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Diagnostics

57

ECP test

This test verifies the functionality of the ECP Mode Registers and ECP FIFO Registers.

EPP test

This test verifies the parallel port in EPP Mode.

Parallel port test error codes

For the parallel port error test codes, see “Parallel port test error codes” on page 247.

PS/2 mouse test

This test checks the computer's ability to communicate with a PS/2 mouse. It does not
test the functionality of the mouse itself.

PS/2 mouse test error codes

For the PS/2 mouse test error codes, see “PS/2 mouse test error codes” on page 248.

ACPI test

This test makes sure that all ACPI-compliant devices in the computer are working
properly. Select ACPI Test from the Misc. menu and press <Enter> Follow the
instructions on the screen.

This diagnostics consists of the following tests:

•

System Address Map test

•

ACPI Tables test

•

Definition Blocks test

The Advanced Configuration and Power Interface (ACPI) is a part of the Intel
Operating System Directed Power Management (OSPM) specification for laptop,
mobile, server, desktop, and home computers. ACPI includes the existing BIOS power
management standards, APM APIs, PnP (Plug and Play) BIOS APIs, and other
standards into one coherent power management and configuration specification.

ACPI also provides an orderly transition from legacy hardware to ACPI hardware.
ACPI and AMIBIOS allow both older legacy standards and ACPI to exist together in a
computer. New system architectures will stretch the limits of the current Plug and
Play interface. ACPI evolves the existing motherboard configuration interface to
support advanced system architectures in a more robust and more efficient manner.

ACPI test error messages

•

Definition Block test failed at XXXX

•

System Address Map test failed

•

Root System Description Table test failed

•

Fixed ACPI Description Table test failed

•

Firmware ACPI Control Structure test failed

•

Differentiated System Description Table test failed

•

Secondary System Description Table test failed

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Summary of Contents for xSeries 380

Page 1: ...IBM Hardware Maintenance Manual xSeries 380 ...

Page 2: ......

Page 3: ...IBM Hardware Maintenance Manual xSeries 380 ...

Page 4: ...s Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time This publication was developed for products and services offered in the United States of America IBM may not offer the products services or features di...

Page 5: ...produto leia o Manual de Informações sobre Segurança Læs hæftet med sikkerhedsforskrifter før du installerer dette produkt Lue Safety Information kirjanen ennen kuin asennat tämän tuotteen Avant de procéder à l installation de ce produit lisez le manuel Safety Information Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen Prima di installare questo prodotto leggere l opuscolo...

Page 6: ...c BIOS Flash and Device Driver files File download address is http www us pc ibm com files html IBM online addresses The HMM manuals online address is http www us pc ibm com cdt hmm html The IBM PC Company Support Page is http www us pc ibm com support index html The IBM PC Company Home Page is http www pc ibm com Перед установкой продукта прочтите брошюру по технике безопасности Safety Informatio...

Page 7: ... error codes 31 ATAPI removables test 31 Write test 31 Read test 31 Seek test 31 Soft eject test 31 ATAPI removables test error codes 31 IDE DVD tests 32 IDE DVD drive test error codes 32 SCSI diagnostics 32 SCSI disk format test 33 SCSI disk buffer test 34 SCSI disk self test 34 SCSI disk write test 34 SCSI disk read test 36 SCSI disk boot sector test 37 SCSI disk bad block repair 38 SCSI disk sp...

Page 8: ... Hot plug PCI adapters 150 Input output ports 152 Video port 153 Keyboard and mouse ports 153 Parallel port 154 Serial ports 154 Universal Serial Bus USB ports 155 SCSI port 155 IDE 156 PCI 157 FRU information service only 161 Tools and supplies needed 166 Before you remove server covers 166 Top cover 167 Top cover removal 168 Top cover installation 170 Hard drive bay 170 Hard drive bay removal 17...

Page 9: ...odes 237 IDE DVD drive test error codes 238 SCSI test error codes 239 Keyboard test error codes 242 Video test error codes 243 USB test error codes 244 Serial port test error codes 247 Parallel port test error codes 247 PS 2 mouse test error codes 248 ACPI test error codes 248 Parts 249 Processor memory complex 252 Power cords 254 Keyboards 101 102 Key 256 Related service information 257 Safety in...

Page 10: ...viii Hardware Maintenance Manual xSeries 380 ...

Page 11: ...rst error message After the cause of the first error message is corrected the other error messages might not occur the next time you run the test Notes 1 If multiple error codes are displayed diagnose the first error code displayed 2 If the computer hangs during POST note any LED indicators and front panel display messages and a Check all cable connections b Reseat 1 Adapters 2 Processor s 3 Power...

Page 12: ...If an error was recorded by the system see Symptom to FRU index on page 227 Start the Diagnostic Programs See Diagnostics on page 15 If you receive an error go to Symptom to FRU index on page 227 If the diagnostics does not detect an error and you still suspect a problem 1 Check all cable connections 2 Reseat a Adapters b Processor s c Power pods d D2Ds e Boards 3 Escalate following normal procedu...

Page 13: ...rd Diskette IDE 120 MB LS120 CD ROM IDE Hard disk drives Two 36 GB hot swap low voltage differential SCSI LVDS drives installed PCI expansion slots Eight hot swap 66 MHz 64 bit2 Two non hot swap 33 MHz 64 bit located in restricted area unsupported Environment Air temperature 5 to 35 C 50 to 95 F Heat output Approximate heat output in British thermal units BTU per hour 6174 BTU hr Hot swap power su...

Page 14: ...ows Notes These notices provide important tips guidance or advice Important These notices provide information or advice that might help you avoid inconvenient or problem situations Attention These notices indicate possible damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage could occur Caution These notices indicate situations t...

Page 15: ...nformation from the SCSI interface It retrieves drive fault status backplane temperature and fan failure information from the Intelligent Platform Management Bus IPMB Then queries the status of the power distribution board from the BMC and controls drive power on and power down to facilitate hot swapping PCI adapters fans and hard disk drives The CBC serves as a bridge between the internal Intelli...

Page 16: ... Manual xSeries 380 System management capabilities Predictive failure alerts available with installation of Intel Server Control ISC utility Redundant and hot swap fans Diagnostic LEDs Redundant and hot swap power supplies ...

Page 17: ...differ slightly from your hardware Front view PWR ACTIVE FAIL PWR ACTIVE FAIL POWER RESET INIT SYS PWR FAN GEN 754499 LCD DISPLAY Power control button Reset button Initialization button System power light Power failure light Fan failure light Hot plug adapter failure light Operator information panel Hard disk drive failure light Hard disk drive activity light Hard disk drive power on light ...

Page 18: ...must unplug both power cables from the chassis Statement 5 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source Reset button Press this...

Page 19: ...ss Hard disk drive activity light When this light is on the server is accessing the hard disk drive Hard disk drive power on light When this light is on power is present to the hard disk drive Power supply activity light When this light is on the power supply is functioning properly When this light is blinking the power supply is in standby mode Power supply predictive failure light When this ligh...

Page 20: ...ector Expansion slot Hot plug PCI status lights Power cord connector Keyboard port Auxiliary device pointing device port Power cord connector Parallel port External SCSI connector ICMB ports 2 top 1 bottom Video port Ethernet port USB ports Serial ports A top B bottom ...

Page 21: ...vides instructions on how to start your sever for the first time starting the server after shutting it off and how to shut off the server Turning on the server for the first time Starting the server for the first time refers to the act of plugging the power cables of the server into the power source and configuring the system before installing and starting the operating system Note Both cables mus...

Page 22: ...d Complete the following steps to turn on the server 1 Verify that the power cord s or cable s are plugged into either the PDU or the appropriate wall outlet 2 Turn on the monitor by pressing the monitor power button 3 Press the power button located on the front panel of the server See Front view on page 7 for the location of this button Attention If the following message displays during POST pres...

Page 23: ...erver in stand by mode Note After you turn off the server wait at least 5 seconds before you turn on the server again 3 Disconnect the server from the power source Stand by mode Stand by puts the server in a wait state When in a wait state the server is not running the operating system and all core logic is shut down except for the service processor Complete the following steps to put the server i...

Page 24: ...14 Hardware MaintenanceManual xSeries 380 ...

Page 25: ... disable Console Redirect see Table 8 on page 96 Running diagnostic programs To run the AMIDiagnostic program complete the following 1 Insert the LS120 diskette containing the diagnostic program into the diskette drive 2 Boot the system to the EFI shell 3 Select fs0 as the default drive by typing fs0 and pressing Enter 4 Start the diagnostic program by typing amidiag and pressing Enter 5 Use the a...

Page 26: ...u F7 Select or deselect all AMIDiag tests F8 Select or deselect all tests necessary to run a system quick test F9 Displays a list of the AMIDiag function keys F10 Run the selected test or tests Processor Problems Make sure the computer has the proper CPU and it is operating properly Run the Basic Functionality test and the CPU Compatibility Test on the System menu Check the CPU speed Run the Proce...

Page 27: ...s on data lines and data bits stuck at 0 Run the Walking 0s test on the Memory menu Keyboard Problems Make sure the keyboard interface works Run the Keyboard Controller test on the Keyboard Menu Make sure each keyboard key sends the correct signal to the computer Run the Scan ASCII Code test on the Keyboard Menu Make sure the keyboard LEDs work Run the Keyboard LED test on the Keyboard Menu SCSI D...

Page 28: ...lems Run the Video Memory test on the Video menu Make sure the video display attributes blinking bold and reverse video memory are operating correctly Run the Attribute test on the Video menu Make sure text displays correctly Run the 40x25 and 80x25 Display tests on the Video menu Make sure graphics display correctly Make sure the correct video drivers are loaded Run the Video 320x200 640x200 640x...

Page 29: ... Run all motherboard diagnostic tests Select the System menu Press F6 then F10 Run all memory diagnostic routines Select the Memory menu Press F6 then F10 Run all IDE drive diagnostic routines Select the IDE menu Press F6 then F10 Run all floppy diagnostic routines Select the Floppy menu Press F6 then F10 Run all keyboard diagnostic routines Select the Keyboard menu Press F6 Press F10 Run all vide...

Page 30: ...enu Note Each test on the System menu can generate error codes Processor test The processor test makes sure that the CPUs are functioning properly The processor test includes Basic Functionality Test Processor Speed Test CPU Mode Switching Test CPU Compatibility Test Coprocessor Test Basic functionalitytest The basic functionality test makes sure that the CPU s in the computer are operating correc...

Page 31: ... the CPU On error AMIDiag displays the register number data written and data read To perform this test select DMA Controller Test from the System menu and press Enter Interrupt controller test The Interrupt Controller Test performs a series of read and write tests on interrupt mask registers and checks for stray interrupts after masking off all interrupts AMIDiag displays the register numbers the ...

Page 32: ...CI VGA controller Multiprocessor test Select this test when running AMIDiag in a computer that has more than one CPU This test performs a variety of diagnostics on both CPUs To perform this test select Multiprocessor Test from the System menu and press Enter Follow the directions on the screen The multiprocessor test includes CPU Processor Test FPU Processor Test Memory Consistency Test I O Access...

Page 33: ...eight binary digits bits Parity is either even or odd The parity of a block of data storage is the sum of all the set binary digits in that unit If there are eight bits in each unit a byte the parity is the sum of all bits that are set to 1 PC system memory is organized into bytes that have even or odd parity This parity is achieved by adding a bit called the parity bit which is made even or odd b...

Page 34: ... memory chip in your computer is designed to hold 1 4 or 9 bits of data If the memory chip does not retain data there is an inconsistency in the data written to and read from memory For example the hexadecimal number 11 can be written to a memory location If the chip that holds the least significant bit bit 0 of this number is faulty 10 hex is read from memory instead of 11 hex This is called bit ...

Page 35: ...em memory between the Memory Start and Memory End values that has been tested If no errors occur select Return to main menu when this test finishes Select Browse error list if errors occur Extended pattern test This test is composed of two test routines that write data to memory read the data back and compare the data The subtests repeat until you press Esc They are Test Name Description Bit Stuck...

Page 36: ...attern Size field By changing the bit pattern size otherwise undetected memory errors will be discovered You should change this parameter to ALL to perform the most thorough memory error detection test The bit pattern sizes are 8 bits 16 bits 32 bits or all bit pattern sizes The default is 8 bits This test sequentially turns on all bits in system memory in a rolling pattern The pattern is construc...

Page 37: ... is 0 at any time Random memory test The Random Read Write Test uses five test routines to write a random bit pattern to a randomly selected DRAM system memory location and read the same memory location looking for the same bit pattern that was written The test cycles through each of the five routines The routines are To run the test select Memoryand Random Memory Test and press Enter A list of pa...

Page 38: ...mall electric charge to store memory This charge must be refreshed approximately every 15 625 microseconds Certain programs detect the memory refresh interval and use the refresh ratefor delay loops This AMIDiag test checks the DRAM system memory refresh interval rate When to Use Run the Refresh Test if a program that uses timing loops based on the memory refresh rate does not work properly in you...

Page 39: ... algorithm When toUse This test determines the cache memory size and tests the cache memory chips Make sure cache memory is enabled before running this test Cache is usually enabled via BIOS Setup If an error occurs in this test AMIDiag displays the current refresh rate and the ideal refresh rate Memory test error codes For memory test error codes see Memory test error codes on page 233 IDE device...

Page 40: ... test does not play audio CDs IDE CD audio test A speaker must be attached to the CD ROM drive before running this test This test plays all logical blocks if the starting and ending block are not specified Place an audio CD in the CD ROM drive Follow the instructions IDE CD data integrity test This test verifies the data transferred from the CD to the computer Unlike the CD Read test this test req...

