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IBM System x3650 M4 BD Type 5466, Installation And Service Manual

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European Union EMC Directive conformance statement

This product is in conformity with the protection requirements of EU Council
Directive 2004/108/EC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. IBM cannot accept responsibility for any
failure to satisfy the protection requirements resulting from a nonrecommended
modification of the product, including the fitting of non-IBM option cards.

Attention:

This is an EN 55022 Class A product. In a domestic environment this

product may cause radio interference in which case the user may be required to
take adequate measures.

Responsible manufacturer:

International Business Machines Corp.
New Orchard Road
Armonk, New York 10504
914-499-1900

European Community contact:

IBM Deutschland GmbH
Technical Regulations, Department M372
IBM-Allee 1, 71139 Ehningen, Germany
Telephone: +49 7032 15 2941
Email: [email protected]

Germany Class A statement

Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie
zur Elektromagnetischen Verträglichkeit

Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie
2004/108/EG zur Angleichung der Rechtsvorschriften über die elektromagnetische
Verträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022
Klasse A ein.

Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu
installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM
empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für
die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der
IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der IBM gesteckt/eingebaut werden.

EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden:

Warnung:

Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im

Wohnbereich Funk-Störungen verursachen; in diesem Fall kann vom Betreiber
verlangt werden, angemessene Maßnahmen zu ergreifen und dafür aufzukommen.

Deutschland: Einhaltung des Gesetzes über die
elektromagnetische Verträglichkeit von Geräten

Dieses Produkt entspricht dem Gesetz über die elektromagnetische Verträglichkeit
von Geräten (EMVG). Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG in
der Bundesrepublik Deutschland.

756

System x3650 M4 BD Type 5466: Installation and Service Guide

Summary of Contents for System x3650 M4 BD Type 5466

Page 1: ...System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 2: ......

Page 3: ...System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 4: ... page 747 Notices on page 751 the Warranty Information document and the Safety Information and Environmental Notices and User Guide documents on the IBM Documentation CD Fifth Edition August 2014 Copyright IBM Corporation 2014 US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp ...

Page 5: ...the PCI riser card assembly 46 Installing a single dual port 10GbE SFP embedded adapter with interposer 48 Installing a ServeRAID adapter on the PCI riser card assembly 50 Installing a ServeRAID adapter battery or flash power module in the remote battery tray 53 Installing a hot swap backplane on the rear hard disk drive cage 56 Installing a front fan 58 Memory module installation 60 DIMM installa...

Page 6: ... 5 Parts listing 153 Replaceable server components 153 Consumable and structural parts 158 Power cords 159 Chapter 6 Removing and replacing components 163 Returning a device or component 163 Internal cable routing 164 Hot swap hard disk drive backplane cable connections 164 Removing and replacing components 165 Removing and replacing Tier 1 CRUs 166 Removing a hot swap hard disk drive 166 Replacin...

Page 7: ...esults 635 DSA hard drive test results 637 DSA Intel network test results 639 DSA LSI hard drive test results 644 DSA Mellanox adapter test results 645 DSA memory isolation test results 648 DSA memory stress test results 718 DSA Nvidia GPU test results 721 DSA optical drive test results 727 DSA system management test results 731 DSA tape drive test results 742 Appendix D Getting help and technical...

Page 8: ...vi System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 9: ...dukt Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Copyright IBM Corp 2014 vii ...

Page 10: ... produktet Antes de instalar este produto leia as Informações sobre Segurança Antes de instalar este producto lea la información de seguridad Läs säkerhetsinformationen innan du installerar den här produkten viii System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 11: ... or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm v Connect all power cords to a properly wired and grounded electrical outlet v Connect to properly wired outlets any equipment that will be attached to this product v When possible use one hand only to connect or disconnect signal cables v Never turn on any equipment when the...

Page 12: ... than 100 C 212 F v Repair or disassemble Dispose of the battery as required by local ordinances or regulations Statement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following v Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts...

Page 13: ...Statement 4 CAUTION Use safe practices when lifting 18 kg 39 7 lb 32 kg 70 5 lb 55 kg 121 2 lb Statement 5 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnect...

Page 14: ...ower supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statement 11 CAUTION The following label indicates sharp edges corners or joints nearby Statement 1...

Page 15: ...ds ensure that your system electrical requirements do not exceed branch circuit protection requirements Refer to the information that is provided with your device for electrical specifications Statement 15 CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit is extended Statement 17 CAUTION The following label indicates moving parts nearby Statement 26 Safety x...

Page 16: ...CAUTION Do not place any object on top of rack mounted devices Statement 27 CAUTION Hazardous moving parts are nearby xiv System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 17: ... Information document that comes with the server The server contains IBM next generation technologies which help increase performance and reliability For more information see What your server offers on page 11 and Reliability availability and serviceability on page 14 You can obtain up to date information about the server and other IBM server products at http www ibm com systems x At http www 947 ...

Page 18: ... com support entry portal overview Record information about the server in the following table Table 1 Record of the system information Product name Machine Type s Model number Serial number IBM System x3650 M4 BD Type 5466 The model number and serial number can be found on the front of the server Depending on your server model their respective locations can be found either in the following two ill...

Page 19: ...bm com systems info x86servers serverproven compat us See the Rack Installation Instructions document on the IBM Documentation CD for complete rack installation and removal instructions The IBM Documentation CD The IBM Documentation CD contains documentation for the server in Portable Document Format PDF and includes the IBM Documentation Browser to help you find information quickly Hardware and s...

Page 20: ...e then run the following command from the mnt cdrom directory sh runlinux sh Select the server from the Product menu The Available Topics list displays all the documents for the server Some documents might be in folders A plus sign indicates each folder or document that has additional documents under it Click the plus sign to display the additional documents When you select a document a descriptio...

Page 21: ... It provides the open source notices v Safety Information This document is in PDF on the IBM Documentation CD It contains translated caution and danger statements Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the Safety Information document v Rack Installation Instructions This printed doc...

Page 22: ...just before the description of a potentially lethal or extremely hazardous procedure step or situation Server features and specifications The following information is a summary of the features and specifications of the server Depending on the model some features might not be available or some specifications might not apply Racks are marked in vertical increments of 4 45 cm 1 75 inches Each increme...

Page 23: ...sk drive capabilities v Onboard Intel Powerville 3 port Gigabit Ethernet controller with Wake on LAN support v Seven Universal Serial Bus USB 2 0 ports two on front and four on rear of the server one for Hypervisor USB key v One serial port v One video port on rear of server Note 1 Maximum video resolution is 1600 x 1200 at 75 Hz 2 In messages and documentation the term service processor refers to...

Page 24: ...00 ft Server on 5 C to 28 C 41 F to 82 4 F altitude 2134 m 7000 ft to 3050 m 10000 ft Server off 5 C to 45 C 41 F to 113 F Shipping 40 C to 60 C 40 F to 140 F v Humidity Server on 8 to 80 maximum dew point 21 C maximum rate of change 5 C hr Server off 8 to 80 maximum dew point 27 C v Design to ASHRAE Class A3 ambient of 35 C to 40 C with relaxed support Support cloud like workload with no performa...

Page 25: ...utput vary depending on the number and type of optional features installed and the power management optional features in use 2 The noise emission level stated is the declared upper limit sound power level in bels for a random sample of machines All measurements made in accordance with ISO 7779 and renorted in conformance with ISO 9296 EU Regulation 617 2013 Technical Documentation International Bu...

Page 26: ...Acoustical noise emissions Test voltage and frequency 230V 50 Hz or 60 Hz Total harmonic distortion of the electricity supply system The maximum harmonic content of the input voltage waveform will be equal or less than 2 The qualification is compliant with EN 61000 3 2 Information and documentation on the instrumentation set up and circuits used for electrical testing ENERGY STAR Test Method for C...

Page 27: ...andard interface between the operating system platform firmware and external devices UEFI compliant System x servers are capable of booting UEFI compliant operating systems BIOS based operating systems and BIOS based adapters as well as UEFI compliant adapters Note The server does not support DOS Disk Operating System v IBM Dynamic System Analysis Preboot diagnostics programs The Dynamic System An...

Page 28: ...mory module installation on page 60 Large system memory capacity The server supports up to a maximum of 512 GB of system memory The server supports only industry standard double data rate 3 DDR3 1600 MHz or 1866 MHz depending on the configuration synchronous dynamic random access memory SDRAM registered dual inline memory modules DIMMs with error correcting code ECC For further details see Problem...

Page 29: ... IMM2 provides failover capability to a redundant Ethernet connection with the applicable application installed If a problem occurs with the primary Ethernet connection all Ethernet traffic that is associated with the primary connection is automatically switched to the optional redundant Ethernet connection If the applicable device drivers are installed this switching occurs without data loss and ...

Page 30: ...rated management module service processor v Memory mirroring v Menu driven setup system configuration and redundant array of independent disks RAID configuration programs v Parity checking or CRC checking on the serially attached SCSI SAS bus and PCI buses v Power management compliance with Advanced Configuration and Power Interface ACPI v Power on self test POST v Predictive Failure Analysis PFA ...

Page 31: ...t interface that is focused on driving these common tasks and capabilities v Discovering navigating and visualizing systems on the network with the detailed inventory and relationships to the other network resources v Notifying users of problems that occur on systems and the ability to isolate the sources of the problems v Notifying users when systems need updates and distributing and installing u...

Page 32: ...ch hot swap hard disk drive has an activity LED and when this LED is flashing it indicates that the drive is in use v Hard disk drive status LEDs yellow This yellow LED is used on hot swap SAS SATA hard disk drives Each hot swap hard disk drive has a status LED When this LED is lit it indicates that the drive has failed When this LED is flashing slowly one flash per second it indicates that the dr...

Page 33: ...u can use IBM Systems Director or IMM2 web interface to light this LED remotely This LED is controlled by the IMM2 The locator button is pressed to visually locate the server among the others servers v Check log LED When this yellow LED is lit it indicates that a system error has occurred Check the error log for additional information See the Error messages on page 131 for more information about e...

Page 34: ... information v PCI slot connectors PCI slot 1 Insert a full height half length PCI Express adapter into this slot PCI slot 2 Insert a low profile PCI Express adapter into this slot PCI slot 3 Insert a low profile PCI Express adapter into this slot Connect the power cord to this connector v Power cord connector Connect the power cord to this connector v USB connectors Each power supply has a dc pow...

Page 35: ...AC power LED is lit it indicates that sufficient power is coming into the power supply through the power cord During typical operation both the AC and DC power LEDs are lit For any other combination of LEDs see Power supply LEDs on page 20 v DC power LED Each hot swap power supply has a DC power LED and an AC power LED When the DC power LED is lit it indicates that the power supply is supplying ad...

Page 36: ...ems Table 2 Power supply LEDs status and required action Power supply LEDs Description Action Notes AC green DC green Error yellow On On Off Normal operation Off Off Off No ac power to the server or a problem with the ac power source 1 Check the ac power to the server 2 Make sure that the power cord is connected to a functioning power source 3 Turn the server off and then turn the server back on 4...

Page 37: ...turned on the operating system does not run and all core logic except for the integrated management module II IMM2 is shut down However the server can respond to requests from the IMM2 such as a remote request to turn on the server The power on LED flashes to indicate that the server is connected to power but is not turned on Turning on the server Use this information to turn on the server Approxi...

Page 38: ...supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 The server can be turned off in any of the following ways v You can turn off the server from the operating system if your operating system supports this feature After an orderly shutdown of the operating s...

Page 39: ...fore you install optional hardware devices make sure that the server is working correctly Start the server and make sure that the operating system starts if an operating system is installed or that a 19990305 error code is displayed indicating that an operating system was not found but the server is otherwise working correctly If the server is not working correctly see Running the DSA Preboot diag...

Page 40: ...onfigured and functions correctly with the newly installed devices 3 Save the DSA log as a file and send it to IBM For information about transferring data and logs see How to send DSA data to IBM 4 To ship the server repackage it in the original undamaged packing material and observe IBM procedures for shipping Support information for IBM Business Partners is available at http www ibm com partnerw...

Page 41: ...cage Power supply filler Power supply Top power supply paddle card 240VA cover Lower power supply paddle card ServeRaid adapter battery Battery carrier 3 5 inch hot swap hard disk drive Front Fan 1U PCI riser card assembly 2 Adapter 3 5 inch hot swap hard disk drive filler 3 5 inch SAS SATA front backplane with 12 hard disk drives 1U PCI riser card assembly 1 Heat sink Rear fan Operator informatio...

Page 42: ...might differ slightly from your hardware System board internal connectors The following illustration shows the internal connectors on the system board System board DIMM connectors The following illustration shows the DIMM connectors on the system board Figure 11 System board internal connectors 26 System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 43: ...connectors The following illustration shows the external input output connectors on the system board Figure 12 System board DIMM connectors Figure 13 System board external connectors Chapter 2 Installing optional devices 27 ...

Page 44: ...he CMOS data such as power on password and loads the default UEFI settings Note 2 J2 UEFI boot recovery jumper v Pins 1 and 2 Normal default Loads the primary firmware ROM page v Pins 2 and 3 Loads the secondary backup firmware ROM page Notes 1 and 2 J9 IMM TPM jumper v Pins 1 and 2 Normal default TPM not physical present v Pins 2 and 3 TPM physical present Figure 14 System board jumpers 28 System...

Page 45: ...ver then disconnect all power cords and external cables Review the information on page Safety on page vii Installation guidelines on page 32 Handling static sensitive devices on page 34 and Turning off the server on page 22 2 Any system board switch or jumper blocks that are not shown in the illustrations in this document are reserved System board LEDs The following illustration shows the light em...

Page 46: ...e and clock speed DIMM error LEDs A memory DIMM has failed or is incorrectly installed Microprocessor error LED Microprocessor has failed is missing or has been incorrectly installed Light path LED Indicates whether or not the lightpath button is functional If the light path LED is lit after pressing the lightpath button it indicates that the lightpath button is functioning properly By contrast if...

Page 47: ...v Type 2 PCI riser card assembly 2 Figure 16 PCI riser card assembly 1 Type 1 Figure 17 PCI riser card assembly 1 Type 2 Figure 18 PCI riser card assembly 2 Chapter 2 Installing optional devices 31 ...

Page 48: ...els or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code For additional information about tools for updating managing and deploying firmware see the ToolsCenter for System x and BladeCenter at http www ibm com support entry portal docdisplay lndocid TOOL CENTER v Before you inst...

Page 49: ...ditional procedures that you might have to perform before you remove or install the component v When you are finished working on the server reinstall all safety shields guards labels and ground wires System reliability guidelines The system reliability guidelines to ensure proper system cooling To help ensure proper system cooling and system reliability make sure that the following requirements ar...

Page 50: ...devices Attention Static electricity can damage the server and other electronic devices To avoid damage keep static sensitive devices in their static protective packages until you are ready to install them To reduce the possibility of damage from electrostatic discharge observe the following precautions v Limit your movement Movement can cause static electricity to build up around you v The use of...

Page 51: ... installed in a rack press the two release latches on the front of the server and remove the server out of the rack enclosure Attention v Two or more people are required to remove the system from a rack cabinet v To completely remove the server from the rack press the latches on the sides on the slide rails 4 Loosen the two thumbscrews that secure the cover to the rear of the server 5 Press on the...

Page 52: ...lation guidelines on page 32 2 Turn off the server see Turning off the server on page 22 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device 3 Remove the server top cover see Removing the server top cover on page 35 4 Open the two respective blue latches on the chassis 1 5 Slowly rotate the rear hard disk drive cage ...

Page 53: ... 22 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device 3 Remove the server top cover see Removing the server top cover on page 258 4 Rotate the hot swap rear hard disk drive cage up see Rotating the hot swap rear hard disk drive cage up on page 36 5 If an adapter is installed in the PCI riser card assembly disconnec...

Page 54: ...to install or remove do so now Otherwise go to Completing the installation on page 79 Figure 22 PCI riser card assembly 1 removal Figure 23 PCI riser card assembly 2 removal 38 System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 55: ... 32 2 Turn off the server see Turning off the server on page 22 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server 3 Remove the top cover see Removing the server top cover on page 35 4 Rotate the hot swap rear hard disk drive cage up see Rotating the hot swap rear hard disk drive cage up on page 36 5 Grasp the top of the air baffle an...

Page 56: ...talled in each bay To remove a hot swap hard disk drive complete the following steps Procedure 1 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 32 2 Press the release latch on the side of the drive front 3 Grasp the handle and pull the hot swap drive assembly out of the drive bay Note You might have to reconfigure the disk arrays after you re...

Page 57: ...vice 3 Remove the server cover see Removing the server top cover on page 258 4 Rotate the hot swap rear hard disk drive cage up see Rotating the hot swap rear hard disk drive cage up on page 36 5 Disconnect any cables from the adapter make note of the cable routing in case you reinstall the adapter later 6 Remove the PCI riser card assembly 1 or 2 see Removing a PCI riser card assembly on page 37 ...

Page 58: ...ask To remove a ServeRAID adapter from the PCI riser card assembly complete the following steps Procedure 1 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 32 2 Turn off the server see Turning off the server on page 22 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the...

Page 59: ...n position b Carefully grasp the ServeRAID adapter by its top edge or upper corners and pull the ServeRAID adapter from the PCI riser card assembly v For PCI riser card assembly 2 a Pull the release pin to unlock the retention latch then rotate the retention latch to the open position b Carefully grasp the ServeRAID adapter by the edge and pull it out of PCI riser card assembly 2 Figure 27 ServeRA...

Page 60: ...t of supported drives see http www ibm com systems info x86servers serverproven compat us v Locate the documentation that comes with the hard disk drive and follow those instructions in addition to the instructions in this chapter v The system supports support up to fourteen 3 5 inch hot swap SAS SATA hard disk drives two 3 5 inch hot swap SAS SATA hard disk drives are located at the rear of the s...

Page 61: ... drive status LED to verify that the drive is operating correctly If the yellow drive status LED for a drive is lit continuously that drive is faulty and must be replaced If the green drive activity LED is flashing the drive is being accessed Note If the server is configured for RAID operation using a ServeRAID adapter you might have to reconfigure your disk arrays after you install drives See the...

Page 62: ... off the server on page 22 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server 3 Remove the server top cover see Removing the server top cover on page 35 4 Rotate the hot swap rear hard disk drive cage up see Rotating the hot swap rear hard disk drive cage up on page 36 5 Remove the PCI riser card assembly see Removing a PCI riser card...

Page 63: ...I riser card assembly v Make sure that cables are not pinched by the server components 9 Install the PCI riser card assembly see Installing a PCI riser card assembly on page 81 10 Perform any configuration tasks that are required for the adapter Results If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 79 Figure 30 Adapter installation Cha...

Page 64: ... server see Turning off the server on page 22 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server 3 Remove the server top cover see Removing the server top cover on page 35 4 Rotate the hot swap rear hard disk drive cage up see Rotating the hot swap rear hard disk drive cage up on page 36 5 Remove the PCI riser card assembly see Removi...

Page 65: ...ecurely 8 Connect the cable to the network controller sideband connector on the system board See System board internal connectors on page 26 Figure 31 Single port 10GbE SFP embedded adapter installation Figure 32 Dual port 10GbE SFP embedded adapter installation Chapter 2 Installing optional devices 49 ...

Page 66: ...ed for the adapter Results If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 79 Installing a ServeRAID adapter on the PCI riser card assembly Use this information to install a ServeRAID adapter on the PCI riser card assembly About this task Important When you install ServeRAID adapters on the PCI riser card assemblies please install them i...

Page 67: ...t uses a battery complete the following steps a Remove the battery from the ServeRAID adapter package or the battery package b Install the battery and connect the battery to the ServeRAID controller as instructed in the documentation that comes with the ServeRAID controller or the battery or see Installing a ServeRAID adapter battery or flash power module in the remote battery tray on page 53 6 Th...

Page 68: ...RAID adapter so that the keys align correctly with the connector on PCI riser card assembly 2 c Insert the ServeRAID adapter into the connector on the riser card until it is firmly seated Attention Incomplete insertion might cause damage to the server or the adapter 7 Connect any required cables to the ServeRAID adapter Figure 35 ServeRAID adapter installation Figure 36 ServeRAID adapter installat...

Page 69: ...ally charged at 30 or less of capacity Run the server for 4 to 6 hours to fully charge the battery The LED just above the battery on the controller remains lit until the battery is fully charged Until the battery is fully charged the controller firmware sets the controller cache to write through mode after the battery is fully charged the controller firmware re enables write back mode 2 When you r...

Page 70: ...RAID battery tray If the battery comes with a battery carrier ensure that battery carrier posts align with the rings on the battery mounting slot so that the battery carrier is secure in the slot b Push the battery retention clip back to its vertical position until it snaps into place thereby securing the battery 5 Connect the remote battery cable to the remote battery cable connector on the Serve...

Page 71: ...is not pinched and does not cover any connectors or obstruct any components on the system board Results If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 79 Figure 38 Battery cable connection Chapter 2 Installing optional devices 55 ...

Page 72: ...tion Cascading with the front backplane is unnecessary To install the hot swap backplane for the rear hard disk drive cage complete the following steps Procedure 1 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 32 2 Turn off the server see Turning off the server on page 22 and all attached peripheral devices Disconnect all power cords then di...

Page 73: ...er cables to the backplane 5 Align the backplane with the slot on the rear hard disk drive cage 6 Lower the backplane into the rear hard disk drive cage Make sure the three alignment pins securely engages the three holes on the hard disk drive cage Figure 41 Type 1 SATA Figure 42 Type 2 SAS Figure 43 Hot swap backplane installation Chapter 2 Installing optional devices 57 ...

Page 74: ...ors To install a front fan complete the following steps Procedure 1 Touch the static protective package that contains the new fan to any unpainted metal surface on the server Then remove the new fan from the package 2 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 32 3 Turn off the server see Turning off the server on page 22 and all attached...

Page 75: ...ve other devices to install or remove do so now Otherwise go to Completing the installation on page 79 10 Installing Fan 2A or 3A a Orient the fan so that the fan cable points to the system board b Lower the fan into the fan slot in the server and ensure that is it seated correctly c Connect the fan cable to the connector on the system board See System board internal connectors on page 26 d Insert...

Page 76: ... ff is the device organization or bit width for example x4 x8 or x16 4 x4 organization 4 DQ lines per SDRAM 8 x8 organization 16 x16 organization wwwww is the DIMM bandwidth in MBps 12800 12 80 GBps PC3 1600 SDRAMs 8 byte primary data bus 14900 14 93 GBps PC3 1866 SDRAMS 8 byte primary data bus m is the DIMM type E Unbuffered DIMM UDIMM with ECC x72 bit module data bus R Registered DIMM RDIMM U Un...

Page 77: ...resources To view the total amount of installed memory and the amount of configured memory run the Setup utility For additional information see Configuring the server on page 88 v The following table shows the DIMM connectors that are associated with each microprocessor Table 5 DIMM connectors associated with each microprocessor Microprocessor DIMM connectors associated with the microprocessor Mic...

Page 78: ...ence 1 8 6 1 3 7 5 2 4 2 8 16 6 14 1 9 3 11 7 15 5 13 2 10 4 12 The following tables lists the DIMM connectors on each memory channel Table 7 DIMM connectors on each memory channel Number of installed microprocessors Memory channel DIMM connectors Microprocessor 1 Channel 1 7 8 Channel 2 5 6 Channel 3 1 2 Channel 4 3 4 The following table lists the DIMM connectors on each memory channel Figure 45 ...

Page 79: ...ider the following information v DIMMs must be installed in pairs The DIMMs in each pair must be the same size and type v The maximum available memory is reduced to one third of the installed memory when memory mirroring is enabled For example if you install 96 GB of memory only 32 GB of addressable memory is available when you use memory mirroring v Channel 1 DIMM connectors 1 2 7 and 8 are not u...

Page 80: ...h becomes active The spare rank must have identical or larger memory capacity than all the other ranks on the same channel v DIMMs must be installed in sets of three The DIMMs in each set must be the same size and type v The following table lists the DIMM installation sequence for rank sparing mode when one or two microprocessors is installed in the server The following table shows the installatio...

Page 81: ... card assembly see Removing a PCI riser card assembly on page 37 6 Remove the air baffle see Removing the air baffle on page 39 7 Carefully flip open the retaining clip on each end of the DIMM connector Attention To avoid breaking the retaining clips or damaging the DIMM connectors open and close the clips gently 8 Touch the static protective package that contains the DIMM to any unpainted metal s...

Page 82: ...h the microprocessor to determine whether you must update the server firmware for the server To download the most current level of server firmware and many other code updates for your server complete the following steps 1 Go to http www 947 ibm com support entry portal overview 2 Under Product support click System x 3 Under Popular links click Software and device drivers 4 Click System x3650 M4 BD...

Page 83: ...amilies of microprocessors E5 26xx E5 46xx E5 26xx v2 E5 46xx v2 Microprocessor Installation Tools A and B are shown in the following illustration To install an additional microprocessor complete the following steps Procedure 1 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 32 2 Turn off the server see Turning off the server on page 22 and al...

Page 84: ...oprocessor socket 9 Install the microprocessor on the microprocessor socket a Touch the static protective package that contains the new microprocessor to any unpainted on the chassis or any unpainted metal surface on any other grounded rack component then carefully remove the microprocessor from the package b Release the sides of the cover and remove the cover from the installation tool The microp...

