
Remedies: Check that the following are properly connected and operational. • Power supplies
•
Power supplies
•
Power cables
•
Main power source
•
Shutter control
•
Async mode
•
Lens
6.1.2 Symptom: Dark Video
Remedies: Check that the following are properly connected and operational.
•
Shutter selection
•
Iris opening on the lens
6.1.3 Symptom: Non-synchronized Video
Remedies: Check that the following are properly connected and operational.
•
Proper mode output
•
Frame grabber software camera selection
6.2 RMC-675/RMC-673 Camera Control Software Troubleshooting
6.2.1 Problem: Camera is not recognized
After adjusting some software settings, and closing the program, the RMC-675/RMC-673 software will not
recognize the camera when attempting to open it at a later time.
6.2.2 Solution:
•
Close and reopen the program.
•
Uninstall and reinstall the RMC-675/RMC-673 software.
6.2.3 Problem: Camera communication not found
When the camera is first turned on, the port communication is not found.