IDK HDC-TH200, User Manual

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HDC-TH200 User Guide/Command Guide
82
Problem Cause/Check item/Solution Page
Digital input audio is
not being output.
Is the video image output normally?
If there is no video please confirm [1],[2],[3],[4],[7],[8], and [9]
－
Is DVI signal output from the source device? You can check the
input signal type in [L01] HDMI / DVI mode and color depth of
input video . Also there is the case DVI signals is output by EDID
setting.
62
36
Is audio format being used supported by the connected sink device
or AV amplifier input? LCD monitors, especially, may not output
88.2 kHz or more sampling frequency of linear PCM and
compressed audio (such as Dolby Digital, DTS, and so on). Audio
signal output from the source device can be controlled by setting
EDID.
63
36
Make sure that the resolution that can be output from the sink
device or AV amplifier is selected.
If a PC output resolution (VGA to QWXGA) is selected, some sink
devices and AV amplifiers cannot output audio.
62
Make sure that the sampling frequency is supported by the sink
device or AV amplifier.
Some LCD monitors may not output audio whose sampling
frequency is high (88.2 kHz or higher).
63
Compressed audio
(such as Dolby
Digital, DTS) is not
output from the
source device.
Compressed audio input is set to OFF (EDID settings) by factory
default. If using compressed audio, change the EDID setting.
39 to 41
In order to output multi-channel compressed audio, configure the
HDC
’s EDID profile to define the correct number of speakers.
42
Check the audio output settings of the source device.
－
Multi-channel audio
is not output.
In order to output multi-channel audio, configure the HDC
’s EDID
profile to define the correct number of speakers.
42
● Key operation
Keys do not operate Make sure that keys are not locked. 24
● Communication command
Control commands
cannot be issued
from PC to the HDC.
Are baud rate and data bit length set correctly? 25
59
● Others
Devices cannot be
controlled through
CEC.
Are HDMI cables that support CEC being used?
－
To use CEC, enable the HDMI link control of the connected devices
(such as LCD TVs, Blu-ray recorder, and other formats).
－
If additional assistance is required, please perform the following tests and then contact us.
No. Checking items Result
1 The problem occurs at all connectors? Yes or No
2 Connect the devices using genuine cables without connecting the HDC.
The problem still cannot be solved? Please contact us for assistance.
Yes or No