Page 41: ...ves to be tested and run the test You can select the starting and endingclocks of data to be read or you can select the percentage of the drive to be read in a sequential or random order You can also run a random or sequential read test Seek test This test verifies the ability of the LS120 or ZIP drive to seek blocks of data sequentially or randomly Since most of these drives have a caching mechan...

Page 42: ...test to make sure that the DVD drive can read to all sectors of the DVD medium This test works with both encrypted and unencrypted DVDs IDE DVD drive test error codes For these codes see IDE DVD drive test error codes on page 238 SCSI diagnostics AMIDiag tests all SCSI devices installed in your computer SCSI tests run on all legacy SCSI or Wide and Ultra Wide SCSI devices The SCSI tests detect and...

Page 43: ... 33 The SCSI hard disk drive tests menu is shown below SCSI disk format test This test will format your SCSI disk and all data will be lost There is no reason to run this test unless you want to reformat your Disk ...

Page 44: ...firmware on the SCSI drive Choose this option to execute the diagnostic tests that reside on the SCSI disk drive If this test is successful you will be assured that the drive is operating in accordance with the drive manufacturer s specifications To run the test select SCSI Disk Self Diagnostic Test and press Enter Choose the parameters on the screen and choose Continue The SCSI Disk Self diagnost...

Page 45: ...g this test in destructive mode Coverage Prompt When you choose Sequential Test or Random Test a prompt for the percent of the drive to be tested appears Parameter Description overall Specifies drivewise as set for each drive Common Use the term to specify all drives SCSI Disk n Specify an individual drive parameter ...

Page 46: ...s SCSI disk read test This test sequentially and randomly reads logical blocks from the SCSI hard disk drive This test uses the SCSI Read command with a 10 byte CDB Command Data Block If you do not specify a starting and ending block number block 0 through the last block are tested Select SCSI Disk Read Test and press Enter A default parameter screen appears Parameter Description overall Specifies...

Page 47: ...number number of blocks tested and number of blocks left are updated Also the block tested is marked with a different character The random test is performed on the specified percentage of blocks between the specified start and end blocks SCSI disk boot sector test This test makes sure that you can boot from the selected SCSI disk drive Select SCSI Disk Boot Test from the SCSI menu and press Enter ...

Page 48: ... Enter Follow the instructions on the screen SCSI disk spin down test Choose this option to test the ability of the SCSI disk to spin down Select SCSI Disk Spin Down Test from the SCSI menu and press Enter Follow the instructions on the screen SCSI CD tests The SCSI CD tests include SCSI CD ROM Buffer Test SCSI CDROM Self Test SCSI CDROM Tray Test SCSI CD Read Test SCSI CD Play Test SCSI CD Data T...

Page 49: ...his test to make sure that the CD ROM drive can eject a CD The CD tray should open and close The CD ROM drive must have an auto eject feature for this test to work SCSI CD ROM drive read test This test reads logical blocks of data from the CD ROM drive This test issues the SCSI Read command with a 10 byte CDB Select SCSI CD ROM Read Test and press Enter A parameter screen appears If the Sequential...

Page 50: ...yed Follow the screen directions to play an audio CD A default parameter screen appears when you select SCSI CD ROM Play Test The following appears if you specify an individual drive SCSI CD ROM drive data test This test makes sure that the SCSI CD ROM drive reads data correctly Select SCSI CDROM Data test Set the Test CDROM n parameter to Yes and choose Continue to run this test SCSI tape tests T...

Page 51: ...t be aborted You must wait until the entire disk self test completes SCSI tape write test This test erases old data and writes new data to the tape cartridge This test issues SCSI write commands to the tape drive block by block sequentially Warning This test destroys all data on the tape cartridge The test parameters are Repeat Count number of times to run this test and Quick Test test only 1 of t...

Page 52: ... error codes on page 239 Keyboard diagnostics The keyboard diagnostics tests are as follows Keyboard controller test The Controller Test issues a Self Test command to the keyboard controller and makes sure that the response is OK It then sends the Diagnostic Echo command to the keyboard and waits for a return from the keyboard Select Keyboard from the Main Menu and Controller Test Scan ASCII code ...

Page 53: ...essed Use this test to verify the codes with their respective keys Press Ctrl Break to exit this test Lower case keyboard scan ASCII codes Keystroke Scan Code ASCII Code Keystroke Scan Code ASCII Code Esc 01 1B 1 02 31 2 03 32 3 04 33 4 05 34 5 06 35 6 07 36 7 08 37 8 09 38 9 0A 39 0 0B 30 0C 2D 0D 3D Backspace 0E 08 Tab 0F 09 q 10 71 w 11 77 e 12 65 r 13 72 t 14 74 y 15 79 u 16 75 i 17 69 o 18 6F...

Page 54: ... 50 00 PgDn 51 00 Ins 52 00 Del 53 00 SysReq no key no key Key 45 56 5C Enter E0 0D E0 2F Print Screen Pause Home 47 E0 48 E0 PgUp 49 E0 4B E0 Keystroke Scan Code ASCII Code Keystroke Scan Code ASCII Code Shift Esc 01 1B 02 21 03 40 04 23 05 24 06 25 07 5E 08 26 09 2A 0A 28 0B 29 _ 0C 5F 0D 2B Shift Backspace 0E 08 Shift Tab 0F 00 Q 10 51 W 11 57 E 12 45 R 13 52 T 14 54 Y 15 59 U 16 55 I 17 49 O 1...

Page 55: ... F10 5D 00 Shift F11 87 00 Shift F12 88 00 Shift Num Lock Shift Scroll Lock Shift 7 47 37 Shift 8 48 38 Shift 9 49 39 Shift 4A 2D Shift 4 4B 34 Shift 5 4C 35 Shift 6 4D 36 Shift 4E 2B Shift 1 4F 31 Shift 2 50 32 Shift 3 51 33 Shift 0 52 30 Shift 53 2E Shift Sys Req no key no key Shift key 45 56 7C Shift Enter E0 0D Shift E0 2F Shift Print Screen Shift Pause Shift Home 47 E0 Shift 48 E0 Shift PgUp ...

Page 56: ...Ctrl e ENQ 12 05 Ctrl r DC2 13 12 Ctrl t DC4 14 14 Ctrl y EM 15 19 Ctrl u NAK 16 15 Ctrl i HT 17 9 Ctrl o SI 18 0F Ctrl p DLE 19 10 Ctrl ESC 1A 1B Ctrl GS 1B 1D Ctrl Return 1C 0A Ctrl a 1E 01 Ctrl s DC3 1F 13 Ctrl d EOT 20 04 Ctrl f ACK 21 06 Ctrl g BEL 22 07 Ctrl h Backspace 23 08 Ctrl j LF 24 0A Ctrl k VT 25 0B Ctrl 1 26 0C Ctrl Ctrl Ctrl Ctrl Shift Ctrl FS 2B 1C Ctrl z SUB 2C 1A Ctrl x CAN 2D 1...

Page 57: ...trl Del 93 00 Ctrl Sys Req no key no key Ctrl Key 45 Ctrl Enter E0 Ctrl 95 00 Ctrl Print Screen 72 00 Ctrl Break 00 00 Ctrl Home 77 E0 Ctrl 8D E0 Ctrl PgUp 84 E0 Ctrl 73 E0 Ctrl 74 E0 Ctrl End 75 E0 Ctrl 91 E0 Ctrl PgDn 76 E0 Ctrl Ins 92 E0 Ctrl Del 93 E0 Keystroke Scan Code ASCII Code Keystroke Scan Code ASCII Code Alt Esc 01 00 Alt 1 78 00 Alt 2 79 00 Alt 3 7A 00 Alt 4 7B 00 Alt 5 7C 00 Alt 6 7D...

Page 58: ... 00 Alt 35 00 Alt 37 00 Alt Space 39 00 Alt Caps Lock Alt F1 68 00 Alt F2 69 00 Alt F3 6A 00 Alt F4 6B 00 Alt F5 6C 00 Alt F6 6D 00 Alt F7 6E 00 Alt F8 6F 00 Alt F9 70 00 Alt F10 71 00 Alt F11 7B 00 Alt F12 8C 00 Alt Num Lock Alt Scroll Lock Alt Keypad 4A 00 Alt Keypad 4E 00 Alt Keypad Numbers 00 Alt Del Alt SysReq no key no key Alt key 45 Alt Enter A6 00 Alt A4 00 Alt Print Screen Alt Pause Alt H...

Page 59: ...mpletes The Keyboard clock line test error codes are shown below Keyboard data line test The Keyboard Data Line Test makes sure the keyboard data line is working properly Select Keyboard from the Main Menu and Keyboard Data Line Test Press Enter to start the Keyboard Data Line Test The Keyboard data line test error codes are shown below Keyboard test error codes For the keyboard test error codes s...

Page 60: ...directions on the screen Video monitor test These tests verify the video controller output in addition to the communication between the controller and the display device Attribute test This test tests the video display attributes This test displays a screen with a blinking line reverse video line high intensity line and lines in 8 colors in video mode 3 mode 7 if monochrome This test can be run on...

Page 61: ...n in reverse video All monochrome and all color monitors Subtest Description Text and Attribute Test Makes sure all characters are displayed in the proper color Grid Test Verifies the graphic dot spacing for each mode Aspect Ratio and Display Centering Centers the monitor display Circular Pattern Test Centers the monitor display Resolution Reports the screen resolution Animation and Flicker Report...

Page 62: ...ests This test diagnoses USB keyboard hardware functionality and determines the data transfer rate between the USB host controller and the USB keyboard This test tests the USB keyboard key codes and keystrokes To run the test select Device Test from the USB menu Select USB Keyboard test and press Enter There are four sub tests available for USB keyboard test USB Keyboard Control Test USB Keyboard ...

Page 63: ...This Device Select YES to run the USB Keyboard Test The default is YES if AMIDiag found a USB keyboard Sensitivity Test Select YES to run the Sensitivity test PnP Test Select YES to run the USB Mice PnP Plug and Play Test The default is YES if AMIDiag found a USB mouse This test makes sure that the USB mouse plug and play feature works properly The Plug and Play feature automatically configures th...

Page 64: ...eing used before running the test Floppy seek test This test verifies the track to track seeking capability of the floppy drive This test sends Seek instructions alternately to the outer and inner sections of the floppy drive Floppy change line test This test verifies the disk change line capability of the floppy drive A drive with disk line change capability allows the operating system to recogni...

Page 65: ...nes check all COM port controller at speeds from 300 to 115 200 bps up to 460 800 bps if a 16550 UART is installed Select the number of data bits number of stop bits and parity type for each serial port Set the parameters for the ports to be tested Highlight a field using the and keys and set the parameters Select Continue and press Enter Serial port hardware test The serial port tests includes Se...

Page 66: ...properly AMIDiag can test up to three parallel ports LPT1 through LPT3 This test checks every part of the parallel port controller and allows you to set parameters for the characteristics of the individual parallel ports for testing All parameters can be modified for each parallel port The Parallel Port Test includes Parallel Port Hardware Test Interrupt Test Printer Test ECP Test EPP Test Paralle...

Page 67: ... and Power Interface ACPI is a part of the Intel Operating System Directed Power Management OSPM specification for laptop mobile server desktop and home computers ACPI includes the existingBIOS power management standards APM APIs PnP Plug and Play BIOS APIs and other standards into one coherent power management and configuration specification ACPI also provides an orderly transition from legacy ha...

Page 68: ...on page 248 Options menu The Options menu items are as follows System information The System Information main screen is as follows The System Information utility detects and reports sound cards PCI USB and SCSI devices You can run Sysinfo from within AMIDiag by selecting System Information from the AMIDiag Options menu When to use Sysinfo Use Sysinfo to determine the hardware and software environm...

Page 69: ...fo is running then press F10 to run all selected menu items The entire Sysinfo report on your computer will be printed Finding information Select an option by pressing the or keys then press Enter To display information about Menu Menu Option Adapter cards installed in the computer Hardware Adapter Information Basic system configuration Hardware System Configuration BIOS version Hardware BIOS Info...

Page 70: ... information Setup Power Management Information Printing system configuration information Options See the procedure for this at Reports on page 59 SCSI device information Setup SCSI information Software interrupt assignments Environment Software Interrupts System configuration information Hardware System Configuration Key Description N Go to the next screen Enter Select a menu option P Return to t...

Page 71: ...lect Edit Batch Parameters from the AMIDiag Options menu You can set Type of AMIDiag test to be run Number of times each test is run Test parameters for example you can specify the starting and ending hard disk drive heads and cylinders to be tested Edit batch parameters menu The following box appears when you select Edit Batch Parameters Batch parameters Choose Batch Parameters and press Enter Th...

Page 72: ... Timebound test mode Cycle TLimit Min Specifies the time period in minutes in case of Timebound test mode Mode Description Continuous The specified tests are executed until Esc or Ctrl Break is pressed Timebound Specify how long the test is to run Type the hours in the Time Limit Hrs field and the minutes in the Time Limit Min and press Enter The maximum hours is 999 The maximum minutes is 59 Pass...

Page 73: ... parameter to run the interactive tests in interactive mode Your input is required in an interactive test The default value for this parameter is always No The actions are Parameter Description Default The selected AMIDiag tests are executed in exactly the same order they were selected in Random The selected AMIDiag tests are executed in a random manner Testwise The selected AMIDiag tests are exec...

Page 74: ... impossible to decide if the test has passed or failed without your input the test will execute and it will wait for your decision whether the test passed Quick Test Use Description Complete a system test in a shorter time Select the diagnostic tests you want to run or you can press F7 to select all diagnostic tests on an AMIDiag menu Set the Quick Test parameter to Yes If you press F10 to run the...

Page 75: ...es beside them Highlight the tests to be run and press Enter Aborting tests Press Esc to abort the testing process Testing stops after any test in progress has been completed Quick test Choose Quick Test The screen that appears is similar to the Repeat Count screen as shown below Select the test group A list of all tests appears Tests that support quick test have Yes beside them Highlight the test...