Page 85: ...ockwise to the open position to insert the microprocessor into the socket and lift the installation tool out of the socket v If using Installation Tool B twist the handle of the installation tool assembly counterclockwise until the microprocessor is inserted into the socket and lift the installation tool out of the socket The following illustration shows the tool handle in the open position Figure...

Page 86: ...the microprocessor socket cover tape or label from the surface of the microprocessor socket if one is present Store the socket cover in a safe place Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details about handling these devices see Handling static sensitive devices on page 34 11 Close the microprocessor socket release levers and...

Page 87: ...e the plastic cover v Do not touch the thermal grease on the bottom of the heat sink or set down the heat sink after you remove the plastic cover Touching the thermal grease will contaminate it If the thermal grease is contaminated call IBM service and support to request a replacement thermal grease kit For information about installing the replacement thermal grease see Thermal grease on page 73 F...

Page 88: ...e screw labeled as 1 then 2 3 and finally 4 If possible each screw should be rotated two full rotations at a time Repeat until the screws are tight Do not overtighten the screws by using excessive force If you are using a torque wrench tighten the screws to 8 5 Newton meters Nm to 13 Nm 6 3 foot pounds to 9 6 foot pounds Note Please use Phillips screw driver No 0 to fasten screws Results If you ha...

Page 89: ...g static sensitive devices on page 34 To replace damaged or contaminated thermal grease on the microprocessor and heat exchanger complete the following steps Procedure 1 Place the heat sink on a clean work surface 2 Remove the cleaning pad from its package and unfold it completely 3 Use the cleaning pad to wipe the thermal grease from the bottom of the heat sink Note Make sure that all of the ther...

Page 90: ...sing Note You cannot mix 110 V ac and 220 V ac or 750 watt and 900 watt power supplies in the server it is not supported v These power supplies are designed for parallel operation In the event of a power supply failure the redundant power supply continues to power the system The server supports a maximum of two power supplies v The server can run fully configured with one power supply For redundan...

Page 91: ... that begins on page Safety on page vii and Installation guidelines on page 32 2 Touch the static protective package that contains the hot swap power supply to any unpainted metal surface on the server then remove the power supply from the package and place it on a static protective surface 3 If you are installing a hot swap power supply into an empty bay remove the power supply filler panel from ...

Page 92: ...unded electrical outlet 8 Make sure that the ac power LED and the dc power LED on the power supply are lit indicating that the power supply is operating correctly 9 If you are adding a power supply to the server attach the redundant power information label that comes with this option on the server top cover near the power supplies Figure 61 Power cord Figure 62 Power information label 76 System x3...

Page 93: ...2 Turn off the server see Turning off the server on page 22 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server 3 Remove the top cover see Removing the server top cover on page 35 4 If you have the optional hot swap rear hard disk drive cage installed rotate it up see Rotating the hot swap rear hard disk drive cage up on page 36 5 Remo...

Page 94: ...d firmly Results If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 79 Note You must configure the server to boot from the hypervisor USB drive See Configuring the server on page 88 for information about enabling the embedded hypervisor Figure 64 USB embedded hypervisor flash device installation 78 System x3650 M4 BD Type 5466 Installation ...

Page 95: ...cover on page 84 5 Install the server in the rack cabinet see the Rack Installation Instructions that come with the server for instructions 6 To attach peripheral devices and connect the power cords see Front view on page 16 7 Update the server configuration see Updating the server configuration on page 85 8 Slide the server back into the rack if necessary 9 Start the server Confirm that is starts...

Page 96: ...ir baffle into the server Make sure that the tabs on the air baffle are inserted into the holes on the chassis Attention For proper cooling and airflow replace the air baffle before you turn on the server Operating the server with the air baffle removed might damage server components Results If you have other devices to install or remove do so now Otherwise go to Completing the installation on pag...

Page 97: ...ii and Installation guidelines on page 32 2 Make sure that the server and all peripheral devices are turned off and that the power cords and all external cables are disconnected 3 Reinstall any adapters and reconnect any internal cables that you removed in other procedures 4 Align the PCI riser card assembly with the alignment pin and the guide rails on the chassis Figure 67 PCI riser card assembl...

Page 98: ...ot swap rear hard disk drive cage down About this task To rotate the optional hot swap hard disk drive cage down complete the following steps Procedure 1 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 32 Attention Make sure you have routed the power cable correctly as the following illustration before you rotate the hot swap rear hard disk dr...

Page 99: ...the rear hard disk drive cage to the unlock position 1 3 Slowly rotate the cage downwards until it sits into place 2 4 Close the blue latches on the chassis 3 Figure 69 Cable routing Chapter 2 Installing optional devices 83 ...

Page 100: ...erver Also make sure that all internal cables are correctly routed 2 Align the cover over the server toward the rear of the server until the cover edges slip into position over the chassis Attention Before sliding the cover forward make sure that all the tabs on both the front rear and side of the cover engage the chassis correctly If all the tabs do not engage the chassis correctly it will be har...

Page 101: ...e configuration has changed The Setup utility starts automatically so that you can save the new configuration settings Some optional devices have device drivers that you must install For information about installing device drivers see the documentation that comes with each device If the server has an optional RAID adapter and you have installed or removed a hard disk drive see the documentation th...

Page 102: ...86 System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 103: ...ixes Review this list for your specific problem however even if your problem is not listed installing the update might solve the problem Be sure to separately install any listed critical updates that have release dates that are later than the release date of the UpdateXpress System Pack or UpdateXpress image The firmware for the server is periodically updated and is available for download on the I...

Page 104: ...ave to save the settings that you have changed Configuring the server The following configuration programs come with the server v Setup utility The UEFI Setup Utility program is part of the basic input output system firmware Use it to change interrupt request IRQ settings change the startup device sequence set the date and time and set passwords For information about using this program see Using t...

Page 105: ...apability and blue screen capture The remote presence and blue screen capture features are integrated functions of the Integrated Management Module II IMM2 The remote presence feature provides the following functions Remotely viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz regardless of the system state Remotely accessing the server using the keyboard and mouse from a remote cli...

Page 106: ... CD and view the online overview Not all features are supported on all server models The ServerGuide program performs the following tasks v Sets system date and time v Detects the RAID adapter or controller and runs the SAS SATA RAID configuration program v Checks the microcode firmware levels of a ServeRAID adapter and determines whether a later level is available from the CD v Detects installed ...

Page 107: ...erGuide program prompts you to insert your operating system CD and restart the server At this point the installation program for the operating system takes control to complete the installation Installing your operating system without using ServerGuide Use this information to install the operating system on the server without using ServerGuide About this task If you have already configured the serv...

Page 108: ...tup utility some of those changes are reflected in the system information you cannot change settings directly in the system information This choice is on the full Setup utility menu only System Summary Select this choice to view configuration information including the ID speed and cache size of the microprocessors machine type and model of the server the serial number the system UUID and the amoun...

Page 109: ...rating system to control the setting Not all operating systems support this feature Platform Controlled Type Select this choice to determine how to balance between performance and power consumption Choosing Maximum Performance will disable power management functions and allow the most aggressive use of turbo Choosing Minimal Power will maximizes the use of power management features for least power...

Page 110: ...aximum performance mode maximizes performance Balanced mode offers a balance between performance and power Minimal power maximizes power savings Turbo Mode Select this choice to enable or disable turbo mode Enabling turbo mode can boost the overall microprocessor performance when all microprocessor cores are not fully utilized A microprocessor core can run above its rated frequency for a short per...

Page 111: ...ntegrated management module Power Restore Policy Select this choice to view or enable the POST watchdog timer Commands on USB Interface Preference Select this choice to enable or disable the Ethernet over USB interface on IMM Network Configuration Select this choice to view the system management network interface port the IMM MAC address the current IMM IP address and the host name define the stat...

Page 112: ...t setting v System Event Logs Select this choice to enter the System Event Manager where you can view the POST event log and the system event log You can use the arrow keys to move between pages in the error log The POST event log contains the three most recent error codes and messages that were generated during POST The system event log contains POST and system management interrupt SMI events and...

Page 113: ...ge and delete a power on password and an administrator password The User Security choice is on the full Setup utility menu only If you set only a power on password you must type the power on password to complete the system startup and to have access to the full Setup utility menu An administrator password is intended to be used by a system administrator it limits access to the full Setup utility m...

Page 114: ...on that begins on page Safety on page vii Do not change settings or move jumpers on any system board switch or jumper blocks that are not shown in this document Clearing CMOS data does not affect the administrator password Administrator password If an administrator password is set you must type the administrator password for access to the full Setup utility menu You can use any combination of 6 to...

Page 115: ...oolsctr v1r0 and click UpdateXpress System Pack Installer Using the integrated management module II The integrated management module II IMM2 is a second generation of the functions that were formerly provided by the baseboard management controller hardware It combines service processor functions video controller and remote presence function in a single chip The IMM supports the following basic sys...

Page 116: ...ower supply input power v ROM based IMM firmware flash updates v Serial over LAN SOL v Serial port redirection over telnet or ssh v SMI handling v System event log SEL user readable event log The IMM also provides the following remote server management capabilities through the ipmitool a management utility program v Command line interface IPMI Shell The command line interface provides direct acces...

Page 117: ... the USB flash device to the startup sequence in the Setup utility To add the USB flash device to the startup sequence complete the following steps Procedure 1 Turn on the server Note Approximately 1 to 3 minutes after the server is connected to ac power the power control button becomes active 2 When the prompt F1 Setup is displayed press F1 3 From the Setup utility main menu select Boot Manager 4...

Page 118: ...y viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz regardless of the system state v Remotely accessing the server using the keyboard and mouse from a remote client v Mapping the CD or DVD drive diskette drive and USB flash drive on a remote client and mapping ISO and diskette image files as virtual drives that are available for use by the server v Uploading a diskette image to th...

Page 119: ...is task To log on to the IMM Web interface complete the following steps Procedure 1 Open a Web browser on a computer that connects to the server and in the Address or URL field type the IP address or host name of the IMM to which you want to connect Note If you are logging on to the IMM for the first time after installation the IMM defaults to DHCP If a DHCP host is not available the IMM assigns a...

Page 120: ...le the operating system to address the controllers For device drivers and information about configuring the Ethernet controllers or to find updated information about configuring the controllers see http www 947 ibm com support entry portal overview Configuring RAID arrays Use the Setup utility to configure RAID About this task Use the configuration utility programs to configure and manage redundan...

Page 121: ...nd 5000019 3 For further details on creating a software RAID array of hard disk drives please see the ServeRAID C105 documentation at http www 947 ibm com support entry portal docdisplay lndocid MIGR 5089068 4 When the ServeRAID adapter is removed software RAID will not be supported This system does not support downgrade software RAID function from hardware RAID configuration Starting the LSI Conf...

Page 122: ...ogram The IBM Advanced Settings Utility ASU program is an alternative to the Setup utility for modifying UEFI settings Use the ASU program online or out of band to modify UEFI settings from the command line without the need to restart the system to access the Setup utility You can also use the ASU program to configure the optional remote presence features or other IMM settings The remote presence ...

Page 123: ...t interface that is focused on driving these common tasks and capabilities v Discovering navigating and visualizing systems on the network with the detailed inventory and relationships to the other network resources v Notifying users of problems that occur on systems and the ability to isolate the sources of the problems v Notifying users when systems need updates and distributing and installing u...

Page 124: ...in the Integrated Management Module IMM Select one of the following methods to access the Integrated Management Module IMM to set the UUID v Online from the target system LAN or keyboard console style KCS access v Remote access to the target system LAN based v Bootable media containing ASU LAN or KCS depending upon the bootable media 3 Copy and unpack the ASU package which also includes other requ...

Page 125: ...is access method Example asu set SYSTEM_PROD_DATA SysInfoUUID uuid_value The KCS access method uses the IPMI KCS interface This method requires that the IPMI driver be installed Some operating systems have the IPMI driver installed by default ASU provides the corresponding mapping layer See the Advanced Settings Utility Users Guide for more details You can access the ASU Users Guide from the IBM w...

Page 126: ...MI must be updated when the system board is replaced Use the Advanced Settings Utility ASU to update the DMI in the UEFI based server The ASU is an online tool that supports several operating systems Make sure that you download the version for your operating system You can download the ASU from the IBM Web site To download the ASU and update the DMI complete the following steps Note Changes are ma...

Page 127: ..._PROD_DATA SysEncloseAssetTag asset_tag access_method Where m t_model The server machine type and model number Type mtm xxxxyyy where xxxx is the machine type and yyy is the server model number s n The serial number on the server Type sn zzzzzzz where zzzzzzz is the serial number asset_method The server asset tag number Type asset aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa where aaaaaaaaaaaaaaaaaaaaaaaaaaa...

Page 128: ...s Note Changes are made periodically to the IBM Web site The actual procedure might vary slightly from what is described in this document a Go to http www 947 ibm com support entry portal overview b Click the Downloads tab at the top of the panel c Under ToolsCenter select View ToolsCenter downloads d Select Advanced Settings Utility ASU e Scroll down and click the link and download the ASU versio...

Page 129: ... asu set SYSTEM_PROD_DATA SYsEncloseAssetTag asset_tag host imm_ip user imm_user_id password imm_password Examples that do use the userid and password default values asu set SYSTEM_PROD_DATA SysInfoProdName m t_model host imm_ip asu set SYSTEM_PROD_DATA SysInfoSerialNum s n host imm_ip asu set SYSTEM_PROD_DATA SysEncloseAssetTag asset_tag host imm_ip v Bootable media You can also build a bootable ...

Page 130: ...114 System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 131: ... occurred If any hardware software or firmware was changed before the problem occurred if possible reverse those changes This might include any of the following items v Hardware components v Device drivers and firmware v System software v UEFI firmware v System input power or network connections 2 View the light path diagnostics LEDs and event logs The server is designed for ease of diagnosis of h...

Page 132: ...ostics For more information about UpdateXpress System Packs see http www ibm com support entry portal docdisplay lndocid SERV XPRESS and Updating the firmware on page 87 For more information about the Bootable Media Creator see http www ibm com support entry portal docdisplay lndocid TOOL BOMC Be sure to separately install any listed critical updates that have release dates that are later than the...

Page 133: ...gested solutions To search for troubleshooting procedures and RETAIN tips go to http www ibm com supportportal 8 Use the troubleshooting tables See Troubleshooting by symptom on page 131 to find a solution to a problem that has identifiable symptoms A single problem might cause multiple symptoms Follow the troubleshooting procedure for the most obvious symptom If that procedure does not diagnose t...

Page 134: ...r light path diagnostics LEDs indicate a microprocessor error the error might be in the microprocessor or in the microprocessor socket See Microprocessor problems on page 138 for information about diagnosing microprocessor problems v Before you run diagnostic programs you must determine whether the failing server is part of a shared hard disk drive cluster two or more servers sharing external stor...

Page 135: ...eck the system error LED on the operator information panel If it is flashing check the light path diagnostics LEDs see Light path diagnostics on page 122 Note When you slide the light path diagnostics panel out of the server to check the LEDs or checkpoint codes do not run the server continuously with light path diagnostics panel outside of the server The panel should only be outside of the server...

Page 136: ... following industry standard interfaces Intelligent Platform Management Protocol IPMI version 2 0 Simple Network Management Protocol SNMP version 3 Common Information Model CIM Web browser For more information about the Integrated Management Module IMM see Using the integrated management module II on page 99 Appendix A Integrated management module II IMM2 error messages on page 265 and the Integra...

Page 137: ...integrated USB memory on the server DSA Preboot collects and analyzes system information to aid in diagnosing server problems as well as offering a rich set of diagnostic tests of the major components of the server DSA Preboot collects the following information about the server Drive health information Event logs for ServeRAID controllers and service processors IMM2 configuration information IMM2 ...

Page 138: ...ic sensitive devices on page 34 If an error occurs view the light path diagnostics LEDs in the following order 1 Look at the operator information panel on the front of the server v If the Log LED is lit it indicates that information about a suboptimal condition in the server is available in the IMM system event log or in the system event log v If the system error LED is lit it indicates that an er...

Page 139: ...this LED is lit it indicates that the server is dc power on System board error LED System board has failed Microprocessor mismatch LED When this LED is lit it indicates that microprocessor 1 is not installed or the microprocessors do not have the same cache size and type and clock speed DIMM error LEDs A memory DIMM has failed or is incorrectly installed Microprocessor error LED Microprocessor has...

Page 140: ...of the screen To move from one entry to the next use the Up Arrow and Down Arrow keys Some IMM sensors cause assertion events to be logged when their setpoints are reached When a setpoint condition no longer exists a corresponding deassertion event is logged However not all events are assertion type events v Integrated management module IMM2 event log This log contains a filtered subset of all IMM...

Page 141: ...the IPMI event log or the IMM event log as the ASM event log the operating system event logs or the merged DSA log You can also use DSA Preboot to view these logs although you must restart the server to use DSA Preboot The server comes with DSA Preboot stored in integrated USB memory To install DSA Portable or check for and download a later version of DSA Preboot CD image go to http www ibm com su...

Page 142: ...s RNDIS USB LAN driver For more information see Obtaining the IP address for the IMM on page 103 and Logging on to the Web interface on page 103 The integrated management module IMM is connected to a network and AC power is applied the server state might be hung not hung or powered off Use any of the following methods v Use IPMItool over the network to the IMM external IP address to view the syste...

Page 143: ...on password is set you must type the password and press Enter when you are prompted for POST to run If POST detects a problem an error message is displayed See Appendix B UEFI POST error codes on page 591 for more information If POST detects a problem an error message is sent to the POST event log see Event logs on page 124 for more information IBM Dynamic System Analysis IBM Dynamic System Analys...

Page 144: ...er and performs comprehensive collection of hardware and operating system information After it runs it automatically deletes the temporary files and folder and leaves the results of the data collection and diagnostics on the server If you are unable to start the server use DSA Portable v DSA Preboot DSA Preboot runs outside of the operating system you must restart the server to run it It is provid...

Page 145: ...he following steps Procedure 1 If the server is running turn off the server and all attached devices 2 Turn on all attached devices then turn on the server 3 When the prompt F2 Diagnostics is displayed press F2 Note The DSA Preboot diagnostic program might appear to be unresponsive for an unusual length of time when you start the program This is normal operation while the program loads 4 Optionall...

Page 146: ...link in the Status column v If you are running the DSA interactive menu CLI type x to exit the Execute Tests menu then select the completed tests to view the results Call home automated service request IBM provides tools that can automatically collect and send data or call IBM Support when an error is detected These tools can help IBM service speed up the process of diagnosing problems The followi...

Page 147: ...ables see Appendix C DSA diagnostic test results on page 611 for information about testing the server and Running the DSA Preboot diagnostic programs on page 129 for additional information about running DSA Preboot program that is stored in integrated USB memory on the server For additional information to help you solve problems see Start here on page 115 If you have just added new software or a n...

Page 148: ... device for setup and configuration information 4 Make sure that other software works on the server General problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved v See Chapter 5 Parts listing on page 153 to check whether a component is a consumable structural or FRU part v If an action step is preceded by Trained technician o...

Page 149: ...sk drive on page 40 then run the hard disk drive diagnostic test again see Appendix C DSA diagnostic test results on page 611 If the remaining drives are recognized replace the drive that you removed with a new one The server stops responding during the hard disk drive diagnostic test Remove the drive that is indicated by DSA see Removing a hot swap hard disk drive on page 40 then run the hard dis...

Page 150: ... of the LEDs changes return to step 1 4 Make sure that the hard disk drive backplane is correctly seated When it is correctly seated the drive assemblies correctly connect to the backplane without bowing or causing movement of the backplane 5 Reseat the backplane power cable and repeat steps 1 through 3 6 Reseat the backplane signal cable and repeat steps 1 through 3 7 Suspect the backplane signal...

Page 151: ...e A yellow hard disk drive status LED does not accurately represent the actual state of the associated drive 1 If the yellow hard disk drive LED and the RAID adapter software do not indicate the same status for the drive complete the following steps a Turn off the server b Reseat the SAS SATA adapter c Reseat the backplane signal cable and backplane power cable d Reseat the hard disk drive e Turn ...

Page 152: ...condition applies check the event logs see Event logs on page 124 Keyboard mouse or pointing device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved v See Chapter 5 Parts listing on page 153 to check if a component is a consumable structural or FRU part v If an action step is preceded by Trained technician only that step...

Page 153: ... 2 Check the POST event log v If a DIMM was disabled by a systems management interrupt SMI replace the DIMM v If a DIMM was disabled by the user or by POST run the Setup utility and enable the DIMM 3 Run memory diagnostics see Running the DSA Preboot diagnostic programs on page 129 4 Make sure that there is no memory mismatch when the server is at the minimum memory configuration see Memory module...

Page 154: ...ne at a time in the order shown restarting the server each time a Trained technician only Microprocessor b Trained technician only System board Monitor and video problems Some IBM monitors have their own self tests If you suspect a problem with your monitor see the documentation that comes with the monitor for instructions for testing and adjusting the monitor If you cannot diagnose the problem ca...

Page 155: ...ng the monitor if applicable 4 Make sure that damaged server firmware is not affecting the video see Updating the firmware on page 87 5 Observe the checkpoint LEDs on the system board if the codes are changing go to step 6 6 Replace the following components one at a time in the order shown restarting the server each time a Monitor b Video adapter if one is installed c Trained technician only Syste...

Page 156: ...creen discoloration Move the device and the monitor at least 305 mm 12 in apart and turn on the monitor Notes a To prevent diskette drive read write errors make sure that the distance between the monitor and any external diskette drive is at least 76 mm 3 in b Non IBM monitor cables might cause unpredictable problems 2 Reseat the monitor cable 3 Replace the components listed in step 2 one at a tim...

Page 157: ...ait 10 seconds before restarting the server 4 If the problem still remains replace the dual port network adapter Wake on Lan feature is in disable mode 1 Turn on the server Note Approximately 1 to 3 minutes after the server is connected to ac power the power control button becomes active after the power on LED flashes slowly 2 When prompted F1 Setup is displayed press F1 If you have set an adminis...

Page 158: ...devices or cables v You updated the configuration information in the Setup utility Whenever memory or any other device is changed you must update the configuration 2 Reseat the device that you just installed 3 Replace the device that you just installed An IBM optional device that worked previously does not work now 1 Make sure that all of the cable connections for the device are secure 2 If the de...

Page 159: ... panel 4 Make sure that the reset button is working correctly a Disconnect the server power cords b Reconnect the power cords c Reseat the operator information panel cable and then repeat steps 3a and 3b v If the server starts replace the operator information panel v If the server does not start go to step 5 5 Make sure that v The power cords are correctly connected to the server and to a working ...

Page 160: ...ned problems on page 148 Serial device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved v See Chapter 5 Parts listing on page 153 to check if a component is a consumable structural or FRU part v If an action step is preceded by Trained technician only that step must be performed only by a trained technician Symptom Actio...

Page 161: ...docdisplay lndocid SERV GUIDE click IBM Service and Support Site click the link for your ServerGuide version and scroll down to the list of supported Microsoft Windows operating systems The operating system cannot be installed the option is not available Make sure that the server supports the operating system If it does either no logical drive is defined SCSI RAID servers or the ServerGuide System...

Page 162: ...hort circuit can exist anywhere on any of the power distribution buses Usually a short circuit will cause the power subsystem to shut down because of an overcurrent condition To diagnose a power problem use the following general procedure Procedure 1 Turn off the server and disconnect all power cords 2 Check for loose cables in the power subsystem Also check for short circuits for example if a loo...

Page 163: ...ervers without a hub or if you are not using a hub with X ports use a crossover cable To determine whether a hub has an X port check the port label If the label contains an X the hub has an X port v Determine whether the hub supports auto negotiation If it does not try configuring the integrated Ethernet controller manually to match the speed and duplex mode of the hub v Check the Ethernet control...

Page 164: ...rectly 3 Make sure that the server top cover power cut off switch cable is connected correctly 4 Make sure that the server is cabled correctly 5 Remove or disconnect the following devices one at a time until you find the failure Turn on the server and reconfigure it each time v Any external devices v Surge suppressor device on the server v Printer mouse and non IBM devices v Each adapter v Hard di...

Page 165: ...at changes if any were made before the configuration failed Is this the original reported failure v Diagnostic program type and version level v Hardware configuration print screen of the system summary v UEFI firmware level v IMM firmware level v Operating system software You can solve some problems by comparing the configuration and software setups between working and nonworking servers When you ...

Page 166: ...of the following sources v Download the server firmware update from the World Wide Web v Contact your IBM service representative To download the server firmware update package from the World Wide Web go to http www 947 ibm com support entry portal overview The flash memory of the server consists of a primary bank and a backup bank You must maintain a bootable IBM System x Server Firmware server fi...

Page 167: ...ables and then remove the server cover 12 Move the UEFI boot recovery jumper back to the primary position pins 1 and 2 13 Reinstall the server cover and then reconnect all the power cables 14 Restart the server Results In band automated boot recovery method Note Use this method if the BOARD LED on the light path diagnostics panel is lit and there is a log entry or Booting Backup Image is displayed...

Page 168: ...ure Configuration changes such as added devices or adapter firmware updates and firmware or application code problems can cause the server to fail POST the power on self test If this occurs the server responds in either of the following ways v The server restarts automatically and attempts POST again v The server hangs and you must manually restart the server for the server to attempt POST again A...

Page 169: ...alls a structural component at your request you will be charged for the service v Field replaceable unit FRU FRUs must be installed only by trained technicians unless they are classified as customer replaceable units CRUs Tier 1 customer replaceable unit CRU Replacement of Tier 1 CRUs is your responsibility If IBM installs a Tier 1 CRU at your request you will be charged for the installation Tier ...

