CHAPTER 5 |
Nodes & Program Configurations
PAAS Priority: If no PAAS nodes are playing and a
trigger is received for a PAAS node, the PAAS node is
played immediately.
If a PAAS node is currently playing (current PAAS node)
and a trigger is received for a different PAAS node
(triggered PAAS node), the
SBX
2
will check the priority of
the current node with the triggered node. The following
are the possible cases:
1. Trigger PAAS priority less than Current PAAS priority -
the triggered PAAS node will be queued up to play
after the current PAAS node
2. Trigger PAAS priority equal to Current PAAS priority -
the triggered PAAS node will be queued up to play after
the current PAAS node
3. Trigger PAAS priority greater than Current PAAS priority
- the system checks the
‘interrupt’ to see if the
current PAAS node can be interrupted.
If the Current PAAS interrupt is set to Yes, then the
Current PAAS node is stopped and the triggered PAAS
node is started, or if the Current PAAS interrupt is set to
No, the Current PAAS node is allowed to finish. The
triggered PAAS node is queued up to play after the current
PAAS node.
Multiple PAAS Triggers: If multiple triggers are received,
they will follow the rules as stated previously. If a node
is queued up,
the following rules apply to the order in which the
PAAS nodes are queued:
1. If the PAAS node has a higher priority than any item
in the queue, it is placed at the front of the queue.
2. If the PAAS node has the same priority as other items in
the queue, it is added to the queue after any other
PAAS nodes with the same priority.
3. If the PAAS node has a lower priority as other items
in the queue, it is added to the end of the queue.
APLY instruction (Auto Play): Takes the digits entered by
the user (via the AUTO node) and plays back the digits
(using recorded messages). For example, if the user
is prompted
“Please enter your area code”, the digits
collected by the system are stored (in the AUTO buffer)
and are played back to the caller using the APLY
instruction
“Your area code is … Is this correct?”
The APLY instruction uses messages to play back each digit
entered by the user. The digit to message mapping is
as follows.
Digit
Message Number
Audio Message
*
“star”
988
#
989
“pound”
0
990
“zero”
1
991
“one”
2
992
“two”
3
993
“three”
4
994
“four”
5
995
“five”
6
996
“six”
7
997
“seven”
8
998
“eight”
9
999
“nine”
Interalia
|
SBX
2
System Manual
Page 60
