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IBM 9234CNU - Lotus Foundations Server, Service Manual

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Rear view

The following illustration shows the connectors and LEDs on the rear of the server.

Power cord connector

Connect the power cord to this connector.

Serial 2 connector

Connect a 9-pin serial device to this connector.

Parallel connector

Connect a parallel device to this connector.

Serial 1 connector

Connect a 9-pin serial device to this connector.

Video connector

Connect a monitor to this connector.

USB connectors

Connect USB devices to these connectors.

Ethernet connectors

Use this connector to connect the server to a network. Eth0 is dedicated to
LAN usage, while Eth1 and Eth2 are dedicated to Internet connectivity.

Ethernet transmit/receive activity LED

This LED is on the Ethernet connector on the rear of the server. When this
LED is lit, it indicates that there is activity between the server and the
network.

Ethernet link status LED

This LED is on the Ethernet connector on the rear of the server. When this
LED is lit, it indicates that there is an active connection on the Ethernet
port.

Server power features

When the server is connected to an ac power source but is not turned on, the
operating system does not run, and all core logic except the service processor is

6

Lotus Foundations Appliance, Type 9234 CNU and 9234 DNU: Problem Determination and Service Guide

Summary of Contents for 9234CNU - Lotus Foundations Server

Page 1: ...Lotus Foundations Appliance Type 9234 CNU and 9234 DNU Problem Determination and Service Guide...

Page 2: ......

Page 3: ...Lotus Foundations Appliance Type 9234 CNU and 9234 DNU Problem Determination and Service Guide...

Page 4: ...t Edition January 2009 Copyright International Business Machines Corporation 2008 US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM C...

Page 5: ...uration Setup Utility program 13 Configuration Setup Utility menu choices 14 Using passwords 17 Chapter 3 Parts listing Lotus Foundations Appliance Type 9234 19 Replaceable server components 20 Power...

Page 6: ...sink 67 Removing the system board 70 Installing the system board 72 Chapter 5 Diagnostics 77 Diagnostic tools 77 POST 77 POST beep codes 79 No beep symptoms 81 Error logs 82 POST error codes 84 Checko...

Page 7: ...126 Electronic emission notices 127 Federal Communications Commission FCC statement 127 Industry Canada Class A emission compliance statement 128 Avis de conformit la r glementation d Industrie Canada...

Page 8: ...vi Lotus Foundations Appliance Type 9234 CNU and 9234 DNU Problem Determination and Service Guide...

Page 9: ...tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare...

Page 10: ...RT face or a bulging or leaking capacitor v Mechanical hazards such as loose or missing hardware To inspect the product for potential unsafe conditions complete the following steps 1 Make sure that th...

Page 11: ...l inspection work near power supplies or remove or install main units v Before you work on the equipment disconnect the power cord If you cannot disconnect the power cord have the customer power off t...

Page 12: ...cument For example if a caution statement is labeled with Statement 1 translations for that caution statement are in the Safety Information document under Statement 1 Be sure to read all caution and d...

Page 13: ...quipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instruc...

Page 14: ...0 C 212 F v Repair or disassemble Dispose of the battery as required by local ordinances or regulations Statement 4 18 kg 39 7 lb 32 kg 70 5 lb 55 kg 121 2 lb CAUTION Use safe practices when lifting S...

Page 15: ...1 2 Safety xiii...

Page 16: ...a service technician Statement 12 CAUTION The following label indicates a hot surface nearby Statement 13 DANGER Overloading a branch circuit is potentially a fire hazard and a shock hazard under cer...

Page 17: ...n Ordinance for Work gloss statement The product is not suitable for use with visual display work place devices according to clause 2 of the German Ordinance for Work with Visual Display Units Das Pro...

Page 18: ...xvi Lotus Foundations Appliance Type 9234 CNU and 9234 DNU Problem Determination and Service Guide...

Page 19: ...technicians For information about the terms of the warranty and getting service and assistance see the Warranty and Support Information document included with the Lotus Foundations Appliance Related d...

Page 20: ...ps guidance or advice v Important These notices provide information or advice that might help you avoid inconvenient or problem situations v Attention These notices indicate potential damage to progra...

Page 21: ...VGA 64 MB DDR2 SDRAM video memory LCD display Interposer card 512 MB IDE PATA flash card DOM Removable idb hard drive kit Dual port PCI 1000 Ethernet card Diagnostic LEDs v Fans v Hard disk drives v M...

