54
7
Tr ou ble sh oot in g
Please follow t he t able below t o diagnose and corr ect t he pr oblem . I f
pr oblem st ill exist s, please cont act our ser vice depart m ent
（
400-887-1897
）
.
Pr oble m
Ca u se & Solu t ion
The cam era does not
pow er on.
Bat t er y not inst alled or inst alled
incor r ect ly
→
I nst all bat t er y or r e- inst all bat t er y
Bat t er y is out of pow er.
→
Change bat t er y.
“ Pow er off ” pr ot ect ion is enabled
→
Wait for 5 seconds and r eboot .
The cam era power s off
aut om at ically.
Bat t er y is out of pow er.
→
Change bat t er y
Aut oOffTim e opt ion is enabled
→
Set as None.
Bat t er y deplet ion is t oo fast
Envir onm ent al t em perat ur e is t oo low
Rechargeable bat t er y is not char ged
com plet ely.
→
Rechar ge t he bat t er y.
Rechargeable bat t er y is out of pow er
com plet ely and cannot be r echarged.
→
Change t o new bat t er y.
No t herm al im age
Lens cover is not r em oved.
→
Rem ove lens cover.
I n im age fr eeze st at us
→
Pr ess C key t o exit .
Therm al im age is whit e- black.
Whit e- black palet t e is select ed
→
Select nor m al palet t e.
