Impediment RS-0800-LVD, User Manual

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Troubleshooting
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Chapter 4
Troubleshooting and
Problem Solving
4.1 Overview
The RS-0800-LVD Enclosure includes a processor and associated monitoring and control logic to enable
it to diagnose problems within the enclosure’s power, cooling and drive systems.
The Enclosure Services Processor is housed on the enclosure backplane, with the ESI/Ops Panel LEDs
on the front of the enclosure.
If a fault is indicated on the Operator Panel (ESI/Ops Panel), please refer firstly to Table 4–2 and then to
the section referenced within that table.
4.1.1 Initial Start-up Problems
4.1.1.1 Faulty Cords
First check that you have wired up the subsystem correctly. Then, if:
• cords are missing or damaged
• plugs are incorrect
• cords are too short
Call your supplier for a replacement.
4.1.1.2 Computer Doesn’t Recognize the RS-0800-LVD Subsystem
1 Check that the Ultra-320 SCSI interface cables from the RS-0800-LVD enclosure to the host computer
are fitted correctly.
2 Check the SCSI ID settings on your RS-0800-LVD subsystem and on your system host.
3 Check that the LEDs on all installed drive carrier modules are illuminated Green. Note that the drive LEDs
will not be lit during drive spinup.
4 Check that all drive carrier modules have been correctly installed.