Page 76: ...and press Enter all AMIDiag tests on the menu are listed Choose the tests to be run in batch mode by highlighting the test and pressing Enter For example if you select System thefollowingscreen appears If you highlight a test such as Basic FunctionalityTest the test parameters for that test are displayed Set the parameters and select another diagnostic test Select CONTINUE when you have set all te...

Page 77: ...ion does not have to be INI You can then run the AMIDiag diagnostic tests that are specified in this file by pressing F10 Save batch parameters You can save all batch mode parameters selected tests selected devices and error logging information to an AMIDiagbatch parameter file via this option You can then load this ASCII file later and use the same saved options to run another AMIDiag test sessio...

Page 78: ...id entries are ignored Script file comment lines start with The does not have to be in the first column Type of files The types of test configuration files are AMITESTS INI USRTESTS INI optional AMITESTS INI This file contains information about the test configuration when AMIDiag was shipped Most AMIDiag tests are implemented as external programs so AMIDiag can run in a limited memory environment ...

Page 79: ...rogram either using this line or the following two identifiers SubMenu YES or NO If Yes an arrow displays beside the test name in the menu to indicate a second level test selection menu is present Note The following parameters are effective for the USRTESTS INI file only InitCommand The command line parameters passed to the file during the initialization stage RunCommand The command line parameter...

Page 80: ...ycle n ModeInCycle Passbound Timebound or Continuous PassesInCycle Specifies the number of passes in a cycle HoursInCycle Specifies the hour part of time period in a cycle MinutesInCycle Specifies the minute part of the time period in a cycle Order Default Random or Testwise WaitOnError YES or NO BreakOnError YES or NO TestInteractiveAll YES or NO This is the global control for interactive tests I...

Page 81: ...e Full pathname of the log file Heading Title of the log CYCLEn TestName Individual test parameters Repeat Number of times to repeat the test in one pass of a cycle TestInteractive YES or NO Effective if the value of TestInteractiveAll is No QuickTest YES or NO Effective if the value of QuickTestAll is No Other parameters Parameters specific to a test CYCLEn ExecBat Specify the bat file to be exec...

Page 82: ...t device The settings are YES or NO Log errors only with time Select YES to direct AMIDiag to write errors and the time theyoccurred to the selected output device The settings are YES or NO Append to old log file Select YES to direct AMIDiag to append the current log file to a previous log file The settings are YES or NO Log device info on fail If a system error occurs and the system fails while A...

Page 83: ...s in menu Select this option to display the list of test menus and select a menu When you select a menu the tests for that menu display Toggle all tests Choose this option to select all tests Toggle all quick tests Choose this option to select all quick tests Quick tests are abbreviated versions of the complete test They test one percent of the items Run selected tests Choose this option to run th...

Page 84: ...cribed in the following table Upon completion of the first row memory test the memory testing continues with the base memory test If the first row test fails there are several possible failing cases Two failing scenarios are described in the following sections Case 1 The first row memory test encounters a MBE Multi Bit Error in the first populated row of memory configured Irrespective of the numbe...

Page 85: ...e DIMM history For more information on how to clear CMOS see Clearing the CMOS register on page 220 Power on the system Error logging The defective row DIMM s found during this test cannot be logged to the SEL or reported on screen Case 2 The system is populated with only one row of memory and the first row memory test encounters a SBE Single Bit Error In this case the BIOS will write these rows i...

Page 86: ...failing cases are described below Case 1 The system is populated with more than one row of memory and the first row memorytest encounters a SBE Single Bit Error In this case theBIOS will write these rows into CMOS history and map out the first row of DIMMs and continues with base memorytesting If the base memory test does not encounter any memory errors then the system will continue to boot User n...

Page 87: ...re than one row of memory and the first row memory test encounters a SBE Single Bit Error The base row test encounters memory errors on all the rows In this case the BIOS will write the failing row from first row test into CMOS history map out the first row of DIMMs and continues with base memory testing The base memory test will write the failing rows into CMOS history and map out the defective r...

Page 88: ...h single bit errors SBE and multi bit errors MBE Case 3 The system is populated with more than one row of memory the first row memory test encounters a SBE Single Bit Error and the base row test encounters memory errors but not on all the rows In this case the BIOS will write the failing row from first row test into CMOS history map out the first row of DIMMs and continues with base memory testing...

Page 89: ...nd the manufacturer of DIMMs match 2 Clear CMOS via the front panel or via clear CMOS jumper see Clearing the CMOS register on page 220 in order to clear previous defective DIMM history 3 Power on the system to continue Error logging The defective row DIMM s found during this test case will be logged to the SEL and reported on the screen Case 4 This is a special case where memory errors encountere...

Page 90: ...d on screen Extended memory test The extended memory test takes effect after both the first row test and the base memory test have passed The Extended Memory Test will test the physical memory above 2 GB to a maximum of the total installed memory Any errors found will be detected to the failing memory row and recorded into the CMOS history bits for processing during the next reset Since this occur...

Page 91: ...Chipset EDS for further details on the system memory map A second set of messages will be seen later in the POST which indicates where the memory test found errors The sequence is as follows Error in memory subsystem Lower Upper Board DIMM XX ERRORS FOUND IN MEMORY SUBSYSTEM FAILING ROWS WILL BE MAPPED OUT ON THE NEXT RESET IT IS STRONGLY SUGGESTED THAT YOU RESET THE SYSTEM NOW ALLOWING THE SYSTEM...

Page 92: ...tem Under User Notification in Example 2 the following error message can be seen if the system is reset 32768 MB Total Memory Installed 30720 MB Configured 30720 MB Tested 8C9B DIMMs mapped out Upper Board 17 20 Note In the above example we do NOT see Memory Errors Detected because the defective memory has been mapped out This is shown because the second line configured size is less than the first...

Page 93: ...astest mode In the alternate mode each cache line is tested The Defective DIMM Mapout is used to turn off mapout completely If this is disabled defective DIMMs will be detected but not mapped out on the next BOOT The Clear Bad Memory Row Info is used to clear the history and retest all memory This option is used when defective memory has been replaced and the user wishes to place it in service aga...

Page 94: ...84 Hardware MaintenanceManual xSeries 380 ...

Page 95: ... Interface EFI Shell on page 89 Follow these steps to power up the xSeries 380 server 1 Press the Power on off button on the Front Control Panel Pressing this button causes the server fans to start up and POST to begin running You can monitor boot progress in two different places the video display on a monitor attached to the system and the LCD display located on the Front Control Panel Informatio...

Page 96: ...Manager allows you to control the server s booting environment Depending on how you have configured the boot options after the server is powered up the Boot Manager presents you with different ways to bring up the system For example you can boot to the EFI Shell to an operating system located on the network or residing on media in the server or the Boot Maintenance Menu EFI Shell A simple interact...

Page 97: ...iding the name of the EFI application Along with the name you can also provide either ASCII or UNICODE arguments the file might use Given the EFI application name and any options the EFI Boot Manager searches for the executable file in the same partitions and directories as described in Boot from a File option When the file is found it is executed Delete Boot Options Allows you to delete a specifi...

Page 98: ...d a boot 3 Select the system partition No Volume Label VenHW unknown Device 80 HD Part1 4 Select file menu eli efi 5 Enter new description type Linux 6 Enter boot option data type N 7 Press Enter 8 From the boot options maintenance menu select Save Settings to NVRAM 9 Exit the boot options menu 10 Exit the main menu Microsoft The following sections describe how to save and rebuild boot records und...

Page 99: ...to the EFI Developer s Guide To find this guide you must download the EFI sample implementation source code from the sample implementation download area of the Extensible Firmware Interface Web Site Go to the following URL and click on the EFI sample implementation source code Once you download the sample locate the Microsoft Word file named Efi_dg doc in the Notes folder To develop your own shell...

Page 100: ...scripts only load driver_name Loads a driver ls b dir dir Obtains directory listings map bdvr sname handle Maps sname to device path mem address size MMIO Dumps Memory or Memory Mapped IO memmap b Dumps memory map mkdir dir dir Creates a new directory mm address Width Type n Memory Modify type Mem MMIO IO PCI n for noninteractive mode when inside a nsh file mode col row Sets or gets the current te...

Page 101: ...imary screens on page 92 Record setup settings Before you alter any settings you should be sure that you have recorded the current values If the default values ever need to be restored after a CMOS clear for example you must run Setup again Referring to recorded original settings could make your task easier Navigating Setup Utility screens The BIOS Setup Utility consists of five primary menus Each...

Page 102: ...s the menu items available on the Mainscreen Default values appear in brackets Advanced Table 6 on page 93 describes the menu items available on the Advanced screen Five menu items exist on this screen Each of these items contains sub menus that in turn can also lead to subsequent sub menus Default values appear in brackets Table 5 BIOS Setup Main Screen Menu Items Menu Item Default Value Descript...

Page 103: ...Serial Port B Auto Enable Disable Determines Serial Port B configuration at boot time Auto causes the server to determine the Base I O address and interrupt to use for the port Enable requires you to supply the Base I O address and the interrupt value Disable causes the server to disable the port Parallel Port Auto Enable Disable Determines Parallel Port configuration at boot time Auto causes the ...

Page 104: ...auto or hard drive Secondary IDE Master drive_id Not Installed A drive specific identifier for the secondary IDE master device currentlyinstalled in the system Clicking on the value displays a subsequent sub menu item Type Type specifies how the server perceives the device automatically IDE or as an ATPI device Chipset Configuration Request Bus Parking Disabled Enabled Determines whether or not to...

Page 105: ...ear All MCA Error Record Disabled Enabled Enabled will clear MCA Error Records logged in the NVRAM Table 7 BIOS Setup Security Screen Menu Items Menu Item Default Value Description Administrator Password Is Not Installed Installed The current administrator password To set the administrator password use the Set Administrator Password menu item User Password Is Not Installed Installed The current us...

Page 106: ...u Items Menu Item Default Value Description Console Redirection N A Selecting this option allows you to configure for console redirection Service Boot Disabled Enabled Enabling this item will allow you to boot into Service Partition Boot mode The item will be automatically reset to Disabled on the next system boot Table 9 BIOS Setup Exit Screen Menu Items Menu Item Description Exit Saving Changes ...

Page 107: ...r a Yes or No response Yes loads setup values from a file previously saved through the Save Custom Defaults menu item You must specify the file name No aborts the action Save Custom Defaults Lets you save the current set of values into a file that you could later load using the Load Custom Defaultsmenu item Clicking on the menu item causes the system to prompt you for a Yes or No response Yes writ...

Page 108: ...irmware This utility is an EFI application program that updates the following server code one at a time Baseboard Management Controller BMC Hot Swap Controller HSC Chassis Bridge Controller CBC BIOS For the most recent firmware downloads update utilities and instructions refer to the web site http www ibm com pc support Important When replacing the T Docking board or the I O Legacy board the BIOS ...

Page 109: ... supported by IBM and is available from the Intel web site Regardless of the event from system boot to critical failure the appropriate management controller generates the event message Event messages are passed to the Baseboard Management Controller BMC the primary management controller on the Intel server systems The BMC passes the Event Message to the System Event Log SEL where it becomes avail...

Page 110: ...s from the non volatile storage area Sort the SEL records by various fields such as Timestamp Sensor Type Number Event Description and Generator ID SEL Viewer can display the SEL records in raw hex format as read from the server Running the SEL Viewer utility Note You can run the utility directly from the System Utilities CD or from a diskette you create from the CD If you choose to run the utilit...

Page 111: ...m Timestamp Sensor type and number Event description based on IPMI Specification and BIOS EPS Generator ID When the utility is first invoked it loads the SEL records from the server The status box shown in Figure 3 on page 103 is displayed to indicate that the SEL Viewer is loading SEL records from the server All SEL record information is displayed as one system event per row The interpretation of...

Page 112: ...ove around the various menu items and use return key to select a particular menu item A brief help message about the option selected from the menu is displayed at the bottom of the SEL Viewer main window The display pane supports arrow keys PgDn PgUp Home and End keys to pane across the display pane Figure 2 SEL Viewer Utility main window TS Time Stamp GID Generator ID ER Event Message Format Revi...

Page 113: ... Menu Item Open This option allows the user to open an existing SEL data file for viewing Selecting this option prompts the user to specify a filename having the sel file name extension The SEL file is displayed on the original mode that it was saved on either raw hexadecimal or interpreted format The Open dialog box provides the user with the ability to browse drives and directories for existing ...

Page 114: ...le format is specified as an ASCII readable file with each system event ending with a carriage return line feed This option also provides the user with the ability to select drives and directories by browsing as shown in Figure 6 If the SEL data cannot be saved or the file cannot be created or overwritten the program displays error messages accordingly File Menu Item Exit This option allows the us...

Page 115: ...ed mode display all the SEL records are decoded and displayed in text format as shown in Figure 2 on page 102 The menu item name toggles between Display in hex and Display in text to allow changing from one display mode to the other When the display mode is changed SEL Viewer automatically loads the SEL entries from the server and displays it in the new display mode Display mode is toggled between...

Page 116: ...he SEL viewer data on the xSeries 380 server platform Generator ID codes The following table lists the generator ID codes Sensor codes The following table lists the sensor codes Generator ID Description 20 00 BMC 28 00 CBC C0 00 HSC Sensor Type Sensor Number Sensor Name 00 Spare sensor 09 Spare sensor 1 14 Spare sensor 2 01 Temperature 01 Backplane HSC TeeDock Temperature 02 HSC SCSI Backplane Tem...