Page 170: ... assembly 115 W 46W2702 3 Microprocessor Intel Xeon E5 2603 v2 1 8GHz 10MB 1333MHz 80W 4 core 00Y2778 3 Microprocessor Intel Xeon E5 2609 v2 2 5GHz 10MB 1333MHz 80W 4 core 00Y2779 3 Microprocessor Intel Xeon E5 2620 v2 2 1GHz 15MB 1600MHz 80W 6 core 00Y2780 1 24 3 4 5 6 7 8 9 10 12 11 13 14 16 18 2 19 21 23 22 20 15 17 Figure 76 Server components 154 System x3650 M4 BD Type 5466 Installation and S...

Page 171: ...600MHz RDIMM 00D5026 4 Memory 4GB single rank 1 5V DDR3 1866MHz RDIMM 00D5022 4 Memory 8GB single rank 1 35V DDR3 1600MHz RDIMM 00D5038 4 Memory 8GB single rank 1 5V DDR3 1866MHz RDIMM 00D5034 4 Memory 8GB dual rank 1 35V DDR3 1600MHz UDIMM 00D5018 4 Memory 8GB dual rank 1 35V DDR3 1600MHz RDIMM 00D5046 4 Memory 16GB dual rank 1 35V DDR3 1600MHz RDIMM 46W0674 4 Memory 16GB dual rank 1 5V DDR3 1866...

Page 172: ... 00W1287 16 Solid state drive hot swap 120 GB 00AJ436 16 Solid state drive hot swap 128 GB 00W1292 16 Solid state drive hot swap 200 GB 00AJ441 16 Solid state drive hot swap 240 GB 00FN353 16 Solid state drive hot swap 256 GB 00W1297 16 Solid state drive hot swap 480 GB 00AJ446 16 Solid state drive hot swap 480 GB 00FN358 16 Solid state drive hot swap 512 GB 00W1302 16 Solid state drive hot swap 8...

Page 173: ...5200 series 1GB cache RAID 5 upgrade 47C8657 ServeRAID M5200 series 1GB flash RAID 5 upgrade 47C8661 ServeRAID M5200 Series 2GB Flash RAID 5 Upgrade 47C8665 Flash adapter F825 Enterprise Value for System x 00AE863 Flash adapter F1650 Enterprise Value for System x 00AE866 Flash adapter F3200 Enterprise Value for System x 00AE869 Endeavor basic 10Gb BE3 R adapter 00D8543 Video adapter NVIDIA Quadro ...

Page 174: ...adcom single port 10GbE SFP Embedded adapter with interposer 00FK896 Broadcom dual port 10GbE SFP Embedded adapter with interposer 00AL195 USB memory key for VMware 42D0545 Consumable and structural parts Consumable and structural parts are not covered by the IBM Statement of Limited Warranty You can place an order on the structural parts from the IBM retail store The following structural parts ar...

Page 175: ...ertified by the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA ce...

Page 176: ...an Tahiti Togo Tunisia Turkey Turkmenistan Ukraine Upper Volta Uzbekistan Vanuatu Vietnam Wallis and Futuna Yugoslavia Federal Republic of Zaire 39M5130 Denmark 39M5144 Bangladesh Lesotho Macao Maldives Namibia Nepal Pakistan Samoa South Africa Sri Lanka Swaziland Uganda 39M5151 Abu Dhabi Bahrain Botswana Brunei Darussalam Channel Islands China Hong Kong S A R Cyprus Dominica Gambia Ghana Grenada ...

Page 177: ...bia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Thailand Taiwan United States of America Venezuela 39M5219 Korea Democratic People s Republic of Korea Republic of 39M5199 Japan 39M5226 India 39M5240 Brazil Chapter 5 Parts listing 161 ...

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Page 179: ...t of Tier 1 CRUs is your responsibility If IBM installs a Tier 1 CRU at your request you will be charged for the installation Tier 2 customer replaceable unit You may install a Tier 2 CRU yourself or request IBM to install it at no additional charge under the type of warranty service that is designated for your server See Chapter 5 Parts listing on page 153 to determine whether a component is a co...

Page 180: ...es and connecting devices see the documentation that comes with these devices Note When the hot swap backplane is in use make sure that Port 1 on the hardware ServeRAID or system board is connected to Port 1 on the backplane Likewise Port 0 on the hardware ServeRAID or system board should be connected to Port 0 on the backplane The following illustration shows the hardware ServeRAID cabling inform...

Page 181: ...ity If IBM acquires or installs a structural component at your request you will be charged for the service v Field replaceable unit FRU FRUs must be installed only by trained technicians unless they are classified as customer replaceable units CRUs Tier 1 customer replaceable unit CRU Replacement of Tier 1 CRUs is your responsibility If IBM installs a Tier 1 CRU at your request you will be charged...

Page 182: ...d disk drive About this task Attention v To avoid damage to the drive connectors make sure that the server cover is in place and fully closed whenever you install or remove a drive v To make sure that there is adequate system cooling do not operate the server for more than 2 minutes without either a drive or a filler panel installed in each bay To remove a hot swap hard disk drive complete the fol...

Page 183: ... operate at the throughput speed of the slowest drive To install a hot swap SAS or SATA drive complete the following steps Important Do not install a SCSI hard disk drive in this server Procedure 1 Read the safety information that begins on page Safety on page vii Handling static sensitive devices on page 34 and Installation guidelines on page 32 2 Touch the static protective package that contains...

Page 184: ...disk drive cage up About this task To rotate the hot swap hard disk drive cage up complete the following steps Procedure 1 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 32 2 Turn off the server see Turning off the server on page 22 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary...

Page 185: ... Make sure you have routed the power cable correctly as the following illustration before you rotate the hot swap rear hard disk drive cage down You have to route the cable underneath the bracket then route the cable through the cable retainer clip Improper cable routing may damage the power cable 2 Shift the switch on the rear hard disk drive cage to the unlock position 1 3 Slowly rotate the cage...

Page 186: ...afety on page viiand Installation guidelines on page 32 2 Turn off the server see Turning off the server on page 22 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device 3 Remove the server top cover see Removing the server top cover on page 258 4 Open the blue latches 1 on the chassis Figure 81 Hot swap rear hard disk...

Page 187: ...omplete the following steps Procedure 1 Read the safety information that begins on page Safety on page viiand Installation guidelines on page 32 2 Turn off the server see Turning off the server on page 22 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device 3 Remove the server top cover see Removing the server top cov...

Page 188: ...t firmly sits into place 3 8 Close the latches on the chassis 9 Remove the power cable that currently connects the hot swap hard disk drive backplane in the server to the power paddle card v Type 1 SATA Figure 83 Rear hard disk drive cage installation 172 System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 189: ...v Type 2 SAS Figure 84 Cable routing Chapter 6 Removing and replacing components 173 ...

Page 190: ...wap backplane onto the rear hard disk drive cage see Replacing the hot swap backplane on the rear hard disk drive cage on page 236 c Connect the other end of the LED signal cable to the hot swap hard disk drive backplane in the server Figure 85 Cable routing Figure 86 Type 1 174 System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 191: ... rear hard disk drive detect pin of the LED signal cable from the option package e Connect the other end of the SATA signal and power cables to the power paddle card and hot swap hard disk drive backplane in the server Make sure the labels of both connectors are matched Figure 87 Cable routing Chapter 6 Removing and replacing components 175 ...

Page 192: ...ke sure that Port 1 is connected to Port 1 for both backplanes Likewise Port 0 is connected to Port 0 for both backplanes Figure 88 Cable routing 176 System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 193: ...etention clips v Type 2 SAS a Connect the I2 C signal SAS signal and power cables to the backplane b Insert the hot swap backplane onto the rear hard disk drive cage see Replacing the hot swap backplane on the rear hard disk drive cage on page 236 c Connect the other ends of the I2 C signal SAS signal and power cables Figure 89 Cable connection Figure 90 Type 2 Chapter 6 Removing and replacing com...

Page 194: ...he cable routing easier Secure the cables with any cable retention clips 11 Install the server top cover see Replacing the server top cover on page 260 12 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Figure 91 Cable routing 178 System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 195: ...emove the server top cover see Removing the server top cover on page 258 4 Rotate the hot swap rear hard disk drive up see Rotating the hot swap rear hard disk drive cage up on page 168 5 Disconnect any cables from the adapter make note of the cable routing in case you reinstall the adapter later 6 Remove the PCI riser card assembly 1 or 2 see Removing a PCI riser card assembly on page 206 7 The f...

Page 196: ...in the server v Do not set the maximum digital video adapter resolution above 1600 x 1200 at 75 Hz for an LCD monitor This is the highest resolution that is supported for any add on video adapter that you install in the server v Any high definition video out connector or stereo connector on any add on video adapter is not supported To replace an adapter complete the following steps Attention When ...

Page 197: ... connector firmly into the PCI riser card assembly Make sure that the adapter snaps into the PCI riser card assembly securely b Rotate the retention latch to the close position Make sure the retention latch engages the adapter securely 4 Install the PCI riser card assembly in the server see Replacing a PCI riser card assembly on page 208 5 Perform any configuration tasks that are required for the ...

Page 198: ...cover see Removing the server top cover on page 258 4 Rotate the hot swap rear hard disk drive cage up see Rotating the hot swap rear hard disk drive cage up on page 168 5 Remove the air baffle see Removing the air baffle on page 261 6 Removing Fan 1A a Pull up the blue handle on the fan cage b Disconnect the fan cable from the connector on the system board See System board internal connectors on ...

Page 199: ...ce the fan immediately See System board internal connectors on page 26 for the locations of the fan cable connectors Read the safety information that begins on page Safety on page vii and Installation guidelines on page 32 Steps for installing Fan 1A To install or replace a front fan complete the following steps 1 Touch the static protective package that contains the new fan to any unpainted metal...

Page 200: ... Install the air baffle see Replacing the air baffle on page 262 7 Rotate the hot swap rear hard disk drive downward see Rotating the hot swap rear hard disk drive cage down on page 169 8 Install the server top cover see Replacing the server top cover on page 260 9 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Removing a rear fan Use...

Page 201: ...ttention To ensure proper server operation if a fan fails replace the fan immediately See System board internal connectors on page 26 for the locations of the fan cable connectors Read the safety information that begins on page Safety on page vii and Installation guidelines on page 32 To install or replace a rear fan complete the following steps 1 Touch the static protective package that contains ...

Page 202: ...age 32 2 Turn off the server see Turning off the server on page 22 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device 3 Remove the server top cover see Removing the server top cover on page 258 4 Rotate the hot swap rear hard disk drive cage up see Rotating the hot swap rear hard disk drive cage up on page 168 5 Rem...

Page 203: ... this task Notes v See Memory module installation on page 60 for notes and information that you must consider when you install DIMMs v Confirm that the server supports the DIMM that you are installing see http www ibm com systems info x86servers serverproven compat us The following illustration shows the location of the DIMM connectors on the system board Figure 98 DIMM removal Chapter 6 Removing ...

Page 204: ... off the server on page 22 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device 3 Remove the server top cover see Removing the server top cover on page 258 4 Carefully flip open the retaining clip on each end of the DIMM connector Attention To avoid breaking the retaining clips or damaging the DIMM connectors open and...

Page 205: ...g clips the DIMM has not been correctly inserted open the retaining clips remove the DIMM and then reinsert it 8 Repeat steps 5 through 7 until all the new or replacement DIMMs are installed 9 Install the air baffle see Replacing the air baffle on page 262 10 Install the PCI riser card assembly see Replacing a PCI riser card assembly on page 208 11 Rotate the hot swap rear hard disk drive downward...

Page 206: ...as necessary to replace the device 3 Remove the server cover see Removing the server top cover on page 258 4 Rotate the hot swap rear hard disk drive cage up see Rotating the hot swap rear hard disk drive cage up on page 168 5 Remove PCI riser card assembly 1 or 2 see Removing a PCI riser card assembly on page 206 6 The following illustrates the steps for removing an adapter from the PCI riser car...

Page 207: ... is removed software RAID will not be supported This system does not support downgrade software RAID function from hardware RAID configuration Replacing a ServeRAID adapter on the PCI riser card assembly Use this information to replace a ServeRAID adapter on the PCI riser card assembly About this task Important When you install ServeRAID adapters on the PCI riser card assemblies please install the...

Page 208: ...static protective package that contains the new ServeRAID adapter to any unpainted metal surface on the server Then remove the ServeRAID adapter from the package 5 If you are installing a new or replacement ServeRAID adapter that uses a battery complete the following steps a Remove the battery from the ServeRAID adapter package or the battery package b Install the battery and connect the battery t...

Page 209: ... assembly Make sure that the adapter snaps into the PCI riser card assembly securely b Rotate the retention latch to the close position Make sure the retention latch engages the adapter securely v For PCI riser card assembly 2 a Pull the release pin to unlock the retention latch then rotate the retention latch to the open position b Align the adapter so that the keys align correctly with the conne...

Page 210: ...h a battery the monitor screen remains blank while the controller initializes the battery This might take a few minutes after which the startup process continues This is a one time occurrence Important You must allow the initialization process to be completed If you do not the battery pack will not work and the server might not start The battery comes partially charged at 30 or less of capacity Ru...

Page 211: ... then disconnect all external cables as necessary to replace the device 3 Remove the server top cover see Removing the server top cover on page 258 4 Slightly use your finger or thumb to unlock the battery retention clip from the battery holder During the unlocking process you will hear a click sound 5 If there is a battery cable carefully disconnect the battery cable from the battery cable connec...

Page 212: ...e battery retention clip from the battery holder During the unlocking process you will hear a click sound 3 Install the battery in the RAID battery tray a Orient the battery as shown in the following illustration then lower the battery into the RAID battery tray If the battery comes with a battery carrier ensure that battery carrier posts align with the rings on the battery mounting slot so that t...

Page 213: ...nd does not cover any connectors or obstruct any components on the system board 5 Install the server top cover see Replacing the server top cover on page 260 6 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Figure 109 Cable routing Chapter 6 Removing and replacing components 197 ...

Page 214: ...ct all external cables as necessary to replace the device 3 Remove the server top cover see Removing the server top cover on page 258 4 Rotate the hot swap rear hard disk drive cage up see Rotating the hot swap rear hard disk drive cage up on page 168 5 Remove PCI riser card assembly 1 see Removing a PCI riser card assembly on page 206 6 Locate the USB embedded hypervisor flash device connector on...

Page 215: ...mplete the following steps Procedure 1 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 32 2 Turn off the server see Turning off the server on page 22 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device 3 Remove the server top cover see Removing the server top cov...

Page 216: ...h the connector on the system board and push it into the connector until it is firmly seated 8 Slide the lockbar toward the riser card assembly to the locked position until it is seated firmly Figure 112 USB embedded hypervisor flash device connector 200 System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 217: ...r see Replacing the server top cover on page 260 12 Reconnect the power cord and any cables that you removed 13 Turn on the peripheral devices and the server Note You will have to configure the server to boot from the hypervisor USB drive See Configuring the server on page 88 for information about enabling the hypervisor memory key Figure 113 USB embedded hypervisor flash device installation Chapt...

Page 218: ...t have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts ...

Page 219: ...ing items describe the type of power supply that the server supports and other information that you must consider when you install a power supply v To confirm that the server supports the power supply that you are installing see http www ibm com systems info x86servers serverproven compat us v The server comes standard with one 750 watt or 900 watt hot swap power supply The input voltage is 110 V ...

Page 220: ...rts contact a service technician Attention During normal operation each power supply bay must contain either a power supply or power supply filler for proper cooling To replace a hot swap ac power supply complete the following steps Procedure 1 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 32 2 Touch the static protective package that contai...

Page 221: ...retainer clip so that it does not accidentally become disconnected 7 Connect the power cord to a properly grounded electrical outlet 8 Make sure that the ac power LED and the dc power LED on the power supply are lit indicating that the power supply is operating correctly 9 If you are adding a power supply to the server attach the redundant power information label that comes with this option on the...

Page 222: ...sconnect all external cables as necessary to replace the device 3 Remove the server cover see Removing the server top cover on page 258 4 Rotate the hot swap rear hard disk drive cage up see Rotating the hot swap rear hard disk drive cage up on page 168 5 If an adapter is installed in the PCI riser card assembly disconnect any cables that are connected to the adapter 6 Grasp the front and rear of ...

Page 223: ...ructed to return the PCI riser card assembly follow all packaging instructions and use any packaging materials for shipping that are supplied to you Figure 118 PCI riser card assembly 1 removal Figure 119 PCI riser card assembly 2 removal Chapter 6 Removing and replacing components 207 ...

Page 224: ...ower cords and all external cables are disconnected 3 Reinstall any adapters and reconnect any internal cables that you removed in other procedures 4 Align the PCI riser card assembly with the PCI riser connector on the system board and guide pins on the server then press down on blue touch points on the PCI riser card assembly to install the assembly in the server Make sure that the PCI riser car...

Page 225: ...s Note In the U S call 1 800 IBM 4333 for information about battery disposal v If you replace the original lithium battery with a heavy metal battery or a battery with heavy metal components be aware of the following environmental consideration Batteries and accumulators that contain heavy metals must not be disposed of with normal domestic waste They will be taken back free of charge by the manuf...

Page 226: ...e the system board battery complete the following steps Procedure 1 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 32 2 Follow any special handling and installation instructions that come with the battery 3 Turn off the server see Turning off the server on page 22 and all attached peripheral devices Disconnect all power cords then disconnect ...

Page 227: ...your thumb and index finger to lift the battery from the socket 8 Dispose of the battery as required by local ordinances or regulations See the IBM Environmental Notices and User s Guide on the IBM Documentation CD for more information Figure 122 Battery location Chapter 6 Removing and replacing components 211 ...

Page 228: ... reconfigure the server and reset the system date and time v To avoid possible danger read and follow the following safety statement Statement 2 CAUTION When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same m...

Page 229: ... the battery toward the housing until it clicks into place Make sure that the battery clip holds the battery securely 3 Install the PCI riser card assembly see Replacing a PCI riser card assembly on page 208 4 Install the cover see Replacing the server top cover on page 260 5 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Figure 123 B...

Page 230: ...on page vii and Installation guidelines on page 32 2 Turn off the server see Turning off the server on page 22 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device 3 Remove the server top cover see Removing the server top cover on page 258 4 Rotate the hot swap rear hard disk drive cage up see Rotating the hot swap re...

Page 231: ...en slide the cable arm cover towards the rear of the server and set it aside 9 Remove the screws from the front USB connector assembly Figure 124 Disconnecting front USB cable Figure 125 Screws removal Chapter 6 Removing and replacing components 215 ...

Page 232: ... About this task To install the front USB connector assembly cable that is on this side of the server complete the following steps 1 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 32 2 Connect the front USB connector assembly cable to the system board and route the internal cabling as shown in the following illustration Attention Make sure th...

Page 233: ...SB connector assembly to the side of the server 5 Slide the cable arm cover into the retention slots and install the screws to secure it on the side of the chassis Figure 127 Connecting front USB cable Figure 128 Front USB connector assembly installation Chapter 6 Removing and replacing components 217 ...

Page 234: ...or assembly Use this information to remove the front USB connector assembly About this task To remove the front USB connector assembly that is on the side of the server complete the following steps 1 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 32 2 Turn off the server see Turning off the server on page 22 and all attached peripheral device...

Page 235: ...bly that is on this side of the server complete the following steps 1 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 32 2 Touch the static protective package that contains the front USB connector assembly to any unpainted metal surface on the outside of the chassis then remove the front USB connector assembly from the package 3 Reconnect the ...

Page 236: ...r supply card from the power supply paddle card assembly About this task Note The power supply paddle card assembly includes the upper and lower power supply paddle cards To remove the upper power supply card complete the following steps Procedure 1 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 32 2 Turn off the server see Turning off the se...

Page 237: ... card 7 Make note of where the cables between the upper power supply card and lower power supply card are connected then disconnect them 8 Remove the screws that secure the upper power supply card to the chassis 9 Lift the upper power supply card out of the server Figure 132 Screws removal Figure 133 Upper power supply card and lower power supply paddle card Chapter 6 Removing and replacing compon...

Page 238: ...s Procedure 1 Touch the static protective package that contains the upper power supply card to any unpainted metal surface on the outside of the chassis then remove the upper power supply card from the package 2 Turn off the server see Turning off the server on page 22 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the dev...

Page 239: ...crews 6 Install the screws to secure the safety cover 7 Install the server top cover see Replacing the server top cover on page 260 8 Install the power supplies 9 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Figure 135 Upper power supply card installation Figure 136 safety cover installation Chapter 6 Removing and replacing componen...

Page 240: ...peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device 3 Remove the server top cover see Removing the server top cover on page 258 4 Rotate the hot swap rear hard disk drive cage up see Rotating the hot swap rear hard disk drive cage up on page 36 5 Remove the PCI riser card assembly see Removing a PCI riser card assembly on page 206 6 ...

Page 241: ...e cables between the lower power supply card and system board are connected then disconnect them from the system board Attention When disconnecting the power cable connector from the system board do not grab the wires Please grab the middle connector to vertically remove the power cable connector from the system board 13 Remove the screws that secure the lower power supply card to the chassis 14 L...

Page 242: ...y unpainted metal surface on the outside of the chassis then remove the power supply paddle card assembly from the package 2 Turn off the server see Turning off the server on page 22 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device 3 Place the lower power supply card on the mounting studs on the chassis and align ...

Page 243: ... secure the safety cover 6 Reconnect any cables that were removed from the lower power supply paddle card 7 Reconnect the lower power supply paddle card cables to the system board You can refer to the internal cable routing section Internal cable routing on page 164 for further details Figure 140 Lower power supply card installation Figure 141 Screws installation Chapter 6 Removing and replacing c...

Page 244: ... the power cable connector to the system board b When reconnecting the power cable connector to the system board make sure to route the cable underneath the bracket then route the cable through the cable retainer clip The following illustration shows how to route the power cable correctly 228 System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 245: ...rd disk drive cage down see Rotating the hot swap rear hard disk drive cage down on page 169 11 Install the server top cover see Replacing the server top cover on page 260 12 Install the power supplies 13 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Figure 142 Cable routing Chapter 6 Removing and replacing components 229 ...

Page 246: ...ll external cables as necessary to replace the device 3 Pull the drives or filler panels out of the server slightly to disengage them from the backplane assembly 4 Remove the server top cover see Removing the server top cover on page 258 5 Open the two cable retainer clips behind the fan cage to release the cabling Note You can refer to the internal cable routing section Internal cable routing on ...

Page 247: ...ackplane out of the server 9 If you are instructed to return the backplane follow all packaging instructions and use any packaging materials for shipping that are supplied to you Figure 144 Hot swap hard disk drive backplane removal Figure 145 Power cable and signal cables Chapter 6 Removing and replacing components 231 ...

Page 248: ...the backplane Likewise Port 0 on the hardware ServeRAID or system board should be connected to Port 0 on the backplane b You can refer to the internal cable routing section Internal cable routing on page 164 for further details 3 Align the backplane with the slot on the chassis 4 Lower the backplane into the server Leave the backplane an angle of elevation so the backplane connectors will not get ...

Page 249: ...n the cable clips 9 Reinstall the drives or filler panels 10 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Removing the hot swap backplane on the rear hard disk drive cage Use this information to remove the hot swap backplane on the rear hard disk drive cage About this task The following illustrations show two different types of hot ...

Page 250: ...22 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server 3 Remove the server top cover see Removing the server top cover on page 35 4 Remove all hot swap hard disk drives in the rear hard disk drive cage see Removing a hot swap hard disk drive on page 166 5 Lift the backplane out of the rear hard disk drive cage Figure 148 Type 1 SATA Fi...

Page 251: ...I2 C signal SAS signal and power cables from the backplane Make note of which cable is connected to which connector 7 If you are instructed to return the backplane follow all packaging instructions and use any packaging materials for shipping that are supplied to you Figure 150 Hot swap backplane removal Figure 151 Type 1 SATA Figure 152 Type 2 SAS Chapter 6 Removing and replacing components 235 ...

Page 252: ... connection v Type SAS Note This backplane can be an independent configuration Cascading with the front backplane is unnecessary To install the replacement hot swap backplane on the rear hard disk drive cage complete the following steps Procedure 1 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 32 2 Reconnect the cables v Type 1 SATA Reconnec...

Page 253: ...ee holes on the hard disk drive cage 5 For information on how to connect the relevant cabling on the backplane to the server please refer to Replacing the hot swap rear hard disk drive cage on page 171 6 Install the hot swap hard disk drives in the rear hard disk drive cage see Replacing a hot swap hard disk drive on page 167 Figure 155 Type 1 SATA Figure 156 Type 2 SAS Figure 157 Backplane instal...

Page 254: ...the microprocessor contacts handle the microprocessor by the edges only Contaminants on the microprocessor contacts such as oil from your skin can cause connection failures between the contacts and the socket v Use the microprocessor installation tool that came with the new microprocessor to remove and install the microprocessor Failure to use the microprocessor tool may cause damage to the pins o...

Page 255: ...sor 8 If you are removing microprocessor 1 remove the memory modules from DIMM connectors 4 and 5 If you are removing microprocessor 2 remove the memory modules from DIMM connectors 12 and 13 See Removing a memory module on page 186 for instructions 9 Remove the heat sink Attention Do not touch the thermal material on the bottom of the heat sink Touching the thermal material will contaminate it If...

