ICT Protege PRT-ENTR-17 User Manual Download

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PRT-ENTR-17

Protege Vandal Resistant Touchscreen Entry
Station

Installation Manual

Summary of Contents for Protege PRT-ENTR-17

Page 1: ...PRT ENTR 17 Protege Vandal Resistant Touchscreen Entry Station Installation Manual ...

Page 2: ...nical for any purpose without the express written permission of Integrated Control Technology Limited Designed and manufactured by Integrated Control Technology Limited Protege and the Protege Logo are registered trademarks of Integrated Control Technology Limited All other brand or product names are trademarks or registered trademarks of their respective holders Copyright Integrated Control Techn...

Page 3: ... Mounting 17 Postal Lock Installation 20 Postal Lock Connection 21 Hardware Configuration 22 Power On Sequence 22 Defaulting the Entry Station 22 Temporarily Defaulting the IP Address 22 Programming the Entry Station 23 Entry Station Web Interface 23 Initial Setup of the Entry Station 23 Add the SIP Account 23 Home Page 24 Call Settings 24 Volume Settings 24 Sounds 24 Device Settings 25 Network Co...

Page 4: ...ctories 33 Protege GX Module Integration 35 User PIN Operation 35 Providing Protege GX User Access 35 Door Control 35 Elevator Control 37 Protege GX Camera Integration 40 Calling a Protege GX Workstation 41 Troubleshooting 42 Protege WX Integration 43 Protege WX Integration Prerequisites 43 Protege WX Directory Integration 44 Configuring the Entry Station s SOAP Settings 44 Adding Protege WX Users...

Page 5: ...al Specifications 49 New Zealand and Australia 51 European Standards 52 FCC Compliance Statements 53 Industry Canada Statement 54 Disclaimer and Warranty 55 PRT ENTR 17 Protege Vandal Resistant Touchscreen Entry Station Installation Manual 5 ...

Page 6: ...en display Built in high resolution camera with wide viewing angle Speaker and microphone for full duplex audio communication Fully SIP compliant to allow communication with other Protege intercoms and third party SIP devices including external and mobile phones 12V DC power supply input or PoE One programmable open collector output Onboard postal lock input A surface mount model designed for moun...

Page 7: ...SIP DHCP Client RTP Audio Encodings PCMU G 711 mu law PCMA G 711 A law SIP Servers The entry station supports SIP servers that comply with SIP protocol standards including Asterisk and 3CX PRT ENTR 17 Protege Vandal Resistant Touchscreen Entry Station Installation Manual 7 ...

Page 8: ...ansion Power Connector Installation Wiring The entry station is supplied with a 9 Pin expansion cable Red 12VDC Black 0V GND Green Wiegand D0 White Wiegand D1 Orange Postal Lock Brown Reserved Yellow Reserved Purple Reserved Blue Output 1 Color Function Red 12VDC Black 0V GND Green Wiegand D0 White Wiegand D1 Orange Input 1 Postal Lock Brown Reserved Blue Output 1 Yellow Reserved Purple Reserved P...

Page 9: ...e a dedicated Protege network recommended for installations with multiple entry stations or simply connect the entry station to the building s existing network Entry Station Ethernet Switch PRT ENTR 17 Protege Vandal Resistant Touchscreen Entry Station Installation Manual 9 ...

Page 10: ...ation we recommend that you measure the input voltage at the entry station to ensure that it is sufficient for correct operation 12V DC 4A Power Supply Power is supplied to the entry station via a 12V DC power supply capable of supplying a minimum of 4A A Protege power supply module is recommended for this purpose although any clean 12VDC 4A power supply is suitable When using a Protege power supp...

Page 11: ...J45 Ethernet connector on the back of the entry station 9 PIN Expansion Power Connection Connect the white positive wire from the PoE splitter to the red 12V DC wire of the expansion cable Connect the black negative wire from the PoE splitter to the black 0V GND wire of the expansion cable Connect the expansion cable to the 9 Pin expansion connector on the back of the entry station Output Connecti...

Page 12: ... be used to reduce potential operating issues The below diagrams illustrate the ideal orientations for both the northern and southern hemispheres and identify the mounting positions that will require a sun cover N S E W Er eh won Ap ar tm en t Dire ctor y To uc h an yw he re to be gi n S N E W No sun cover required Display is not likely to overheat Requires sun cover to prevent overheating Norther...

Page 13: ...Mechanical Diagram Camera Speakers and Microphone Touch screen PRT ENTR 17 Protege Vandal Resistant Touchscreen Entry Station Installation Manual 13 ...

Page 14: ...ate for mounting To remove the front face plate carefully insert both of the provided tools through the outer speaker holes and push them all the way in to release the front section then lift the cover out from the bottom PRT ENTR 17 Protege Vandal Resistant Touchscreen Entry Station Installation Manual 14 ...