Page 22: ...ver settings and data Disk activity LED When this green LED is lit it indicates that the idb disk is in use either performing a backup of data or restoring data This activity light will also flicker d...

Page 23: ...Upper bezel door Covers the LCD display and control panel and the hotswappable idb disk Chapter 1 Introduction 5...

Page 24: ...0 is dedicated to LAN usage while Eth1 and Eth2 are dedicated to Internet connectivity Ethernet transmit receive activity LED This LED is on the Ethernet connector on the rear of the server When this...

Page 25: ...f the server See your operating system documentation for information about shutting down the operating system Statement 5 CAUTION The power control button on the device and the power switch on the pow...

Page 26: ...shows the internal connectors on the system board Microprocessor power DIMM 1 DIMM 2 DIMM 3 DIMM 4 Microprocessor Hard disk drive fan USB tape drive Mini PCI slot Battery System fan connector Main po...

Page 27: ...System board external connectors The following illustration shows the external input output I O connectors on the system board Chapter 1 Introduction 9...

Page 28: ...allable optional devices DIMM 1 DIMM 2 DIMM 3 DIMM 4 Slot 5 PCI 32 bit 33 MHz Slot 4 PCI 32 bit 33 MHz Slot 3 PCI X 64 bit 133 MHz Slot 2 PCI Express x4 x1 Slot 1 PCI Express x8 Remote Supervisor Adap...

Page 29: ...bit 33 MHz LED Slot 3 PCI X 64 bit 133 MHz LED Slot 2 PCI Express x4 LED Slot 1 PCI Express x8 LED Standby power LED Microprocessor fan LED DIMM 1 LED DIMM 2 LED DIMM 3 LED DIMM 4 LED System fan LED H...

Page 30: ...the ac power source is disconnected from the server Note Changing the position of this jumper does not affect the administrator password check if an administrator password is set If the administrator...

Page 31: ...following firmware items are available v BIOS code v Diagnostics programs v Mini BMC firmware v Ethernet firmware v ServeRAID firmware v SAS SATA firmware Major components contain VPD code You can se...

Page 32: ...in the system information you cannot change settings directly in the system information This choice is on the full Configuration Setup Utility menu only v Devices and I O Ports Select this choice to v...

Page 33: ...sword is set the full Configuration Setup Utility menu is available only if you type the administrator password at the password prompt Power on Password Select this choice to set change or delete a po...

Page 34: ...de was built BMC Build Level This nonselectable item displays the version of the mini BMC code Existing Event Log number This nonselectable item displays the number of entries in the system event log...

Page 35: ...MC system event logs v Event Error Logs Select this choice to view or clear error logs System Event Error Log Select this choice to view the system event and error messages that the system generated d...

Page 36: ...the limited Configuration Setup Utility menu Keep a record of the password in a secure place If you forget the power on password or administrator password you can regain access to the computer through...

Page 37: ...e made periodically to the IBM Web site The actual procedure might vary slightly from what is described in this document 1 Go to http www 01 ibm com software lotus support 2 Under Search Lotus support...

Page 38: ...USB connector assembly 26K7340 4 LCD control panel and display 46C6561 5 Hotswappable idb drive kit 46M6560 6 Bezel upper 46M6507 7 Bezel lower 46M6557 8 Hard disk drive SATA 3 inch 250 GB fixed simp...

Page 39: ...54 Cable 18 inch SATA signal 39Y9810 Cable 401 watt DAS for non redundant power supply and hot swap drives connection 25R8849 Cable mini SAS SATA 4X signal models 34x 42x 52x 54x 72x 74x 41Y3884 EMC I...

Page 40: ...countries and regions 39M5206 China 39M5102 Australia Fiji Kiribati Nauru New Zealand Papua New Guinea 39M5123 Afghanistan Albania Algeria Andorra Angola Armenia Austria Azerbaijan Belarus Belgium Be...

Page 41: ...olivia Caicos Islands Canada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antill...

Page 42: ...24 Lotus Foundations Appliance Type 9234 CNU and 9234 DNU Problem Determination and Service Guide...

Page 43: ...dressed and that your server is ready to function at maximum levels of performance To download firmware updates for your server complete the following steps Note Changes are made periodically to the I...

Page 44: ...ing or installing a specific hot swap component for any additional procedures that you might have to perform before you remove or install the component v When you are finished working on the server re...