Page 256: ... microprocessor socket c Open the microprocessor bracket frame by lifting up the tab on the top edge Keep the bracket frame in the open position Note Do not touch the microprocessor contacts Contaminants on the microprocessor contacts such as oil from your skin can cause connection failures between the contacts and the socket 11 Remove the microprocessor from the socket a Select the empty installa...

Page 257: ...The following illustration of the installation tool shows the location of the interlock latch and counterclockwise rotation of the handle before loading the microprocessor b Align the installation tool with the screws as shown in the following graphic and lower the installation tool on the microprocessor The installation tool rests flush on the socket only when it is aligned correctly Figure 161 I...

Page 258: ...socket v If using Installation Tool B gently twist the handle of the installation tool clockwise until it locks in the H or L position depending on the size of microprocessor and then lift the microprocessor out of the socket d Lift the microprocessor out of the socket Figure 163 Installation tool alignment Figure 164 Installation tool handle adjustment 242 System x3650 M4 BD Type 5466 Installatio...

Page 259: ...equency core frequency power segment cache size and type v Microprocessors with different stepping levels are supported in this server If you install microprocessors with different stepping levels it does not matter which microprocessor is installed in microprocessor connector 1 or connector 2 v If you are installing a microprocessor that has been removed make sure that it is paired with its origi...

Page 260: ...ol B supports the following families of microprocessors E5 26xx E5 46xx E5 26xx v2 E5 46xx v2 Microprocessor Installation Tools A and B are shown in the following illustration To install a microprocessor and heat sink complete the following steps Procedure 1 Read the safety information that begins on page Safety on page vii and Installation guidelines on page 32 2 Open the microprocessor socket re...

Page 261: ... chassis or any unpainted metal surface on any other grounded rack component then carefully remove the microprocessor from the package b Release the sides of the cover and remove the cover from the installation tool The microprocessor is preinstalled on the installation tool Note Do not touch the microprocessor contacts Contaminants on the microprocessor contacts such as oil from your skin can cau...

Page 262: ...ft the installation tool out of the socket v If using Installation Tool B twist the handle of the installation tool assembly counterclockwise until the microprocessor is inserted into the socket and lift the installation tool out of the socket The following illustration shows the tool handle in the open position Figure 169 Installation tool alignment Figure 170 Installation tool handle adjustment ...

Page 263: ...Remove the microprocessor socket cover tape or label from the surface of the microprocessor socket if one is present Store the socket cover in a safe place Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details about handling these devices see Handling static sensitive devices on page 34 5 Close the microprocessor socket release leve...

Page 264: ... cover v Do not touch the thermal grease on the bottom of the heat sink or set down the heat sink after you remove the plastic cover Touching the thermal grease will contaminate it If the thermal grease is contaminated call IBM service and support to request a replacement thermal grease kit For information about installing the replacement thermal grease see Thermal grease on page 73 Figure 173 Mic...

Page 265: ...ould be rotated two full rotations at a time Repeat until the screws are tight Do not overtighten the screws by using excessive force If you are using a torque wrench tighten the screws to 8 5 Newton meters Nm to 13 Nm 6 3 foot pounds to 9 6 foot pounds Note Please use Phillips screw driver No 0 to fasten screws 7 If you are replacing microprocessor 1 install the previously removed memory module i...

Page 266: ...rocessor that is was removed from make sure that the following requirements are met v The thermal grease on the heat sink and microprocessor is not contaminated v Additional thermal grease is not added to the existing thermal grease on the heat sink and microprocessor Note v Read the Safety information on page Safety on page vii v Read the Installation guidelines on page 32 v Read Handling static ...

Page 267: ... on Features on Demand FoD including instructions for automating the activation and installation of the activation key by using IBM ToolsCenter or IBM Systems Director see the IBM Features on Demand User s Guide at http www ibm com systems x fod under the Help section 2 When you replace the system board you must either update the server with the latest firmware or restore the pre existing firmware...

Page 268: ...sembly on page 190 7 Remove the air baffle see Removing the air baffle on page 261 8 Remove all heat sinks and microprocessors and set them aside on a static protective surface for reinstallation see Removing a microprocessor and heat sink on page 238 Note a Be sure to keep the heat sink and microprocessor from each microprocessor socket of the old system board together so that you can install the...

Page 269: ...e chassis 14 Grasp two holders and slightly lift the system board 15 Gently push the external input output connectors out of their respective holes in the chassis Figure 179 9 screws Figure 180 System board removal Chapter 6 Removing and replacing components 253 ...

Page 270: ...age any surrounding components 17 Remove the socket dust covers from the microprocessor sockets on the new system board and place them on the microprocessor sockets of the old system board that you are removing Figure 181 System board removal Figure 182 System board removal 254 System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 271: ...nd that they do not get pinched when you reinstall the system board see Internal cable routing on page 164 and System board internal connectors on page 26 for more information In addition make sure the cables are inserted into the relevant cable clips 3 When you replace the system board you must either update the server with the latest firmware or restore the pre existing firmware that the custome...

Page 272: ...input output connectors into their respective holes in the chassis 4 Install the screws to secure the system board to the chassis Figure 183 System board installation Figure 184 System board installation 256 System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 273: ...oard on page 251 see Internal cable routing on page 164 and System board internal connectors on page 26 for more information 11 Install the air baffle see Replacing the air baffle on page 262 making sure that all cables are out of the way 12 Install any removed adapters into the particular PCI riser card assemblies see Replacing an adapter on the PCI riser card assembly on page 180 and Replacing a...

Page 274: ...the server Replacement of consumable parts and structural parts is your responsibility If IBM installs a consumable part or structural part at your request you will be charged for the installation The illustrations in this document might differ slightly from the hardware Removing the server top cover Use this information to remove the server top cover About this task To remove the server top cover...

Page 275: ... secure the cover to the chassis 5 Press on the two blue grip points and slide the cover toward the rear then lift the cover off the server Set the cover aside 6 If you are instructed to return the server top cover follow all packaging instructions and use any packaging materials for shipping that are supplied to you Figure 186 Half out latch Figure 187 Cover removal Chapter 6 Removing and replaci...

Page 276: ...e tabs on both the front rear and side of the cover engage the chassis correctly If all the tabs do not engage the chassis correctly it will be hard to remove the server top cover in the future 3 Slide the cover forward toward the front of the server until the cover is completely closed 4 Tighten the thumbscrews on the rear of the cover to secure the cover to the chassis 5 Install the server into ...

Page 277: ... the hot swap rear hard disk drive cage up see Rotating the hot swap rear hard disk drive cage up on page 168 5 If necessary remove the PCI riser card assembly see Removing a PCI riser card assembly on page 206 6 Grasp the top of the air baffle and lift the air baffle out of the server Attention For proper cooling and airflow reinstall the air baffle making sure all cables are out of the way befor...

Page 278: ... For proper cooling and airflow reinstall the air baffle before you turn on the server Operating the server with the air baffle removed might damage server components 4 If necessary install the PCI riser card assembly see Replacing a PCI riser card assembly on page 208 5 Rotate the hot swap rear hard disk drive cage down see Rotating the hot swap rear hard disk drive cage down on page 169 6 Instal...

Page 279: ...ee Turning off the server on page 22 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device 3 Remove the server top cover see Removing the server top cover on page 258 4 Remove the screws that secure the safety cover to the chassis and remove the safety cover 5 If you are instructed to return the air baffle follow all p...

Page 280: ...hat begins on page Safety on page vii and Installation guidelines on page 32 2 Install the screws to secure the safety cover on the power supply paddle card assembly 3 Install the server top cover see Replacing the server top cover on page 260 4 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Figure 192 Screws installation 264 System x...

Page 281: ...t log severity is abbreviated to the first character The following severities can be displayed Info The event was recorded for audit purposes usually a user action or a change of states that is normal behavior Warning The event is not as severe as an error but if possible the condition should be corrected before it becomes an error It might also be a condition that requires additional monitoring o...

Page 282: ...to correct the detected server problems For more information about IMM2 see the Integrated Management Module II User s Guide at http www ibm com support entry portal docdisplay lndocid MIGR 5086346 IMM Events that automatically notify Support You can configure the Integrated Management Module II IMM2 to automatically notify Support also known as call home if certain types of errors are encountered...

Page 283: ...ame DIMM 2 Yes 806f010c 2003ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 Yes 806f010c 2004ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 Yes 806f010c 2005ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 Yes 806f010c 2006ffff Uncorrecta...

Page 284: ... on Subsystem MemoryElementName DIMM 15 Yes 806f010c 2010ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 16 Yes 806f010c 2581ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName All DIMMS Yes 806f010d 0400ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 0 Yes 806f010...

Page 285: ...ected fault Drive 12 Yes 806f010d 040dffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 13 Yes 806f011b 0701ffff The connector PhysicalConnectorElementName has encountered a configuration error Front USB Yes 806f0207 0301ffff ProcessorElementName has Failed with FRB1 BIST condition CPU 1 Yes 806f0207 0302ffff ProcessorElementName has Failed with FRB1 BIST cond...

Page 286: ...Yes 806f020d 040affff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 10 Yes 806f020d 040bffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 11 Yes 806f020d 040cffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 12 Yes 806f020d 040dffff Failure Predicted on ...

Page 287: ...s 806f050c 200affff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 10 Yes 806f050c 200bffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 11 Yes 806f050c 200cffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 Yes 806f050c 200dffff Memory Logging Limit...

Page 288: ...entName has failed Drive 6 Yes 806f060d 0407ffff Array ComputerSystemElementName has failed Drive 7 Yes 806f060d 0408ffff Array ComputerSystemElementName has failed Drive 8 Yes 806f060d 0409ffff Array ComputerSystemElementName has failed Drive 9 Yes 806f060d 040affff Array ComputerSystemElementName has failed Drive 10 Yes 806f060d 040bffff Array ComputerSystemElementName has failed Drive 11 Yes 80...

Page 289: ... CA Certificate May also be shown as 4000000200000000 or 0x4000000200000000 Severity Error Alert Category System SSL certification Serviceable No CIM Information Prefix IMM and ID 0002 SNMP Trap ID 22 Automatically notify Support No User response Make sure that the certificate that you are importing is correct and properly generated 40000003 00000000 Ethernet Data Rate modified from arg1 to arg2 b...

Page 290: ...ting May also be shown as 4000000500000000 or 0x4000000500000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0005 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000006 00000000 Ethernet locally administered MAC address modified from arg1 to arg2 by user arg3 Explanation This message is for the use case wher...

Page 291: ...or 0x4000000800000000 Severity Info Alert Category System IMM Network event Serviceable No CIM Information Prefix IMM and ID 0008 SNMP Trap ID 37 Automatically notify Support No User response Information only no action is required 40000009 00000000 IP address of network interface modified from arg1 to arg2 by user arg3 Explanation This message is for the use case where user modifies the IP address...

Page 292: ...the default gateway IP address of a Management Controller May also be shown as 4000000b00000000 or 0x4000000b00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0011 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000000c 00000000 OS Watchdog response arg1 by arg2 Explanation This message is for the use case...

Page 293: ... message is for the use case where a user successfully logs in to a Management Controller May also be shown as 4000000e00000000 or 0x4000000e00000000 Severity Info Alert Category System Remote Login Serviceable No CIM Information Prefix IMM and ID 0014 SNMP Trap ID 30 Automatically notify Support No User response Information only no action is required 4000000f 00000000 Attempting to arg1 server ar...

Page 294: ...wn as 4000001100000000 or 0x4000001100000000 Severity Warning Alert Category System Remote Login Serviceable No CIM Information Prefix IMM and ID 0017 SNMP Trap ID 30 Automatically notify Support No User response Complete the following steps until the problem is solved 1 Make sure that the correct login ID and password are being used 2 Have the system administrator reset the login ID or password 4...

Page 295: ...e case where a Management Controller Event Log on a system is cleared by a user May also be shown as 4000001400000000 or 0x4000001400000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0020 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000015 00000000 Management Controller arg1 reset was initiated by user a...

Page 296: ... and configuration has been assigned statically using user data May also be shown as 4000001700000000 or 0x4000001700000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0023 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000018 00000000 LAN Ethernet arg1 interface is no longer active Explanation This message...

Page 297: ...00001a00000000 or 0x4000001a00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0026 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000001b 00000000 Management Controller arg1 Configuration restored from a file by user arg2 Explanation This message is for the use case where a user restores a Management Cont...

Page 298: ...apture Screen Explanation This message is for the use case where an operating system error has occurred and the screen capture failed May also be shown as 4000001d00000000 or 0x4000001d00000000 Severity Error Alert Category System other Serviceable No CIM Information Prefix IMM and ID 0029 SNMP Trap ID 22 Automatically notify Support No User response Complete the following steps until the problem ...

Page 299: ...mware version does not match the server May also be shown as 4000001f00000000 or 0x4000001f00000000 Severity Error Alert Category System other Serviceable No CIM Information Prefix IMM and ID 0031 SNMP Trap ID 22 Automatically notify Support No User response Update the IMM firmware to a version that the server supports Important Some cluster solutions require specific code levels or coordinated co...

Page 300: ...Severity Error Alert Category System other Serviceable No CIM Information Prefix IMM and ID 0034 SNMP Trap ID 22 Automatically notify Support No User response Complete the following steps until the problem is solved 1 Make sure that the certificate that you are importing is correct 2 Try to import the certificate again 40000023 00000000 Flash of arg1 from arg2 succeeded for user arg3 Explanation T...

Page 301: ...o be shown as 4000002500000000 or 0x4000002500000000 Severity Info Alert Category System Event Log 75 full Serviceable No CIM Information Prefix IMM and ID 0037 SNMP Trap ID 35 Automatically notify Support No User response Information only no action is required 40000026 00000000 The arg1 on system arg2 is 100 full Explanation This message is for the use case where a Management Controller Event Log...

Page 302: ...se case where a user has generated a Test Alert May also be shown as 4000002800000000 or 0x4000002800000000 Severity Info Alert Category System other Serviceable No CIM Information Prefix IMM and ID 0040 SNMP Trap ID 22 Automatically notify Support No User response Information only no action is required 40000029 00000000 Security Userid arg1 had arg2 login failures from an SSH client at IP address...

Page 303: ...nation Domain name set by user May also be shown as 4000002b00000000 or 0x4000002b00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0043 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000002c 00000000 Domain Source changed to arg1 by user arg2 Explanation Domain source changed by user May also be shown as...

Page 304: ...e shown as 4000002e00000000 or 0x4000002e00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0046 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000002f 00000000 IPv6 enabled by user arg1 Explanation IPv6 protocol is enabled by user May also be shown as 4000002f00000000 or 0x4000002f00000000 Severity Info A...

Page 305: ...hown as 4000003100000000 or 0x4000003100000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0049 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000032 00000000 IPv6 DHCP enabled by user arg1 Explanation IPv6 DHCP assignment method is enabled by user May also be shown as 4000003200000000 or 0x4000003200000000...

Page 306: ... by user May also be shown as 4000003400000000 or 0x4000003400000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0052 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000035 00000000 IPv6 DHCP disabled by user arg1 Explanation IPv6 DHCP assignment method is disabled by user May also be shown as 40000035000000...

Page 307: ...y also be shown as 4000003700000000 or 0x4000003700000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0055 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000038 00000000 ENET arg1 IPv6 Static HstName arg2 IP arg3 Pref arg4 GW arg5 Explanation IPv6 Static address is active May also be shown as 40000038000000...

Page 308: ...t Category none Serviceable No CIM Information Prefix IMM and ID 0058 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000003b 00000000 DHCPv6 failure no IP address assigned Explanation S DHCP6 server fails to assign an IP address to a Management Controller May also be shown as 4000003b00000000 or 0x4000003b00000000 Severity Warning Alert Category ...

Page 309: ...d 00000000 Telnet port number changed from arg1 to arg2 by user arg3 Explanation A user has modified the telnet port number May also be shown as 4000003d00000000 or 0x4000003d00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0061 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000003e 00000000 SSH port num...

Page 310: ...lso be shown as 4000004000000000 or 0x4000004000000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0064 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000041 00000000 CIM XML HTTP port number changed from arg1 to arg2 by user arg3 Explanation A user has modified the CIM HTTP port number May also be shown as...

Page 311: ... also be shown as 4000004300000000 or 0x4000004300000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0067 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000044 00000000 SNMP Traps port number changed from arg1 to arg2 by user arg3 Explanation A user has modified the SNMP Traps port number May also be shown ...

Page 312: ...sence port number May also be shown as 4000004600000000 or 0x4000004600000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0070 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000047 00000000 LED arg1 state changed to arg2 by arg3 Explanation A user has modified the state of an LED May also be shown as 400000...

Page 313: ...Pv3 or Traps May also be shown as 4000004900000000 or 0x4000004900000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0073 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000004a 00000000 SNMP arg1 disabled by user arg2 Explanation A user disabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004a00000000...

Page 314: ...4000004c00000000 or 0x4000004c00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0076 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000004d 00000000 LDAP set by user arg1 RootDN arg2 UIDSearchAttribute arg3 BindingMethod arg4 EnhancedRBS arg5 TargetName arg6 GroupFilter arg7 GroupAttribute arg8 LoginAttri...

Page 315: ...ings May also be shown as 4000004f00000000 or 0x4000004f00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0079 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000050 00000000 Server General Settings set by user arg1 Name arg2 Contact arg3 Location arg4 Room arg5 RackID arg6 Rack U position arg7 Explanatio...

Page 316: ...be shown as 4000005200000000 or 0x4000005200000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0082 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000053 00000000 Server arg1 scheduled for every arg2 at arg3 by user arg4 Explanation A user configured a recurring Server Power Action May also be shown as 4000...

Page 317: ...chronize settings May also be shown as 4000005500000000 or 0x4000005500000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0085 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000056 00000000 SMTP Server set by user arg1 to arg2 arg3 Explanation A user configured the SMTP server May also be shown as 400000560...

Page 318: ...er3 arg9 Explanation A user configures the DNS servers May also be shown as 4000005800000000 or 0x4000005800000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0088 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000059 00000000 LAN over USB arg1 by user arg2 Explanation A user configured USB LAN May also be ...

Page 319: ...ces May also be shown as 4000005b00000000 or 0x4000005b00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0091 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000005c 00000000 Secure CIM XML HTTPS arg1 by user arg2 Explanation A user enables or disables Secure CIM XML services May also be shown as 4000005c0...

Page 320: ...ity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0094 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000005f 00000000 Server timeouts set by user arg1 EnableOSWatchdog arg2 OSWatchdogTimout arg3 EnableLoaderWatchdog arg4 LoaderTimeout arg5 Explanation A user configures Server Timeouts May also be shown as 4000005f0000...

Page 321: ...Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0097 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000062 00000000 Global Login General Settings set by user arg1 AuthenticationMethod arg2 LockoutPeriod arg3 SessionTimeout arg4 Explanation A user changes the Global Login General Settings May also be shown as 40000062000...

Page 322: ...tify Support No User response Information only no action is required 40000064 00000000 User arg1 created Explanation A user account was created May also be shown as 4000006400000000 or 0x4000006400000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0100 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000065 0...

Page 323: ...or 0x4000006700000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0103 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000068 00000000 User arg1 custom privileges set arg2 Explanation User account priveleges assigned May also be shown as 4000006800000000 or 0x4000006800000000 Severity Info Alert Category non...

Page 324: ...H Client key May also be shown as 4000006a00000000 or 0x4000006a00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0106 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000006b 00000000 SSH Client key imported for user arg1 from arg2 Explanation User imported an SSH Client key May also be shown as 4000006b00...

Page 325: ...000006d00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0109 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000006e 00000000 Alert Configuration Global Event Notification set by user arg1 RetryLimit arg2 RetryInterval arg3 EntryInterval arg4 Explanation A user changes the Global Event Notification settin...

Page 326: ... user enabled the SNMP Traps configuration May also be shown as 4000007000000000 or 0x4000007000000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0112 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000071 00000000 The power cap value changed from arg1 watts to arg2 watts by user arg3 Explanation Power Cap ...

Page 327: ...own as 4000007300000000 or 0x4000007300000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0115 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000074 00000000 The soft minimum power cap value changed from arg1 watts to arg2 watts Explanation Soft Minimum Power Cap value changed May also be shown as 400000740...

Page 328: ... be shown as 4000007600000000 or 0x4000007600000000 Severity Warning Alert Category Warning Power Serviceable No CIM Information Prefix IMM and ID 0118 SNMP Trap ID 164 Automatically notify Support No User response Information only no action is required 40000077 00000000 Power capping was activated by user arg1 Explanation Power capping activated by user May also be shown as 4000007700000000 or 0x...

Page 329: ...4000007900000000 or 0x4000007900000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0121 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000007a 00000000 Static Power Savings mode has been turned off by user arg1 Explanation Static Power Savings mode turned off by user May also be shown as 4000007a00000000 or ...

Page 330: ...user May also be shown as 4000007c00000000 or 0x4000007c00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0124 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000007d 00000000 Power cap and external throttling occurred Explanation Power cap and external throttling occurred May also be shown as 4000007d0000...

Page 331: ...4000007f00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0127 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000080 00000000 Remote Control session started by user arg1 in arg2 mode Explanation Remote Control session started May also be shown as 4000008000000000 or 0x4000008000000000 Severity Info Alert...

Page 332: ...000 Severity Info Alert Category Warning Power Serviceable No CIM Information Prefix IMM and ID 0130 SNMP Trap ID 164 Automatically notify Support No User response Information only no action is required 40000083 00000000 The new minimum power cap value has returned below the power cap value Explanation Minimum Power Cap exceeds Power Cap recovered May also be shown as 4000008300000000 or 0x4000008...

Page 333: ...el on all nodes Explanation A mismatch of FPGA firmware has been detected between nodes May also be shown as 4000008500000000 or 0x4000008500000000 Severity Error Alert Category System Other Serviceable No CIM Information Prefix IMM and ID 0133 SNMP Trap ID 22 Automatically notify Support No User response Attempt to flash the FPGA firmware to the same level on all nodes 40000086 00000000 Test Call...

Page 334: ...0136 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000089 00000000 Management Controller arg1 Configuration restoration from a file by user arg2 failed to complete Explanation This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to complete May also be shown as 400000...

Page 335: ...as changed Explanation This message is for the use case where an IP address for the Storage Management has changed May also be shown as 4000008b00000000 or 0x4000008b00000000 Severity Info Alert Category System IMM Network event Serviceable No CIM Information Prefix IMM and ID 0139 SNMP Trap ID 37 Automatically notify Support No User response Information only no action is required 80010002 0701fff...

Page 336: ...m is solved 1 Check power supply n LED 2 Remove the failing power supply 3 Follow actions in Power Problems and Solving Power Problems 4 Trained technician only Replace the system board n power supply number 80010204 1d01ffff Numeric sensor NumericSensorElementName going low lower critical has asserted Fan 1Aa Tach Explanation This message is for the use case when an implementation has detected a ...

Page 337: ...ed May also be shown as 800102041d03ffff or 0x800102041d03ffff Severity Error Alert Category Critical Fan Failure Serviceable Yes CIM Information Prefix PLAT and ID 0480 SNMP Trap ID 11 Automatically notify Support No User response 1 Reseat the failing fan n which is indicated by a lit LED near the fan connector on the system board 2 Replace the failing fan n fan number 80010204 1d04ffff Numeric s...

Page 338: ...n connector on the system board 2 Replace the failing fan n fan number 80010204 1d06ffff Numeric sensor NumericSensorElementName going low lower critical has asserted Fan 3Ab Tach Explanation This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted May also be shown as 800102041d06ffff or 0x800102041d06ffff Severity Error Alert Category Cr...

Page 339: ...Lower Critical sensor going low has asserted May also be shown as 800102041d08ffff or 0x800102041d08ffff Severity Error Alert Category Critical Fan Failure Serviceable Yes CIM Information Prefix PLAT and ID 0480 SNMP Trap ID 11 Automatically notify Support No User response 1 Reseat the failing fan n which is indicated by a lit LED near the fan connector on the system board 2 Replace the failing fa...

Page 340: ...server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board 80010701 0704ffff Numeric sensor NumericSensorElementName going high upper non critical has asserted RAID Amb Tem...

Page 341: ... n 4 Trained technician only Replace system board 80010701 1401ffff Numeric sensor NumericSensorElementName going high upper non critical has asserted CPU1 VR Temp Explanation This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107011401ffff or 0x800107011401ffff Severity Warning Alert Category Warning Te...

Page 342: ... n 4 Trained technician only Replace system board 80010701 1403ffff Numeric sensor NumericSensorElementName going high upper non critical has asserted DIMM AB VR Temp Explanation This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107011403ffff or 0x800107011403ffff Severity Warning Alert Category Warning...

Page 343: ... n 4 Trained technician only Replace system board 80010701 1405ffff Numeric sensor NumericSensorElementName going high upper non critical has asserted DIMM EF VR Temp Explanation This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107011405ffff or 0x800107011405ffff Severity Warning Alert Category Warning...

Page 344: ...or n 4 Trained technician only Replace system board 80010701 2c01ffff Numeric sensor NumericSensorElementName going high upper non critical has asserted Mezz Card Temp Explanation This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107012c01ffff or 0x800107012c01ffff Severity Warning Alert Category Warnin...

Page 345: ...or n 4 Trained technician only Replace system board 80010901 0702ffff Numeric sensor NumericSensorElementName going high upper critical has asserted FHHL Amb Temp Explanation This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109010702ffff or 0x800109010702ffff Severity Error Alert Category Critical Temperat...

