IBM H Series, Installation And Service Manual

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Chapter 2. Maintenance Analysis Procedures (MAPs)
Entry MAP
Use the following table to determine your starting point.
Note: When possible, run Online Diagnostics in Service Mode. Online Diagnostics
perform additional functions, compared to Standalone Diagnostics. This ensures that
the error state of the system is captured in NVRAM for your use in fixing the
problem. The AIX error log and SMIT are only available when diagnostics are run
from the hard drive.
Notes:
1. If more than eight digits are displayed in the operator panel, use only the first
eight digits to find the error in the tables. The digits that display beyond the first
eight digits are location codes that can assist you in diagnosing the problem. See
“Location Codes” on page 3-68.
2. Licensed programs frequently rely on network configuration, and system informa-
tion stored on the VPD on the operator panel control assembly (connector U2).
If the MAPs indicate that the Operator Panel Control Assembly should be
replaced, swap the VPD from the old operator panel to the new one. If the old
VPD module has to be replaced call technical support for recovery instructions.
If recovery is not possible, notify the system owner that new keys for licensed
programs may be required.
3. If a network adapter or the I/O board is replaced, the network administrator must
be notified so that the client IP addresses used by the server can be changed.
In addition, the operating system configuration of the network controller may
need to be changed in order to enable system startup. Ensure that all clients or
servers that address this system are updated.
Symptom Action
Service Actions
You have parts to exchange or a corrective
action to perform. 1. Go to the Removal and Replacement Proce-
dures.
2. Go to MAP 410: Repair Checkout in the
Diagnostic Information for Multiple Bus
Systems.
You need to verify that a part exchange or cor-
rective action corrected the problem. Go to MAP 410: Repair Checkout in the
Diagnostic Information for Multiple Bus Systems.
You need to verify correct system operation. Go to MAP 420: System Checkout in the
Diagnostic Information for Multiple Bus Systems.
Chapter 2. Maintenance Analysis Procedures
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