Page 15: ... enclosure and back plate for use when mounting the entry station directly onto a wall or flat surface Surface Mount Enclosure 424 49mm 16 7 438 71mm 17 27 338 92mm 13 34 271mm 10 66 67 36mm 2 65 PRT ENTR 17 Protege Vandal Resistant Touchscreen Entry Station Installation Manual 15 ...

Page 16: ...19mm 0 74 30mm 1 18 54mm 2 14 70mm 2 75 180mm 7 155mm 5 9 24mm 0 94 240mm 9 44 59mm 2 3 280mm 11 180mm 7 30mm 1 18 70mm 2 75 155mm 5 9 154mm 6 06 85mm 3 34 8mm 0 3 Cable Entry Point PRT ENTR 17 Protege Vandal Resistant Touchscreen Entry Station Installation Manual 16 ...

Page 17: ...hen mounting the entry station into a wall cavity so that the front plate is flush with the wall Flush Mount Enclosure 498mm 19 6 508mm 20 38 5mm 1 51 338 92mm 13 34 271mm 10 66 35 25mm 1 38 74 50mm 2 9 440mm 17 3 440mm 17 3 PRT ENTR 17 Protege Vandal Resistant Touchscreen Entry Station Installation Manual 17 ...

Page 18: ... 3 159mm 6 25 90mm 3 5 100mm 3 9 61mm 2 4 27mm 1 06 6 5mm 0 25 162mm 6 37 159mm 6 25 159mm 6 25 61mm 2 4 Cable Entry Point 498mm 19 6 508mm 20 38 5mm 1 51 35 25mm 1 38 PRT ENTR 17 Protege Vandal Resistant Touchscreen Entry Station Installation Manual 18 ...

Page 19: ...nt rough in box available for use when building a cavity in place for the entry station during construction 454 00 432 00 98 00 98 00 163 84 31 82 68 36 317 31 68 33 31 99 31 82 31 99 68 36 317 31 68 33 73 50 PRT ENTR 17 Protege Vandal Resistant Touchscreen Entry Station Installation Manual 19 ...

Page 20: ...plied postal lock brackets enable you to fit compatible postal locks as indicated by the diagram below u v 1 USPS Master Locks 2 USPS Mailbox Locks PRT ENTR 17 Protege Vandal Resistant Touchscreen Entry Station Installation Manual 20 ...

Page 21: ...ck cavity 4 A hole must be drilled in the front panel of the entry station to accommodate the lock A pilot hole is marked in the center of the front panel to help align the hole correctly with the mounted bracket and lock position Drilling stainless steel is a specialized process and it is recommended to have this done by a professional 5 The postal lock engages the contact switch The contacts of ...

Page 22: ...ress is unknown this allows you to connect to the web interface to view and or change it The temporary IP address is used until the entry station is power cycled After power cycling the programmed IP address is used Temporarily default the IP address using the following procedure 1 Reboot the entry station by removing and reapplying power 2 During the startup sequence wait for the screen to go com...

Page 23: ...rnet you should ensure that the network is configured to only permit SIP messages from the legitimate SIP server to the entry station s i e whitelisting the SIP server and blocking anything else on the port used for communications with the SIP server to prevent attacks from malicious SIP servers Specific configuration is beyond the scope of this document and should be performed by the network admi...

Page 24: ... be set from 10 30 seconds 3 The Max Call Duration can be set from 1 60 minutes Once this time has elapsed the intercom hangs up the call Enable the Unlimited option to allow an unlimited call connection time 4 Click Save Volume Settings 1 Select the Volume tab 2 The Call Volume defines the volume level used when a call connects Set a volume level from 1 5 3 The Microphone Volume defines the sound...

Page 25: ...ngs below are only required when integrating the entry station with a Protege GX or Protege WX system These options do not apply when the entry station is used in standalone mode Refer to the relevant integration section for Protege GX see page 30 or Protege WX see page 43 for full programming details 7 The Con IP Address is the IP address of the controller that the entry station communicates with...

Page 26: ...velopment SOAP Directory Integration SOAP directory integration synchronizes Protege GX or Protege WX user records with the entry station s directory The SOAP settings are required only when integrating with Protege GX or Protege WX Refer to the relevant integration section for full programming details The SOAP Server Address is the IP address configuration used for connection to Protege GX Proteg...

Page 27: ...OK 4 Click Save Creating New Operators The Operators menu also enables you to create additional operators 1 From the Operators menu click Add 2 Enter a Name for the operator This is for identification only 3 Enter the Username of the operator This is the name used when logging in to the web interface 4 Enter the Password for the operator This is the password used when logging in 5 Select the Defau...

