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Commercial Burglary and Home Navigator System
Troubleshooting
Phones (continued)
System does not respond to remote phone access.
Check that Remote Phone Enable panel feature (17086) is set to “on.”
Noisy or “radio” sounds on phone when system answers.
1. Check phone wire routing and connections.
2. Check for good panel ground connection.
Printer or Automation Module
Module bus status LED stays off.
1. Check module and panel power (green LEDs on).
2. Check SuperBus wiring and connections.
Module bus status LED stays on.
1. Reinitialize panel and module by turning panel power off then on.
2. Module circuit failure. Replace the module.
Module bus status LED blinks, but no interface operation.
1. Panel and module are communicating correctly via the SuperBus.
2. Check that device is learned into panel memory.
3. Check panel/module programming.
4. Check module and device cables and connections.
RF Transceiver Module (see also, Hardwire Outputs, Wireless Sensors, and Panel)
Module bus status LED stays off.
1. Check module and panel power (green LEDs on).
2. Check SuperBus wiring and connections.
3. Check for proper panel/module power-up initialization.
Module bus status LED stays on.
1. 1. Reinitialize panel and module by turning panel power off and on.
2. 2. Module circuit failure. Replace the module.
Module bus status LED blinks, but limited or no module wireless operation.
1. Panel and module are communicating correctly via the SuperBus.
2. Check that transceiver is learned into panel memory.
3. Check panel/module programming.
4. Check antenna and ground connections.
5. Check for too close of proximity to metal obstructions such as ducting or AC wiring.
Limited wireless signal range.
1. Check Commercial RF Transceiver Module antenna and ground connections. (Never bend or cut
wireless radio antennas.)
2. Check for too close a proximity to metal obstructions such as ducting or large appliances.
3. Check/change transmitting device orientation to module.
Schedules
Wrong clock time, date, or day indication.
1. Check panel clock/calendar programming.
2. Check panel day of week programming.
Schedules don’t repeat.
1. Check panel schedules programming.
2. Check if system clock/calendar has been changed since schedules were programmed.
Sensors/Zones (see also wireless smoke sensors)
Zone # Tamper is indicated.
Replace the zone sensor cover if it is off. Trip and reset the sensor.
Feature
Problem
Solution
Summary of Contents for Advent
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