IBM eServer 330 xSeries, Installation Manual

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36
IBM® xSeries 330: Installation Guide
Keyboard, mouse, or
pointing-device
problems.
Suggested action
All or some keys on
the keyboard do not
work. 1. Make sure that the keyboard cable is properly connected to the
C2T breakout cable.
2. Make sure that the C2T breakout cable is properly connected to
the server.
3. Make sure that the server and the monitor are turned on.
4. Try using another keyboard.
Note: If you are using the C2T chain, see “Testing the C2T chain”
on page 18.
If the problem persists, call for service.
The mouse or pointing
device does not work. 1. Verify that the mouse or pointing-device cable is securely
connected and the device drivers are installed correctly.
2. Try using another mouse or pointing device.
Note: If you are using the C2T chain, see “Testing the C2T
chain” on page 18.
If the problem persists, call for service.
Memory problems Suggested action
The amount of
memory displayed is
less than the amount
of memory installed. Verify that:
1. The memory modules are seated properly.
2. You have installed the correct type of memory.
3. If you changed the memory, you updated the memory
configuration with the Configuration/Setup Utility program.
4. All banks of memory on the DIMMs are enabled. The server
might have automatically disabled a DIMM bank when it
detected a problem or a DIMM bank could have been manually
disabled.
Look in the POST error log for error message 289:
• If the DIMM was disabled by a system-management interrupt
(SMI), replace the DIMM.
• If the DIMM was disabled by the user or by POST:
1. Start the Configuration/Setup Utility program.
2. Enable the DIMM.
3. Save the configuration and restart the server.
• If you continue to get this error, replace the DIMM.
If the problem persists, call for service.
Microprocessor
problems
Suggested action
The server emits a
continuous tone
during POST. The startup (boot) microprocessor is not working properly.
Verify that the startup microprocessor is seated properly. If it is, call
for service.