Page 28: ...rectory CSV Import Export The CSV Import feature transfers user data from an external source to the entry station s web interface automatically mapping the user information to the corresponding fields Prerequisites The CSV file must be in the following format FirstName LastName Room URI Email The file must contain a header row to define which columns relate to each of the fields To Import Users Fr...

Page 29: ...phone to the entry station a lock code can be entered followed by the key to remotely trigger the lock If you have mistyped the lock code and want to start over press to clear the PIN field 1 From the Lock menu select the DTMF Lock Codes tab 2 Add up to 10 unique codes Each code is a numerical value up to fifteen digits long 3 The Schedule applied to all lock codes must be set to Always This field...

Page 30: ...SOAP service is not able to view user PINs therefore the entry station is not able to integrate with Protege GX Protege GX Integration Prerequisites The following sections outline how to populate the entry station s directory with Protege GX users and program integrated functionality including opening a door and providing elevator access using the entry station and viewing the camera feed and answ...

Page 31: ...Numbers for Users 1 In Protege GX navigate to Global Operators and select the operator configured to access the SOAP service in the entry station s SOAP Settings above 2 In the Configuration section check the Show PIN numbers for Users checkbox and click OK on the warning 3 Click Save This configuration option is necessary in order for the SOAP service to access user PIN codes for use by the entry...

Page 32: ...3 Set the Tab to Directory 4 Set the Field Type to Option 5 Click Save Additional custom fields can be created to record further information in Protege GX such as parking allocation or emergency contact However these fields will not be synchronized with the entry station directory Adding Protege GX Users to the Directory Before Protege GX users will appear on the entry station s directory list the...

Page 33: ...ry custom fields and tab This record group only needs to be created and applied once as it will be used by all entry stations It grants the entry station access to the required custom fields 1 Navigate to Sites Record Groups and click Add 2 Enter a Name to describe the record group such as Entry Station Directory Fields 3 Click Save 4 Navigate to Users Custom Field Tabs and select the Directory cu...

Page 34: ... section select both the record group used for the custom fields and the record group used for this specific entry station directory The Entry Station Directory Fields custom fields record group created earlier must also be included in this selection hold the Control key and click to select multiple record groups 7 Click OK to add the security level configuration 8 Click Save Operators To apply th...

Page 35: ...clear the PIN field On the Touchscreen 1 Navigate to the Directory page on the entry station 2 Press Login 3 Enter your PIN and press enter Providing Protege GX User Access Only users who have been assigned the necessary credentials will be able to unlock a door or elevator floor via the entry station The user must be assigned a valid PIN along with the necessary access level to be granted the req...

Page 36: ...odule Addressing 3 The entry station should display within the Module Addressing window as a keypad If you have multiple keypads connected use the entry station s serial number to locate the correct record Add Keypad 1 If the entry station is displayed in the Module Addressing window navigate to Expanders Keypads and click Add 2 Enter a Name for the entry station 3 For the Physical Address select ...

Page 37: ... Levels and create or select an existing access level 2 In the Doors tab ensure that the door linked to the entry station is added 3 In the Menu Groups tab click Add 4 Select the menu group created for the entry station and click OK 5 Click Save Protege GX Postal Lock Configuration Protege GX integration enables the entry station s onboard postal lock to be configured to open a Protege GX controll...

Page 38: ...hieved by assigning specific floors to access levels rather than creating many floor groups Create Elevator Groups Elevator groups are created to specify the elevator cars that each user is permitted to access Depending on your site configuration and access permissions you may require only one elevator group to allow access to all elevators or you could require a number of elevator groups to limit...

Page 39: ... following Configuration settings Port Number TCP IP TCP IP Port 8082 Intercom Type MESH Identify User Type User PIN Elevator Group Select an elevator group containing all elevators that can be accessed by the entry station Floor Group Select a floor group containing all floors that can be unlocked by the entry station 6 Click Save 7 Start the service by right clicking the record in Protege GX and...

Page 40: ...video 4 When the Show Sidebar Controls in Status Page option is enabled playback controls are displayed when the camera feed is embedded into a status page 5 When the Stretch Camera option is enabled the aspect ratio adjusts with the tile size This may cause the image to be distorted 6 The Floor Plan selection defines the floor plan that the camera is associated with 7 Click Save Once correctly co...

Page 41: ...for the workstation to register as a SIP client 11 The Default Microphone Setting defines the microphone level to be used when the call window is launched 12 Select the Speakers connected to the workstation 13 The Default Speaker Setting defines the speaker level to be used when the call window is launched 14 Click Save Once configured the workstation will appear in the entry station directory lis...