Page 346: ...or n 4 Trained technician only Replace system board 80010901 0704ffff Numeric sensor NumericSensorElementName going high upper critical has asserted RAID Amb Temp Explanation This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109010704ffff or 0x800109010704ffff Severity Error Alert Category Critical Temperat...

Page 347: ... n 4 Trained technician only Replace system board 80010901 1401ffff Numeric sensor NumericSensorElementName going high upper critical has asserted CPU1 VR Temp Explanation This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109011401ffff or 0x800109011401ffff Severity Error Alert Category Critical Temperature...

Page 348: ... n 4 Trained technician only Replace system board 80010901 1403ffff Numeric sensor NumericSensorElementName going high upper critical has asserted DIMM AB VR Temp Explanation This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109011403ffff or 0x800109011403ffff Severity Error Alert Category Critical Temperat...

Page 349: ... n 4 Trained technician only Replace system board 80010901 1405ffff Numeric sensor NumericSensorElementName going high upper critical has asserted DIMM EF VR Temp Explanation This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109011405ffff or 0x800109011405ffff Severity Error Alert Category Critical Temperat...

Page 350: ...or n 4 Trained technician only Replace system board 80010901 2c01ffff Numeric sensor NumericSensorElementName going high upper critical has asserted Mezz Card Temp Explanation This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109012c01ffff or 0x800109012c01ffff Severity Error Alert Category Critical Tempera...

Page 351: ...tions for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board 80010902 0701ffff Numeric sensor NumericSensorElementName going high upper critical has asserted Explanation This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109020701ffff or 0x8001...

Page 352: ...r n 4 Trained technician only Replace system board 80010b01 0703ffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted LowProfile Amb Explanation This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b010703ffff or 0x80010b010703ffff Severity Error Alert Category Cri...

Page 353: ... n 4 Trained technician only Replace system board 80010b01 0c01ffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted Ambient Temp Explanation This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b010c01ffff or 0x80010b010c01ffff Severity Error Alert Category Critic...

Page 354: ...r n 4 Trained technician only Replace system board 80010b01 1402ffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted CPU2 VR Temp Explanation This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b011402ffff or 0x80010b011402ffff Severity Error Alert Category Criti...

Page 355: ... n 4 Trained technician only Replace system board 80010b01 1404ffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted DIMM CD VR Temp Explanation This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b011404ffff or 0x80010b011404ffff Severity Error Alert Category Cri...

Page 356: ...r n 4 Trained technician only Replace system board 80010b01 1406ffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted DIMM GH VR Temp Explanation This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b011406ffff or 0x80010b011406ffff Severity Error Alert Category Cr...

Page 357: ...sor n 4 Trained technician only Replace system board 80010b01 2d01ffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted PCH Temp Explanation This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b012d01ffff or 0x80010b012d01ffff Severity Error Alert Category Critica...

Page 358: ...0x800300122301ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0509 SNMP Trap ID Automatically notify Support No User response No action information only 80030108 0a01ffff Sensor SensorElementName has asserted PS Heavy Load Explanation This message is for the use case when an implementation has detected a Sensor has asserted May also be shown as 8003...

Page 359: ...DISK GPT Recovery to Automatic 3 Replace the corrupt disk 8007010f 2582ffff Sensor SensorElementName has transitioned from normal to non critical state No PCI I O Space Explanation This message is for the use case when an implementation has detected a Sensor transitioned to non critical from normal May also be shown as 8007010f2582ffff or 0x8007010f2582ffff Severity Warning Alert Category Warning ...

Page 360: ... severe state CPU 1 OverTemp Explanation This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 800702010301ffff or 0x800702010301ffff Severity Error Alert Category Critical Temperature Serviceable Yes CIM Information Prefix PLAT and ID 0522 SNMP Trap ID 0 Automatically notify Support No User response 1 Make sure...

Page 361: ... installed correctly 4 Trained technician only Replace microprocessor n n microprocessor number 80070202 0701ffff Sensor SensorElementName has transitioned to critical from a less severe state SysBrd Vol Fault Explanation This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 800702020701ffff or 0x800702020701fff...

Page 362: ...er supply n n power supply number PS 1 Therm Fault 80070208 0a02ffff Sensor SensorElementName has transitioned to critical from a less severe state PS 2 Fan Fault Explanation This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 800702080a02ffff or 0x800702080a02ffff Severity Error Alert Category Critical Power ...

Page 363: ...rom the Setup Utility 3 If the problem remains contact your service representative 8007020f 2582ffff Sensor SensorElementName has transitioned to critical from a less severe state No PCI I O Space Explanation This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 8007020f2582ffff or 0x8007020f2582ffff Severity Er...

Page 364: ...ation This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 800702190701ffff or 0x800702190701ffff Severity Error Alert Category Critical Other Serviceable Yes CIM Information Prefix PLAT and ID 0522 SNMP Trap ID 50 Automatically notify Support No User response 1 Check for an error LED on the system board 2 Chec...

Page 365: ...lace the system board if the problems still exist 8007021b 0302ffff Sensor SensorElementName has transitioned to critical from a less severe state CPU 2 QPILinkErr Explanation This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 8007021b0302ffff or 0x8007021b0302ffff Severity Error Alert Category Critical Other...

Page 366: ...y Replace microprocessor n n microprocessor number 80070301 0302ffff Sensor SensorElementName has transitioned to non recoverable from a less severe state CPU 2 OverTemp Explanation This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable from less severe May also be shown as 800703010302ffff or 0x800703010302ffff Severity Error Alert Category C...

Page 367: ...teps until the problem is solved 1 Check power supply n LED 2 Remove the failing power supply 3 Follow actions in Power Problems and Solving Power Problems 4 Trained technician only Replace the system board n power supply number If the specified sensor is PS n 12Vaux Fault complete the following steps until the problem is solved 1 Check power supply n LED 2 Replace power supply n n power supply nu...

Page 368: ...he use case when an implementation has detected a Sensor transitioned to non recoverable May also be shown as 800706142201ffff or 0x800706142201ffff Severity Error Alert Category Critical Other Serviceable Yes CIM Information Prefix PLAT and ID 0530 SNMP Trap ID 50 Automatically notify Support No User response 1 Update the server firmware see Recovering the server firmware 2 If the problem persist...

Page 369: ...as 800b00081301ffff or 0x800b00081301ffff Severity Info Alert Category Warning Redundant Power Supply Serviceable No CIM Information Prefix PLAT and ID 0561 SNMP Trap ID 10 Automatically notify Support No User response No action information only 800b0108 1301ffff Redundancy Lost for RedundancySetElementName has asserted Power Unit Explanation This message is for the use case when Redundancy Lost h...

Page 370: ... 4 Reseat the fans 5 Replace the fans n fan number 800b010a 1e82ffff Redundancy Lost for RedundancySetElementName has asserted Cooling Zone 2 Explanation This message is for the use case when Redundancy Lost has asserted May also be shown as 800b010a1e82ffff or 0x800b010a1e82ffff Severity Error Alert Category Critical Fan Failure Serviceable Yes CIM Information Prefix PLAT and ID 0802 SNMP Trap ID...

Page 371: ...4 Reseat the fans 5 Replace the fans n fan number 800b010a 1e84ffff Redundancy Lost for RedundancySetElementName has asserted Cooling Zone 4 Explanation This message is for the use case when Redundancy Lost has asserted May also be shown as 800b010a1e84ffff or 0x800b010a1e84ffff Severity Error Alert Category Critical Fan Failure Serviceable Yes CIM Information Prefix PLAT and ID 0802 SNMP Trap ID ...

Page 372: ...ry Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0802 SNMP Trap ID 41 Automatically notify Support No User response 1 Check the system event log for DIMM failure events uncorrectable or PFA and correct the failures 2 Re enable mirroring in the Setup utility 800b0309 1301ffff Non redundant Sufficient Resources from Redundancy Degraded or Fully Redundant for RedundancySetElement...

Page 373: ...FA and correct the failures 2 Re enable mirroring in the Setup utility 800b0509 1301ffff Non redundant Insufficient Resources for RedundancySetElementName has asserted Power Resource Explanation This message is for the use case when a Redundancy Set has transitioned to Non redundant Insufficient Resources May also be shown as 800b05091301ffff or 0x800b05091301ffff Severity Error Alert Category Cri...

Page 374: ... 4 Reseat the fans 5 Replace the fans n fan number 800b050a 1e82ffff Non redundant Insufficient Resources for RedundancySetElementName has asserted Cooling Zone 2 Explanation This message is for the use case when a Redundancy Set has transitioned to Non redundant Insufficient Resources May also be shown as 800b050a1e82ffff or 0x800b050a1e82ffff Severity Error Alert Category Critical Fan Failure Se...

Page 375: ...4 Reseat the fans 5 Replace the fans n fan number 800b050a 1e84ffff Non redundant Insufficient Resources for RedundancySetElementName has asserted Cooling Zone 4 Explanation This message is for the use case when a Redundancy Set has transitioned to Non redundant Insufficient Resources May also be shown as 800b050a1e84ffff or 0x800b050a1e84ffff Severity Error Alert Category Critical Fan Failure Ser...

Page 376: ... Make sure that the fans are correctly installed 4 Reseat the fans 5 Replace the fans n fan number 800b050c 2581ffff Non redundant Insufficient Resources for RedundancySetElementName has asserted Backup Memory Explanation This message is for the use case when a Redundancy Set has transitioned to Non redundant Insufficient Resources May also be shown as 800b050c2581ffff or 0x800b050c2581ffff Severi...

Page 377: ... Trained technician only Replace the system board 806f0007 0302ffff ProcessorElementName has Failed with IERR CPU 2 Explanation This message is for the use case when an implementation has detected a Processor Failed IERR Condition May also be shown as 806f00070302ffff or 0x806f00070302ffff Severity Error Alert Category Critical CPU Serviceable Yes CIM Information Prefix PLAT and ID 0042 SNMP Trap ...

Page 378: ...ementation has detected a Power Supply has been added May also be shown as 806f00080a02ffff or 0x806f00080a02ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0084 SNMP Trap ID Automatically notify Support No User response No action information only 806f0009 1301ffff PowerSupplyElementName has been turned off Host Power Explanation This message is for...

Page 379: ...been Added May also be shown as 806f000d0401ffff or 0x806f000d0401ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0162 SNMP Trap ID 5 Automatically notify Support No User response No action information only 806f000d 0402ffff The Drive StorageVolumeElementName has been added Drive 2 Explanation This message is for the use case when an imp...

Page 380: ...s been Added May also be shown as 806f000d0404ffff or 0x806f000d0404ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0162 SNMP Trap ID 5 Automatically notify Support No User response No action information only 806f000d 0405ffff The Drive StorageVolumeElementName has been added Drive 5 Explanation This message is for the use case when an i...

Page 381: ...been Added May also be shown as 806f000d0407ffff or 0x806f000d0407ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0162 SNMP Trap ID 5 Automatically notify Support No User response No action information only 806f000d 0408ffff The Drive StorageVolumeElementName has been added Drive 8 Explanation This message is for the use case when an imp...

Page 382: ...s been Added May also be shown as 806f000d040affff or 0x806f000d040affff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0162 SNMP Trap ID 5 Automatically notify Support No User response No action information only 806f000d 040bffff The Drive StorageVolumeElementName has been added Drive 11 Explanation This message is for the use case when an ...

Page 383: ...nformation Prefix PLAT and ID 0162 SNMP Trap ID 5 Automatically notify Support No User response No action information only 806f000f 220101ff The System ComputerSystemElementName has detected no memory in the system ABR Status Explanation This message is for the use case when an implementation has detected that memory was detected in the system May also be shown as 806f000f220101ff or 0x806f000f220...

Page 384: ...ty Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0770 SNMP Trap ID 5 Automatically notify Support No User response This is a UEFI detected event The UEFI POST error code for this event can be found in the logged IMM message text Please refer to the UEFI POST error code in the UEFI POST error code section of the Information Center for the appropria...

Page 385: ...urred May also be shown as 806f000f22010aff or 0x806f000f22010aff Severity Error Alert Category Critical Other Serviceable Yes CIM Information Prefix PLAT and ID 0766 SNMP Trap ID 50 Automatically notify Support No User response This is a UEFI detected event The UEFI POST error code for this event can be found in the logged IMM message text Please refer to the UEFI POST error code in the UEFI POST...

Page 386: ...tically notify Support No User response This is a UEFI detected event The UEFI POST error code for this event can be found in the logged IMM message text Please refer to the UEFI POST error code in the UEFI POST error code section of the Information Center for the appropriate user response Firmware Error Sys Boot Status 806f000f 2201ffff The System ComputerSystemElementName encountered a POST Erro...

Page 387: ...001e2201ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0286 SNMP Trap ID Automatically notify Support No User response No action information only 806f0021 2201ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName No Op ROM Space Explanation This message is for the use case when an implementation has detected a Fa...

Page 388: ...e affected adapters 5 Replace the riser card 6 Trained service technicians only Replace the system board One of PCI Error 806f0021 3001ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName PCI 1 Explanation This message is for the use case when an implementation has detected a Fault in a slot May also be shown as 806f00213001ffff or 0x806f00213001ffff Severity E...

Page 389: ...ponse 1 Turn off the server and disconnect the power cords Reconnect the power cords and restart the server 2 If the problem remains trained technician only replace the system board 806f0107 0301ffff An Over Temperature Condition has been detected on ProcessorElementName CPU 1 Explanation This message is for the use case when an implementation has detected an Over Temperature Condition Detected fo...

Page 390: ...re that the heat sink for microprocessor n is installed correctly 3 Trained technician only Replace microprocessor n n microprocessor number 806f0108 0a01ffff PowerSupplyElementName has Failed Power Supply 1 Explanation This message is for the use case when an implementation has detected a Power Supply has failed May also be shown as 806f01080a01ffff or 0x806f01080a01ffff Severity Error Alert Cate...

Page 391: ...fff or 0x806f01091301ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0108 SNMP Trap ID Automatically notify Support No User response No action information only 806f010c 2001ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 Explanation This message is for the use case when an implementation has dete...

Page 392: ... problem follows the DIMM replace the failing DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system ...

Page 393: ...problem follows the DIMM replace the failing DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system b...

Page 394: ... problem follows the DIMM replace the failing DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system ...

Page 395: ...problem follows the DIMM replace the failing DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system b...

Page 396: ... problem follows the DIMM replace the failing DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system ...

Page 397: ...problem follows the DIMM replace the failing DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system b...

Page 398: ... problem follows the DIMM replace the failing DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system ...

Page 399: ...he failing DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Rep...

Page 400: ...2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0401ffff The Drive Sto...

Page 401: ...ard disk drive backplane n hard disk drive number 806f010d 0403ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 3 Explanation This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0403ffff or 0x806f010d0403ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes C...

Page 402: ...Hard disk drive backplane n hard disk drive number 806f010d 0405ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 5 Explanation This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0405ffff or 0x806f010d0405ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes ...

Page 403: ...ard disk drive backplane n hard disk drive number 806f010d 0407ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 7 Explanation This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0407ffff or 0x806f010d0407ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes C...

Page 404: ...Hard disk drive backplane n hard disk drive number 806f010d 0409ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 9 Explanation This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0409ffff or 0x806f010d0409ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes ...

Page 405: ...ard disk drive backplane n hard disk drive number 806f010d 040bffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 11 Explanation This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d040bffff or 0x806f010d040bffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes ...

Page 406: ...Hard disk drive backplane n hard disk drive number 806f010d 040dffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 13 Explanation This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d040dffff or 0x806f010d040dffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes...

Page 407: ...CI Explanation This message is for the use case when an implementation has detected a Bus Timeout May also be shown as 806f01130301ffff or 0x806f01130301ffff Severity Error Alert Category Critical Other Serviceable Yes CIM Information Prefix PLAT and ID 0224 SNMP Trap ID 50 Automatically notify Support No User response 1 Trained technician only Reseat the microprocessor and then restart the server...

Page 408: ... system board 806f0123 2101ffff Reboot of system ComputerSystemElementName initiated by WatchdogElementName IPMI Watchdog Explanation This message is for the use case when an implementation has detected a Reboot by a Watchdog occurred May also be shown as 806f01232101ffff or 0x806f01232101ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0370 SNMP Tra...

Page 409: ...t May also be shown as 806f01250c01ffff or 0x806f01250c01ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0392 SNMP Trap ID Automatically notify Support No User response Please ensure the PCI riser 1 has been installed correctly 806f0125 2c01ffff ManagedElementName detected as absent Mezz Card Explanation This message is for the use case when an impl...

Page 410: ...4 Trained technician only Replace the system board 806f0207 0302ffff ProcessorElementName has Failed with FRB1 BIST condition CPU 2 Explanation This message is for the use case when an implementation has detected a Processor Failed FRB1 BIST condition May also be shown as 806f02070302ffff or 0x806f02070302ffff Severity Error Alert Category Critical CPU Serviceable Yes CIM Information Prefix PLAT a...

Page 411: ...or n n microprocessor number 4 Trained technician only Replace the system board One of the CPUs 806f020d 0400ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 0 Explanation This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0400ffff or 0x806f020d0400ffff Severity Warning Al...

Page 412: ...Hard disk drive backplane n hard disk drive number 806f020d 0402ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 2 Explanation This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0402ffff or 0x806f020d0402ffff Severity Warning Alert Category System Predicted Failure Service...

Page 413: ...ard disk drive backplane n hard disk drive number 806f020d 0404ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 4 Explanation This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0404ffff or 0x806f020d0404ffff Severity Warning Alert Category System Predicted Failure Servicea...

Page 414: ...Hard disk drive backplane n hard disk drive number 806f020d 0406ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 6 Explanation This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0406ffff or 0x806f020d0406ffff Severity Warning Alert Category System Predicted Failure Service...

Page 415: ...ard disk drive backplane n hard disk drive number 806f020d 0408ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 8 Explanation This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0408ffff or 0x806f020d0408ffff Severity Warning Alert Category System Predicted Failure Servicea...

Page 416: ...Hard disk drive backplane n hard disk drive number 806f020d 040affff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 10 Explanation This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d040affff or 0x806f020d040affff Severity Warning Alert Category System Predicted Failure Servic...

Page 417: ...ard disk drive backplane n hard disk drive number 806f020d 040cffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 12 Explanation This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d040cffff or 0x806f020d040cffff Severity Warning Alert Category System Predicted Failure Service...

Page 418: ...backplane n hard disk drive number 806f0223 2101ffff Powering off system ComputerSystemElementName initiated by WatchdogElementName IPMI Watchdog Explanation This message is for the use case when an implementation has detected a Poweroff by Watchdog has occurred May also be shown as 806f02232101ffff or 0x806f02232101ffff Severity Info Alert Category System Other Serviceable No CIM Information Pref...

Page 419: ...y Serviceable Yes CIM Information Prefix PLAT and ID 0136 SNMP Trap ID 41 Automatically notify Support No User response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Manually re enabl...

Page 420: ...echnician only Replace the affected microprocessor 806f030c 2003ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 Explanation This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c2003ffff or 0x806f030c2003ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix ...

Page 421: ...chnician only Replace the affected microprocessor 806f030c 2005ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 Explanation This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c2005ffff or 0x806f030c2005ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix P...

Page 422: ...echnician only Replace the affected microprocessor 806f030c 2007ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 Explanation This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c2007ffff or 0x806f030c2007ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix ...

Page 423: ...chnician only Replace the affected microprocessor 806f030c 2009ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 9 Explanation This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c2009ffff or 0x806f030c2009ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix P...

Page 424: ...echnician only Replace the affected microprocessor 806f030c 200bffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 11 Explanation This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c200bffff or 0x806f030c200bffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix...

Page 425: ...chnician only Replace the affected microprocessor 806f030c 200dffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 13 Explanation This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c200dffff or 0x806f030c200dffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix ...

Page 426: ...echnician only Replace the affected microprocessor 806f030c 200fffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 15 Explanation This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c200fffff or 0x806f030c200fffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix...

Page 427: ...1ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName All DIMMS Explanation This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c2581ffff or 0x806f030c2581ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0136 SNMP Trap ID 41 Automatically notify Suppor...

Page 428: ...May also be shown as 806f03232101ffff or 0x806f03232101ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0374 SNMP Trap ID Automatically notify Support No User response No action information only 806f040c 2001ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 1 Explanation This message is for the use case when an implementatio...

Page 429: ...to this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 2003ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 3 Explanation This message is for the use case when an implementation has detected that Memory has been Disabled May a...

Page 430: ...Setup utility or the Advanced Settings Utility ASU 806f040c 2005ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 5 Explanation This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2005ffff or 0x806f040c2005ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT an...

Page 431: ...etup utility or the Advanced Settings Utility ASU 806f040c 2007ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 7 Explanation This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2007ffff or 0x806f040c2007ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and...

Page 432: ...Setup utility or the Advanced Settings Utility ASU 806f040c 2009ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 9 Explanation This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2009ffff or 0x806f040c2009ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT an...

Page 433: ...etup utility or the Advanced Settings Utility ASU 806f040c 200bffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 11 Explanation This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c200bffff or 0x806f040c200bffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT an...

Page 434: ...Setup utility or the Advanced Settings Utility ASU 806f040c 200dffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 13 Explanation This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c200dffff or 0x806f040c200dffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT a...

Page 435: ...etup utility or the Advanced Settings Utility ASU 806f040c 200fffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 15 Explanation This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c200fffff or 0x806f040c200fffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT an...

Page 436: ...581ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName All DIMMS Explanation This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2581ffff or 0x806f040c2581ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0131 SNMP Trap ID Automatically notify Support No Use...

Page 437: ... level of code is supported for the cluster solution before you update the code 4 Remove both adapters 5 Replace the PCIe adapters 6 Replace the riser card 806f0507 0301ffff ProcessorElementName has a Configuration Mismatch CPU 1 Explanation This message is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred May also be shown as 806f05070301ffff or ...

Page 438: ... microprocessor n n microprocessor number 806f0507 2584ffff ProcessorElementName has a Configuration Mismatch All CPUs Explanation This message is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred May also be shown as 806f05072584ffff or 0x806f05072584ffff Severity Error Alert Category Critical CPU Serviceable Yes CIM Information Prefix PLAT and I...

Page 439: ...ing the server 8 Trained Service technician only Replace the affected microprocessor 806f050c 2002ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 Explanation This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2002ffff or 0x806f050c2002ffff Severity War...

Page 440: ... Replace the affected microprocessor 7 Manually re enable all affected DIMMs and save the setting before restarting the server 8 Trained Service technician only Replace the affected microprocessor 806f050c 2004ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 Explanation This message is for the use case when an implementation has detected that th...

Page 441: ...e affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 7 Manually re enable all affected DIMMs and save the setting before restarting the server 8 Trained Service technician only Replace the affected microprocessor 806f050c 2006ffff Memory Logging Limit Reach...

Page 442: ...ccurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 7 Manually re enable all ...

Page 443: ...LEDs on the system board or the event logs to a different memory channel or microprocessor 3 If the problem follows the DIMM replace the failing DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and...

Page 444: ...een Reached May also be shown as 806f050c200bffff or 0x806f050c200bffff Severity Warning Alert Category Warning Memory Serviceable Yes CIM Information Prefix PLAT and ID 0144 SNMP Trap ID 43 Automatically notify Support Yes User response 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Swap the affected DIMMs as indicated by the er...

Page 445: ...ing the server 8 Trained Service technician only Replace the affected microprocessor 806f050c 200dffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 13 Explanation This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c200dffff or 0x806f050c200dffff Severity Wa...

Page 446: ... Replace the affected microprocessor 7 Manually re enable all affected DIMMs and save the setting before restarting the server 8 Trained Service technician only Replace the affected microprocessor 806f050c 200fffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 15 Explanation This message is for the use case when an implementation has detected that t...

Page 447: ...rained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 7 Manually re enable all affected DIMMs and save the setting before restarting the server 8 Trained Service technician only Replace the affected microprocessor 806f050c 258...

Page 448: ...lly notify Support No User response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0401ffff Array ComputerSystemElementName is in crit...

Page 449: ... disk drive that is indicated by a lit status LED 806f050d 0403ffff Array ComputerSystemElementName is in critical condition Drive 3 Explanation This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0403ffff or 0x806f050d0403ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT a...

Page 450: ...d disk drive that is indicated by a lit status LED 806f050d 0405ffff Array ComputerSystemElementName is in critical condition Drive 5 Explanation This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0405ffff or 0x806f050d0405ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT ...

Page 451: ... disk drive that is indicated by a lit status LED 806f050d 0407ffff Array ComputerSystemElementName is in critical condition Drive 7 Explanation This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0407ffff or 0x806f050d0407ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT a...

Page 452: ...d disk drive that is indicated by a lit status LED 806f050d 0409ffff Array ComputerSystemElementName is in critical condition Drive 9 Explanation This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0409ffff or 0x806f050d0409ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT ...

Page 453: ... disk drive that is indicated by a lit status LED 806f050d 040bffff Array ComputerSystemElementName is in critical condition Drive 11 Explanation This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d040bffff or 0x806f050d040bffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT ...

Page 454: ...d disk drive that is indicated by a lit status LED 806f050d 040dffff Array ComputerSystemElementName is in critical condition Drive 13 Explanation This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d040dffff or 0x806f050d040dffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT...

Page 455: ...valid or Unsupported firmware or software was detected on system ComputerSystemElementName IMM2 FW Failover Explanation This message is for the use case when an implementation has detected an Invalid Unsupported Firmware Software Version May also be shown as 806f052b2101ffff or 0x806f052b2101ffff Severity Error Alert Category Critical Other Serviceable Yes CIM Information Prefix PLAT and ID 0446 S...