Page 45: ...on and the cover is removed Follow these guidelines when you work inside a server that is turned on v Avoid wearing loose fitting clothing on your forearms Button long sleeved shirts before you work i...

Page 46: ...circuitry v Do not leave the device where others can handle and damage it v While the device is still in its static protective package touch it to an unpainted metal part on the outside of the server...

Page 47: ...for additional cabling instructions It might be easier for you to route cables before you install certain devices For details about the locations and functions of the input output connectors see Serve...

Page 48: ...ing steps 1 Read the safety information that begins on page vii and Installation guidelines on page 25 2 If you are replacing a non hot swap component turn off the server and all attached devices then...

Page 49: ...y routed 2 If you removed the upper and lower bezels reinstall them before you replace the side cover see Installing the upper bezel on page 33 and Installing the lower bezel on page 35 Important The...

Page 50: ...all power cords and external cables 3 Unlock and remove the side cover see Removing the side cover on page 30 4 Remove the lower bezel see Removing the lower bezel on page 34 5 Carefully lift up the t...

Page 51: ...e chassis until the bezel clips are aligned with the corresponding indentations on the left side of the chassis and it snaps into place 3 Install the lower bezel see Installing the lower bezel on page...

Page 52: ...cables 3 Unlock the side cover Note You do not have to remove the side cover to remove the lower bezel 4 Press the round blue release button on the right side of the lower bezel and rotate the lower...

Page 53: ...assis 2 Rotate the top of the lower bezel up to the chassis then press the blue release tab on the right side of the lower bezel and completely close the lower bezel until it locks securely into place...

Page 54: ...e removing a full length adapter press on the retaining tab on the left side of the front adapter retention bracket until the release lever on the right side of the bracket clicks into place 6 Remove...

Page 55: ...System board optional devices connectors on page 10 2 When you start the server for the first time after you install a Remote Supervisor Adapter II SlimLine the startup process will take several minut...

Page 56: ...ion slot screw at the rear of the adapter 7 If you are installing a full length adapter press on the release lever on the right side of the front adapter retention bracket to release the retaining tab...

Page 57: ...sk drives in the server v Install the drives in ascending order by bay number Attention Attention Simple swap hard disk drives are not hot swappable Disconnect all power from the server before you rem...

Page 58: ...to be removed toward each other then pull the assembly out of the bay 6 If you are instructed to return the drive assembly follow all packaging instructions and use any packaging materials for shippi...

Page 59: ...d the safety information that begins on page vii and Installation guidelines on page 25 2 Turn off the server and all attached devices then disconnect all power cords and external cables 3 Unlock and...

Page 60: ...ny unpainted metal surface on the server then remove the new DIMM from the package 3 Turn the DIMM so that the DIMM keys align correctly with the connector Attention To avoid breaking the retaining cl...

Page 61: ...ed detach the server side cover 2 Detach the front upper bezel of the server 3 Detach the cables connected to the LCD display Make sure you note the cables that were disconnected as the replacement un...

Page 62: ...44 Lotus Foundations Appliance Type 9234 CNU and 9234 DNU Problem Determination and Service Guide...

Page 63: ...board internal connectors on page 8 6 Remove the battery a Use a fingernail to press the top of the battery clip away from the battery The battery pops up when it is released b Use your thumb and inde...

Page 64: ...y 2 Insert the new battery a Tilt the battery so that you can insert it into the socket on the side opposite the battery clip b Press the battery down into the socket until it clicks into place Make s...

Page 65: ...that impede access to the fan and the fan connector on the system board see Removing an adapter on page 36 4 Disconnect the fan cable from the system board making a note of where the cable was connec...

Page 66: ...oles in the fan 2 Position the fan so that the grommets protrude through the holes in the chassis then use needle nosed pliers to pull the grommets through the holes from outside the chassis 3 Connect...

Page 67: ...3 Unlock and remove the side cover see Removing the side cover on page 30 4 Disconnect the hard disk drive fan assembly cable from the system board making a note of where the cable was connected for...

Page 68: ...y away from the drive cage and remove the assembly from the drive cage 9 If you are instructed to return the hard disk drive fan assembly follow all packaging instructions and use any packaging materi...

Page 69: ...sembly complete the following steps 1 Insert the hard disk drive fan assembly retaining tab over the right edge of the hard disk drive backplane then rotate the fan assembly toward the backplane Do no...

Page 70: ...moving the simple swap backplate This procedure applies only to server models with the simple swap SATA backplate installed on the back of the hard disk drive cage To remove the simple swap backplate...

