23. GUARANTEE
1. The guarantee is valid only if the equipment is properly and correctly used, by its
first owner and if installed in accordance with the norms and instructions as stipula-
ted in the instruction leaflet and the current practices.
2. The guarantee only applies to the equipment and the spare parts. Jaga has the choice between
repair and replacement of the equipment or the spare parts. If there has been a change in the model,
Jaga is authorised to replace the guaranteed equipment with an equivalent equipment or equivalent
spare parts. In those cases where the guarantee claim is accepted, during the first six months after
the start of the guarantee, Jaga gives an extra guarantee on agreed replacement and transport costs.
3. The period of guarantee is mentioned in this certificate. A repair or replacement does not change
anything to the original period of guarantee.
4. No guarantee is granted on equipment or spare parts lacking information concerning type or se-
ries, or on equipment where this information has been removed or altered, or on equipment that has
been repaired or modified by persons not authorized by Jaga.
5. The customer is responsible for the damage in the cases where the damage is due to errors of
placement, fittings, electrical connections, faulty or damaged electrical installations or appliances,
erroneous voltage or hydraulic pressure and all other errors not related to the product delivered by
Jaga. The guarantee is also revoked when nonsuited parts are applied. The guarantee for our heat
exchangers is not valid if they are emptied at set times or during a certain period, or if they are heated
by means of industrial water, steam or water saturated by great quantities of oxygen. The quality
of the system water has to be in accordance with the VDI 2035-2 directives. The guarantee is also
revoked when the heat exchangers are placed in aggressive atmospherical surroundings (ammonia,
caustic substances). Lacquered radiators should not be used in the following areas: above a bath with
a built-in shower unit, in a shower cubical or next to it, in a swimming pool (chlorine) or in a sauna.
6. Jaga does not give a guarantee on faulty equipment due to incorrect handling and/or use of the
equipment, the dropping of the equipment or the transport without the necessary precautions, or for
all equipment that is built in, in a way that it cannot be reached normally.
7. In all cases where the guarantee is granted but where the intervention occurs later than 6 months
after the start of the guarantee, and in all other cases, labour and trans- portation costs are calculated
according to scales set by Jaga. Customers can get information on those scales either from our sales
administration personnel, or from the maintenance engineer.
8. All interventions not covered by the guarantee have to be paid in cash to the maintenance engi-
neer.
9. The guarantee starts on the date of the invoice. If the invoice is not available, the serial number or
the date of production prevails.
10. Only the courts of judicial district Hasselt (Belgium) are authorised to deal with disputes arising
from this guarantee. It will apply Belgian law even when sales involved are subjects of EU member
states as well as non-EU member countries.
GU
ARANTEE
D
EC
O RADIAT
OR
2
YEARS
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