Page 456: ...4 Trained technician only Replace the system board 806f0607 0302ffff An SM BIOS Uncorrectable CPU complex error for ProcessorElementName has asserted CPU 2 Explanation This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted May also be shown as 806f06070302ffff or 0x806f06070302ffff Severity Error Alert Category Critical CPU Serviceable Yes CIM Information Pre...

Page 457: ...the latest level of code is supported for the cluster solution before you update the code 2 Run the DSA program 3 Trained technician only Replace microprocessor n n microprocessor number 4 Trained technician only Replace the system board One of the CPUs 806f0608 1301ffff PowerSupplyElementName has a Configuration Mismatch PS Configuration Explanation This message is for the use case when an implem...

Page 458: ...d disk drive that is indicated by a lit status LED 806f060d 0401ffff Array ComputerSystemElementName has failed Drive 1 Explanation This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0401ffff or 0x806f060d0401ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0176 SNMP Tr...

Page 459: ... disk drive that is indicated by a lit status LED 806f060d 0403ffff Array ComputerSystemElementName has failed Drive 3 Explanation This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0403ffff or 0x806f060d0403ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0176 SNMP Tra...

Page 460: ...d disk drive that is indicated by a lit status LED 806f060d 0405ffff Array ComputerSystemElementName has failed Drive 5 Explanation This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0405ffff or 0x806f060d0405ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0176 SNMP Tr...

Page 461: ... disk drive that is indicated by a lit status LED 806f060d 0407ffff Array ComputerSystemElementName has failed Drive 7 Explanation This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0407ffff or 0x806f060d0407ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0176 SNMP Tra...

Page 462: ...d disk drive that is indicated by a lit status LED 806f060d 0409ffff Array ComputerSystemElementName has failed Drive 9 Explanation This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0409ffff or 0x806f060d0409ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0176 SNMP Tr...

Page 463: ... disk drive that is indicated by a lit status LED 806f060d 040bffff Array ComputerSystemElementName has failed Drive 11 Explanation This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d040bffff or 0x806f060d040bffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0176 SNMP Tr...

Page 464: ...d disk drive that is indicated by a lit status LED 806f060d 040dffff Array ComputerSystemElementName has failed Drive 13 Explanation This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d040dffff or 0x806f060d040dffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0176 SNMP T...

Page 465: ...ected May also be shown as 806f070c2002ffff or 0x806f070c2002ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Support No User response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 2003ffff Configuration Error for PhysicalMemoryElementName...

Page 466: ...rrected May also be shown as 806f070c2005ffff or 0x806f070c2005ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Support No User response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 2006ffff Configuration Error for PhysicalMemoryElementNa...

Page 467: ...ected May also be shown as 806f070c2008ffff or 0x806f070c2008ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Support No User response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 2009ffff Configuration Error for PhysicalMemoryElementName...

Page 468: ...rrected May also be shown as 806f070c200bffff or 0x806f070c200bffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Support No User response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 200cffff Configuration Error for PhysicalMemoryElementNa...

Page 469: ...rected May also be shown as 806f070c200effff or 0x806f070c200effff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Support No User response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 200fffff Configuration Error for PhysicalMemoryElementNam...

Page 470: ...tion error has been corrected May also be shown as 806f070c2581ffff or 0x806f070c2581ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Support No User response If the specified sensor is All DIMMs or One of the DIMMs please make sure that DIMMs are installed and following the memory population chart in th...

Page 471: ... an Array Rebuild is in Progress May also be shown as 806f070d0402ffff or 0x806f070d0402ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0178 SNMP Trap ID Automatically notify Support No User response No action information only 806f070d 0403ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 3 Explanation This message is for ...

Page 472: ...at an Array Rebuild is in Progress May also be shown as 806f070d0405ffff or 0x806f070d0405ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0178 SNMP Trap ID Automatically notify Support No User response No action information only 806f070d 0406ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 6 Explanation This message is fo...

Page 473: ... an Array Rebuild is in Progress May also be shown as 806f070d0408ffff or 0x806f070d0408ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0178 SNMP Trap ID Automatically notify Support No User response No action information only 806f070d 0409ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 9 Explanation This message is for ...

Page 474: ...at an Array Rebuild is in Progress May also be shown as 806f070d040bffff or 0x806f070d040bffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0178 SNMP Trap ID Automatically notify Support No User response No action information only 806f070d 040cffff Rebuild in progress for Array in system ComputerSystemElementName Drive 12 Explanation This message is f...

Page 475: ...or Firmware Change May also be shown as 806f072b2101ffff or 0x806f072b2101ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0450 SNMP Trap ID Automatically notify Support No User response No action information only IMM Recovery 806f072b 2201ffff A successful software or firmware change was detected on system ComputerSystemElementName Bkup Auto Update ...

Page 476: ...sabled May also be shown as 806f08070302ffff or 0x806f08070302ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0061 SNMP Trap ID Automatically notify Support No User response No action information only 806f0807 2584ffff ProcessorElementName has been Disabled All CPUs Explanation This message is for the use case when an implementation has detected a P...

Page 477: ...s are supported and configured correctly 6 Trained technician only Replace the system board 806f0813 2582ffff A Uncorrectable Bus Error has occurred on system ComputerSystemElementName PCIs Explanation This message is for the use case when an implementation has detected a Bus Uncorrectable Error May also be shown as 806f08132582ffff or 0x806f08132582ffff Severity Error Alert Category Critical Othe...

Page 478: ...tching 5 Trained technician only Replace the system board 806f0823 2101ffff Watchdog Timer interrupt occurred for WatchdogElementName IPMI Watchdog Explanation This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred May also be shown as 806f08232101ffff or 0x806f08232101ffff Severity Info Alert Category System Other Serviceable No CIM Information Pr...

Page 479: ...ay also be shown as 806f090c2003ffff or 0x806f090c2003ffff Severity Warning Alert Category System Other Serviceable Yes CIM Information Prefix PLAT and ID 0142 SNMP Trap ID 22 Automatically notify Support No User response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2004ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 4 Explanati...

Page 480: ... May also be shown as 806f090c2006ffff or 0x806f090c2006ffff Severity Warning Alert Category System Other Serviceable Yes CIM Information Prefix PLAT and ID 0142 SNMP Trap ID 22 Automatically notify Support No User response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2007ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 7 Explana...

Page 481: ...ay also be shown as 806f090c2009ffff or 0x806f090c2009ffff Severity Warning Alert Category System Other Serviceable Yes CIM Information Prefix PLAT and ID 0142 SNMP Trap ID 22 Automatically notify Support No User response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200affff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 10 Explanat...

Page 482: ... May also be shown as 806f090c200cffff or 0x806f090c200cffff Severity Warning Alert Category System Other Serviceable Yes CIM Information Prefix PLAT and ID 0142 SNMP Trap ID 22 Automatically notify Support No User response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200dffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 13 Explan...

Page 483: ...May also be shown as 806f090c200fffff or 0x806f090c200fffff Severity Warning Alert Category System Other Serviceable Yes CIM Information Prefix PLAT and ID 0142 SNMP Trap ID 22 Automatically notify Support No User response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2010ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 16 Explana...

Page 484: ...y Replace microprocessor n n microprocessor number 806f0a07 0302ffff ProcessorElementName is operating in a Degraded State CPU 2 Explanation This message is for the use case when an implementation has detected a Processor is running in the Degraded state May also be shown as 806f0a070302ffff or 0x806f0a070302ffff Severity Warning Alert Category Warning CPU Serviceable Yes CIM Information Prefix PL...

Page 485: ... for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2002ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 Explanation This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2002ffff or 0x806f0a0c2002ffff Severity...

Page 486: ...n for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2004ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 Explanation This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2004ffff or 0x806f0a0c2004ffff Severit...

Page 487: ... for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2006ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 Explanation This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2006ffff or 0x806f0a0c2006ffff Severity...

Page 488: ...n for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2008ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 Explanation This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2008ffff or 0x806f0a0c2008ffff Severit...

Page 489: ...for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 200affff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 10 Explanation This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c200affff or 0x806f0a0c200affff Severity...

Page 490: ...n for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 200cffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 Explanation This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c200cffff or 0x806f0a0c200cffff Severi...

Page 491: ... for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 200effff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 14 Explanation This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c200effff or 0x806f0a0c200effff Severit...

Page 492: ...n for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2010ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 16 Explanation This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2010ffff or 0x806f0a0c2010ffff Severi...

Page 493: ...also be shown as 806f0a130302ffff or 0x806f0a130302ffff Severity Error Alert Category Critical Other Serviceable Yes CIM Information Prefix PLAT and ID 0244 SNMP Trap ID 50 Automatically notify Support No User response 1 Trained technician only Reseat the microprocessor and then restart the server 2 Trained technician only Replace microprocessor n n microprocessor number 81010002 0701ffff Numeric ...

Page 494: ... Critical sensor going low has deasserted May also be shown as 810102041d01ffff or 0x810102041d01ffff Severity Info Alert Category Critical Fan Failure Serviceable No CIM Information Prefix PLAT and ID 0481 SNMP Trap ID 11 Automatically notify Support No User response No action information only 81010204 1d02ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 1A...

Page 495: ...r Critical sensor going low has deasserted May also be shown as 810102041d04ffff or 0x810102041d04ffff Severity Info Alert Category Critical Fan Failure Serviceable No CIM Information Prefix PLAT and ID 0481 SNMP Trap ID 11 Automatically notify Support No User response No action information only 81010204 1d05ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 3...

Page 496: ...wer Critical sensor going low has deasserted May also be shown as 810102041d07ffff or 0x810102041d07ffff Severity Info Alert Category Critical Fan Failure Serviceable No CIM Information Prefix PLAT and ID 0481 SNMP Trap ID 11 Automatically notify Support No User response No action information only 81010204 1d08ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan...

Page 497: ...per Non critical sensor going high has deasserted May also be shown as 810107010703ffff or 0x810107010703ffff Severity Info Alert Category Warning Temperature Serviceable No CIM Information Prefix PLAT and ID 0491 SNMP Trap ID 12 Automatically notify Support No User response No action information only 81010701 0704ffff Numeric sensor NumericSensorElementName going high upper non critical has deass...

Page 498: ...pper Non critical sensor going high has deasserted May also be shown as 810107011401ffff or 0x810107011401ffff Severity Info Alert Category Warning Temperature Serviceable No CIM Information Prefix PLAT and ID 0491 SNMP Trap ID 12 Automatically notify Support No User response No action information only 81010701 1402ffff Numeric sensor NumericSensorElementName going high upper non critical has deas...

Page 499: ...pper Non critical sensor going high has deasserted May also be shown as 810107011404ffff or 0x810107011404ffff Severity Info Alert Category Warning Temperature Serviceable No CIM Information Prefix PLAT and ID 0491 SNMP Trap ID 12 Automatically notify Support No User response No action information only 81010701 1405ffff Numeric sensor NumericSensorElementName going high upper non critical has deas...

Page 500: ...an Upper Non critical sensor going high has deasserted May also be shown as 810107012c01ffff or 0x810107012c01ffff Severity Info Alert Category Warning Temperature Serviceable No CIM Information Prefix PLAT and ID 0491 SNMP Trap ID 12 Automatically notify Support No User response No action information only 81010701 2d01ffff Numeric sensor NumericSensorElementName going high upper non critical has ...

Page 501: ...per Critical sensor going high has deasserted May also be shown as 810109010703ffff or 0x810109010703ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0495 SNMP Trap ID 0 Automatically notify Support No User response No action information only 81010901 0704ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted RA...

Page 502: ...pper Critical sensor going high has deasserted May also be shown as 810109011401ffff or 0x810109011401ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0495 SNMP Trap ID 0 Automatically notify Support No User response No action information only 81010901 1402ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted C...

Page 503: ...pper Critical sensor going high has deasserted May also be shown as 810109011404ffff or 0x810109011404ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0495 SNMP Trap ID 0 Automatically notify Support No User response No action information only 81010901 1405ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted D...

Page 504: ...an Upper Critical sensor going high has deasserted May also be shown as 810109012c01ffff or 0x810109012c01ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0495 SNMP Trap ID 0 Automatically notify Support No User response No action information only 81010901 2d01ffff Numeric sensor NumericSensorElementName going high upper critical has deassert...

Page 505: ...per Non recoverable sensor going high has deasserted May also be shown as 81010b010702ffff or 0x81010b010702ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0499 SNMP Trap ID 0 Automatically notify Support No User response No action information only 81010b01 0703ffff Numeric sensor NumericSensorElementName going high upper non recoverable has...

Page 506: ...pper Non recoverable sensor going high has deasserted May also be shown as 81010b010c01ffff or 0x81010b010c01ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0499 SNMP Trap ID 0 Automatically notify Support No User response No action information only 81010b01 1401ffff Numeric sensor NumericSensorElementName going high upper non recoverable ha...

Page 507: ...er Non recoverable sensor going high has deasserted May also be shown as 81010b011403ffff or 0x81010b011403ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0499 SNMP Trap ID 0 Automatically notify Support No User response No action information only 81010b01 1404ffff Numeric sensor NumericSensorElementName going high upper non recoverable has ...

Page 508: ... Upper Non recoverable sensor going high has deasserted May also be shown as 81010b011406ffff or 0x81010b011406ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0499 SNMP Trap ID 0 Automatically notify Support No User response No action information only 81010b01 2c01ffff Numeric sensor NumericSensorElementName going high upper non recoverable ...

Page 509: ...e when an implementation has detected a Sensor has asserted May also be shown as 810300062101ffff or 0x810300062101ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0508 SNMP Trap ID Automatically notify Support No User response No action information only 81030012 2301ffff Sensor SensorElementName has asserted OS RealTime Mod Explanation This message ...

Page 510: ...rom normal May also be shown as 8107010f2201ffff or 0x8107010f2201ffff Severity Info Alert Category Warning Other Serviceable No CIM Information Prefix PLAT and ID 0521 SNMP Trap ID 60 Automatically notify Support No User response No action information only 8107010f 2582ffff Sensor SensorElementName has deasserted the transition from normal to non critical state No PCI I O Space Explanation This m...

Page 511: ...nsor transition to less severe from critical May also be shown as 810702010302ffff or 0x810702010302ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0523 SNMP Trap ID 0 Automatically notify Support No User response No action information only 81070202 0701ffff Sensor SensorElementName has transitioned to a less severe state from critical SysBr...

Page 512: ... Sensor transition to less severe from critical May also be shown as 810702080a02ffff or 0x810702080a02ffff Severity Info Alert Category Critical Power Serviceable No CIM Information Prefix PLAT and ID 0523 SNMP Trap ID 4 Automatically notify Support No User response No action information only PS 2 Therm Fault 8107020f 2201ffff Sensor SensorElementName has transitioned to a less severe state from ...

Page 513: ...ensor transition to less severe from critical May also be shown as 810702142201ffff or 0x810702142201ffff Severity Info Alert Category Critical Other Serviceable No CIM Information Prefix PLAT and ID 0523 SNMP Trap ID 50 Automatically notify Support No User response No action information only 81070219 0701ffff Sensor SensorElementName has transitioned to a less severe state from critical SysBrd Fa...

Page 514: ...s severe from critical May also be shown as 8107021b0302ffff or 0x8107021b0302ffff Severity Info Alert Category Critical Other Serviceable No CIM Information Prefix PLAT and ID 0523 SNMP Trap ID 50 Automatically notify Support No User response No action information only 81070301 0301ffff Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state CPU 1 OverTe...

Page 515: ...overable has deasserted May also be shown as 810706080a01ffff or 0x810706080a01ffff Severity Info Alert Category Critical Power Serviceable No CIM Information Prefix PLAT and ID 0531 SNMP Trap ID 4 Automatically notify Support No User response No action information only PS1 12V OV Fault PS1 12V UV Fault PS1 12Vaux Fault 81070608 0a02ffff Sensor SensorElementName has deasserted the transition to no...

Page 516: ...deasserted May also be shown as 810b010a1e82ffff or 0x810b010a1e82ffff Severity Info Alert Category Critical Fan Failure Serviceable No CIM Information Prefix PLAT and ID 0803 SNMP Trap ID 11 Automatically notify Support No User response No action information only 810b010a 1e83ffff Redundancy Lost for RedundancySetElementName has deasserted Cooling Zone 3 Explanation This message is for the use ca...

Page 517: ... deasserted May also be shown as 810b010a1e85ffff or 0x810b010a1e85ffff Severity Info Alert Category Critical Fan Failure Serviceable No CIM Information Prefix PLAT and ID 0803 SNMP Trap ID 11 Automatically notify Support No User response No action information only 810b010c 2581ffff Redundancy Lost for RedundancySetElementName has deasserted Backup Memory Explanation This message is for the use ca...

Page 518: ...se case when a Redundancy Set has transitioned from Non redundant Sufficient Resources May also be shown as 810b030c2581ffff or 0x810b030c2581ffff Severity Info Alert Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0807 SNMP Trap ID 43 Automatically notify Support No User response No action information only 810b0509 1301ffff Non redundant Insufficient Resources for Redund...

Page 519: ... from Non redundant Insufficient Resources May also be shown as 810b050a1e82ffff or 0x810b050a1e82ffff Severity Info Alert Category Critical Fan Failure Serviceable No CIM Information Prefix PLAT and ID 0811 SNMP Trap ID 11 Automatically notify Support No User response No action information only 810b050a 1e83ffff Non redundant Insufficient Resources for RedundancySetElementName has deasserted Cool...

Page 520: ...oned from Non redundant Insufficient Resources May also be shown as 810b050a1e85ffff or 0x810b050a1e85ffff Severity Info Alert Category Critical Fan Failure Serviceable No CIM Information Prefix PLAT and ID 0811 SNMP Trap ID 11 Automatically notify Support No User response No action information only 810b050c 2581ffff Non redundant Insufficient Resources for RedundancySetElementName has deasserted ...

Page 521: ... May also be shown as 816f00070302ffff or 0x816f00070302ffff Severity Info Alert Category Critical CPU Serviceable No CIM Information Prefix PLAT and ID 0043 SNMP Trap ID 40 Automatically notify Support No User response No action information only 816f0008 0a01ffff PowerSupplyElementName has been removed from container PhysicalPackageElementName Power Supply 1 Explanation This message is for the us...

Page 522: ...r On Serviceable No CIM Information Prefix PLAT and ID 0107 SNMP Trap ID 24 Automatically notify Support No User response No action information only 816f000d 0400ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 0 Explanation This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0...

Page 523: ...Check the SAS cable 4 Replace the hard disk drive 816f000d 0402ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 2 Explanation This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0402ffff or 0x816f000d0402ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Ye...

Page 524: ... Check the SAS cable 4 Replace the hard disk drive 816f000d 0404ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 4 Explanation This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0404ffff or 0x816f000d0404ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Y...

Page 525: ...Check the SAS cable 4 Replace the hard disk drive 816f000d 0406ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 6 Explanation This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0406ffff or 0x816f000d0406ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Ye...

Page 526: ... Check the SAS cable 4 Replace the hard disk drive 816f000d 0408ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 8 Explanation This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0408ffff or 0x816f000d0408ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Y...

Page 527: ...heck the SAS cable 4 Replace the hard disk drive 816f000d 040affff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 10 Explanation This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d040affff or 0x816f000d040affff Severity Error Alert Category Critical Hard Disk drive Serviceable Ye...

Page 528: ... Check the SAS cable 4 Replace the hard disk drive 816f000d 040cffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 12 Explanation This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d040cffff or 0x816f000d040cffff Severity Error Alert Category Critical Hard Disk drive Serviceable ...

Page 529: ...sertion ABR Status Explanation This message is for the use case when an implementation has detected that Post Error has deasserted May also be shown as 816f000f2201ffff or 0x816f000f2201ffff Severity Info Alert Category Critical Other Serviceable No CIM Information Prefix PLAT and ID 0185 SNMP Trap ID 50 Automatically notify Support No User response No action information only Firmware Error Sys Bo...

Page 530: ...a Fault condition in a slot has been removed May also be shown as 816f00212582ffff or 0x816f00212582ffff Severity Info Alert Category Critical Other Serviceable No CIM Information Prefix PLAT and ID 0331 SNMP Trap ID 50 Automatically notify Support No User response No action information only One of PCI Error 816f0021 3001ffff Fault condition removed on slot PhysicalConnectorElementName on system C...

Page 531: ...emperature Condition has been Removed for Processor May also be shown as 816f01070301ffff or 0x816f01070301ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0037 SNMP Trap ID 0 Automatically notify Support No User response No action information only 816f0107 0302ffff An Over Temperature Condition has been removed on ProcessorElementName CPU 2 ...

Page 532: ...operational status May also be shown as 816f01080a02ffff or 0x816f01080a02ffff Severity Info Alert Category Critical Power Serviceable No CIM Information Prefix PLAT and ID 0087 SNMP Trap ID 4 Automatically notify Support No User response No action information only 816f010c 2001ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 Explanatio...

Page 533: ...detected a Memory uncorrectable error recovery May also be shown as 816f010c2003ffff or 0x816f010c2003ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response No action information only 816f010c 2004ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem Memor...

Page 534: ... detected a Memory uncorrectable error recovery May also be shown as 816f010c2006ffff or 0x816f010c2006ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response No action information only 816f010c 2007ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem Memo...

Page 535: ...etected a Memory uncorrectable error recovery May also be shown as 816f010c2009ffff or 0x816f010c2009ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response No action information only 816f010c 200affff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem Memory...

Page 536: ...s detected a Memory uncorrectable error recovery May also be shown as 816f010c200cffff or 0x816f010c200cffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response No action information only 816f010c 200dffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem Mem...

Page 537: ...detected a Memory uncorrectable error recovery May also be shown as 816f010c200fffff or 0x816f010c200fffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response No action information only 816f010c 2010ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem Memor...

Page 538: ...n implementation has detected a Drive was Enabled May also be shown as 816f010d0400ffff or 0x816f010d0400ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0167 SNMP Trap ID 5 Automatically notify Support No User response No action information only 816f010d 0401ffff The Drive StorageVolumeElementName has been enabled Drive 1 Explanation Thi...

Page 539: ...as Enabled May also be shown as 816f010d0403ffff or 0x816f010d0403ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0167 SNMP Trap ID 5 Automatically notify Support No User response No action information only 816f010d 0404ffff The Drive StorageVolumeElementName has been enabled Drive 4 Explanation This message is for the use case when an i...

Page 540: ...was Enabled May also be shown as 816f010d0406ffff or 0x816f010d0406ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0167 SNMP Trap ID 5 Automatically notify Support No User response No action information only 816f010d 0407ffff The Drive StorageVolumeElementName has been enabled Drive 7 Explanation This message is for the use case when an ...

Page 541: ...s Enabled May also be shown as 816f010d0409ffff or 0x816f010d0409ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0167 SNMP Trap ID 5 Automatically notify Support No User response No action information only 816f010d 040affff The Drive StorageVolumeElementName has been enabled Drive 10 Explanation This message is for the use case when an i...

Page 542: ... was Enabled May also be shown as 816f010d040cffff or 0x816f010d040cffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0167 SNMP Trap ID 5 Automatically notify Support No User response No action information only 816f010d 040dffff The Drive StorageVolumeElementName has been enabled Drive 13 Explanation This message is for the use case when a...

Page 543: ...t No User response 1 Trained technician only Replace microprocessor n see Removing a microprocessor and heat sink and Replacing a microprocessor and heat sink 2 If the problem persists and there is no other CPU with the same error indication replace the system board 3 Trained technician only Replace the system board see Removing the system board and Replacing the system board n microprocessor numb...

Page 544: ...1ffff ManagedElementName detected as present PCI Riser 1 Explanation This message is for the use case when an implementation has detected a Managed Element is now Present May also be shown as 816f01250b01ffff or 0x816f01250b01ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0390 SNMP Trap ID Automatically notify Support No User response No action inf...

Page 545: ...sent May also be shown as 816f01252c01ffff or 0x816f01252c01ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0390 SNMP Trap ID Automatically notify Support No User response No action information only 816f0207 0301ffff ProcessorElementName has Recovered from FRB1 BIST condition CPU 1 Explanation This message is for the use case when an implementation ...

Page 546: ...May also be shown as 816f02072584ffff or 0x816f02072584ffff Severity Info Alert Category Critical CPU Serviceable No CIM Information Prefix PLAT and ID 0045 SNMP Trap ID 40 Automatically notify Support No User response No action information only One of the CPUs 816f020d 0400ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 0 Explanation Th...

Page 547: ...ed an Array Failure is no longer Predicted May also be shown as 816f020d0402ffff or 0x816f020d0402ffff Severity Info Alert Category System Predicted Failure Serviceable No CIM Information Prefix PLAT and ID 0169 SNMP Trap ID 27 Automatically notify Support No User response No action information only 816f020d 0403ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerS...

Page 548: ...cted an Array Failure is no longer Predicted May also be shown as 816f020d0405ffff or 0x816f020d0405ffff Severity Info Alert Category System Predicted Failure Serviceable No CIM Information Prefix PLAT and ID 0169 SNMP Trap ID 27 Automatically notify Support No User response No action information only 816f020d 0406ffff Failure no longer Predicted on drive StorageVolumeElementName for array Compute...

Page 549: ...ed an Array Failure is no longer Predicted May also be shown as 816f020d0408ffff or 0x816f020d0408ffff Severity Info Alert Category System Predicted Failure Serviceable No CIM Information Prefix PLAT and ID 0169 SNMP Trap ID 27 Automatically notify Support No User response No action information only 816f020d 0409ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerS...

