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OWNER’S OPERATION AND INSTALLATION MANUAL

INFRARED VENT-FREE NATURAL GAS HEATER

CGR2N

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WARNING: If the information in this manual is
not followed exactly, a fire or explosion may
result causing property damage, personal
injury, or loss of life.

— Do not store or use gasoline or other

flammable vapors and liquids in the vicinity of
this or any other appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.
• Do not touch any electrical switch; do not use

any phone in your building.

• Immediately call your gas supplier from a

neighbor’s phone. Follow the gas supplier’s
instructions.

• If you cannot reach your gas supplier, call the

fire department.

— Installation and service must be performed by

a qualified installer, service agency, or the gas
supplier.

WARNING: This is an unvented
gas-fired heater. It uses air (oxy-
gen) from the room in which it is
installed. Provisions for adequate
combustion and ventilation air
must be provided. Refer to 

Air

For Combustion and Ventilation
section on page 4 of this manual.

WARNING: Improper installa-
tion, adjustment, alteration,
service, or maintenance can
cause injury or property dam-
age. Refer to this manual for
correct installation and opera-
tional procedures. For assis-
tance or additional informa-
tion consult a qualified in-
staller, service agency, or the
gas supplier.

* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

This appliance may be installed in an aftermarket*, permanently located, manufac-
tured (mobile) home, where not prohibited by local codes.

This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.

Summary of Contents for Comfort Glow CGR2N

Page 1: ...fied installer service agency or the gas supplier WARNING This is an unvented gas fired heater It uses air oxy gen from the room in which it is installed Provisionsforadequate combustion and ventilation air must be provided Refer to Air For Combustion and Ventilation sectiononpage4ofthismanual WARNING Improper installa tion adjustment alteration service or maintenance can cause injury or property ...

Page 2: ...r vicing Only a qualified service person should service and repair heater 12 Operating heater above elevations of 4 500 feet could cause pilot outage WARNING Any change to this heater or its controls can be dangerous Carbon Monoxide Poisoning Early signs ofcarbonmonoxidepoisoningresemblethe flu with headaches dizziness or nausea If you have these signs the heater may not be working properly Get fr...

Page 3: ...ction Association Inc Batterymarch Park Quincy MA 02269 UNPACKING 1 Remove heater from carton 2 Remove all protective packaging ap plied to heater for shipment 3 Check heater for any shipping damage If heater is damaged promptly inform dealer where you bought heater PRODUCT FEATURES SAFETY PILOT This heater has a pilot with an Oxygen Depletion Sensing ODS safety shutoff system The ODS pilot is a r...

Page 4: ...d ventilation However in buildings of unusually tight construction you must provide additional fresh air Unusually tight construction is de fined as construction where a walls and ceilings exposed to the outside atmosphere have a con tinuous water vapor retarder with a rating of one perm 6x10 11 kg per pa sec m2 or less with open ings gasketed or sealed and b weather stripping has been added on op...

Page 5: ...ent draws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the actual amount of Btu Hr used _________________ Btu Hr maximum the space can support _________________ Btu Hr actual amount of Btu Hr used Example 46 100 Btu Hr maximum the space can support 50 000 Btu Hr actual amount of Btu Hr used The space in the above example is a co...

Page 6: ...o adjoining room see op tion 3 Figure 2 Follow the National Fuel Gas Code NFPA 54 ANS Z223 1 Section 5 3 Air for Combustion and Ventilation for required size of ventilation grills or ducts Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills or ducts You must provide two per manent openings one within 12 of the ceiling and one within 12 of the floor Connect these items...

Page 7: ...earances from floor ceiling and joining wall LOCATING HEATER This heater is designed to be mounted on a wall WARNING A qualified ser vice person must install heater Follow all local codes CHECK GAS TYPE Use only natural gas If your gas supply is not natural donotinstallheater Calldealerwhere you bought heater for proper type heater INSTALLATION ITEMS Beforeinstallingheater makesureyouhave the item...

Page 8: ...nry drill at least 1 deep 2 Fold wall anchor as shown in Figure 8 3 Insert wall anchor wings first into hole Tap anchor flush to wall 4 For thin walls 1 2 or less insert red key into wall anchor Push red key to pop open anchor wings see Figure 9 IMPORTANT Do not hammer key For thick walls over 1 2 thick or solid walls do not pop open wings 5 Place mounting bracket onto wall Line up last hole on ea...

Page 9: ...e troleum LP gas Installationmustincludeequipmentshutoff valve ground joint union and plugged 1 8 NPT tap Locate NPT tap within reach for test gauge hook up NPT tap must be up stream from heater see Figure 12 IMPORTANT Installanequipmentshutoff valve in an accessible location The equip ment shutoff valve is for turning on or shutting off the gas to the appliance Apply pipe joint sealant lightly to...