Page 117: ...lt 01 17 SCSI TERM Volt 02 18 SCSI TERM Volt 10 19 SCSI TERM Volt 11 1A SCSI TERM Volt 12 41 Processor 0 Power Good 42 Processor 1 Power Good 43 Processor 2 Power Good 44 Processor 3 Power Good 45 Processor Board 1 5 Volt Power Good 46 Processor Board 1 5 Volt FOK 47 Processor Board 1 8 Volt Power Good 48 Processor Board 1 8 Volt FOK 49 Processor Board Sys Power Good 4A Processor Board Chipset 4B ...

Page 118: ...supply 4E Power Supply 1 4F Power Supply 2 50 Power Supply 3 51 Power Supply 4 52 Upper Memory Board D2D_0 53 Upper Memory Board D2D_1 54 Lower Memory Board D2D_0 55 Lower Memory Board D2D_1 56 SP 3 3 Volt CPU 57 SP 3 3 Volt_1 D2D 58 SP 3 3 Volt_2 D2D 59 SP 5 Volt_1 D2D 5A SP 5 Volt_2 D2D 5B Hot Swap 12 Volt D2D 09 Power unit 01 Power Unit Status 02 Power Unit Redundancy 0D Hot swap drive 03 Hot S...

Page 119: ...3B Hot Plug PCI Slot 5 3C Hot Plug PCI Slot 6 3D Hot Plug PCI Slot 7 3E Hot Plug PCI Slot 8 3F Hot Plug PCI Slot 9 40 Hot Plug PCI Slot 10 23 Watchdog 03 BMC Watchdog C7 OEM C7 2B Processor 0 Fan Boost Temperature 2C Processor 1 Fan Boost Temperature 2D Processor 2 Fan Boost Temperature 2E Processor 3 Fan Boost Temperature 2F Upper Memory Board Fan Boost Temperature 30 Lower Memory Board Fan Boost...

Page 120: ... Disabled IERR Thermal Trip or FRB3 08 N A Device added or removed 09 N A Device enabled or disabled 0A N A Transition to running or test on or off line Event Description Offset Definition 06 00 PHP slot fault de asserted 06 05 PHP slot powered on 07 00 PHP slot fault asserted 07 05 PHP slot powered off Error Type signal SEL Event Log Format Generator ID Msg Rev Sensor Type Sensor EvDirEv Type var...

Page 121: ...0 PCI Inbound Delayd Timeout 0x31 0x03 0x13 0x0C 0x6F Data1 0xA5 BUS Data2 DEV Data3 Bit7 3 FUN Data3 2 0 PCI Addr Parity SERR 0x31 0x03 0x13 0x0D 0x6F Data1 0xA4 BUS Data2 DEV Data3 Bit7 3 FUN Data3 2 0 PCI Data Parity SERR 0x31 0x03 0x13 0x0E 0x6F Data1 0xA4 BUS Data2 DEV Data3 Bit7 3 FUN Data3 2 0 PCI PERR PERR 0x31 0x03 0x13 0x0F 0x6F Data1 0xA4 BUS Data2 DEV Data3 Bit7 3 FUN Data3 2 0 PCI DPE...

Page 122: ...if the event is logged by BIOS Event Direct Event Type 0x6F if event offsets are specific to the sensor 7 0 Assertion Event 1 Deassertion Event 6 0 0x6F Event Data 1 7 6 00 unspecified byte 2 10 OEM code in byte 2 5 4 00 unspecified byte 3 10 OEM code in byte 3 BIOS will not use encodings 01 and 11 for errors covered by this document 3 0 Offset from Event Trigger for discrete event state Follow IP...

Page 123: ...rror correction BYTE ENUM The primary hardware error correction or detection method supported by this memory array See System Management BIOS Reference Specification v2 3 1 section 3 3 17 2 for definitions 07h 2 1 Maximum capacity WORD Varies The maximum memory capacity in kilobytes for this array If the capacity is unknown this field contains 8000 0000h 0Bh 2 1 Memory error information handle WOR...

Page 124: ...Array Handle WORD Varies The handle or instance number associated with the Memory Array to which this device belongs 06h 2 1 Memory Error Information Handle WORD Varies The handle or instance number associated with any error that was previously detected for the device If the system does not provide the error information structure the field contains FFFEh otherwise the field containseither FFFFh if...

Page 125: ...xt of the Memory Array containing this Memory Device 10h 2 1 Device Locator BYTE STRING The string number of the string that identifies the physically labeled socket or board position where the memory device is located e g SIMM 3 11h 2 1 Bank Locator BYTE STRING The string number of the string that identifies the physically labeled bank where the memory device is located e g Bank 0 or A 12h 2 1 Me...

Page 126: ...ntrolled by the DMTF not this specification Byte value Meaning 01h Other 02h Unknown 03h DRAM 04h EDRAM 05h VRAM 06h SRAM 07h RAM 08h ROM 09h FLASH 0Ah EEPROM 0Bh FEPROM 0Ch EPROM 0Dh CDRAM 0Eh 3DRAM 0Fh SDRAM 10h SGRAM 11h RDRAM Memory device type detail Note Bit field values are controlled by the DMTF not this specification Multiple bits are set if more than one attribute applies Word bit positi...

Page 127: ...EvMRev Event Message Revision This field is used to identify different revisions of the Event Message format The revision number shall be 03h for Event Messages that comply with the format given in this specification Sensor Type 0x13 for critical interrupt Sensor Number Number of sensor that generated this event Unique value for each type of event because IPMI specification requires as such This f...

Page 128: ...oftware ID or IPMB slave address 1 ID is system software ID 0 ID is IPMB slave address 7 4 0x3 for system BIOS 3 1 0 Format revision Revision of the data format for OEM data bytes 2 and 3 For this revision of the specification set this field to 0 All other revisions are reserved for now 0 1 ID is system software ID As a result the generator ID byte will start from 0x31 and go up to 0x3f in increme...

Page 129: ... bytes as unspecified Byte 3 0 is 03 for FRB 2 failure during POST Event Data 2 7 0 OEM code 2 or unspecified For formatrev 0 if this byte is specified it contains bits 7 0 of the POST code at the time FRB 2 reset occurred port 80 code Event Data 3 7 0 OEM code 3 or unspecified For format rev 0 if this byte is specified it contains bits 15 8 of the POST code at the time FRB 2 reset occurred port 8...

Page 130: ... 8131 Processor in socket M1 Disabled 8132 Processor in socket M2 Disabled 8133 Processor in socket M3 Disabled 8140 Processor in socket M0 failed FRB level 3 timer 8141 Processor in socket M1 failed FRB level 3 timer 8142 Processor in socket M2 failed FRB level 3 timer 8143 Processor in socket M3 failed FRB level 3 timer 8150 Processor in socket M0 failed initialization on last boot 8151 Processo...

Page 131: ...em Lower Board DIMM 8 8C59 Error in memory subsystem Lower Board DIMM 9 8C5A Error in memory subsystem Lower Board DIMM 10 8C5B Error in memory subsystem Lower Board DIMM 11 8C5C Error in memory subsystem Lower Board DIMM 12 8C5D Error in memory subsystem Lower Board DIMM 13 8C5E Error in memory subsystem Lower Board DIMM 14 8C5F Error in memory subsystem Lower Board DIMM 15 8C60 Error in memory s...

Page 132: ... Upper Board DIMM 13 8C7E Error in memory subsystem Upper Board DIMM 14 8C7F Error in memory subsystem Upper Board DIMM 15 8C80 Error in memory subsystem Upper Board DIMM 16 8C81 Error in memory subsystem Upper Board DIMM 17 8C82 Error in memory subsystem Upper Board DIMM 18 8C83 Error in memory subsystem Upper Board DIMM 19 8C84 Error in memory subsystem Upper Board DIMM 20 8C85 Error in memory s...

Page 133: ...own timeout Set the Fault Resilient Boot FRB timeout Configure the Advanced Configuration and Power Interface ACPI features Enable or disable Platform Event Filtering PEF and Platform Event Paging PEP Running the server management configuration utility The server management configuration utility can be found on the system utilities CD see The xSeries 380 System Utilities CD on page 98 8C93 DIMMs m...

Page 134: ...figuration data on the command line For example if you built an initialization file called mydata ini you would load it with the command smconfig mydata ini Alternatively you could load the data from mydata ini with the File Open command described below Main window The SM Config pull down menu lets your select the main features of the utility To access menu items use the arrow keys Press the Enter...

Page 135: ...igure platform specific features including the accelerated cool down period Accelerated cool down This feature lets you enable the system to cool down more rapidly when the system is powered off Set the accelerated cool down timeout in seconds range is 0 to 65535 If accelerated cool down is enabled that is the cool down time is not 0 the BMC leaves the system fans running for the specified time af...

Page 136: ...ng PEF setup Platform Event Filtering lets you configure the actions to take when certain platform events occur You can specify which events to filter PEF enable Enables or disables Platform Event Filter PEF Logging enable Enables or disables system event logging when an event filter is triggered PEP actions Enables or disables Platform Event Paging PEP actions when an event filter is triggered PE...

Page 137: ...ff and during POST Always Active The serial port is always dedicated for EMP use Always Disabled The EMP is deactivated Restricted access mode Enables or disables restricted mode access When restricted mode is enabled control operations that could disable or alter a running system via the EMP are disabled Connection mode Configures the method to connect to the EMP Direct Connect Mode is for applic...

Page 138: ...s mode Sets the remote access mode The choices are Disabled A remote system cannot initiate a LAN session Enabled A remote system can initiate a LAN session regardless of system state or health Restricted Control operations such as power down front panel NMI and reset cannot be performed Host IP address The Host IP Address is the logical or Internet Address of this server You must enter the IP add...

Page 139: ...to clear or set the new password to the BMC DHCP Enables or disables the Dynamic Host Configuration Protocol DHCP which allows the server to automatically assigntheHost IP address Gateway IP address and Subnet Mask If DHCP is disabled you must enter the Host IP address Gateway IP address and Subnet Mask fields DPC and the DPC console The Direct Platform Control DPC Console is the user interface to...

Page 140: ...e standard output device Running the FRUSDR Load utility Follow these steps to run the FRUSDR Load Utility 1 Boot to the EFI Shell 2 Copy the FRUSDR package to an LS120 diskor to the hard drive You canfind the FRUSDR package on the servicer CD 3 Load the Intelligent Platform Manager Interface IPMI driver by typing the following command load ipmi efi Note The IPMI driver file name might change inde...

Page 141: ...tion file may be used to load multiple FRU and SDR files In the configuration file each FRU and SDR file name must be called out Additionally each FRU area and field to be programmed must also be specified The configuration file may be used to prompt or request information from the user and to inquire from the user which FRU areas to program or h Displays usage information d FRU SDR Only displays ...

Page 142: ... pre determined amount is written In some cases if there isn t enough data being displayed to warrant a pause then the pause command will be ignored Cleanup and exit Finally if any update was successfully performed a single message will be displayed and the utility exits with an exit code of 0 If the utility fails then it will exit with an error message and exit code ...

Page 143: ...the basic information that is needed to install hardware components in the xSeries 380 server Attention A trained service technician is required to install or replace all components except Fans Hard drives Power supply For a list of supported options for your server see the ServerProven list at http www ibm com pc compat Note Remove the four rubber grip carrying handles on the sides of the chassis...

Page 144: ...void a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn...

Page 145: ...ff the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source Statement 10 CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs 1 2 ...

Page 146: ... you begin Before you begin to install options in your server read the following information Become familiar with the safety and handling guidelines provided in Related service information on page 177 These guidelines will help you work safely while working with your server or options Make sure you have an adequate number of properly grounded electrical outlets for your server monitor and any othe...

Page 147: ...e server The rack selected and the ventilation provided must be suitable to the environment in which the server will be used To help maintain proper cooling and system reliability ensure that Each of the drive bays has either a drive or a filler panel installed Each of the power supply bays has either a power supply or a filler panel installed A removed hot swap drive is replaced within ten minute...

Page 148: ...it dual inline memory modules Each board interfaces to the processors through connectors on the side of the processor baseboard I O Baseboard Eight 64 bit 66 MHz Hot Plug PCI slots Two 64 bit 33 MHz PCI slots accessible by qualified service technician only ATI RAGE XL PCI super video graphics array controller with 8 MB of video memory The QLogic ISP 12160 LVDS SCSI controller supports two LVDS cha...

Page 149: ... board can support from 512 MB to 32 GB The xSeries 380 server can support up to 64 GB of system memory SCSI Backplane The SCSI Backplane supports up to two 1 inch SCA2 type LVDS SCSI drives mounted in carriers Front Panel The Front Panel provides the user interface to the server Push button switches control power up reset and initialization functions LEDs indicate power on power supply failure ha...

Page 150: ...llel port and determines the port address and interrupt When disabled the interrupt is available to add in boards Keyboard port The 6 pin keyboard port lets you connect a PS 2 compatible keyboard to the server You must be sure the keyboard is plugged into the system before powering it up During power up the BIOS detects the keyboard and configures its controller accordingly The keyboard controller...

Page 151: ...es power management feature support in accordance with the PCI Bus Power Management Interface Specification For detailed information on the ISP12160A Ultra3 SCSI chip refer to the ISP12160A 33 and ISP12160A 66 Intelligent Dual SCSI Processors Data Sheet and the ISP12160 ISP12160A Intelligent Dual SCSI Processors Designer s Guide QLogic produces both of these documents IDE controller The I O Firmwa...

Page 152: ...atform Management Interface IPMI sensors in the system e g temperature and voltage sensors System power control Platform Event Paging PEP Platform Event Filtering PEF Power distribution board monitoring Temperature and voltage monitoring Fan failure monitoring Processor presence monitoring Speaker Beep capability on standby and when system is powered up Intel Itanium processor SEEPROM interface Pr...

Page 153: ...agement Bus IPMB and the external Intelligent Chassis Management Bus ICMB The internal IPMB transports server management information within a system and the external ICMB transports server management information between various chassis in a cluster configuration that can contain multiple servers and peripherals Hot swap option installation This section contains the information necessary to install...

