IBM SAN04M-R, Installation And Service Manual, Page: 66 / 96

SAN04M-R SAN Router Installation And Service Manual 42
Troubleshooting resources
The key resources which should be used in the troubleshooting
process are listed below.
SANvergence Manager
The SANvergence Manager provides the following tools which can
used in the troubleshooting process:
• Configuration archive provides information which includes:
system log, and SAN Reports.
• Log Viewer which can be used to view the system log.
• Statistical reports which can help resolve performance issues as
well as assist in troubleshooting.
Review the
Administration and Configuration Manual
for more
information including performing troubleshooting using
SANvergence Manager.
E/OSi
The CLI can be used with these commands: mgt, stats, port config as
well as other commands. Review the
E/OSi Command Line Interface
User Manual.
Element Manager
The Element Manager can be used to view the status of ports as well
as hardware status of the SAN Router. In addition, you can view the
message log for errors. Review the
Administration and Configuration
Manual
for more information on how to use Element Manager to
troubleshoot both hardware and software problems
.
Retrieving the system log
The
System Log
which is different from the Element Manager
Message
Log
contains errors or warning states encountered at the SAN Router.
This could include ports going up and down, mSNS unable to zone, a
SAN Router task failing, and so on.
The System Log is a fixed size. New entries are written to the
beginning of the log overwriting the oldest entries. The log may be