IBM c505 - WorkPad, Handbook

Page: 235 / 292

Appendix B Page 225
I tried to do a local
HotSync operation,
but it did not
complete
successfully.
■
Make sure your PC companion is seated
in the cradle correctly.
■
Check the connection between the
HotSync cradle and the USB or serial
port on your computer.
■
Make sure the user name you selected in
Palm Desktop software for IBM
WorkPad matches the user name
assigned to your PC companion.
■
Make sure the date on your computer
matches the date on your PC
companion.
■
Read the HotSync Log for the user
account for which you are performing a
HotSync operation
■
Make sure HotSync Manager is running.
If it is running, close it, and restart it.
■
Make sure you selected Local USB or
Local Serial, as appropriate, from the
HotSync Manager menu.
■
If you are using the serial cradle, make
sure you selected the correct serial port
on the Local tab in the Setup dialog. It
should be set to the port where you
connected the HotSync cradle.
■
If you are using the serial cradle, try a
lower baud rate setting on the Local tab
in the Setup dialog.
■
If you are using the serial cradle, make
sure you aren’t running a program, such
as America Online, CompuServe, or
WinFax, that uses the serial port you
selected in the Setup dialog box.