IBM eServer 330 xSeries, Installation Manual

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IBM® xSeries 330: Installation Guide
Wrong characters
appear on the screen. If the wrong language is displayed, update the BIOS code with the
correct language.
If the problem persists, call for service.
Option problems Suggested action
An IBM option that was
just installed does not
work. Verify that:
1. The option is designed for the server. Refer to the "Server
Support" flowchart for information about obtaining
ServerProven™ compatibility information from the World
Wide Web.
2. You followed the installation instructions that came with the
option.
3. The option is installed correctly.
4. You have not loosened any other installed options or cables.
5. You updated the configuration information in the
Configuration/Setup Utility program. Whenever memory or
an option is changed, you must update the configuration.
If the problem persists, call for service.
Power problems Suggested action
The server does not
power on. Verify that:
1. The power cables are properly connected to the server.
2. The electrical outlets are operating properly.
3. The type of memory installed is correct.
4. If you have just installed adapter, remove it, and restart the
server. If the server now powers on, you might have installed
more options than the power supply supports.
If the problem persists, call for service.
Serial port problems Suggested action
The number of serial
ports identified by the
operating system is less
than the number of serial
ports installed. Verify that:
1. Each port is assigned a unique address by the
Configuration/Setup Utility program and none of the serial
ports are disabled.
Note: The ASM connector is the same as a serial port
connector, but it is used only by the integrated ASM
processor, and is not available for use by the
operating system. This port does not appear in the
Configuration/Setup Utility program menus; it can be
configured using IBM Director.
2. The serial-port adapter, if you installed one, is seated
properly.
If the problem persists, call for service.
Monitor problems Suggested action