IBM H Series, Installation And Service Manual

Page: 199 / 438

Table 5-1 (Page 1 of 9). Service Request Numbers
SRN FRU List % Problem
10101 Disk drive module (See
“Hot-Swappable Disk Drives”
on page 7-13.) 100 Description: Disk drive motor stopped.
The disk drive module is bad.
Action: If this SRN was received by one
disk drive module only, then exchange
that disk drive module.
10112 None – Description: Format degraded. A format
operation has been ended before it has
completed.
Action: Use the Format service aid to
format the disk drive module.
1xxxx Disk drive module (See
“Hot-Swappable Disk Drives”
on page 7-13.) 100 Description: Disk drive module error.
Action: Exchange the FRU for a new
FRU.
Note: In this SRN, an x represents a
digit from 0 to F.
20PAA Disk drive module (See
“Hot-Swappable Disk Drives”
on page 7-13.)
SSA adapter card (See the
installation and service guide
for the using system.)
External SSA Cables
Backplane assembly (See
“SCSI or SSA Backplane” on
page 7-66.)
Internal SSA Cable 45
45
6
2
2
Description: An open SSA link has been
detected.
Action: Run the Link Verification Service
Aid to isolate the failure. If the SSA
service aids are not available:
When the failing device is an SSA
Hot-Swap Disk Drive, go to “SSA
Maintenance Analysis Procedures
(MAPs)” on page 2-65.
When the failing device is not an SSA
Hot-Swap Disk Drive, go to the
service information for that device.
21PAA
to
29PAA
Disk drive module (See
“Hot-Swappable Disk Drives”
on page 7-13.)
SSA adapter card (See the
installation and service guide
for the using system.)
External SSA Cables Back-
plane assembly (See “SCSI
or SSA Backplane” on
page 7-66.)
Internal SSA Cable 45
45
6
2
2
Description: An SSA threshold-exceeded-
link error has been detected.
Action: Run the Link Verification Service
Aid to isolate the failure. If the SSA
service aids are not available:
When the failing device is an SSA
Hot-Swap Disk Drive, go to “SSA
Maintenance Analysis Procedures
(MAPs)” on page 2-65.
When the failing device is not an SSA
Hot-Swap Disk Drive, go to the
service information for that device.
2A002 Disk drive module (See
“Hot-Swappable Disk Drives”
on page 7-13.)
SSA adapter card (See the
installation and service guide
for the using system.) 50
50
Description: Async code 02 has been
received. A software error has probably
occurred.
Action: Go to “Software and Microcode
Errors” on page 5-2 before exchanging
any FRUs.
Chapter 5. SSA Software and Microcode Errors
5-3