Page 154: ...te the following steps to replace a 172 mm fan 1 Review the information in Before you begin on page 136 2 If the server is rack mounted slide the server out far enough to expose the fan access doors near the front sides of the chassis Statement 15 CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit is extended 3 Locate the fan you are replacing If it is a fail...

Page 155: ...a hot swap 120mm fan The two 120 mm fans are mounted on the top front of the server These fans can be replaced without shutting down the system A failed fan will be indicated by an amber LED on the front panel and an amber LED on the failed fan itself Note The illustrations in this document might differ slightly from your hardware Complete the following steps to replace a 120 mm fan 1 Review the i...

Page 156: ...d push to engage the connector 7 Close the fan access door and tighten the thumbscrew 8 Slide the server back into the rack Hot swapping a hard drive The xSeries 380 server supports a variety of single ended SCSI SCA type hard disk drives The area below the system s controls and indicators front side houses up to two drives Each drive slot can contain a single industry standard SCSI 2 or SCSI 3 on...

Page 157: ... drive has failed See Table 13 for information on how to interpret the LEDs 2 Remove the plastic bezel on the front of the server 3 Push on the drive carrier latch 1 of the failed drive and use the handle to pull the assembly toward you Table 13 SCSI Drive Status LED Descriptions SCSI Drive Present Power On Green LED SCSI Drive Active Green LED SCSI Drive Faulty Amber LED Description and Action If...

Page 158: ...astic bezel on the front of the server Attention Do not press on the perforated metal bracket of the carrier when you push the assembly into the bay or you might damage the metal fingers of the bracket Hot swap power supplies In a fully configured system the power system contains four 800 watt autoranging power supplies Attention Because of chassis airflow disruption the power supply bay should no...

Page 159: ...rmation describes the steps to remove a power supply 1 Locate the power supply you want to remove 2 Push the thumb latch 1 to unlock the power supply handle and pull the handle 2 down to undock the supply 3 Pull the power supply forward out of the chassis and set thepower supply aside Table 14 Power Supply LEDs PWR Power Green LED PFAIL Predictive Failure Amber LED FAIL Power Supply Failure Amber ...

Page 160: ...M has validated an adapter for hot plug operation at http www ibm com pc us compat hotplug index shtml Otherwise contact the adapter vendor for information and support You can replace a hot plug PCI I O board without shutting down the server However you must use the operating system or a resident GUI to shut down or power off the PCI I O slot before you replace it This section provides instruction...

Page 161: ...sconnect any cables attached to the board you are removing 7 Press on the center of the retention mechanism that secures the end of the board nearest the rear of the chassis When the mechanism clicks open rotate it downward 1 8 Release the plastic retaining mechanism 2 that secures the end of the board nearest the front of the chassis Thumb screws Rear cover ...

Page 162: ... press the center of the mechanism until it clicks open and then rotate the mechanism downward 15 Align and insert the new PCI adapter into the slot and press it firmly into place Attention Some accessory option board outputs exceed Class 2 or limited power source limits and must use appropriate interconnecting cabling in accordance with the national electric code during installation 16 Close the ...

Page 163: ... mouse share a common housing but they are not functionally equivalent The following table shows the pin number assignments for the keyboard connector on the system board Table 15 Video port connector pin number assignments Pin Signal Pin Signal Pin Signal 1 Red 6 GND 11 NC 2 Green 7 GND 12 DDCDAT 3 Blue 8 GND 13 HSYNC 4 N C 9 N C 14 VSYNC 5 GND 10 GND 15 DDCCLK Table 16 Keyboard connector pin num...

Page 164: ...erial port A and serial port B The following table shows the pin number assignments for the serial port connector on the system board These pin number assignments conform to the industry standard 3 GND 6 NC Table 18 Parallel port connector pin out Pin Signal Pin Signal Pin Signal 1 STROBE_L 7 Data bit 5 13 SLCT 2 Data bit 0 8 Data bit 6 14 AUFDXT_L 3 Data bit 1 9 Data bit 7 15 ERROR_L 4 Data bit 2...

Page 165: ...rnal devices The following table shows the pin number assignments for the 68 pin SCSI connector 5 GND Ground 6 DSR Data set ready 7 RTS Request to send 8 CTS Clear to send 9 RIA Ring indication active Table 20 USB connector pin out Pin Signal Notes A1 VCC Over current monitor line port 0 A2 DataL0 Differential data line paired with DATAH0 A3 DataH0 Differential data line paired with DATAL0 A4 GND ...

Page 166: ... 15 61 S61 SEL 16 S16 DIFFSENS 39 S39 DB P1 62 S62 C D 17 S17 TERMPWR 40 S40 DB 0 63 S63 REQ 18 S18 TERMPWR 41 S41 DB 1 64 S64 I O 19 S19 RESERVED 42 S42 DB 2 65 S65 DB 8 20 S20 43 S43 DB 3 66 S66 DB 9 21 S21 ATN 44 S44 DB 4 67 S67 DB 10 22 S22 S22 45 S45 DB 5 68 S68 DB 11 23 S23 BSY 46 S46 DB 6 Table 22 IDE connector pinout Pin Signal Pin Signal Pin Signal Pin Signal 1 RSTDRV 11 DD3 21 DRQ 31 IRQ...

Page 167: ...INTC_L A70 AD60 B39 LOCK_L 8A 5V A71 AD58 B40 PERR_L A9 RESERVED A72 GND B41 3 3V A10 5V A73 AD56 B42 SERR_L A11 RESERVED A74 AD54 B43 3 3V A12 GND A75 5V B44 C BE1_L A13 GND A76 AD52 B45 AD14 A14 RESERVED A77 AD50 B46 GND A15 RESET_L A78 GND B47 AD12 A16 5V A79 AD48 B48 AD10 A17 GRANT_L A80 AD46 B49 M66EN A18 GND A81 GND B50 5V KEYWAY A19 RESERVED A82 AD44 B51 5V KEYWAY A20 AD30 A83 AD42 B52 AD8 ...

Page 168: ...48 GND B17 GND B80 AD47 A49 AD9 B18 REQ_L B81 AD45 A50 5V KEYWAY B19 5V B82 GND A51 5V KEYWAY B20 AD31 B83 AD43 A52 C BEO_L B21 AD29 B84 AD41 A53 3 3V B22 GND B85 5V A54 AD6 B23 AD27 B86 AD39 A55 AD4 B24 AD25 B87 AD37 A56 GND B25 3 3V B88 5V A57 AD2 B26 C BE3_L B89 AD35 A58 AD0 B27 AD23 B90 AD33 A59 5V B28 GND B91 GND A60 REQ64_L B29 AD21 B92 RESERVED A61 5V B30 AD19 B93 RESERVED A62 5V B31 3 3V B...

Page 169: ...GND B50 GND A19 RESERVED A82 AD44 B51 GND A20 AD30 A83 AD42 B52 AD8 A21 3 3V A84 3 3V B53 AD7 A22 AD28 A85 AD40 B54 3 3V A23 AD26 A86 AD38 B55 AD5 A24 GND A87 GND B56 AD3 A25 AD24 A88 AD36 B57 GND A26 IDSEL A89 AD34 B58 AD1 A27 3 3V A90 GND B59 3 3V A28 AD22 A91 AD32 B60 ACK64_L A29 AD20 A92 RESERVED B61 5V A30 GND A93 GND B62 5V A31 AD18 A94 RESERVED B63 RESERVED A32 AD16 B1 12V B64 GND A33 3 3V ...

Page 170: ...B80 AD47 A49 AD9 B18 REQ_L B81 AD45 A50 GND B19 3 3V B82 GND A51 GND B20 AD31 B83 AD43 A52 C BEO_L B21 AD29 B84 AD41 A53 3 3V B22 GND B85 5V A54 AD6 B23 AD27 B86 AD39 A55 AD4 B24 AD25 B87 AD37 A56 GND B25 3 3V B88 3 3V A57 AD2 B26 C BE3_L B89 AD35 A58 AD0 B27 AD23 B90 AD33 A59 3 3V B28 GND B91 GND A60 REQ64_L B29 AD21 B92 RESERVED A61 5V B30 AD19 B93 RESERVED A62 5V B31 3 3V B94 GND A63 GND B32 AD...

Page 171: ...184 DIMMs 187 Memory board DC DC converters 190 Processor baseboard 192 I O baseboard 196 Sideplane 200 PCI hot plug LED board 201 Legacy I O board 203 T Docking board 205 SCSI backplane 211 Front panel board 212 Battery 212 Jumper information 214 Video modes 224 Determining DC to DC status 225 The following information describes procedures for removing and installing most components inside the sy...

Page 172: ...urn everything OFF 2 First remove power cords from outlet 3 Remove signal cables from connectors 4 Remove all cables from devices Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a p...

Page 173: ...he device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical...

Page 174: ...ight be present Only a qualified service technician is authorized to remove the covers where the following label is attached Statement 15 Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions To avoid these hazards ensure that your system electrical requirements do not exceed branch circuit protection requirements Refer to the information that is pro...

Page 175: ...n you must provide proper grounding for the rack itself If the server power cord is plugged into a wall AC outlet the safety grounding conductor in the power cord provides proper grounding only for the server You must provide additional proper grounding for the rack and other devices installed in it Overcurrent protection The server is designed for an AC line voltage source with up to 20 amperes o...

Page 176: ...2 Volt standby power is still available to the system even when it has been powered down To remove standby power from the system you must unplug both power cables from the chassis 3 After the server shuts down unplug both AC power cords to remove standby power from the server 4 Label and disconnect all peripheral cables and all telecommunication lines connected to I O connectors or ports on the ba...

Page 177: ... switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source Top cover The server comes with a removable top cover Removal of this cover is necessary when installing or removing many components You do no...

Page 178: ...age 260 Complete the following steps to remove the top cover 1 Turn off all peripheral devices connected to the system 2 Power down the system 1 A Thumbscrew 120 mm fan cover 2 F Screw non hot plug PCI adapter board cover B 120 mm fan cover G Non hot plug PCI adapter board cover C Thnumbscrew top cover back half 3 H Apply pressure to slide top cover open see arrow D Top cover back half 4 I Lift co...

Page 179: ...off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 3 After the server shuts down unplug both AC power cords to remove standby power from the server 4 If the system is mounted in a rack pull the chassis out of the rack as far as it wi...

Page 180: ... mounted in a cabinet rack push the chassis into the rack Hard drive bay The hard drive bay provides mounting features for two hot swap hard drives the Front Panel Interface board and the hot swap backplane board You can easily remove and install the bay from the chassis by removing the front bezel and four mounting screws Hard drive bay removal Complete the following actions to remove a hard driv...

Page 181: ...an one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 2 After the server shuts down unplug both AC power cords to remove standby power from the server 3 Remove the front bezel 4 Remove each hard disk drive from the drive bay by first grasping its handle and depressing the drive locking tab 1 and then sliding the drive ...

Page 182: ...begin on page 136 Read Safety information on page 257 Read Handling electrostatic discharge sensitive devices on page 260 1 Verify that the AC power cables have been disconnected from the chassis Statement 5 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one p...

Page 183: ...e The LS120 FD Drive is housed in a two piece drive carrier assembly The assembly is accessible when the top cover is removed The following sections describe how to remove and install the drive LS120 FD diskette drive removal Complete the following actions to remove the LS120 FD diskette drive Note Read Before you begin on page 136 Read Safety information on page 257 Read Handling electrostatic di...

Page 184: ...rear of the drive The two ends of the drive cable adapter PCB are inserted into the slots in the carrier The four metal tabs two on each half of the drive carrier are aligned with the holes in the drive Ensure that the tab is locked 4 Pick up the entire drive carrier assembly being careful that you keep the pieces together and place it on the chassis surface just inside the drive slot 5 Grasp the ...

Page 185: ...rrier assembly from the drive by using slight movements to unseat the carrier s metal tabs from the sides of the drive 5 The drive carrier assembly consists of two halves that are joined by a small plastic pin You might want to remove the plastic pinin order to remove the drive from the carrier assembly 6 Use a small Phillips screwdriver and remove the two screws 6 holding the drive cable adapter ...

Page 186: ... on each half of the drive carrier are aligned with the holes in the drive Ensure that the tab is locked 4 Pick up the drive carrier assembly and place it face up carrier side down on the chassis such that the front of the drive is aligned with the opening in the front of the chassis 5 Grasp the sides of the assembly and slide it forward such that the front part of the drive comes through the open...

Page 187: ...m use its commands or GUI to logoff if necessary and exit the operating system Successfully exiting the operating system causes the following prompt to appear Shell b After this prompt appears press and hold the Power button for several seconds Holding the Power button in powers down the server Note Powering down the server with the Power button does not remove all power from the system The 12 Vol...

Page 188: ...ront Statement 15 CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit is extended 4 Loosen the two screws 1 on the left side of the Processor Memory Complex cover located on the right side of the chassis as you face its front Looseningthese screws causes the left side of the cover to spring open 5 Grasp the cover and press it back toward the chassis as you shi...

Page 189: ...Processor memory complex installation Complete the following actions to install the processor memory complex 1 Orient the Processor Memory Complex such that the high density connector used for attachment to the Sideplane is positioned to slide into the Processor Memory Bay 2 With the two extraction levers in the open position ends pointing towards you slide the Processor Memory Complex fully into ...

Page 190: ...elines described in Handling electrostatic discharge sensitive devices on page 260 Power pods processors and thermal blanks The server may have from one to four processors in the processor memory complex Each processor 3 has its associated power pod 2 Processors and power pods should only be removed or installed in pairs Be sure that you install a thermal blank 1 if you intend to leave removed any...