Page 10: ...ated on or near gas meter 3 Make sure control knob of heater is in the OFF position 4 Check all joints from equipment shutoff valve to control valve see Figure 14 Applymixtureofliquidsoapandwaterto gas joints Bubbles forming show a leak 5 Correct all leaks at once 6 Light heater see Operating Heater pages 10 and 11 Check the rest of the internal joints for leaks 7 Turn off heater see To Turn Off G...

Page 11: ...fied service person or supplier for repairs 6 Release downward pressure on con trol knob and turn clockwise to OFF position 7 Press in control knob and turn back to PILOT IGN This will cause the piezo ignitor to spark and light the pilot gas If needed repeat steps 5 through 7 until pilot lights Note If pilot does not stay lit refer to Troubleshooting pages 13 through 15 Also contact a qualified se...

Page 12: ... Use a vacuum cleaner pressurized air or small soft bristled brush to clean CLEANING BURNER PILOT AIR INLET HOLE We recommend that you clean the unit every 2 500hoursofoperationoreverythreemonths Wealsorecommendthatyoukeeptheburner tubeandpilotassemblycleanandfreeofdust and dirt To clean these parts we recommend using compressed air no greater than 30 PSI Yourlocalcomputerstore hardwarestore or ho...

Page 13: ... 5 Pilot flame not touching thermocouple which allows thermocouple to cool causing pilot flame to go out This prob lem could be caused by one or both of the following A Low gas pressure B Dirty or partially clogged ODS pilot 6 Thermocouple damaged 7 Control valve damaged REMEDY 1 Replace ignitor 2 Replace ignitor 3 Reconnect ignitor cable 4 Free ignitor cable if pinched by any metal or tubing Keep...

Page 14: ...lar products TROUBLESHOOTING Continued OBSERVED PROBLEM Burner s does not light after ODS pilot is lit Delayed ignition of burner s Burner backfiring during combustion Burner plaque s does not glow Slight smoke or odor during initial operation Heater produces a clicking ticking noise just after burner is lit or shut off Whitepowderresidueformingwithinburner box or on adjacent walls or furniture PO...

Page 15: ...er burning vapors from paint hair spray glues etc see IMPORTANT statement above 2 Gas leak SeeWarning statement at top of page 1 Not enough fresh air is available 2 Low line pressure 3 ODS pilot is partially clogged 1 Gas leak SeeWarning statement at top of page 2 Control valve defective 1 Foreign matter between control valve and burner 2 Gas leak SeeWarning statement at top of page 1 Not enough c...

Page 16: ...International When Gas Pressure Is Too Low pilot will not stay lit burner s will have delayed ignition heater will not produce specified heat When Gas Quality Is Bad pilot will not stay lit burner s will produce flames and soot heater will backfire when lit You may feel your gas pressure is too low or gas quality is bad If so contact your local natural gas supplier TECHNICAL SERVICE You may have f...

Page 17: ...x 616 791 8270 www nbmc com Washer Equipment Co 1715 Main Street Kansas City MO 64108 2195 KS MO AR 816 842 3911 www washerparts com East Coast Energy Products 707 Broadway W Long Branch NJ 07764 1542 732 870 8809 1 800 755 8809 www njplaza com ecep Tarantin Tank Co P O Box 6129 Freehold NJ 07728 6129 908 780 9340 1 800 922 0724 www tarantin com Heater and Fireplace Store 58 Halbe Lane Cape May Co...

Page 18: ...18 107292 NATURAL GAS HEATER ILLUSTRATED PARTS BREAKDOWN CGR2N ODS PILOT 7 7 24 23 20 1 21 22 26 4 6 7 10 7 15 5 14 13 10 9 8 11 19 18 18 17 16 12 2 25 3 5 2 5 1 ...

Page 19: ... L98034 01 Control Valve 1 9 L98035 01 Brass Cap 1 10 L98411 01 Ignitor Line 1 11 L98054 01 Control Valve Fixed Nut 1 12 L98115 04 Main Inlet Tube Assembly 1 13 L98124 05 Valve to Regulator Gas Line Assembly 1 14 L98914 01 Pilot Regulator Assembly 1 15 L98125 05 Regulator to ODS Gas Line Assembly 1 16 L98117 03 Burner Gas Line Assembly A 1 17 L98120 03 Burner Gas Line Assembly B 1 18 L99023 03 Inj...

Page 20: ...to repairing a defective heater will be the responsibility of the owner TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURA TION OF ANY AND ALL IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FORAPARTICULARPURPOSETOTWO 2 YEARSFROMTHEDATEOFFIRST...

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