Page 71: ...on the drive cage and set it aside 12 If you are instructed to return the simple swap backplate follow all packaging instructions and use any packaging materials for shipping that are supplied to you...

Page 72: ...oard see System board internal connectors on page 8 for the location of the Serial ATA drive connectors 5 Connect the power cables to the simple swap backplate 6 Install the hard disk drive fan assemb...

Page 73: ...ly see for more information It is not necessary to remove these drives 7 If the server has hot swap power supplies remove the power supplies and the power supply cage see 8 Disconnect the front panel...

Page 74: ...en turn on the attached devices and turn on the server Removing the front USB connector assembly To remove the front USB connector assembly complete the following steps 1 Read the safety information t...

Page 75: ...e side cover see Removing the side cover on page 30 3 Remove all adapters if necessary and place the adapters on static protective surface Note You might find it helpful to note where each adapter is...

Page 76: ...wer cords then turn on the attached devices and turn on the server Removing the front adapter retention bracket To remove the front adapter retention bracket complete the following steps 1 Read the sa...

Page 77: ...eps 1 Carefully insert the front USB cable through the opening in the front of the chassis 2 Squeeze the spring clips on the sides of the front USB connector assembly and insert the assembly into the...

Page 78: ...screw to the card slot on the server 7 Close the side cover of the server Replacing a hotswappable idb drive kit The following section explains a hotswappable drive replacement in two parts The first...

Page 79: ...moving from the removable hard drive cage If the server is powered down unlock the drive and remove it from the removable drive cage b Remove the screws from the upper cover of the drive tray c Detach...

Page 80: ...as the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you...

Page 81: ...the power supply to the system board and all internal components Attention Support the power supply while you remove the mounting screws After the screws are removed the power supply is loose and can...

Page 82: ...he power supply are aligned with the corresponding holes in the rear of the chassis 2 Install the four screws that secure the power supply to the chassis 3 Connect the cables from the power supply to...

Page 83: ...er too quickly or allowing it to spring upward can damage the fan sink and surrounding components 6 Remove the fan sink from the microprocessor a Disconnect the fan sink cable from the system board b...

Page 84: ...the open up position Microprocessor bracket frame Microprocessor retention latch 8 Open the microprocessor bracket frame by lifting up the tab on the top edge 9 Carefully lift the microprocessor strai...

Page 85: ...in permanent damage to the microprocessor microprocessor socket and system board 4 Carefully grasp the microprocessor and place the microprocessor into the microprocessor socket Note To maintain corr...

Page 86: ...disconnected during the removal of the old microprocessor 8 Install the side cover see Installing the side cover on page 31 9 Lock the side cover if you unlocked it during removal 10 Reconnect the ex...

Page 87: ...lean area of the cleaning pad to wipe the thermal grease from the microprocessor then dispose of the cleaning pad after all of the thermal grease is removed Microprocessor 0 02 mL of thermal grease 5...

Page 88: ...lace 7 Remove any of the following components in addition to others that might not be listed that are installed on the system board and put them in a safe static protective place v Adapters see Removi...

Page 89: ...four screws that secure the fan sink retention module and fan sink mounting bracket to the system board then set the fan sink retention module fan sink mounting bracket and screws aside for use later...

Page 90: ...2 Place the fan sink mounting bracket underneath the system board and align the holes on fan sink mounting bracket with the four screw holes for the fan sink retention module slot on system board Pla...

Page 91: ...server until the tabs on the fan sink mounting bracket is fully engaged in the holes for fan sink mounting bracket slots on the bottom the chassis Note The tabs are fully engaged when the screw holes...

Page 92: ...emoved earlier Remote Supervisor Adapter II SlimLine support bracket 6 Install any of the following components that you removed from the system board v SAS SATA controller see v Battery see Installing...

Page 93: ...cage into the chassis until it locks into place 8 Reconnect any cables to the system board that you disconnected during removal 9 Install the side cover see Installing the side cover on page 31 10 Loc...

Page 94: ...76 Lotus Foundations Appliance Type 9234 CNU and 9234 DNU Problem Determination and Service Guide...

Page 95: ...the server The DSA diagnostic programs are available on the IBM Dynamic System Analysis Preboot Diagnostic CD that is shipped with the Lotus Foundations Appliance and is also available online To obtai...

Page 96: ...cting any problems one short beep occurs and the server startup is completed If POST detects a problem several beeps might sound or an error message is displayed See POST beep codes on page 79 and POS...

