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WARRANTY DOCUMENT
1. Intesis Software, S.L.U. (hereinafter “Intesis”), in its capacity as manufacturer, hereby informs you of the rights which Royal
Legislative Decree 1/2007, of November 16, approving the revised General Consumer and User Protection Law and the rest of
the legislation applicable confers on you in your capacity as consumer in the event of nonconformity of the device (hereinafter the
“Device”).
2. Intesis warrants to you that for two (2) years from the delivery of the Device it shall be liable, under the terms and conditions
established in this document, for the nonconformity of the Device, provided that such nonconformity is due to a manufacturing
defect which prevents the use of the Device in the ordinary manner or with its usual levels of quality and performance. In this
respect, it shall be presumed that the nonconformities which are revealed within six (6) months from the delivery of the Device
already existed when the Device was delivered, unless this presumption is incompatible with the alleged nonconformity.
3. If a legitimate nonconformity of the Device in accordance with the previous paragraph is shown, you may choose free of
charge between the repair and the replacement of the Device, provided that the option which you choose is objectively possible
and proportionate.
4. If you have opted for the repair of the Device but when such repair has been performed and the Device has been delivered, it
still contains the manufacturing defect which gave rise to the nonconformity, you may request the replacement of the Device by
another of the same kind, unless such replacement is disproportionate in relation to the defect.
5. If you opt for the repair or the replacement of the Device, the calculation of the warranty period provided in section 2 of this
document shall be suspended from the time you deliver the nonconforming Device until the repaired or replaced Device is
delivered to you, the remaining warranty period resuming from that time onwards. Intesis shall also be liable for the manufacturing
defects which caused the repair for six (6) months from such repair.
6. If repair or replacement is not possible or has not been carried out by Intesis, you may request the reduction of the price or even
the return of the Device with a refund of the price paid. However, you may not return the Device demanding payment of the price
paid if the manufacturing defect giving rise to the nonconformity is of little importance.
7. The warranty of the Device does not cover any defect, irregularity, malfunctioning or reduction of the quality or the performance
caused by:
(i) Any defect or malfunctioning of the air-conditioning equipment in which the Device is installed.
(ii) Defective or incorrect installation of the Device by the technician that you may hire in order to perform such installation or by
any other third party.
(iii) Any handling by you of the Device, as well as any incorrect use which you may make of the Device, including cases of
dismantling or opening of the Device and the addition of parts or additional accessories both to the Device and to the air-
conditioning equipment in which it is installed.
(iv) Failure or interruptions of the electricity or computer supply or arising from access to and operation of the Internet beyond the
control of Intesis, as well as any others arising from improper use of the Device.
(v) Damages caused by the transport or the storage of the Device not attributable to Intesis, or any other related to the
maintenance of the Device before and after the sale thereof.
(vi) The normal wear and tear of the Device or its parts as a result of the passage of time, as well as the breakage thereof or
others arising from blows, falls or impacts.
(vii) The contact of the Device with water or other inappropriate substances, as well as damage caused as a result of environmental
conditions which are unsuitable or not in accordance with those indicated in the instructions manual.
8. In order to prove the date of receipt of the Device for the purpose of the calculation of the warranty period, you should retain
the invoice or receipt of purchase.
9. This warranty applies to Devices purchased in Spain. In the case of Devices purchased outside Spain, the warranty conditions
established in the country where they were acquired shall apply.
10. In order to exercise the rights derived from this warranty, you may send an e-mail to [email protected], in which the
procedure to be followed will be indicated to you.
INTESIS SOFTWARE, S.L.U.
C/ Milà i Fontanals, 1 bis
08700 – Igualada (Barcelona)
Telephone: +34938047134
