IBM xSeries 380, Hardware Maintenance Manual

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Hardware Maintenance Manual: xSer ies 380
Diagnostic error codes
For information on running the diagnostic programs, see “Running diagnostic
programs” on page 15.
System error codes
No video (loose
connection)
1. Reseat boards, D2Ds and processors
2. Check for bent pins on all connectors
3. Reseat memory boards and DIMMs
4. Ensure proper population of DIMM banks
5. DIMMs
6. Power pod
7. D2Ds
SCSI drives not
recognized during POST
(loose connection)
1. Reseat SCSI cable between I/O and T-docking boards
2. Reseat hard disk drive
LS120 or CD-ROM drives
not recognized by
BIOS/EFI
(loose
connection)
1. Reseat IDE cable and power cable
2. Ensure that BIOS setup has these devices enabled
Not all drives are
recognized by fixed disk
diagnostic. 1. Remove first drive that does not show up and rerun
diagnostic.
If remaining drives show up, replace the one
that was removed.
2. If remaining drives do not show up, remove successive
drives one at a time and rerun diagnostic.
System hangs during
fixed disk diagnostic. 1. Remove hard drive being tested at the time of the hang
and rerun the diagnostic.
If successful, replace drive that
was removed.
Error Code/Symptom FRU/Action
3000h Register Bank
Switch Failed
1. Reseat all Processors and Power Pods
2. Indiv idually replace Processors and Power Pods
3. Processor Board
3001h Register
Read/Write Failed
1. Reseat all Processors and Power Pods
2. Indiv idually replace Processors and Power Pods
3. Processor Board
3002h CPU Basic
Instruction Operation
Failed
1. Reseat all Processors and Power Pods
2. Indiv idually replace Processors and Power Pods
3. Processor Board
Error Symptom FRU/Action