Troubleshooting
11-7
11
dcBrowser Problems (continued)
Symptom
Solution
You try to access the online help and nothing
appears.
The Java 1.2 plug-in may not be installed. It
should automatically download from
http://java.sun.com/products/plugin/.
If you move or rename the Java plug-in
directory on your PC, the Java plug-in
installation may be corrupted. Reinstall the
Java plug-in.
You may need to configure the Java 1.2
plug-in. Choose Java Plug-in Control Panel
from the Start menu on your PC. Choose
Proxies to change the proxy configuration
options. You may need to uncheck “Use
Browser Settings.” For help, see the
documentation at
http://java.sun.com/products/plugin/.
Troubleshooting Tools
The DCS 300 has many troubleshooting tools that you can use to troubleshoot and
optimize your data collection network. These tools let you
•
view the runtime configuration. For help, see “Viewing the Configuration” in the
next section.
•
view the error log. For help, see “Viewing Error Messages” later in this chapter.
•
view the hot standby files. For help, see “Viewing the Hot Standby Files” later in
this chapter.
•
use Remote Console to access the DCS 300 from a PC on your network. For help,
see “Using Remote Console” later in this chapter.
•
use the trace utilities. For help, see “Using the Trace Utilities” later in this chapter.
•
use the OS/2 troubleshooting tools. For help, see “Using the OS/2 Troubleshooting
Tools” later in this chapter.
•
use the dcBrowser diagnostics. For help, see “About the dcBrowser Diagnostics”
later in this chapter and see the online help.
If you need to contact Intermec Product Support, use the Intermec Product Support Web
page. For help, see “Using the Intermec Product Support Web Page” at the end of this
chapter.
Summary of Contents for DCS 300
Page 1: ...P N 067296 005 User s Manual DCS300 ...
Page 4: ...DCS 300 User s Manual blank ...
Page 16: ...DCS 300 User s Manual ...
Page 22: ...DCS 300 User s Manual ...
Page 23: ...Getting Started 1 ...
Page 24: ...DCS 300 System Manual blank ...
Page 42: ...blank ...
Page 43: ...Learning About the DCS 300 2 ...
Page 44: ...DCS 300 User s Manual blank ...
Page 68: ...blank ...
Page 69: ...Connecting to the Upline Network 3 ...
Page 70: ...DCS 300 System Manual 3 2 blank ...
Page 94: ...blank ...
Page 95: ...Connecting to the Intermec RF Network 4 ...
Page 96: ...DCS 300 System Manual blank ...
Page 134: ...blank ...
Page 135: ...Connecting to the 9180 and the Intermec CrossBar Network 5 ...
Page 136: ...DCS 300 System Manual blank blank ...
Page 158: ...DCS 300 System Manual blank ...
Page 159: ...Running Data Collection Browser 6 ...
Page 160: ...DCS 300 System Manual blank ...
Page 171: ...Running Terminal Emulation 7 ...
Page 172: ...DCS 300 System Manual blank ...
Page 209: ...Running Peer to Peer Applications 8 ...
Page 210: ...DCS 300 System Manual blank ...
Page 232: ...blank ...
Page 233: ...Running Terminal Sessions 9 ...
Page 234: ...DCS 300 System Manual blank ...
Page 258: ...DCS 300 System Manual 9 26 blank ...
Page 259: ...Running Screen Mapping 10 ...
Page 260: ...DCS 300 System Manual 10 2 blank ...
Page 269: ...Running Screen Mapping 10 11 10 Screen 3 Screen 4 Main Host Screen Screen 5 ...
Page 333: ...Troubleshooting 11 ...
Page 334: ...DCS 300 System Manual blank ...
Page 372: ...blank ...
Page 373: ...Specifications and Other Helpful Information A ...
Page 374: ...DCS 300 System Manual B 2 blank ...
Page 391: ...Upgrading the DCS 300 and Devices B ...
Page 392: ...DCS 300 System Manual blank ...
Page 411: ...How the DCS 300 Routes Transactions C ...
Page 412: ...DCS 300 System Manual blank ...
Page 430: ...blank ...
Page 431: ...Index I ...
Page 432: ...DCS 300 System Manual I 2 blank ...