Page 191: ... 2 Orient the complex such that you have access to the surface from which you are removing processors or thermal blanks 3 Loosen the four thumbscrews that secure the triple beam to the sides of the Processor Memory Complex 4 Remove the sheet metal baffle located to the front of the processors or thermal blanks in the Processor Memory Complex To remove the baffle open the plastic latch blocking the...

Page 192: ...ep Otherwise remove the Y cable to the power pods by releasing the connectors 1 and 2 7 Lift the triple beam up and away from the Processor Memory Complex 8 If you are removing a thermal blank lift the blank out of the complex Otherwise perform the remaining steps 1 Thumbscrews 2 Captive screws ...

Page 193: ...e 257 Read Handling electrostatic discharge sensitive devices on page 260 1 Remove the Processor Memory Complex See Processor memory complex removal on page 177 2 Orient the complex such that you have access to the surface to which you are installing processors or thermal blanks 3 If you are installing a thermal blank position the blank into place over the four posts on the Processor Baseboard and...

Page 194: ...e of the board Orient the baffle such that the cover faces up and the drop down leg is placed first into the access hole Slide the baffle in until the flexible tabs snap into place Be sure to close the plastic latch to secure the Processor Memory Complex halves 11 Insert the Processor Memory Complex into the chassis See Processor memory complex installation on page 179 Memory boards Two memory boa...

Page 195: ...he memory board as described in Memory board DC DC converters on page 190 4 Loosen the captive screws that secure both board clamps to the sides of the memory board and lift them out of the Processor Memory Complex 1 5 Loosen the two captive screws in the handle that spans the middle of the memory board 2 6 Loosen the thumbscrew on the center bracket that locks the memory board extraction levers d...

Page 196: ...n ESD protected surface Memory board installation Note There are two memory boards in the Processor Memory Complex They are plugged into the top and underside of the processor baseboard Steps 2 on page 187 through 9 on page 187 describe the installation process for one memory board Complete the following actions to install a memory board Note Read Before you begin on page 136 Read Safety informati...

Page 197: ...n lever over the extraction levers and tighten the screw 7 Replace the DC DC converters as described in Memory board DC DC converters on page 190 8 If you removed any DIMMs replace them as described in DIMMs 9 Replace the Processor Memory Complex as described in Processor memory complex installation on page 179 Note A torque wrench is required for this procedure If available use torque driver P N ...

Page 198: ... 3 Hold the DIMM only by its upper edges being careful not to touch its components or gold edge connectors Carefully lift it away from the socket and store it in an antistatic package 4 Repeat steps 2 and3 for each DIMM you want to remove DIMM installation Attention Use extreme care when installing a DIMM Applying too much pressure can damage the socket DIMMs are keyed and can be inserted in only ...

Page 199: ...second illustration at step 4 below Note For optimal DIMM performance be sure that both memory boards in the server have the same amounts of the same type of installed memory 1 Expose the memory boards by removing the Processor Memory Complex as described in Processor memory complex removal on page 177 2 Holding the DIMM only by its upper edges remove it from its antistatic package 3 Orient the DI...

Page 200: ...y Complex inside the system chassis The server uses two converters per memory board You can access them by removing the Processor Memory Complex Memory board DC DC converter removal Note Read Before you begin on page 136 Read Safety information on page 257 Read Handling electrostatic discharge sensitive devices on page 260 Complete the following actions to remove the memory board DC DC converter 1...

Page 201: ...ensitive devices on page 260 Complete the following actions to install the memory board DC DC converter 1 Remove the Processor Memory Complex as described in Processor memory complex removal on page 177 2 Carefullyalign the plug on the Processor DC DC converter with the socket on the Processor Memory Complex and press the plug firmly into place Be sure to keep the converter level as you align the ...

Page 202: ...mplex removal on page 177 2 Remove the topside memory board from the Processor Memory Complex as described in Memory board removal on page 184 3 Remove the topside processors as described in Power pod processor or thermal blank removal on page 181 4 Carefully turn the Processor Memory Complex over so that you can work on its underside 5 Repeat steps 2 and3 to remove components and hardware from th...

Page 203: ...mory Complex 1 8 Open the four plastic latches 2 that secure the two halves of the Processor Memory Complex together and lift the top half up and remove 9 Position the bottom half of the Processor Memory Complex as shown above 10 Lift the Processor Baseboard free of theProcessor Memory Complex and placeon a clean ESD protected work surface ...

Page 204: ...ide pins align with the holes on the Processor Baseboard 1 Note The Processor Board must be squarely aligned in the Processor Memory Complex 3 Place the top half of the Processor Memory Complex over the Processor Baseboard Be sure that the guide pin relations are correct The Processor Baseboard should be between the two Processor Memory Complex halves 4 Snap shut the four plastic latches that secu...

Page 205: ... thermal blank installation on page 183 15 Install the memory board into the bottom half of the Processor MemoryComplex as described in Memory board installation on page 186 16 Install the Processor Memory Complex into the server as described in Processor memory complex installation on page 179 Processor baseboard installation in a system with one or two processors Complete the following actions t...

Page 206: ...ed in Memory board installation on page 186 12 Install the Processor Memory Complex into the server as described in Processor memory complex on page 110 I O baseboard The I O Baseboard resides in the upper rear of the chassis and plugs into the Sideplane After removing all the PCI I O boards you can remove the I O Baseboard I O baseboard removal Note Read Before you begin on page 136 Read Safety i...

Page 207: ...bscrew at the back of the chassis holding the protective cover over the DC DC converters on Sideplane 3 and remove the protective cover 4 10 Remove all PCI slot plastic dividers 1 11 Remove the 5 Volt and 3 3 Volt DC DC converters from the Sideplane 2 ...

Page 208: ...he two extraction installation levers on the sides of the I O Baseboard to pull it clear of the connector on the Sideplane 1 16 Once loose slide the I O Baseboard in the direction of the levers against the chassis frame 17 Lift the connector end out of the chassis first 1 then lift the rest of the I O Baseboard out of the chassis 18 Place on a clean ESD protected work surface Remove the nine screw...

Page 209: ... the I O Baseboard securely into the Sideplane 7 Install the plastic shield over the I O Baseboard and tighten the two thumbscrews that secure the shield and the board in the chassis 8 Install the 5 Volt and 3 3 Volt DC DC converters on the Sideplane The voltages are marked on the power supplies 1 and near the sockets on the baseboard Note Do not exert excessive force if the converters don t insta...

Page 210: ...ideplane is attached inside the left wall at the rear of the chassis as you face its front The chassis receives the I O Baseboard as well as the T Docking board Sideplane removal Note Read Before you begin on page 136 Read Safety information on page 257 Read Handling electrostatic discharge sensitive devices on page 260 Complete the following actions to remove the sideplane 1 Remove the I O Basebo...

Page 211: ...e mounting plate screws 2 Lower the sideplane and tray assembly into the side of the chassis and slide it toward the rear of the chassis back into position The front lower corner of the board is the rotation point you should use when positioning the board into place 3 Tighten the captive thumbscrew on the sideplane to secure it to the chassis 4 Reinstall the T Docking board as described in T Docki...

Page 212: ...ot plug PCI adapter board cover 3 Loosen the screw that secures the non hot plug PCI adapter board cover 1 4 Grasp the cover byits exposed long side and lift the cover awayfrom the chassis You can completely remove the cover if you want by unseating the slotted hinge 2 Access is now available to the PCI Hot Plug LED board 5 Disconnect the cable attached to the PCI Hot Plug LED Board 1 6 Locate and...

Page 213: ... the screw 5 Close the rear part of the top cover and secure it by tightening the two thumbscrews in the back Legacy I O board The Legacy I O board is plugged into the I O Baseboard in the rear of the chassis It is accessible only when you remove or lift the non hot plug PCI adapter board cover Legacy I O board removal Note Read Before you begin on page 136 Read Safety information on page 257 Read...

Page 214: ...t the cover away from the chassis You can completely remove the cover if you want by unseating the slotted hinge 2 Access is now available to the Legacy I O board 6 Loosen and remove the thumbscrew that secures the end of the board at the rear of the chassis 1 7 Release the plastic retaining mechanism that secures the end of the board nearest the front of the chassis 2 ...

Page 215: ...t side up on a clean ESD protected work surface within reach of the primary and secondary IDE cables in the server 3 Connect the primary and secondary IDE cables to their respective connectors on the Legacy I O board 4 Connect the server management cable to the Legacy I O board 5 Press the board down firmly until it seats in its slot 6 Tighten the rear screw that secures the board to the chassis 7...

Page 216: ... fold them over into the I O bay area 4 Disconnect the server management cable 1 and the SCSI cable 4 from the T Docking Board 5 Loosen the captive screw 3 on the T docking board top bracket 2 and remove the bracket 6 Remove the 12 Volt DC DC converter 1 from the board by grabbing the two crossbars and gently pulling the DC DC converter upward ...

Page 217: ...ing board by squeezing the lock tab and carefully pulling the connector upwards 2 8 Loosen the two top captive screws from the AC power distribution bracket 1 9 Lift the AC distribution bracket up and drape over the mid panel 10 Loosen the six 6 captive thumbscrews securing the T docking board plastic overlay 1 ...

Page 218: ...eries 380 11 Grasp the rear edge of the Plastic Overlay and lift to remove 12 Remove the two hot swap drives from the Hard Drive Bay 13 Remove the four screws securing the Hard Drive Bay 1 and pull the bay completely out of the chassis ...

Page 219: ... bottom side of the T Docking board by opening the connector latches You can access these cables from within the emptied Hard Drive Bay 1 15 Lift the small pull handle mounted to the top of the T Docking Board near the Sideplane 1 to disengage the T Docking Board from the Sideplane ...

Page 220: ...e 172 mm fan cables to the underside of the T Docking board You can access the connection from within the emptied Hard Drive Bay Make sure that the connector latches are secure 5 Reinsert the Hard Drive Bay and secure it with the four front screws 6 Reinsert the two hot swap drives into the Hard Drive Bay 7 Connect the SCSI interconnect cable to the I O Baseboard and T Docking board 8 Connect the ...

Page 221: ...that secure the SCSI Backplane to the Hard Drive Bay 5 Carefully place the SCSI Backplane on a clean ESD protected work surface or in antistatic packaging SCSI backplane installation Complete the following actions to install the SCSI backplane 1 Carefully align the SCSI Backplane in the slots on the rear of the Hard Drive Bay Be sure that the four holes in the SCSI Backplane align with the holes a...

Page 222: ...ard on a clean antistatic work surface or in antistatic packaging Board installation Complete the following actions to install the front board 1 Carefully align the Front Panel Board with the front of the Hard Drive Bay 2 Secure the Front Panel Board to the bay by tightening the two screws 3 Connect the cable 1 to the connector on the rear of the Front Panel Board 4 Install the Hard Drive Bay as d...

Page 223: ... the battery as required by local ordinances or regulations Battery removal Note Read Before you begin on page 136 Read Safety information on page 257 Read Handling electrostatic discharge sensitive devices on page 260 Complete the following actions to remove the battery from the Legacy I O board Important Removing the battery may cause loss of boot records affecting operating system and applicati...

Page 224: ... installation on page 205 3 Close the rear portion of the top chassis cover Jumper information The following information concerns jumpers General procedure to change jumper setting These general instructions describe how to change a jumper setting 1 Read Before you begin on page 136 2 Observe the safety precautions in Safety information on page 257and Handling electrostatic discharge sensitive dev...

Page 225: ...nstall any boards or components that you removed in order to access the jumper blocks Processor baseboard jumpers Jumper blocks exist on the processor baseboard that allow you to route Joint Test Action Group JTAG Test Data In TDI and Test Data Out TDO signals through different components on the processor baseboard Additionally jumper blocks allow you to configure the host bus frequency set the pr...

Page 226: ... TDO signals to be routed through the processor only The following illustration shows the jumper settings J2E3 JTAG SELECT1 J2E4 JTAG SELECT2 J2H1 Host Bus Frequency J2H2 Host Bus Frequency J2H3 Host Bus Frequency J1E2 Processor Frequency J2E2 Miscellaneous J9H1 Miscellaneous 1 Processor Only 2 Processor and Supporting Chip Set 3 Processor Supporting Chip Set Memory and I O Default Setting J1E2 J2...

Page 227: ... O The default jumper setting skips memory and I O The following illustration shows the jumper settings Setting host bus frequencies Jumper blocks J2H1 J2H2 and J2H3 configure the host bus frequency The settings for all three jumper blocks combine to yield the single frequency By default the frequency is set to 133 MHz The following illustration shows the jumper settings 1 Add Memory and I O Defau...

Page 228: ...mode and apply power to the pull ups on the ISP chain for stand alone programming Additionally the jumpers select between using J1E2 or BMC auto detect of processor frequency to set the host core bus ratio By default the FSB is enabled in common clock mode power is not applied to pull ups and the J1E2 jumper determines the host core bus ratio The following illustration shows the jumper settings 1 ...

Page 229: ...in Legacy I O board removal on page 203 The following illustration shows where the jumper blocks reside on the Legacy I O Board 1 Not Jumpered Default Setting 2 Enables Server Management Write Protect 3 Reserved 4 Disables the FRB 5 Enables the FSB in Common Clock Mode 1X 6 Applies Power to Pull ups on ISP Chain for Stand Alone Programming 7 Processor Frequency Auto detect by BMC 8 Applies No Powe...

Page 230: ... following illustration shows the jumper settings Clearing the CMOS register Jumper block J7A1 controls whether settings stored in CMOS nonvolatile memory NVRAM are retained during a system reset By default the system does not keep the default values in this register You can configure J7A1 to restore the system defaults The following illustration shows the jumper settings J7B1 Forced BMC program m...