Page 97: ...ts listing Lotus Foundations Appliance Type 9234 on page 19 to determine which components are customer replaceable units CRU and which components are field replaceable units FRU v If an action step is...

Page 98: ...Replace the following components one at a time in the order shown restarting the server each time a DIMMs b Trained service technician only System board 2 1 1 Secondary DMA register failed Trained ser...

Page 99: ...technician only System board No beep symptoms The following table describes situations in which no beep code sounds when POST is completed Table 4 No beep code symptoms v Follow the suggested actions...

Page 100: ...ontinues Each system event error log entry is displayed on its own page To move from one entry to the next use the Up Arrow and Down Arrow keys Viewing error logs from the Configuration Setup Utility...

Page 101: ...s F2 If you have set both a power on password and an administrator password you must type the administrator password to run the diagnostic programs 4 From the top of the screen select Hardware Info 5...

Page 102: ...e 13 2 Trained service technician only Replace the system board 101 Tick timer internal interrupt failure Trained service technician only Replace the system board 102 Internal timer channel 2 test fai...

Page 103: ...onents one at a time in the order shown restarting the server each time a Battery b Failing device if the device is a FRU the device must be replaced by a trained service technician only c Trained ser...

Page 104: ...information about how to clear CMOS 4 Replace the following components one at a time in the order shown restarting the server each time a Battery b Trained service technician only System board 187 VP...

Page 105: ...the parallel port setting is correct 2 Trained service technician only Replace the system board 1162 Serial port error 1 Run the Configuration Setup Utility program and make sure that the serial port...

Page 106: ...es b Hard disk drive c Trained service technician only System board 178x Fixed disk error Note x is the drive that has the error 1 Run the hard disk drive diagnostic tests on drive x 2 Reseat the foll...

Page 107: ...ources are being used remove an adapter to make memory available to the adapter Disabling the BIOS on the adapter should correct the error See the documentation that comes with the adapter 1802 No mor...

Page 108: ...iling PCI or PCI Express adapter b Trained service technician only System board 1806 PCI built in self test failure 1 If the error code indicates a particular PCI or PCI Express slot or device remove...

Page 109: ...b Hard disk drive cable 4 Replace the following components one at a time depending on the server model in the order shown restarting the server each time v Hot swap models a Hard disk drive b Hard di...

Page 110: ...only Reseat the microprocessor 2 Replace the following components one at a time in the order shown restarting the server each time a Trained service technician only Microprocessor b Trained service t...

Page 111: ...boot sector error 1 Reseat the following components depending on the server model v Hot swap models a Hard disk drive b SAS SATA controller v Simple swap models a Hard disk drive b Hard disk drive ca...

Page 112: ...ect the cause of the first error message The other error messages usually will not occur the next time you run the diagnostic programs Exception If multiple error codes or LEDs indicate a microprocess...

Page 113: ...ortant If the system error LED on the front of the server is lit but there are no other error indications clear the BMC system event log This log does not clear itself and if it begins to fill up the...

Page 114: ...l the problem is solved v See Chapter 3 Parts listing Lotus Foundations Appliance Type 9234 on page 19 to determine which components are customer replaceable units CRU and which components are field r...

Page 115: ...its CRU and which components are field replaceable units FRU v If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom...

Page 116: ...you suspect a problem with your monitor see the documentation that comes with the monitor for instructions for testing and adjusting the monitor v Follow the suggested actions in the order in which t...

Page 117: ...s higher than the capability of the monitor v You installed the necessary device drivers for the application 2 Run video diagnostics v If the server passes the video diagnostics the video is good see...

Page 118: ...ained service technician only that step must be performed only by a trained service technician Symptom Action Wrong characters appear on the screen 1 If the wrong language is displayed update the BIOS...

Page 119: ...ents a DIMMs b Power supply cables to all internal components c Power supplies hot swap models 4 Replace the following components one at a time in the order shown restarting the server each time a DIM...

Page 120: ...rogram and none of the serial ports is disabled v The serial port adapter if one is present is seated correctly 2 Reseat the serial port adapter 3 Replace the serial port adapter A serial device does...

Page 121: ...plications 2 If you receive any error messages while you use the software see the information that comes with the Lotus Foundations software for a description of troubleshooting methods and other sugg...

Page 122: ...o determine which components are customer replaceable units CRU and which components are field replaceable units FRU v If an action step is preceded by Trained service technician only that step must b...

