IDK HDC-TH200, User Manual

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HDC-TH200 User Guide/Command Guide
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Troubleshooting
This chapter provides recommendations in case difficulties are encountered during HDC setup and operation.
In case the HDC does not work correctly, please check the following items first.
・
Are the HDC and all devices connected to power and indicating “powered on”?
・
Are signal cables connected correctly?
・
Are there any loose or partially mated connections?
・
Are the interconnecting cables specified correctly to support adequate bandwidth?
・
Are specifications of connected devices matched to each other?
・
Are configuration settings for the connected devices correct?
・
Is there any nearby equipment that may cause electrical noise/RF interference?
If the problem persists, review the following section for guidelines and recommendations. Refer to the
manuals of connected devices as well, since they may possibly be the cause of the problem.
Problem Cause/Check item/Solution Page
● Video output
Digital input video is
not being output.
[1] When digital input video is not output, check the source device
status. See
“
8.9.2 [ L01 to L13 ] Displaying digital input
information
”
・
[L06] DDC power status
is “oFF” (no DDC power input)
Please check if the source device is turned on.
・
[L07] Input resolution
is “- - -” (no input)
Please check the output status of the source device
・
If you can see resolution and frequency of the input signal,
please confirm that those resolution and frequency are
supported by connected sink device.
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[2] Please check if the input signal has HDCP or not.
・
[L02] HDCP status
is “on” (HDCP), please check the
connected sink device supports HDCP or not. Please check
[L55] HDCP status: sink device
Some source devices output HDCP signal always
depending on connected device. The HDC supports HDCP.
If you connect the sink device which does not support
HDCP, you cannot get video image. In this case, please
see
“
8.8.2 [ C06 ] HDCP input
” and disable HDCP input.
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[3] Please try to change
“
8.3.1 [ F16 ] No-signal input
monitoring
” If the setting is less than output timing from
source device, you may not be able to get video image. In this
case, please set the value to longer time.
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[4] Please try to change
“
8.3.2 [ F17 ] Digital input equalizer
”.
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