IBM 9234CNU - Lotus Foundations Server, Service Manual

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4. Verify the hardware type in-use. Search via the indicated Foundations
Knowledge Base link(s) for more detailed information.
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with the Lotus Foundations Appliance For
information about which products are supported by Support Line in your country or
region, see http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, see
http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for support
telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).
Hardware service and support
You can receive hardware service through your IBM reseller or IBM Services. To
locate a reseller authorized by IBM to provide warranty service, go to
http://www.ibm.com/partnerworld/ and click
Find a Business Partner on the right
side of the page. For IBM support telephone numbers, see http://www.ibm.com/
planetwide/. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
IBM Taiwan product service
IBM Taiwan product service contact information:
IBM Taiwan Corporation
3F, No 7, Song Ren Rd.
Taipei, Taiwan
Telephone: 0800-016-888
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Lotus Foundations Appliance, Type 9234 CNU and 9234 DNU: Problem Determination and Service Guide