Page 231: ...BMC is in a firmware transfer mode and forces an update to the BMC mode OEM I O baseboard jumpers Jumper blocks exist on the OEM I O Baseboard that allow you to include the BMC in the JTAG chain and override the hardware PCI hot plug interlock switches To access 1 Do not keep default values in the CMOS register Default Setting 2 Clear the CMOS register and restore the system default values 1 Retai...

Page 232: ...C in the JTAG chain By default the BMC is excluded from the JTAG chain The following illustration shows the jumper settings Overriding the hardware PCI hot plug interlock Jumper block J1A1 lets you override the hardware PCI hot plug interlock switches By default the jumper setting allows for the slot s interlock switch and or the PID s GPIO27 to set the interlock value J8D1 Include BMC in the JTAG...

Page 233: ...king board on page 205 The following illustration shows where the jumper blocks reside on the T Docking board Forcing a firmware update and flashing boot block write enable Jumper blocks J4E1 and J4E2 allow you force a firmware update and flash boot block write enable By default both these features are disabled 1 Allows the PCI Hot Plug Interlock Switch and or the PID s GPIO27 to Set the Interlock...

Page 234: ...nd what is unsupported Areas of the table with dashes are unsupported 1 No Firmware Update or Flash Bootblock Enable Default Setting 2 Flash Bootblock Enable 3 Force a Firmware Update 4 Force a Firmware Update and Flash Bootblock Enable 1 Low Line for 110 Volt Brownout Protection Default Setting 2 Low Line for 110 Volt Brownout Protection Default Setting 3 High Line for 220 Volt Brownout Protectio...

Page 235: ...Table 26 DC to DC LED AC power not present amber LED AC power present system powered off amber LED AC power present system powered on amber LED Description Off No AC power to any power supply or DC to DC On AC present standby output on Off AC present standby output on DC to DC outputs on and okay On AC present standby output on DC to DC failure DC to DC not installed Table 25 2D modes for 64 bit S...

Page 236: ...226 Hardware Maintenance Manual xSeries 380 ...

Page 237: ...Always start with General checkout on page 1 The Symptom to FRU lists symptoms errors and the possible causes The most likely cause is listed first Use this Symptom to FRU index to help you decide which FRUs to have available when servicing the computer The POST BIOS displays POST error codes and messages on the screen Beep symptoms Beep symptoms are short tones or a series of short tones separate...

Page 238: ... LED 3 Replace power supply indicated by power supply LED 2 1 Power pod 1 1 Reseat power pod 1 2 Power pod 1 2 2 Power pod 2 1 Reseat power pod 2 2 Power pod 2 2 3 Power pod 3 1 Reseat power pod 3 2 Power pod 3 2 4 Power pod 4 1 Reseat power pod 4 2 Power pod 4 3 1 Memory board A 1 Reseat memory board A upper board 2 Memory board A 3 1 1 Memory board D2D 1 Reseat D2D marked D2D0 on memory board A ...

Page 239: ... 1 5 5 2 Fan fuse 1 Check T docking board connections 2 T docking board Error Symptom FRU Action System does not power up once back together loose connection s and or bent pins 1 Reseat boards and D2Ds 2 Check front panel cable connections System powers on but then turns back off often with fault light bent pin s short on board 1 Reseat processor 2 Processor System powers up but does not POST loos...

Page 240: ... by fixed disk diagnostic 1 Remove first drive that does not show up and rerun diagnostic If remaining drives show up replace the one that was removed 2 If remaining drives do not show up remove successive drives one at a time and rerun diagnostic System hangs during fixed disk diagnostic 1 Remove hard drive being tested at the time of the hang and rerun the diagnostic If successful replace drive ...

Page 241: ...and Power Pods 3 Individually replace Processors and Power Pods 4 Processor Board 3011h CPU Mode Switching Failed 1 Reseat all Processors and Power Pods 2 Individually replace Processors and Power Pods 3 Processor Board 3020h CPU Basic Compatibility Test Failed 1 Reseat all Processors and Power Pods 2 Individually replace Processors and Power Pods 3 Processor Board 3021h FPU Basic Compatibility Te...

Page 242: ...s invalid 1 Run BIOS Setup 2 Battery or CMOS unit 3144h Bad CMOS RAM checksum detected 1 Run BIOS Setup 2 Battery or CMOS unit 3145h Periodic time update cycle not occurring 1 Legacy I O Board 3146h CMOS RAM failsto hold data 1 Legacy I O Board 00A0h PCI Device Enumeration Failed 1 Reseat all PCI Devices 2 Check for IRQ sharing issues 3 System I O Board 00A1h PCI Device Access Failed 1 Reseat all ...

Page 243: ...ty test failed 1 Reseat all Processors and Power Pods 2 Individually replace Processors and Power Pods 3 Processor Board 1022h CPU mode switch test failed 1 Reseat all Processors and Power Pods 2 Individually replace Processors and Power Pods 3 Processor Board 1023h CPU compatibility test failed 1 Reseat all Processors and Power Pods 2 Individually replace Processors and Power Pods 3 Processor Boa...

Page 244: ...ockets xxxx yyyy 1 Reseat Memory DIMMs 2 Memory Board 0136h ECC uncorrectable error in SIMM sockets xxxx yyyy 1 Reseat Memory DIMMs 2 Memory Board 0137h Error occurred on bank XXXX interleave YYYY 1 Reseat Memory DIMMs 2 Memory Board 0140h Failure at address XXXXXXXXh bit position bbh A failure occurred at the specified address 1 Reseat Memory DIMMs 2 Memory Board 0150h Failure at XXXXXXXXh bit po...

Page 245: ...nal cache memory 1 Reseat all Processors and Power Pods 2 Individually replace Processors and Power Pods 3 Processor Board 0184h Data bus short found 1 Legacy I O Board 0190h Test failed at address xxxxxxxxh An unknown memory error occurred at xxxxxxxxh 1 Reseat Memory DIMMs 2 Memory Board 01A0h The same as code 0130h Pattern written at address XXXXXXXXh was qqqqh read back was pppph 1 Reseat Memo...

Page 246: ...dia 2 Check drive cables and connections 3 Connect drive to other IDE channel 4 Drive 5 Legacy I O board 0A07h Sequential Play test failed Drive x Sector y 1 Replace media 2 Check drive cables and connections 3 Connect drive to other IDE channel 4 Drive 5 Legacy I O board 0A08h Sequential Play test failed no Audio CD in Drive x 1 Replace media 2 Check drive cables and connections 3 Connect drive t...

Page 247: ... drive cables and connections 2 Connect drive to other IDE channel 3 Drive 4 Legacy I O board 0F02h Write failed 1 Replace media 2 Check drive cables and connections 3 Connect drive to other IDE channel 4 Drive 5 Legacy I O board 0F03h Read failed 1 Replace media 2 Check drive cables and connections 3 Connect drive to other IDE channel 4 Drive 5 Legacy I O board 0F04h Seek operation failed 1 Repla...

Page 248: ...IDE channel 4 Drive 5 Legacy I O board 0F09h Random Seek Operation failed 1 Replace media 2 Check drive cables and connections 3 Connect drive to other IDE channel 4 Drive 5 Legacy I O board Error Code Explanation FRU Action 1900h Critical Command Error 1 Replace media 2 Check drive cables and connections 3 Connect drive to other IDE channel 4 Drive 5 Legacy I O board 1901h DVD Seek Test failed 1 ...

Page 249: ...Drive 4 System I O Board or SCSI add on controller 0506h SCSI disk self test failed 1 Confirm that drive is configured 2 Check drive cables and connections 3 Drive 4 System I O Board or SCSI add on controller 0507h SCSI disk buffer error 1 Confirm that drive is configured 2 Check drive cables and connections 3 Drive 4 System I O Board or SCSI add on controller 0508h SCSI disk random read error 1 C...

Page 250: ...em I O Board or SCSI add on controller 050Fh The sector number information in the partition table is wrong The unit isnot properly OS formatted 1 Confirm that drive is formatted and configured 2 Check drive cables and connections 3 Drive 4 System I O Board or SCSI add on controller 0510h No Tape in the drive 1 Check if a tape is in drive 2 Confirm that drive is configured 3 Check drive cables and ...

Page 251: ...ions 3 Drive 4 System I O Board or SCSI add on controller 0523h CD ROM play error 1 Confirm that drive is configured 2 Check drive cables and connections 3 Drive 4 System I O Board or SCSI add on controller 0524h CD Self test error 1 Confirm that drive is configured 2 Check drive cables and connections 3 Drive 4 System I O Board or SCSI add on controller 0525h CD Open error 1 Manually eject media ...

Page 252: ... Drive 4 System I O Board or SCSI add on controller 0560h File not found 1 Check if AMIDiag CD is present in drive 2 Confirm that drive is configured 3 Check drive cables and connections 4 Drive 5 System I O Board or SCSI add on controller 0580h Cannot allocate memory 1 Restart the system and retry 0590h Command not supported Unable to run the test on the device 1 Confirm that drive is configured ...

Page 253: ...m I O Board 0902h Graphics controller test failed 1 Video Adapter 2 System I O Board 0903h Attribute controller test failed 1 Video Adapter 2 System I O Board 0904h DAC register test failed 1 Video Adapter 2 System I O Board 0905h Video adapter memory R W test failed 1 Video Adapter 2 System I O Board 0921h AGP test failed 1 Video Adapter 2 System I O Board 2100h Video adapter attribute test faile...

Page 254: ... connection 2 USB keyboard 3 Legacy I O board 0B50h USB keyboard remove and attach test failed 1 Check USB keyboard connection 2 USB keyboard 3 Legacy I O board 0B60h USB keyboard not present 1 Check USB keyboard connection 2 USB keyboard 3 Legacy I O board 0B70h USB Hub communication test failed 1 Check USB Hub connection 2 USB Hub 3 Legacy I O board 0B80h USB Hub port status test failed 1 Check ...

Page 255: ...nection 3 USB Floppy 4 Legacy I O board 1A12h Speed test failed 1 Check for a disk inside the USB Floppy drive 2 Check USB Floppy connection 3 USB Floppy 4 Legacy I O board 1A13h Random R W sector test failed 1 Replace the floppy diskette 2 Check USB Floppy connection 3 USB Floppy 4 Legacy I O board 1A14h Sequential R W sector test failed 1 1 Replace the floppy diskette 2 Check USB Floppy connecti...

Page 256: ...board 1A31h Read data failed 1 Check USB CDROM connection 2 USB CDROM 3 Legacy I O board 1A32h Play audio track failed 1 Check USB CDROM connection 2 USB CDROM 3 Legacy I O board 1A33h Tray test failed 1 Check USB CDROM connection 2 USB CDROM 3 Legacy I O board 1302h UHCI Register Test failed 1 Legacy I O board 1303h UHCI Status Test failed 1 Legacy I O board 1304h UHCI Interrupt Test failed 1 Leg...

Page 257: ...k connection of loopback if used during test 2 Legacy I O Board 0607h Loop back test failed at port XXXXh 1 Check connection of loopback if used during test 2 Legacy I O Board 0608h FIFO register test failed at port XXXXh 1 Legacy I O Board 0609h FIFO trigger level test failed at port XXXXh 1 Legacy I O Board 0610h FIFO character timeout indication test failed at port XXXXh 1 Legacy I O Board 0611...

Page 258: ...t XXXXh 1 Legacy I O Board Code Explanation FRU Action 1B00h PS 2 Mouse Self Test Failed 1 Check PS 2 mouse connection 2 Mouse 3 Legacy I O Board 1B01h PS 2 Mouse Echo Test Failed 1 Check PS 2 mouse connection 2 Mouse 3 Legacy I O Board 1B02h PS 2 Mouse Remote mode Test Failed 1 Check PS 2 mouse connection 2 Mouse 3 Legacy I O Board 1B03h PS 2 Mouse failed to respond to the self test 1 Check PS 2 ...

Page 259: ... Copyright IBM Corp 2001 249 Parts This parts listing supports Models 1RX and 2RX of the xSeries 380 server Type 8683 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 ...

Page 260: ...t panel board 745764 300 06P5532 17 172mm fan assembly 716473 003 06P5510 18 Card guide 731021 002 06P5542 19 Legacy board 737314 06P5526 20 Card divider A21985 002 06P5536 21 Rocker switch A39927 001 06P5554 22 Processor Memory Complex see Processor memory complex on page 252 T Docking cover A26613 001 24P6715 Rail Kit 31P6030 Sheet metal kit sideplane D2D cover baffle in front of processors proc...

Page 261: ...06P5465 120mm Fan Cable 742227 005 06P5466 Internal Power Cable 741941 004 06P5467 Front Panel Cable 743187 001 06P5468 External SCSI Cable A30090 001 06P5469 HPI Cable 743182 006 06P5470 LH AC Inlet Cable A38716 003 06P5471 RH AC Inlet Cable A38714 002 06P5472 Index xSeries 380 Type 8683 Models 1RX 2RX Intel No FRU No ...

Page 262: ...252 Hardware Maintenance Manual xSeries 380 Processor memory complex 1 2 3 4 5 6 7 ...

Page 263: ...s 1RX 2RX Intel No FRU No 1 Processor Itanium 266 733MHz 2M Model 1RX 06P5559 1 Processor Itanium 266 800MHz 2M Model 2RX 06P5562 2 Triple beam 738644 006 06P5500 3 Power pod 741455 003 06P5496 4 Memory board 740713 06P5514 5 Thermal blanks A22015 002 06P5538 6 CPU board 740900 06P5516 7 3 3V DC to DC converter 740797 001 06P5491 256 MB DIMM 33L3259 512 MB DIMM 33L3261 1 GB DIMM 33L3263 ...