Page 123: ...ined service technician Symptom Action An idb drive is not detected in WebConfig although one is inserted and locked into the removable drive cage 1 Trained service technician only Insert another hard...

Page 124: ...rst indicated by a lit system error LED on the front panel assembly of the server If this LED is lit one or more LEDs elsewhere in the server might also be lit and can direct you to the source of the...

Page 125: ...e system board Look at the system service label on the top of the server which gives an overview of internal components This information can often provide enough information to correct the error Power...

Page 126: ...t the power cord is connected to a functioning power source 3 Remove one power supply at a time Lit Off Off DC source or power supply power problem 1 Make sure that the power supply is connected to th...

Page 127: ...hese methods The description next to each file indicates the type of medium to which you can download the file A readme file is also available with instructions for installing the BIOS code update To...

Page 128: ...actions to correct the detected problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved v See Chapter 3 Parts listing Lotus Found...

Page 129: ...ng components a Fan sink cable b Trained service technician only Fan sink DASD controller removal 1 Make sure that the mini PCI X adapter cable is not damaged 2 Reseat the mini PCI X adapter cable 3 R...

Page 130: ...d service technician only Reseat the microprocessor 2 Trained service technician only Replace the microprocessor Invalid userid or password received Userid is w x y z Information only LAN Command Mode...

Page 131: ...Remote Login Successful Login ID x from CMD mode client at IP yyy yyy yyy yyy Information only Retried alert accepted from system x type y sender s ID z Information only Retry count exceeded Incorrect...

Page 132: ...nstalled b Power supply cables on the system board 2 Trained service technician only Replace the system board System is under recommended voltage for 1 5V CPU 1 Reseat the following components a Hot s...

Page 133: ...oltage 1 Reseat the following components a Hot swap power supplies if any are installed b Power supply cables on the system board 2 Trained service technician only Replace the system board System shut...

Page 134: ...wing components a Fan sink cable b Trained service technician only Fan sink System shutoff due to VRM over voltage 1 Trained service technician only Reseat the microprocessor 2 Replace the following c...

Page 135: ...m to shut down because of an overcurrent condition To diagnose a power problem use the following general procedure 1 Turn off the server and disconnect all ac power cords 2 Check for loose cables in t...

Page 136: ...he server These LEDs indicate whether there is a problem with the connector cable or hub The Ethernet link status LED is lit when the Ethernet controller receives a link pulse from the hub If the LED...

Page 137: ...r and reconfigure it each time v Any external devices v Surge suppressor device on the server v Modem printer mouse and non IBM devices v Each adapter v Hard disk drives v Memory modules The minimum c...

Page 138: ...and version level v Hardware configuration print screen of the system summary v BIOS code level v Operating system type and version level You can solve some problems by comparing the configuration and...

Page 139: ...with documentation that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the documentation for the operating system or progr...

Page 140: ...1 800 426 7378 Hardware service and support You can receive hardware service through your IBM reseller or IBM Services To locate a reseller authorized by IBM to provide warranty service go to http ww...

Page 141: ...UDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain...

Page 142: ...Red Hat the Red Hat Shadow Man logo and all Red Hat based trademarks and logos are trademarks or registered trademarks of Red Hat Inc in the United States and other countries Other company product or...

Page 143: ...sites at http www ibm com ibm recycle us index shtml andhttp www ibm com ibm environment products index shtml Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa nac...

Page 144: ...EEE on the environment and human health due to the potential presence of hazardous substances in EEE For proper collection and treatment contact your local IBM representative Battery return program T...

Page 145: ...ery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumu...

Page 146: ...rique de la classe A est conforme la norme NMB 003 du Canada Australia and New Zealand Class A statement Attention This is a Class A product In a domestic environment this product may cause radio inte...

Page 147: ...any 70569 Telephone 0049 0 711 785 1176 Fax 0049 0 711 785 1283 E mail tjahn de ibm com Taiwanese Class A warning statement Chinese Class A warning statement Japanese Voluntary Control Council for Int...

Page 148: ...130 Lotus Foundations Appliance Type 9234 CNU and 9234 DNU Problem Determination and Service Guide...

Page 149: ...Index Copyright IBM Corp 2008 131...

Page 150: ...132 Lotus Foundations Appliance Type 9234 CNU and 9234 DNU Problem Determination and Service Guide...

Page 151: ......

Page 152: ...Part Number 44W2553 Printed in USA 1P P N 44W2553...

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