Page 42: ...al The best method is to install the Protege GX Web Client and confirm that you can log in using the same operator information as the entry station s SOAP Settings Confirm that the user custom fields are named and configured correctly see page 31 Confirm that there are sufficient client licenses enabled on the Protege GX server SSN Each entry station requires a client license to connect If all cli...

Page 43: ... allows it to communicate with the Protege WX controller to control any physical devices connected on the Protege WX network When integrated with Protege WX you can program functions that enable you to use the touchscreen to unlock the doors leading to your apartment and trigger lighting along the way Protege WX Integration Prerequisites The following instructions outline how to populate the entry...

Page 44: ...ller s IP address is needed and must be entered in exactly the format displayed above 4 Click Save Adding Protege WX Users to the Directory Before Protege WX users will appear on the entry station s directory list the integration must first be enabled and users must be added to the Protege WX directory by entering their extension details Enable Integration 1 In the Protege WX web interface navigat...

Page 45: ...vigate to the Directory page on the entry station 2 Press Login 3 Enter your PIN and press enter Providing Protege WX User Access Only users who have been assigned the necessary credentials will be able to unlock a door via the entry station The user must be assigned a valid PIN along with the necessary access level to be granted the requested access 1 To provide a Protege WX user with the credent...

Page 46: ...uts navigate to Programming Inputs and select the two inputs created 8 Click Delete and when prompted to confirm click Yes 9 To remove the extra outputs navigate to Programming Outputs 10 Select the Red LED Green LED and Beeper outputs and click Delete When prompted to confirm click Yes Leave Output 1 remaining as this can be used for programming the entry station s programmable output Linking a D...

Page 47: ... phone call only Doors cannot be unlocked via the onscreen login without a valid PIN Configure the Access Level 1 Navigate to Users Access Levels and create or select an existing access level 2 In the Doors tab ensure that the door linked to the entry station is added 3 In the Menu Groups tab click Add 4 Select the menu group created for the entry station and click OK 5 Click Save Protege WX Posta...

Page 48: ...r the Streaming MJPG URL for the MJPEG video stream http IP_ ADDRESS 8080 video If authentication is required to view the camera feed include the login username and password in the URL For example http username password 192 168 1 2 8080 video The Static Image URL and Refresh Rate settings have been superseded and are no longer functional 5 Click Save Once correctly configured the Camera Preview wi...

Page 49: ...upplied PoE injector POE61W 560DG and PoE splitter POE45 120 R Communication Ethernet Speed 10 100 Ethernet Port HTTP 80 Web Interface UDP 5060 SIP TCP 9450 Module Comms Camera Resolution 720p 1280x720 pixels Viewing Angle 140 horizontal 70 vertical Frame Rate 15 fps Audio Out Speakers 2 x 8Ω 1W RMS Amplifier 1 5W 0 1 THD Max Volume 85dB at 1m In Microphone 6mm Electret Condensing Direction Omnidi...

Page 50: ...0lb 17 1kg 37 7lb Dimensions Optional Flush Mount Rough In Box Dimensions L x W x H 454 x 432 x 73 5mm 17 9 x 17 0 x 2 9 Net Weight 3 6kg 7 9lb Gross Weight 5 5kg 12 1lb Integrated Control Technology continually strives to increase the performance of its products As a result these specifications may change without notice We recommend consulting our website www ict co for the latest documentation a...

Page 51: ...eral Product Statement The RCM compliance label indicates that the supplier of the device asserts that it complies with all applicable standards PRT ENTR 17 Protege Vandal Resistant Touchscreen Entry Station Installation Manual 51 ...

Page 52: ...f charge Alternatively in some countries you may be able to return your products to your local retailer upon purchase of an equivalent new product Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling Please contact your local authority for fu...

Page 53: ...device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation NOTE THE GRANTEE IS NOT RESPONSIBLE FOR ANY CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE SUCH MODIFICATIONS COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT PRT ENTR 17 Protege Vandal Resistant Touch...

Page 54: ... 003 This is a Class A digital device that meets all requirements of the Canadian Interference Causing Equipment Regulations CAN ICES 3 A NMB 3 A PRT ENTR 17 Protege Vandal Resistant Touchscreen Entry Station Installation Manual 54 ...

Page 55: ...liable under any circumstances to any party in respect of decisions or actions they may make as a result of using this information In accordance with the ICT policy of enhanced development design and specifications are subject to change without notice For warranty information see our Standard Product Warranty PRT ENTR 17 Protege Vandal Resistant Touchscreen Entry Station Installation Manual 55 ...

Page 56: ...laimer Whilst every effort has been made to ensure accuracy in the representation of this product neither Integrated Control Technology Ltd nor its employees shall be liable under any circumstances to any party in respect of decisions or actions they may make as a result of using this information In accordance with the ICT policy of enhanced development design and specifications are subject to cha...

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