IBM Netfinity 7100, User'S Reference Manual

Page: 139 / 200

Chapter 7. Solving problems
125
Note: If diagnostic error messages appear that are not listed in the following tables,
make sure that your server has the latest levels of BIOS, Advanced System
Management Processor, ServeRAID, and diagnostics microcode installed.
Code Function Result Text message Action
001 Core system Failed Processor board, ECC Test Call for service.
System board
005 Video port Processor and system boards
011 Serial port Integrated serial port
014 Parallel port Integrated parallel port
015 USB interface Aborted Can NOT test USB interface while it is in use.
Note: If you have a USB keyboard or mouse
attached, you cannot run the diagnostic
program for the USB interface.
1. Turn off the
server.
2. Replace the USB
keyboard and
mouse with a
standard
keyboard and
mouse.
3. Turn on the
server.
4. Run the
diagnostic test
again.
Failed System board Call for service.
020 PCI interface Failed System board Call for service.
Tab on PCI Hot Swap slot #n is bad
(where n is the number of the failing PCI slot)
Note: For normal operation, the Power LED for
the hot-plug PCI slot will be on and the
Attention Led will be off.
Make sure the tab and
latch on hot-plug PCI
slot n are closed
correctly.
If the problem persists,
call for service.
030 SCSI interface Failed SCSI adapter in slot n failed register/counter/
power test
(where n is the slot number of the failing adapter)
Refer to the
information provided
with the adapter for
instructions.
If the problem persists,
call for service.
SCSI controller on system board failed
register/counter/power test Call for service.
035 ServeRAID Aborted Test setup error: No ServeRAID adapter found
on system board or PCI bus Make sure the
ServeRAID adapter is
properly installed.
If the problem
remains, replace the
ServeRAID adapter.
If the problem persists,
call for service.