LIP-9000 Series
User Guide - ST- Issue 1. 5
17
3.2 Responding to a Call While Busy
While you are busy on another call, you may receive a Muted Ring, Camp-
On tone, or Voice-Over announcement. Muted Ring is provided over the
speaker of your Phone indicating a
Call Waiting
. You also may receive
Camp On
tones, a burst of tones on top of the existing call, as an indication
of another call waiting.
While busy, certain stations can activate
Voice-Over
to your phone. In this
case, audio is received from both the active call and the
Voice Over
announcement at the same time.
Respond to any of these
Off-hook Signals
in one of several ways; place
the existing call on
Hold
and answer the new incoming call, activate
One-
time DND
, send a
Silent Text Message
, or ignore the new call.
Silent Text Message requires the phone be assigned a TEXT MESSAGE
button.
The Attendant or Secretary may use
Intrusion
to announce a call while you
are busy.
3.3 Using Answering Machine Emulation (AME)
When your phone is allowed AME, your calls are connected to your voice
mail directly, and, like a normal Answering Machine, the caller’s voice is
played over your speaker as it is recorded in the mailbox. Thus, you can
screen the call before answering. There are two methods of notification and
call screening provided, Ring or Speaker mode.
Ring mode
— In the Ring mode, the AME flexible button will flash to notify
you of a call. You may press the flexible button to hear the caller as the
voice message is recorded.
Speaker mode
— In the Speaker mode, the caller’s voice is broadcast over
the speaker of your iPECS Phone automatically.
To screen a call in Ring mode:
Press the flashing AME button, the caller’s voice is broadcast over the
station speaker and stored in the voice mailbox. In the Speaker mode,
broadcast is automatic.
To stop the voice broadcast and leave the caller in Voice Mail:
Press the illuminated SPEAKER button.
To talk with the caller and record the conversation in Voice Mail:
Press the MUTE button.
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