Page 550: ...cted an Array Failure is no longer Predicted May also be shown as 816f020d040bffff or 0x816f020d040bffff Severity Info Alert Category System Predicted Failure Serviceable No CIM Information Prefix PLAT and ID 0169 SNMP Trap ID 27 Automatically notify Support No User response No action information only 816f020d 040cffff Failure no longer Predicted on drive StorageVolumeElementName for array Compute...

Page 551: ... a Power Supply that has input that has returned to normal May also be shown as 816f03080a01ffff or 0x816f03080a01ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0099 SNMP Trap ID Automatically notify Support No User response No action information only 816f0308 0a02ffff PowerSupplyElementName has returned to a Normal Input State Power Supply 2 Expla...

Page 552: ...etected a Memory Scrub failure recovery May also be shown as 816f030c2002ffff or 0x816f030c2002ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response No action information only 816f030c 2003ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM...

Page 553: ...tected a Memory Scrub failure recovery May also be shown as 816f030c2005ffff or 0x816f030c2005ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response No action information only 816f030c 2006ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM ...

Page 554: ...etected a Memory Scrub failure recovery May also be shown as 816f030c2008ffff or 0x816f030c2008ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response No action information only 816f030c 2009ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM...

Page 555: ...tected a Memory Scrub failure recovery May also be shown as 816f030c200bffff or 0x816f030c200bffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response No action information only 816f030c 200cffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM ...

Page 556: ...detected a Memory Scrub failure recovery May also be shown as 816f030c200effff or 0x816f030c200effff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response No action information only 816f030c 200fffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIM...

Page 557: ...s detected a Memory Scrub failure recovery May also be shown as 816f030c2581ffff or 0x816f030c2581ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response No action information only One of the DIMMs 816f0313 1701ffff System ComputerSystemElementName has recovered from an NMI NMI State Expl...

Page 558: ... that Memory has been Enabled May also be shown as 816f040c2002ffff or 0x816f040c2002ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0130 SNMP Trap ID Automatically notify Support No User response No action information only 816f040c 2003ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 3 Explanation This message is for the u...

Page 559: ...hat Memory has been Enabled May also be shown as 816f040c2005ffff or 0x816f040c2005ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0130 SNMP Trap ID Automatically notify Support No User response No action information only 816f040c 2006ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 6 Explanation This message is for the use...

Page 560: ... that Memory has been Enabled May also be shown as 816f040c2008ffff or 0x816f040c2008ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0130 SNMP Trap ID Automatically notify Support No User response No action information only 816f040c 2009ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 9 Explanation This message is for the u...

Page 561: ...that Memory has been Enabled May also be shown as 816f040c200bffff or 0x816f040c200bffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0130 SNMP Trap ID Automatically notify Support No User response No action information only 816f040c 200cffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 12 Explanation This message is for the u...

Page 562: ... that Memory has been Enabled May also be shown as 816f040c200effff or 0x816f040c200effff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0130 SNMP Trap ID Automatically notify Support No User response No action information only 816f040c 200fffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 15 Explanation This message is for the ...

Page 563: ...mory has been Enabled May also be shown as 816f040c2581ffff or 0x816f040c2581ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0130 SNMP Trap ID Automatically notify Support No User response No action information only One of the DIMMs 816f0413 2582ffff A PCI PERR recovery has occurred on system ComputerSystemElementName PCIs Explanation This message i...

Page 564: ... Configuration Mismatch May also be shown as 816f05070302ffff or 0x816f05070302ffff Severity Info Alert Category Critical CPU Serviceable No CIM Information Prefix PLAT and ID 0063 SNMP Trap ID 40 Automatically notify Support No User response No action information only 816f0507 2584ffff ProcessorElementName has Recovered from a Configuration Mismatch All CPUs Explanation This message is for the us...

Page 565: ...that the Memory Logging Limit has been Removed May also be shown as 816f050c2002ffff or 0x816f050c2002ffff Severity Info Alert Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response No action information only 816f050c 2003ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementNa...

Page 566: ...d that the Memory Logging Limit has been Removed May also be shown as 816f050c2005ffff or 0x816f050c2005ffff Severity Info Alert Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response No action information only 816f050c 2006ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElement...

Page 567: ...that the Memory Logging Limit has been Removed May also be shown as 816f050c2008ffff or 0x816f050c2008ffff Severity Info Alert Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response No action information only 816f050c 2009ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementNa...

Page 568: ...d that the Memory Logging Limit has been Removed May also be shown as 816f050c200bffff or 0x816f050c200bffff Severity Info Alert Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response No action information only 816f050c 200cffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElement...

Page 569: ... that the Memory Logging Limit has been Removed May also be shown as 816f050c200effff or 0x816f050c200effff Severity Info Alert Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response No action information only 816f050c 200fffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementN...

Page 570: ...s detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2581ffff or 0x816f050c2581ffff Severity Info Alert Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response No action information only One of the DIMMs 816f050d 0400ffff Critical Array ComputerSystemElementName has deasserted Dri...

Page 571: ... Array has deasserted May also be shown as 816f050d0402ffff or 0x816f050d0402ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0175 SNMP Trap ID 5 Automatically notify Support No User response No action information only 816f050d 0403ffff Critical Array ComputerSystemElementName has deasserted Drive 3 Explanation This message is for the use...

Page 572: ...al Array has deasserted May also be shown as 816f050d0405ffff or 0x816f050d0405ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0175 SNMP Trap ID 5 Automatically notify Support No User response No action information only 816f050d 0406ffff Critical Array ComputerSystemElementName has deasserted Drive 6 Explanation This message is for the u...

Page 573: ... Array has deasserted May also be shown as 816f050d0408ffff or 0x816f050d0408ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0175 SNMP Trap ID 5 Automatically notify Support No User response No action information only 816f050d 0409ffff Critical Array ComputerSystemElementName has deasserted Drive 9 Explanation This message is for the use...

Page 574: ...al Array has deasserted May also be shown as 816f050d040bffff or 0x816f050d040bffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0175 SNMP Trap ID 5 Automatically notify Support No User response No action information only 816f050d 040cffff Critical Array ComputerSystemElementName has deasserted Drive 12 Explanation This message is for the ...

Page 575: ... CPU complex error has deasserted May also be shown as 816f06070301ffff or 0x816f06070301ffff Severity Info Alert Category Critical CPU Serviceable No CIM Information Prefix PLAT and ID 0817 SNMP Trap ID 40 Automatically notify Support No User response No action information only 816f0607 0302ffff An SM BIOS Uncorrectable CPU complex error for ProcessorElementName has deasserted CPU 2 Explanation T...

Page 576: ...er Supply configuration is OK May also be shown as 816f06081301ffff or 0x816f06081301ffff Severity Info Alert Category Critical Power Serviceable No CIM Information Prefix PLAT and ID 0105 SNMP Trap ID 4 Automatically notify Support No User response No action information only 816f060d 0400ffff Array in system ComputerSystemElementName has been restored Drive 0 Explanation This message is for the u...

Page 577: ...Array has been Restored May also be shown as 816f060d0402ffff or 0x816f060d0402ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0177 SNMP Trap ID 5 Automatically notify Support No User response No action information only 816f060d 0403ffff Array in system ComputerSystemElementName has been restored Drive 3 Explanation This message is for t...

Page 578: ... Array has been Restored May also be shown as 816f060d0405ffff or 0x816f060d0405ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0177 SNMP Trap ID 5 Automatically notify Support No User response No action information only 816f060d 0406ffff Array in system ComputerSystemElementName has been restored Drive 6 Explanation This message is for ...

Page 579: ...Array has been Restored May also be shown as 816f060d0408ffff or 0x816f060d0408ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0177 SNMP Trap ID 5 Automatically notify Support No User response No action information only 816f060d 0409ffff Array in system ComputerSystemElementName has been restored Drive 9 Explanation This message is for t...

Page 580: ...d Array has been Restored May also be shown as 816f060d040bffff or 0x816f060d040bffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0177 SNMP Trap ID 5 Automatically notify Support No User response No action information only 816f060d 040cffff Array in system ComputerSystemElementName has been restored Drive 12 Explanation This message is fo...

Page 581: ...figuration error has deasserted May also be shown as 816f070c2001ffff or 0x816f070c2001ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0127 SNMP Trap ID 41 Automatically notify Support No User response No action information only 816f070c 2002ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM ...

Page 582: ...ed a Memory DIMM configuration error has deasserted May also be shown as 816f070c2004ffff or 0x816f070c2004ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0127 SNMP Trap ID 41 Automatically notify Support No User response No action information only 816f070c 2005ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName ...

Page 583: ...d a Memory DIMM configuration error has deasserted May also be shown as 816f070c2007ffff or 0x816f070c2007ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0127 SNMP Trap ID 41 Automatically notify Support No User response No action information only 816f070c 2008ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName h...

Page 584: ...ed a Memory DIMM configuration error has deasserted May also be shown as 816f070c200affff or 0x816f070c200affff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0127 SNMP Trap ID 41 Automatically notify Support No User response No action information only 816f070c 200bffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName ...

Page 585: ...d a Memory DIMM configuration error has deasserted May also be shown as 816f070c200dffff or 0x816f070c200dffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0127 SNMP Trap ID 41 Automatically notify Support No User response No action information only 816f070c 200effff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName h...

Page 586: ...ry DIMM configuration error has deasserted May also be shown as 816f070c2010ffff or 0x816f070c2010ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0127 SNMP Trap ID 41 Automatically notify Support No User response No action information only 816f070c 2581ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deass...

Page 587: ... an Array Rebuild has Completed May also be shown as 816f070d0401ffff or 0x816f070d0401ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0179 SNMP Trap ID Automatically notify Support No User response No action information only 816f070d 0402ffff Rebuild completed for Array in system ComputerSystemElementName Drive 2 Explanation This message is for the...

Page 588: ...t an Array Rebuild has Completed May also be shown as 816f070d0404ffff or 0x816f070d0404ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0179 SNMP Trap ID Automatically notify Support No User response No action information only 816f070d 0405ffff Rebuild completed for Array in system ComputerSystemElementName Drive 5 Explanation This message is for th...

Page 589: ... an Array Rebuild has Completed May also be shown as 816f070d0407ffff or 0x816f070d0407ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0179 SNMP Trap ID Automatically notify Support No User response No action information only 816f070d 0408ffff Rebuild completed for Array in system ComputerSystemElementName Drive 8 Explanation This message is for the...

Page 590: ...t an Array Rebuild has Completed May also be shown as 816f070d040affff or 0x816f070d040affff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0179 SNMP Trap ID Automatically notify Support No User response No action information only 816f070d 040bffff Rebuild completed for Array in system ComputerSystemElementName Drive 11 Explanation This message is for t...

Page 591: ... has detected that an Array Rebuild has Completed May also be shown as 816f070d040dffff or 0x816f070d040dffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0179 SNMP Trap ID Automatically notify Support No User response No action information only 816f0807 0301ffff ProcessorElementName has been Enabled CPU 1 Explanation This message is for the use case ...

Page 592: ...584ffff or 0x816f08072584ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0060 SNMP Trap ID Automatically notify Support No User response No action information only One of the CPUs 816f0813 2581ffff System ComputerSystemElementName has recovered from an Uncorrectable Bus Error DIMMs Explanation This message is for the use case when an implementation ...

Page 593: ...ed a that a system has recovered from a Bus Uncorrectable Error May also be shown as 816f08132584ffff or 0x816f08132584ffff Severity Info Alert Category Critical Other Serviceable No CIM Information Prefix PLAT and ID 0241 SNMP Trap ID 50 Automatically notify Support No User response No action information only 816f090c 2001ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer ...

Page 594: ...etected Memory is no longer Throttled May also be shown as 816f090c2003ffff or 0x816f090c2003ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0143 SNMP Trap ID Automatically notify Support No User response No action information only 816f090c 2004ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 4 Explanation Th...

Page 595: ...ected Memory is no longer Throttled May also be shown as 816f090c2006ffff or 0x816f090c2006ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0143 SNMP Trap ID Automatically notify Support No User response No action information only 816f090c 2007ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 7 Explanation This...

Page 596: ...tected Memory is no longer Throttled May also be shown as 816f090c2009ffff or 0x816f090c2009ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0143 SNMP Trap ID Automatically notify Support No User response No action information only 816f090c 200affff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 10 Explanation Th...

Page 597: ...tected Memory is no longer Throttled May also be shown as 816f090c200cffff or 0x816f090c200cffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0143 SNMP Trap ID Automatically notify Support No User response No action information only 816f090c 200dffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 13 Explanation Th...

Page 598: ...etected Memory is no longer Throttled May also be shown as 816f090c200fffff or 0x816f090c200fffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0143 SNMP Trap ID Automatically notify Support No User response No action information only 816f090c 2010ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 16 Explanation T...

Page 599: ...n the Degraded state May also be shown as 816f0a070302ffff or 0x816f0a070302ffff Severity Info Alert Category Warning CPU Serviceable No CIM Information Prefix PLAT and ID 0039 SNMP Trap ID 42 Automatically notify Support No User response No action information only 816f0a0c 2001ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM ...

Page 600: ...d an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2003ffff or 0x816f0a0c2003ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response No action information only 816f0a0c 2004ffff An Over Temperature Condition has been removed on the PhysicalMe...

Page 601: ...an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2006ffff or 0x816f0a0c2006ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response No action information only 816f0a0c 2007ffff An Over Temperature Condition has been removed on the PhysicalMemo...

Page 602: ... an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2009ffff or 0x816f0a0c2009ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response No action information only 816f0a0c 200affff An Over Temperature Condition has been removed on the PhysicalMem...

Page 603: ... an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c200cffff or 0x816f0a0c200cffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response No action information only 816f0a0c 200dffff An Over Temperature Condition has been removed on the PhysicalMem...

Page 604: ...d an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c200fffff or 0x816f0a0c200fffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response No action information only 816f0a0c 2010ffff An Over Temperature Condition has been removed on the PhysicalMe...

Page 605: ...pport No User response No action information only 816f0a13 0302ffff System ComputerSystemElementName has recovered from a Fatal Bus Error CPU 2 PECI Explanation This message is for the use case when an implementation has detected that a system has recovered from a Bus Fatal Error May also be shown as 816f0a130302ffff or 0x816f0a130302ffff Severity Info Alert Category Critical Other Serviceable No ...

Page 606: ...590 System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 607: ...escription Informational An informational message is something that was recorded for audit purposes usually a user action or a change of states that is normal behavior Warning A warning is not as severe as an error but if possible the condition should be corrected before it becomes an error It might also be a condition that requires additional monitoring or maintenance Error An error typically ind...

Page 608: ...umber of cores Severity Error User response Complete the following steps 1 If this is a newly installed option ensure that matching Processors are installed in the correct Processor sockets according to the service information for this product 2 Check IBM support site for an applicable service bulletin that applies to this Processor error 3 Trained Service technician only Replace Processor Inspect...

Page 609: ...r one or more processor packages Explanation Processors have mismatched Core Speed Severity Error User response Complete the following steps 1 Verify that matching processors are installed in the correct processor sockets according to the service information for this product Correct any mismatch issues found 2 Check IBM support site for an applicable service bulletin or firmware update that applie...

Page 610: ...cket and replace the system board first if socket is damaged I 1800D I 1800D A cache associativity mismatch has been detected for one or more processor packages Explanation Processors have one or more cache levels with mismatched associativity Severity Error User response Complete the following steps 1 Verify that matching Processors are installed in the correct Processor sockets according to the ...

Page 611: ...rocessor error 3 Trained Service technician only Inspect Processor socket and replace the system board first if socket is damaged I 2018002 I 2018002 The device found at Bus Device Function could not be configured due to resource constraints The Vendor ID for the device is and the Device ID is Explanation OUT_OF_RESOURCES PCI Option ROM Severity Info User response Complete the following steps 1 If...

Page 612: ...005 UEFI has booted from the backup flash bank Explanation Booting Backup UEFI Image Severity Info User response Complete the following steps 1 Refer to service information for this product section on UEFI Recovery to return system to primary bank I 3808004 I 3808004 The IMM System Event log SEL is full Explanation IPMI System Event Log is Full Severity Info User response Complete the following st...

Page 613: ... boots without error recovery is complete and no additional action is required 3 If system fails to boot or if flash attempt fails Trained service technician only Replace the system board I 58015 I 58015 Memory spare copy initiated Explanation Spare Copy Started Severity Info User response Complete the following steps 1 No user required for this event This is for informational purposes only I 580A...

Page 614: ...t and replace the system board first if socket is damaged S 2011001 S 2011001 An Uncorrected PCIe Error has Occurred at Bus Device Function The Vendor ID for the device is and the Device ID is Explanation PCI SERR Detected Severity Error User response Complete the following steps 1 If this node and or any attached cables were recently installed moved serviced or upgraded a Reseat Adapter and any a...

Page 615: ...w device driver and any required firmware updates 3 If problem persists then remove Adapter Card If system reboots successfully without the adapter replace that card 4 Trained Service technician only Replace the processor 5 Trained Service technician only Replace the system board S 3020007 S 3020007 A firmware fault has been detected in the UEFI image Explanation Internal UEFI Firmware Fault Detec...

Page 616: ...ulletin or firmware update that applies to this error 2 Reflash UEFI image 3 Trained service technician only Replace the system board S 3058004 S 3058004 A Three Strike boot failure has occurred The system has booted with default UEFI settings Explanation POST failure has occurred System booted with default settings Severity Error User response Complete the following steps 1 This event resets UEFI...

Page 617: ...ge 3 Trained service technician only Replace the system board S 3108007 S 3108007 The default system settings have been restored Explanation System Configuration Restored to Defaults Severity Error User response Complete the following steps 1 Check IBM support site for an applicable service bulletin or firmware update that applies to this error S 3818004 S 3818004 The CRTM flash driver could not s...

Page 618: ...detected change in DIMM population that could be related to this problem 2 If no problem is observed on the DIMM connectors or the problem persists replace the DIMM identified by LightPath and or event log entry 3 If problem re occurs on the same DIMM connector replace the other DIMMs on the same memory channel 4 Check IBM support site for an applicable service bulletin or firmware update that app...

Page 619: ... event denoting detected change in DIMM population that could be related to this problem 3 If problem persists replace the DIMM identified by LightPath and or event log entry 4 If problem re occurs on the same DIMM connector swap the other DIMMs on the same memory channel across channels one at a time to a different memory channel or Processor check service information for this product Install gui...

Page 620: ...ned Service Technician Only Replace the processor S 680B9 S 680B9 External QPI Link Failure Detected Explanation External QPI Link Failure Detected Severity Error User response Complete the following steps 1 Check IBM support site for an applicable service bulletin or firmware update that applies to this error 2 Inspect processor socket for foreign debris or damage If debris is found remove debris...

Page 621: ... 3 If problem persists then check IBM support site for an applicable service bulletin or firmware update that applies to this error 4 Trained Service technician only Replace the system board W 3058009 W 3058009 DRIVER HEALTH PROTOCOL Missing Configuraiton Requires Change Settings From F1 Explanation DRIVER HEALTH PROTOCOL Missing Configuration Requires Change Settings From F1 Severity Warning User...

Page 622: ... image 3 Trained Service Technician Only Replace system board W 305800D W 305800D DRIVER HEALTH PROTOCOL Disconnect Controller Failed Requires Reboot Explanation DRIVER HEALTH PROTOCOL Disconnect Controller Failed Requires Reboot Severity Warning User response Complete the following steps 1 Reboot the system to reconnect the controller 2 If problem persists switch to backup UEFI or reflash current...

Page 623: ... reboot the entire system 4 Check IBM support site for an applicable service bulletin or firmware update that applies to this error 5 Reflash IMM Firmware 6 Remove and re install CMOS battery for 30 seconds to clear CMOS contents 7 Trained Service technician only Replace the system board W 3808003 W 3808003 Unable to retrieve the system configuration from the IMM Explanation Error Retrieving Syste...

Page 624: ...ce switch to the OFF position and reboot the system 3 Trained service technician only Replace the system board W 3938002 W 3938002 A boot configuration error has been detected Explanation Boot Configuration Error Severity Warning User response Complete the following steps 1 F1 Setup Save Settings 2 Retry OOB config update W 50001 W 50001 A DIMM has been disabled due to an error detected during POS...

Page 625: ... guide for population requirements for sparing paring modes If PFA follows a moved DIMM to any DIMM connector on the different memory channel replace the moved DIMM 5 Check IBM support site for an applicable Service Bulletins Service bulletins that applies to this memory error Link to IBM support service bulletins 6 Trained service technician only If problem continues to re occur on the same DIMM ...

Page 626: ...DIMM Population for Spare Mode Severity Error User response Complete the following steps 1 Make sure that the DIMM connectors are correctly populated for sparing mode according to the service information for this product W 68002 W 68002 A CMOS battery error has been detected Explanation CMOS Battery Fault Severity Error User response Complete the following steps 1 If the system was recently Instal...

Page 627: ...Registers Test Passed Explanation The test passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 405 001 000 BRCM TestMIIRegisters Test Passed Explanation The test passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v ...

Page 628: ... test passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 405 004 000 BRCM TestInterrupt Test Passed Explanation The test passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BM...

Page 629: ...d Explanation The test passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 405 007 000 BRCM TestLEDs Test Passed Explanation The test passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest...

Page 630: ...e MII register test was canceled Severity Warning Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 405 802 000 BRCM TestEEPROM Test Aborted Explanation The EEPROM test was canceled Severity Warning Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Lates...

Page 631: ...nterrupt test was canceled Severity Warning Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 405 805 000 BRCM TestLoopbackMAC Test Aborted Explanation Loopback testing at the MAC layer was canceled Severity Warning Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Suppor...

Page 632: ...0 000 BRCM TestControlRegisters Test Failed Explanation A failure was detected while testing internal MAC registers Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section...

Page 633: ...nks v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 405 902 000 BRCM TestEEPROM Test Failed Explanation A failure was detected while testing non volatile RAM Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found...

Page 634: ...pport Website v Latest level of DSA v Latest level of BMC IMM 405 904 000 BRCM TestInterrupt Test Failed Explanation A failure was detected while testing interrupts Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Dia...

Page 635: ... Latest level of DSA v Latest level of BMC IMM 405 906 000 BRCM TestLoopbackPhysical Test Failed Explanation A failure was detected during the loopback test at the physical layer Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found ...

Page 636: ... the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM DSA Brocade test results The following messages can result when you run the Brocade test 218 000 000 Brocade MemoryTest Passed Explanation The test passed Severity Event Ser...

Page 637: ...xplanation The test passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 218 003 000 Brocade PCILoopbackTest Passed Explanation The test passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Late...

Page 638: ... The test passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 218 006 000 Brocade InternalLoopbackTest Passed Explanation The test passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest le...

Page 639: ...n The test was canceled Severity Warning Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 218 802 000 Brocade SerdesLoopbackTest Aborted Explanation The test was canceled Severity Warning Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of...

Page 640: ...st was canceled Severity Warning Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 218 805 000 Brocade SerdesEthLoopbackTest Aborted Explanation The test was canceled Severity Warning Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA ...

Page 641: ... 3 Rerun the test 4 If the problem remains contact your IBM technical support representative Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 218 901 000 Brocade ExternalLoopbackTest Failed Explanation A failure was detected during the Loopback test Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following ...

Page 642: ...rt Website v Latest level of DSA v Latest level of BMC IMM 218 903 000 Brocade PCILoopbackTest Failed Explanation A failure was detected during the Loopback test Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Rerun the test 2 Verify whether the firmware is at proper level 3 Rerun the test 4 If the problem remains contact y...

Page 643: ...elated Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 218 905 000 Brocade SerdesEthLoopbackTest Failed Explanation A failure was detected during the Loopback test Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Rerun the test 2 Verify whether the firmware is at proper level 3 Rerun the test 4 If...

Page 644: ...nt Panel Test Passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 180 801 000 Check point Panel Test Aborted Explanation Check point Panel Test Aborted BMC is unable to verify that the operator information panel cable is connected Severity Warning Serviceable Yes Recoverable No Autom...

Page 645: ...3 Run the test again 4 Replace the operator information panel assembly 5 Run the test again 6 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM DSA CPU stress test results The following messages can result when you run the CPU stress t...

Page 646: ...e next corrective action Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 089 802 000 CPU Stress Test Aborted Explanation CPU Stress Test Aborted System resource unavailability error Severity Warning Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Turn off and restart the system 2 Make sure that the DSA ...

Page 647: ...es Recoverable No Automatically notify Support No User response Complete the following steps 1 If the system has stopped responding turn off and restart the system and then run the test again 2 Make sure that the DSA Diagnostic code is at the latest level 3 Run the test again 4 Check system firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Even...

Page 648: ...LXUCNA NIC PHY LoopBackTest Passed Explanation The test passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 516 002 000 ELXUCNA ELXUCNA NIC LED Beacon Test Passed Explanation The test passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v ...

Page 649: ...esting at the physical layer was canceled Severity Warning Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 516 802 000 ELXUCNA ELXUCNA NIC LED Beacon Test Aborted Explanation Verification of status LEDs was canceled Severity Warning Serviceable No Recoverable No Automatically notify Support No Related...

Page 650: ...ebsite v Latest level of DSA v Latest level of BMC IMM 516 901 000 ELXUCNA NIC PHY LoopBackTest Failed Explanation A failure was detected during the loopback test at the physical layer Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be ...

Page 651: ... 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM DSA EXA port ping test results The following messages can result when you run the EXA port ping test 401 000 000 EXA Port Ping Test Passed Explanation EXA Port Ping ...

Page 652: ...Website v Latest level of DSA v Latest level of BMC IMM 401 802 000 EXA Port Ping Test Aborted Explanation EXA Port Ping Test Aborted Port connections may not be correct Severity Warning Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Remove power cables wait for 45 seconds reconnect and rerun the test 2 Make sure that the scalability cab...

