Operation Manual – ITW GSE 6400 Tier 3
RRR
Possible issues that may be encountered during this procedure:
Error 201 ”CRITICAL”: Memory Error. Call Technician”.
This is caused by the Control Board being unable to read the GPU configuration from the EEprom
Board (P/N 579.533). The error should disappear after the configuration step. If the error persists
even after configuring the GPU (remember to save), the EEprom Board may be defective.
Error 250 ”Update Failed”. This is caused by an issue that may happen during the Display Board
software update. Perform the software update again.
The Setup Tool is unable to connect to the GPU. Using the Display Board menu, make sure the
GPU Ethernet settings are set correctly. The correct settings are:
o
Ethernet mode: Manual
o
IP Address: 192.168.1.100
o
Subnet Mask: 255.255.255.0
o
Gateway: No significance
o
DNS 1: No significance
The displays shows a ”COMMUNICATION ERROR” screen.
This is caused by a failure in CAN-bus communication between the Control Board and the Display
Board, usually because the Control Board is not programmed or has halted its execution. Check
for faulty/un-programmed Control Board (flashing blue LED), and replace or program if necessary.
Check that the cable from the Display Board to the Interface Board is fully seated at both ends,
and try restarting the GPU. If the issue persists, try replacing the Control Board even if the blue
LED is not flashing.
The unit can’t detect the USB stick or read any files on it. Reformat the USB stick using the below
procedure and then copy the needed files back into the root folder.
1. Insert the USB stick into a computers USB port.
2. Open the File Explorer window and right click on the drive for the USB stick.
3. select,
‘Format…’.
OM2254 Rev A
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