Page 264: ...ameroon Cambodia Cape Verde Central African Republic Chad Congo Republic of Comoros Congo Democratic Republic of Cote D Ivoire Ivory Coast Croatia Czech Rep Dahomey Djibouti Equatorial Guinea Egypt Eritrea Estonia Ethiopia Finland France French Guyana French Polynesia Gabon Georgia Germany Greece Guadeloupe Guinea Guinea Bissau Hungary Iceland Indonesia Iran Kazakhstan Korea South Kyrgyzstan Laos ...

Page 265: ...Nevis Saint Lucia Saint Vincent and the Grenadines Sierra Leone Singapore Sudan Tanzania Trinidad Tobago United Arab Emirate Dubai United Kingdom Yemen Zambia Zimbabwe 13A 250 Vac 12J5986 12J5987 12J5988 Australia Fiji New Zealand Papua New Guinea 15A 250 Vac 12J5127 12J5128 14F1559 China 15A 250 Vac 01K9844 01K9851 01K9852 Argentina Paraguay Uruguay 15A 250 Vac 36L8883 36L8884 36L8885 Country Reg...

Page 266: ...0 Dutch 37L2561 French 37L2562 German 37L2563 Greek 37L2564 Hebrew 37L2565 Hungarian 37L2566 Iceland 37L2567 Italy 37L2568 Norwegian 37L2569 Polish 37L2570 Portuguese 37L2571 Romanian 37L2572 Russian 37L2573 Serbian Cyrillic 37L2574 Slavic 37L2575 Spanish 37L2576 Swedish Finn 37L2577 Swiss F G 37L2578 Turkish 37L2579 Turkish 37L2580 UK English 37L2581 Yugosl Lat 37L2582 US English EMEA 37L2583 Jap...

Page 267: ...hat you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case aw...

Page 268: ...erate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that ...

Page 269: ...its If an electrical accident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from i...

Page 270: ...he charge so that the machine the part the work mat and the person handling the part are all at the same charge Notes 1 Use product specific ESD procedures when they exceed the requirements noted here 2 Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts Keep the parts in protective packages until they are inserted int...

Page 271: ...ng languages English Brazilian Portuguese Chinese French German Italian Korean Spanish Important All caution and danger statements in this IBM documentation begin with a number This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section For example if a caution statement begins with a number 1 translation...

Page 272: ...ck hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any eq...

Page 273: ...required by local ordinances or regulations Statement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of pr...

Page 274: ...er supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 1 2 ...

Page 275: ...ment 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statement 10 CAUTION Do not place any object weighing m...

Page 276: ...he server unit is extended Statement 16 CAUTION Some accessory or option board outputs exceed Class 2 or limited power source limits and must be installed with appropriate interconnecting cabling in accordance with the national electric code Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions To avoid these hazards ensure that your system electrica...

Page 277: ...Related serviceinformation 267 Statement 17 The following label indicates moving parts nearby ...

Page 278: ...ação a tomadas elétricas corretamente instaladas e aterradas Conecte todos os equipamentos ao qual esse produto será conectado a tomadas corretamente instaladas Sempre que possível utilize apenas uma das mãos para conectar ou desconectar cabos de sinal Nunca ligue qualquer equipamento quando existir evidência de danos por fogo água ou na estrutura Desconecte cabos de alimentação sistemas de teleco...

Page 279: ...nformações sobre como enviar a bateria pelo correio para a IBM Instrução 3 PRECAUCIÓN Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra ítica transmissores etc estiverem instalados observe o seguinte Não remova as tampas A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à radiação de laser Nenhuma peça localizada no interior do disposi...

Page 280: ...m pode ter mais de um cabo de alimentação Para remover toda a corrente elétrica do dispositivo assegure que todos os cabos de alimentação estejam desconectados da fonte de energia elétrica Instrução 6 CUIDADO Se um opcional de suporte eliminador de tensão estiver instalado na extremidade do cabo de alimentação conectada ao dispositivo conect a outra extremidade do cabo a uma fonte de energia de fá...

Page 281: ...oblema em alguma dessas peças entre em contato com um técnico IBM Instrução 10 CUIDADO Não coloque nenhum objeto com peso superior a 82 kg 180 lbs sobre dispositivos montados em rack Instrução 13 PRECAUCIÓN A sobrecarga em um circuito derivado apresenta um risco potencial de incêndio e de choque sob determinadas condi ções Para evitar estes riscos assegure que os requisitos elétricos de seu sistem...

Page 282: ...ução 15 CUIDADO Assegure que o rack esteja preso adequadamente para evitar que ele se incline quando a unidade do servidor for estendida Instrução 16 CUIDADO Algumas saídas de acessórios ou de placas opcionais excedem os limites da Classe 2 ou da fonte de alimenta ção e devem ser instalados com os cabos de interconexão apropriados em conformidade com as normas elétricas nacionais Instrução 17 CUID...

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Page 293: ...lation d entretien ou de reconfiguration de ce produit au cours d un orage Branchez tous les cordons d alimentation sur un socle de prise de courant correctement câblé et mis à la terre Branchez sur des socles de prise de courant correctement câblés tout équipement connecté à ce produit Lorsque cela est possible n utilisez qu une seule main pour connecter ou déconnecter les câbles d interface Ne m...

Page 294: ...sont installés tels que des unités de CD ROM ou de DVD des périphériques contenant des fibres optiques ou des émetteurs récepteurs prenez connaissance des informations suivantes N ouvrez pas ces produits pour éviter une exposition directe au rayon laser Vous ne pouvez effectuer aucune opération de maintenance à l intérieur Pour éviter tout risque d exposition au rayon laser respectez les consignes...

Page 295: ...Notice n 4 ATTENTION Faites vous aider pour soulever ce produit Notice n 5 ATTENTION Le bouton de mise sous tension hors tension de l unité et l interrupteur d alimentation du bloc d alimentation ne coupent pas l arrivée de courant électrique à l intérieur de la machine Il se peut que votre unité dispose de plusieurs cordons d alimentation Pour isoler totalement l unité du réseau électrique débran...

Page 296: ...N N ouvrez jamais le bloc d alimentation ou tout élément sur lequel e apposée l étiquette ci dessous Des tensions et des courants dangereux sont présents à l intérie de tout composant sur lequel est apposée cette étiquette Ces éléments ne peuvent pas être réparés Si vous pensez qu ils peuvent être à l origine d un incident prene contact avec un technicien de maintenance Notice n 10 ATTENTION Ne po...

Page 297: ...apacités de votre circuit de dérivation Pour les spécifications électriques reportez vous aux informations fournies avec votre unité IBM Notice n 14 ATTENTION Des tensions et des courants dangereux peuvent ê tre présents Seul un technicien de maintenance qualifié est autorisé à retirer les carters signalés par l étiquette ci dessous Notice n 15 ATTENTION Assurez vous que l armoire est solidement f...

Page 298: ...rtes d options dépassent la classe 2 ou les limites de source d alimentation restreinte et doivent être installées avec des câbles d interconnexion adéquats conformes aux normes électriques nationales Notice n 17 ATTENTION L étiquette suivante indique la présence de pièces en mouvement ...

Page 299: ...enen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen Signalkabel möglichst einhändig anschließen oder lösen Keine Geräte einschalten wenn die Gefahr einer Beschädigung durch Feuer Wasser oder andere Einflüsse besteht Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem öffnen des Gehäuses zu ...

Page 300: ...odukt z B CD ROM Laufwerke DVD Laufwerke Einheiten mit Glasfaserkabeln oder Transmitter installiert ist beachten Sie folgendes Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gefährlicher Laserstrahlung führen Es befinden sich keine Teile innerhalb des CD ROM Laufwerks die vom Benutzer gewartet werden müssen Die Verkleidung des CD ROM Laufwerks nicht öffnen Steuer und Einstellelemente s...

Page 301: ...r den Server nicht unterbrochen Der Server könnte auch mehr als ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten muß sichergestellt werden daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden Hinweis 6 ACHTUNG Wenn am Netzkabel das an die Einheit angeschlossen ist eine Kabelhalterung angebracht wird muss der Server an eine leicht zugängliche Netzsteckdose ...

Page 302: ...treten ist ist ein IBM Kundendiensttechniker zu verständigen Hinweis 10 ACHTUNG Keine Gegenstände die mehr als 82 kg wiegen auf Rack Einheiten ablegen Hinweis 13 VORSICHT Durch überlastung des Netzstromkreises besteht unter bestimmten Bedingungen die Gefahr eines Brandes und eines elektrischen Schlages Um solche Gefahrenquellen zu vermeiden sollten Sie daher sicherstellen dass die Spannungswerte I...

Page 303: ...eis 15 ACHTUNG Stellen Sie sicher dass das Rack ordnungsgemäss befestigt ist damit es nicht kippt wenn die Server Einheit herausgezogen wird Hinweis 16 ACHTUNG Einige Ausgaben einer Zusatzplatine überschreiten die eingeschränkten Spannungswerte bzw die Werte der Klasse 2 Diese müssen daher mit geeigneten Kabeln gemäss den nationalen Spannungswerten angeschlossen werden Hinweis 17 ACHTUNG Der folge...

Page 304: ... e munita di terra di sicurezza Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza Quando possibile collegare o scollegare i cavi di segnale con una sola mano Non accendere qualsiasi apparecchiatura in presenza di fuoco acqua o se sono presenti danni all apparecchiatura stessa Scollegare i cavi di alimentazion...

Page 305: ...22 del 5 2 9 e successive disposizioni nazionali e locali Avviso 3 ATTENZIONE Quando si installano prodotti laser come ad esempio le unità DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue Non rimuovere i coperchi L apertura dei coperchi di prodotti laser può determinare l esposizione a radiazioni laser pericolose All interno delle unità non vi sono parti su cui effettu...

Page 306: ...ca fornita all unità L unità potrebbe disporre di più di un cavo di alimentazione Per disattivare la corrente elettrica dall unità accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione Avviso 6 ATTENZIONE Se sull estremità del cavo di alimentazione è Installata l opzione di sostegno del cavo è necessario collegare l altra estremità del cavo di alimentazione ...

Page 307: ... un problema in una di queste parti rivolgersi ad un tecnico di manutenzione Avviso 10 ATTENZIONE Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack Avviso 13 PERICOLO Il sovraccarico di un impianto elettrico può generare un pericolo di incendio o di scosse elettriche in determinate situazioni Per evitare questi pericoli verificare che i requisiti elettr...

Page 308: ...ONE Per evitare che il rack si capovolga quando l unità del server viene estratta verificare che esso sia fissato correttamente Avviso 16 ATTENZIONE Le uscite di alcuni accessori e schede superano i limiti di Classe 2 o di alimentazione elettrica e devono essere installate con un cablaggio di interconnessione appropriato in base alle norme elettriche nazionali Instrução 17 ATTENZIONE La seguente e...

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Page 313: ...ningún cable ni realice las operaciones de instalaciín mantenimiento o reconfiguraciín de este producto durante una tormenta Conecte cada cable de alimentaciín a una toma de alimentaciín eléctrica con conexiín a tierra y cableado correctos Conecte a tomas de alimentaciín con un cableado correcto cualquier equipo que vaya a estar conectado a este producto Si es posible utilice una sola mano cuando ...

Page 314: ... local Declaración 3 PRECAUCIÓN Cuando instale productos láser como por ejemplo CD ROM unidades DVD dispositivos de fibra íptica o transmisores tenga en cuenta las advertencias siguientes No retire las cubiertas Si retira las cubiertas del producto láser puede quedar expuesto a radiaciín láser perjudicial Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento El uso de controles...

Page 315: ...ión 4 PRECAUCIÓN Tome medidas de seguridad al levantar el producto Declaración 5 PRECAUCIÓN El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo Es posible también que el dispositivo tenga más de un cable de alimentaciín Para eliminar la corriente eléctrica del dispositivo aseg...

Page 316: ...rta de una fuente de alimentación ni ninguna pieza que tenga adherida la etiqueta siguiente Existen niveles perjudiciales de energía corriente y voltaje en los componentes que tienen adherida esta etiqueta Dentro de estos componentes no existe ninguna pieza que requiera mantenimiento Si sospecha que alguna de estas piezas tiene un problema póngase en contacto con un técnico de servicio Declaración...

Page 317: ...14 PRECAUCIÓN Es posible que haya niveles peligrosos de energía voltaje o corriente Sólo está autorizado a extraer las cubiertas que llevan la siguiente etiqueta un técnico de servicio cualificado Declaración 15 PRECAUCIÓN Asegúrese de que el bastidor esté sujetado correctamente para evitar golpes cuando se extienda la unidad del servidor Declaración 16 PRECAUCIÓN Algunos accesorios o potencias de...

Page 318: ...308 Hardware Maintenance Manual xSeries 380 PRECAUCIÓN La etiqueta siguiente indica que hay partes móviles cerca ...

Page 319: ...for your response 1 Do you like this manual Yes No _________________________________________ _________________________________________ 2 What would you like to see added changed or deleted in this manual _________________________________________ _________________________________________ 3 What is your service experience level Less than five years More than five years 4 Which Servers to you service...

Page 320: ...els 2 Have the same BIOS level 3 Have the same adapters attachments in the same locations 4 Have the same address jumpers terminators cabling 5 Have the same software versions and levels 6 Have the same Reference Diagnostics Diskette version 7 Have the same configuration options set in the system 8 Have the same setup for the operation system control files Comparing the configuration and software ...

Page 321: ... to the implied warranties of merchantability and fitness for particular purpose These products are offered and warranted solely by third parties Trademarks The following items are trademarks of the IBM Corporation in the United States or other countries or both The following terms are trademarks of other companies Lotus and Lotus Notes are trademarks of Lotus Development Corporation Intel Pentium...

Page 322: ...312 Hardware Maintenance Manual xSeries 380 ...

Page 323: ......

Page 324: ...IBM Part Number 24P2903 Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber 24P2903 0424P2903 ...

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