Page 653: ...4 Replace the scalability cable s for specified port s 5 If the problem remains contact your technical service representative Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM DSA hard drive test results The following messages can result when you run the hard drive test 217 000 000 HDD Test Passed Explanation HDD Stress Test Passed Severity Event Serviceable No Re...

Page 654: ...e v Latest level of DSA v Latest level of BMC IMM 217 900 000 HDD Test Failed Explanation HDD Test Failed The hard drive self test detected a failure Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify the firmware is at the latest level 4 Rerun the test 5 If the problem remains...

Page 655: ...BMC IMM 406 001 000 IANet EEPROM Test Passed Explanation The test passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 406 002 000 IANet FIFO Test Passed Explanation The test passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Suppor...

Page 656: ...ed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 406 800 000 IANet Registers Test Aborted Explanation Registers test was canceled Severity Warning Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of ...

Page 657: ...test was canceled Severity Warning Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 406 803 000 IANet Interrupts Test Aborted Explanation Interrupt test was canceled Severity Warning Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA ...

Page 658: ...eshooting by symptom in the system Installation and Service Guide for the next corrective action Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 406 901 000 IANet EEPROM Test Failed Explanation A failure was detected during the EEPROM test Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 C...

Page 659: ... was detected during the Interrupt test Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 Check interrupt assignments in the PC...

Page 660: ... component 3 Rerun the test 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM DSA LSI hard drive test results The following messages can result when you run the LSI hard drive test 407 000 000 LSIESG DiskDefaultDiagnostic Test Passed...

Page 661: ...verity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify whether the firmware is at the latest level 4 Rerun the test 5 If the problem remains contact your IBM technical support representative Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM DSA Mella...

Page 662: ...t Test Passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 408 800 000 MLNX MLNX_DiagnosticTestEthernetPort Test Aborted Explanation Port Test was canceled Severity Warning Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest leve...

Page 663: ...s adapter might be faulty 3 Try replacing the adapter and repeating the test Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 408 901 000 MLNX MLNX_DiagnosticTestIBPort Test Failed Explanation Port Test Failed Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Make sure that the physical link...

Page 664: ...tandalone Memory Test Passed Explanation Quick Full Memory Test CPU 1 Passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 000 002 Standalone Memory Test Passed Explanation Quick Full Memory Test CPU 2 Passed Severity Event Serviceable No Recoverable No Automatically notify Suppor...

Page 665: ...l of BMC IMM 201 811 000 Standalone Memory Test Aborted Explanation Unable to Locate SMBIOS key _SM_ Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and...

Page 666: ... Website v Latest level of DSA v Latest level of BMC IMM 201 811 002 Standalone Memory Test Aborted Explanation Unable to Locate SMBIOS key _SM_ Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical serv...

Page 667: ...pport Website v Latest level of DSA v Latest level of BMC IMM 201 812 000 Standalone Memory Test Aborted Explanation Memory test is not supported for this system Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact yo...

Page 668: ... Website v Latest level of DSA v Latest level of BMC IMM 201 812 002 Standalone Memory Test Aborted Explanation Memory test is not supported for this system Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your te...

Page 669: ...port Website v Latest level of DSA v Latest level of BMC IMM 201 813 000 Standalone Memory Test Aborted Explanation Chipset Error Can not turn OFF ECC error reporting in CPU Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remain...

Page 670: ... Website v Latest level of DSA v Latest level of BMC IMM 201 813 002 Standalone Memory Test Aborted Explanation Chipset Error Can not turn OFF ECC error reporting in CPU Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains co...

Page 671: ... IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 814 000 Standalone Memory Test Aborted Explanation Chipset Error Can not disable Scubbing feature for CPU Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem r...

Page 672: ... Website v Latest level of DSA v Latest level of BMC IMM 201 814 002 Standalone Memory Test Aborted Explanation Chipset Error Can not disable Scubbing feature for CPU Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains conta...

Page 673: ...IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 815 000 Standalone Memory Test Aborted Explanation Program Error with Quick Memory Menu Option Selection Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem rem...

Page 674: ... Website v Latest level of DSA v Latest level of BMC IMM 201 815 002 Standalone Memory Test Aborted Explanation Program Error with Quick Memory Menu Option Selection Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contac...

Page 675: ...IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 816 000 Standalone Memory Test Aborted Explanation Program Error with Full Memory Menu Option Selection Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem rema...

Page 676: ... Website v Latest level of DSA v Latest level of BMC IMM 201 816 002 Standalone Memory Test Aborted Explanation Program Error with Full Memory Menu Option Selection Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact...

Page 677: ...d Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 818 000 Standalone Memory Test Aborted Explanation Unable to Locate SMBIOS key _SM_ Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contac...

Page 678: ... Website v Latest level of DSA v Latest level of BMC IMM 201 818 002 Standalone Memory Test Aborted Explanation Unable to Locate SMBIOS key _SM_ Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical serv...

Page 679: ...te v Latest level of DSA v Latest level of BMC IMM 201 819 000 Standalone Memory Test Aborted Explanation The start end address ranges in the restricted area of the memory Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains ...

Page 680: ... Website v Latest level of DSA v Latest level of BMC IMM 201 819 002 Standalone Memory Test Aborted Explanation The start end address ranges in the restricted area of the memory Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem re...

Page 681: ...ted Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 820 000 Standalone Memory Test Aborted Explanation Memory Upper limit is less than 16 Mbytes Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem rem...

Page 682: ... Website v Latest level of DSA v Latest level of BMC IMM 201 820 002 Standalone Memory Test Aborted Explanation Memory Upper limit is less than 16 Mbytes Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your techn...

Page 683: ...ite v Latest level of DSA v Latest level of BMC IMM 201 821 000 Standalone Memory Test Aborted Explanation Variable range MTRR registers are larger than fixed range MTRR registers Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem ...

Page 684: ... Website v Latest level of DSA v Latest level of BMC IMM 201 821 002 Standalone Memory Test Aborted Explanation Variable range MTRR registers are larger than fixed range MTRR registers Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the pro...

Page 685: ...level Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 822 000 Standalone Memory Test Aborted Explanation Invalid MTRR service request Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remain...

Page 686: ... Website v Latest level of DSA v Latest level of BMC IMM 201 822 002 Standalone Memory Test Aborted Explanation Invalid MTRR service request Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service ...

Page 687: ...A v Latest level of BMC IMM 201 824 000 Standalone Memory Test Aborted Explanation Node Interleave feature must be OFF Go to Setup and disable Node Interleave option and then re run the test Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If t...

Page 688: ... Website v Latest level of DSA v Latest level of BMC IMM 201 824 002 Standalone Memory Test Aborted Explanation Node Interleave feature must be OFF Go to Setup and disable Node Interleave option and then re run the test Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the ...

Page 689: ...ated Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 826 000 Standalone Memory Test Aborted Explanation BIOS Memory Controller has been disabled Go to Setup and Enable Memory Controller Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the te...

Page 690: ... Website v Latest level of DSA v Latest level of BMC IMM 201 826 002 Standalone Memory Test Aborted Explanation BIOS Memory Controller has been disabled Go to Setup and Enable Memory Controller Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 I...

Page 691: ...IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 827 000 Standalone Memory Test Aborted Explanation BIOS ECC function has been disabled by BIOS Go to Setup and enable ECC generation Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each...

Page 692: ... Website v Latest level of DSA v Latest level of BMC IMM 201 827 002 Standalone Memory Test Aborted Explanation BIOS ECC function has been disabled by BIOS Go to Setup and enable ECC generation Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 I...

Page 693: ...s v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 844 000 Standalone Memory Test Aborted Explanation Chipset Error Problem in masking MSR machine check control MASK registers Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each act...

Page 694: ... Website v Latest level of DSA v Latest level of BMC IMM 201 844 002 Standalone Memory Test Aborted Explanation Chipset Error Problem in masking MSR machine check control MASK registers Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the pr...

Page 695: ... v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 845 000 Standalone Memory Test Aborted Explanation Chipset Error Problem clearing MSR machine check control registers Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If...

Page 696: ... Website v Latest level of DSA v Latest level of BMC IMM 201 845 002 Standalone Memory Test Aborted Explanation Chipset Error Problem clearing MSR machine check control registers Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem r...

Page 697: ...level Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 859 000 Standalone Memory Test Aborted Explanation INVALID XSECSRAT type Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains conta...

Page 698: ... Website v Latest level of DSA v Latest level of BMC IMM 201 859 002 Standalone Memory Test Aborted Explanation INVALID XSECSRAT type Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service represe...

Page 699: ...IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 860 000 Standalone Memory Test Aborted Explanation No OEM0 type 1 found Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical servi...

Page 700: ... Website v Latest level of DSA v Latest level of BMC IMM 201 860 002 Standalone Memory Test Aborted Explanation No OEM0 type 1 found Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service represen...

Page 701: ...IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 861 000 Standalone Memory Test Aborted Explanation No SRAT type 1 found Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical servi...

Page 702: ... Website v Latest level of DSA v Latest level of BMC IMM 201 861 002 Standalone Memory Test Aborted Explanation No SRAT type 1 found Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service represen...

Page 703: ...M Support Website v Latest level of DSA v Latest level of BMC IMM 201 862 000 Standalone Memory Test Aborted Explanation No OEM1 structure found Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical serv...

Page 704: ... Website v Latest level of DSA v Latest level of BMC IMM 201 862 002 Standalone Memory Test Aborted Explanation No OEM1 structure found Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service repre...

Page 705: ...upport Website v Latest level of DSA v Latest level of BMC IMM 201 863 000 Standalone Memory Test Aborted Explanation No IBMERROR key in OEM1 structure Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technic...

Page 706: ... Website v Latest level of DSA v Latest level of BMC IMM 201 863 002 Standalone Memory Test Aborted Explanation No IBMERROR key in OEM1 structure Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical ser...

Page 707: ...ks v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 864 000 Standalone Memory Test Aborted Explanation No GAS located in OEM1 Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technica...

Page 708: ... Website v Latest level of DSA v Latest level of BMC IMM 201 864 002 Standalone Memory Test Aborted Explanation No GAS located in OEM1 Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service repres...

Page 709: ...pport Website v Latest level of DSA v Latest level of BMC IMM 201 865 000 Standalone Memory Test Aborted Explanation No XSECSRAT key in OEM0 structure Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technica...

Page 710: ... Website v Latest level of DSA v Latest level of BMC IMM 201 865 002 Standalone Memory Test Aborted Explanation No XSECSRAT key in OEM0 structure Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical ser...

Page 711: ...t Website v Latest level of DSA v Latest level of BMC IMM 201 866 000 Standalone Memory Test Aborted Explanation EFI SAL Invalid parameter from GetMemoryMap function Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contac...

Page 712: ... Website v Latest level of DSA v Latest level of BMC IMM 201 866 002 Standalone Memory Test Aborted Explanation EFI SAL Invalid parameter from GetMemoryMap function Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact...

Page 713: ...ted Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 867 000 Standalone Memory Test Aborted Explanation EFI SAL Buffer not allocated Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact ...

Page 714: ... Website v Latest level of DSA v Latest level of BMC IMM 201 867 002 Standalone Memory Test Aborted Explanation EFI SAL Buffer not allocated Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service ...

Page 715: ... Website v Latest level of DSA v Latest level of BMC IMM 201 868 000 Standalone Memory Test Aborted Explanation EFI SAL Buffer allocated in GetMemoryMap too small Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact y...

Page 716: ... Website v Latest level of DSA v Latest level of BMC IMM 201 868 002 Standalone Memory Test Aborted Explanation EFI SAL Buffer allocated in GetMemoryMap too small Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact y...

Page 717: ...BM Support Website v Latest level of DSA v Latest level of BMC IMM 201 869 000 Standalone Memory Test Aborted Explanation EFI SAL Invalid parameter from GetMemoryMap function Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remai...

Page 718: ... Website v Latest level of DSA v Latest level of BMC IMM 201 869 002 Standalone Memory Test Aborted Explanation EFI SAL Invalid parameter from GetMemoryMap function Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact...

Page 719: ...ted Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 870 000 Standalone Memory Test Aborted Explanation CPU Doamin in ACPI not valid Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact ...

Page 720: ... Website v Latest level of DSA v Latest level of BMC IMM 201 870 002 Standalone Memory Test Aborted Explanation CPU Doamin in ACPI not valid Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service ...

Page 721: ...IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 871 000 Standalone Memory Test Aborted Explanation Data Mis compare encountered Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technic...

Page 722: ... Website v Latest level of DSA v Latest level of BMC IMM 201 871 002 Standalone Memory Test Aborted Explanation Data Mis compare encountered Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service ...

Page 723: ...test level of DSA v Latest level of BMC IMM 201 877 000 Standalone Memory Test Aborted Explanation BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem rema...

Page 724: ... Website v Latest level of DSA v Latest level of BMC IMM 201 877 002 Standalone Memory Test Aborted Explanation BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the...

Page 725: ...M Support Website v Latest level of DSA v Latest level of BMC IMM 201 878 000 Standalone Memory Test Aborted Explanation Sparing feature must be turned OFF Go to setup and turn the sparing feature OFF Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each act...

Page 726: ... Website v Latest level of DSA v Latest level of BMC IMM 201 878 002 Standalone Memory Test Aborted Explanation Sparing feature must be turned OFF Go to setup and turn the sparing feature OFF Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If ...

Page 727: ...pport Website v Latest level of DSA v Latest level of BMC IMM 201 885 000 Standalone Memory Test Aborted Explanation Processor does not support MTRR register manipulation Can not write to memory without cache Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after ...

Page 728: ... Website v Latest level of DSA v Latest level of BMC IMM 201 885 002 Standalone Memory Test Aborted Explanation Processor does not support MTRR register manipulation Can not write to memory without cache Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each ...

Page 729: ...st level Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 886 000 Standalone Memory Test Aborted Explanation Memory Upper limit is less than 16 Mbytes Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If th...

Page 730: ... Website v Latest level of DSA v Latest level of BMC IMM 201 886 002 Standalone Memory Test Aborted Explanation Memory Upper limit is less than 16 Mbytes Severity Warning Serviceable No Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your techn...

Page 731: ...d BIOS uEFI are at the latest level Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 899 000 Standalone Memory Test Aborted Explanation Memory Diagnostics Test Aborted by user Severity Warning Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 899 001 Standalone...

Page 732: ...rable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest leve...

Page 733: ...IBM Support Website v Latest level of DSA v Latest level of BMC IMM 201 901 002 Standalone Memory Test Failed Explanation Memory Diagnostics Test Failed Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technic...

Page 734: ...IMMS s mentioned in error one by one 6 Make sure that all DIMMs are enabled in the Configuration Setup Utility program 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM DSA memory stress test results The following messages can result...

Page 735: ...sary 6 Run the memory diagnostic to identify the specific failing DIMM 7 If the failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 202 802 000 MemStr Test Aborted Explanation Memory size is insufficient to run the test At least 1 GB is req...

Page 736: ...diagnostics to validate all memory 2 Make sure that the DSA Diagnostic code is at the latest level 3 Turn off the system and disconnect it from power 4 Reseat the memory cards and DIMMs 5 Reconnect the system to power and turn the system on 6 Run the test again 7 Execute the standard DSA memory diagnostics to validate all memory 8 If the failure remains refer to Troubleshooting by symptom in the s...

Page 737: ...vel 4 Run the test again 5 Execute the standard DSA memory diagnostics to validate all memory 6 If the failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM DSA Nvidia GPU test results The following messages can result when you run the Nvidia...

Page 738: ...on Nvidia GPU Query test passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 409 005 000 Nvidia DiagnosticServiceProvider Matrix Test Passed Explanation Nvidia GPU Matrix test passed Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Supp...

Page 739: ...er Diagnostic test was canceled Severity Event Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 409 803 000 Nvidia DiagnosticServiceProvider Bandwidth Test Aborted Explanation Nvidia GPU Bandwidth test was canceled Severity Warning Serviceable No Recoverable No Automatically notify Support No Related L...

Page 740: ...GPU Matrix test was canceled Severity Warning Serviceable No Recoverable No Automatically notify Support No Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 409 806 000 Nvidia DiagnosticServiceProvider Binomial Test Aborted Explanation Nvidia GPU Binomial test was canceled Severity Warning Serviceable No Recoverable No Automatically notify Support No Related Link...

Page 741: ...rt Website v Latest level of DSA v Latest level of BMC IMM 409 903 000 Nvidia DiagnosticServiceProvider Bandwidth Test Failed Explanation Nvidia GPU Bandwidth Test Failed Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU Then power cycle the system ...

Page 742: ...Website v Latest level of DSA v Latest level of BMC IMM 409 905 000 Nvidia DiagnosticServiceProvider Matrix Test Failed Explanation Nvidia GPU Matrix Test Failed Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU Then power cycle the system 2 Verify ...

Page 743: ...r cable 4 Rerun the diagnostics using the same GPU on system that is known to be working A variety of system issues can cause diagnostic failure 5 If the problem remains contact your IBM technical support representative Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM DSA optical drive test results The following messages can result when you run the optical drive ...

Page 744: ...ated Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 215 802 000 Optical Drive Test Aborted Explanation Optical Drive Test Aborted A read error was encountered Severity Warning Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recog...

Page 745: ...ning Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Close the media tray and wait for 15 seconds for the media to be recognized Run the test again 2 Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized Rerun the test 3 Check the drive cabling for loose or broken connections at both ends or damage t...

Page 746: ... Support Website v Latest level of DSA v Latest level of BMC IMM 215 902 000 Optical Drive Test Failed Explanation Optical Drive Test Failed Read miscompare Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized Rerun the test 2 Check the ...

Page 747: ...talled firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 5 Run the test again 6 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM DSA system management test results The follo...

Page 748: ...e Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 166 803 001 IMM I2C Test Aborted Explanation Node Busy Try later Severity Warning Ser...

Page 749: ...ctions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 166 806 001 IMM I2C Test Aborted Explanation Timeout while processing command Severity Warning Servi...

Page 750: ... actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 166 809 001 IMM I2C Test Aborted Explanation Request data truncated Severity Warning Serviceable Y...

Page 751: ...nse Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 166 812 001 IMM I2C Test Aborted Explanation Parameter out of range Severity Warnin...

Page 752: ...Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 166 815 001 IMM I2C Test Aborted Explanation Invalid data field in Request Severity War...

Page 753: ...response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 166 818 001 IMM I2C Test Aborted Explanation Cannot execute duplicated request...

Page 754: ...onse Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 166 821 001 IMM I2C Test Aborted Explanation Command response could not be provide...

Page 755: ...sponse Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 166 824 001 IMM I2C Test Aborted Explanation Cannot execute command Severity War...

Page 756: ... Latest level of DSA v Latest level of BMC IMM 166 904 001 IMM I2C Test Failed Explanation IMM Indicates failure in PCA9543 4 Channel I2C Switch BUS 3 Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconne...

Page 757: ... IBM Support Website v Latest level of DSA v Latest level of BMC IMM 166 908 001 IMM I2C Test Failed Explanation IMM Indicates failure in the PCA9557 bus BUS 7 Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 second...

Page 758: ...omatically notify Support No User response Complete the following steps 1 Clean the tape drive using the appropriate cleaning media and install new media 2 Run the test again 3 Clear the error log 4 Run the test again 5 Make sure that the drive firmware is at the latest level 6 Rerun the test after upgrading to the latest firmware level 7 If the failure remains refer to Troubleshooting by symptom ...

Page 759: ...IBM Support Website v Latest level of DSA v Latest level of BMC IMM 264 903 000 Tape Test Failed Explanation Tape Test Failed Media is not detected Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 Clean the tape drive using the appropriate cleaning media and install new media 2 Run the test again 3 Make sure that the drive f...

Page 760: ...l of BMC IMM 264 905 000 Tape Test Failed Explanation Tape Test Failed Software error invalid request Severity Error Serviceable Yes Recoverable No Automatically notify Support No User response Complete the following steps 1 If the system has stopped responding turn off and restart the system 2 Check the system firmware level and upgrade if necessary The installed firmware level can be found in th...

Page 761: ... firmware level and upgrade if necessary 8 Run the test again 9 If the failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 264 907 000 Tape Test Failed Explanation An error was found in the block address somewhere Severity Error Serviceable...

Page 762: ...ally notify Support No User response Complete the following steps 1 Make sure that medium is present 2 Clean the tape drive using the appropriate cleaning media and install new media Related Links v IBM Support Website v Latest level of DSA v Latest level of BMC IMM 264 908 000 746 System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 763: ...ance contract Your IBM service technician will request that you upgrade your software and firmware if the problem has a documented solution within a software upgrade v If you have installed new hardware or software in your environment check http www ibm com systems info x86servers serverproven compat us to make sure that the hardware and software is supported by your IBM product v Go to http www i...

Page 764: ...e Web where you can get the latest technical information and download device drivers and updates To access these pages go to http www ibm com supportportal Getting help and information from the World Wide Web Up to date information about IBM products and support is available on the World Wide Web On the World Wide Web up to date information about IBM systems optional devices services and support i...

Page 765: ...upport telephone numbers In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You can receive hardware service through your IBM reseller or IBM Services To locate a reseller authorized by IBM to provide warranty service go to http www ibm com partnerworld pwhome nsf weblook index_us html and click Business Partner Locator For IBM support telephone numbers see http ...

Page 766: ...750 System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 767: ...0504 1785 U S A INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not app...

Page 768: ...istered trademark of The Open Group in the United States and other countries Important notes Processor speed indicates the internal clock speed of the microprocessor other factors also affect application performance CD or DVD drive speed is the variable read rate Actual speeds vary and are often less than the possible maximum When referring to processor storage real and virtual storage or channel ...

Page 769: ...her This specification sets forth limits for particulates and gases that are intended to avoid such damage The limits must not be viewed or used as definitive limits because numerous other factors such as temperature or moisture content of the air can influence the impact of particulates or environmental corrosives and gaseous contaminant transfer In the absence of specific limits that are set for...

Page 770: ...ty standards If you experience difficulties when you use the PDF files and want to request a web based format or accessible PDF document for a publication direct your mail to the following address Information Development IBM Corporation 205 A015 3039 E Cornwallis Road P O Box 12195 Research Triangle Park North Carolina 27709 2195 U S A In the request be sure to include the publication part number ...

Page 771: ...and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15...

Page 772: ...den Schutzanforderungen der EU Richtlinie 2004 108 EG zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse A ein Um dieses sicherzustellen sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werd...

Page 773: ...York 10504 914 499 1900 Der verantwortliche Ansprechpartner des Herstellers in der EU ist IBM Deutschland GmbH Technical Regulations Abteilung M372 IBM Allee 1 71139 Ehningen Germany Telephone 49 7032 15 2941 Email lugi de ibm com Generelle Informationen Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A Japan VCCI Class A statement This is a Class A product based on the...

Page 774: ... greater than 20 A per phase Korea Communications Commission KCC statement This is electromagnetic wave compatibility equipment for business Type A Sellers and users need to pay attention to it This is for any areas other than home Russia Electromagnetic Interference EMI Class A statement People s Republic of China Class A electronic emission statement 758 System x3650 M4 BD Type 5466 Installation...

Page 775: ...Taiwan Class A compliance statement Notices 759 ...

Page 776: ...760 System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 777: ...Power cord safety statement Attention Use No 26 AWG or larger UL listed or CSA certified telecommunication line cord Copyright IBM Corp 2014 761 ...

Page 778: ...762 System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 779: ...figuration server updating 85 configuring RAID arrays 104 UEFI compatible devices 88 with ServerGuide 90 configuring the server 88 configuring your server 87 connectors DIMM 26 internal cable routing 164 PCI riser card adapter 30 connectors external system board 27 connectors internal system board 26 consumable parts 158 consumable removing and replacing 258 contamination particulate and gaseous 6...

Page 780: ...service and support telephone numbers 749 head output 6 heat sink installing 66 removing 238 replacing 243 help from the World Wide Web 748 from World Wide Web 748 sending diagnostic data to IBM 24 748 sources of 747 hot swap ac power supply 74 202 203 installing 74 removing 202 replacing 203 hot swap drive SAS SATA removing 40 166 hot swap hard disk drive backplane removing 230 replacing 232 hot ...

Page 781: ... 91 notes 6 notes important 752 notices 751 electronic emission 755 FCC Class A 755 notices and statements 6 O obtaining the IP address for the IMM 103 online documentation 1 online publications 5 online spare mode 64 operating system event log 11 124 125 operator information panel 16 controls and LEDs 17 optional device problems 142 options installing 23 P paddle card safety cover removing 263 pa...

Page 782: ...kplane 56 lower power supply card 226 memory DIMMs 187 microprocessor 243 PCI riser card assembly 208 RAID adapter battery 196 rear fan 185 rear hot swap hard disk drive backplane 236 rear hot swap SAS SATA hard disk drive 171 server components 163 165 system board 255 the air baffle 80 262 264 the front USB connector board 216 219 the system board notes to consider 255 Tier 2 CRUs 238 upper power...

Page 783: ...Us replacement 238 tools call home 130 tools diagnostic 120 trademarks 752 troubleshooting 115 symptom 131 turning off the server 22 turning on the server 21 U UEFI boot recovery jumper 150 error codes 591 UEFI compatible devices configuring 88 undetermined problems 148 undocumented problems 117 United States FCC Class A notice 755 Universal Serial Bus USB problems 146 UpdateXpress 99 updating DMI...

Page 784: ...768 System x3650 M4 BD Type 5466 Installation and Service Guide ...

Page 785: ......

Page 786: ... Part Number 00KC029 Printed in USA 1P P N 00KC029 ...

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