IBM 9234CNU - Lotus Foundations Server, Service Manual

Page: 106 / 152

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Lotus Foundations Appliance Type 9234,” on page 19 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
1762 Hard disk drive configuration error.
1. Run the Configuration/Setup Utility program and
load the default settings.
2. Reseat the following components:
a. Hard disk drive cables
b. Hard disk drive
c. (Trained service technician only) System
board
3. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. Hard disk drive cables
b. Hard disk drive
c. (Trained service technician only) System
board
178 x Fixed disk error.
Note: x is the drive that has the error.
1. Run the hard disk drive diagnostic tests on drive
x .
2. Reseat the following components, depending on
the server model:
v
Hot-swap models:
a. Hard disk drive x
b. SAS/SATA controller
v
Simple-swap models:
a. Hard disk drive x
b. Hard disk drive x cable
3. Replace the following components one at a time,
depending on the server model, in the order
shown, restarting the server each time:
v Hot-swap models:
a. Hard disk drive x
b. Hard disk drive backplane
c. SAS/SATA controller
v Simple-swap models:
a. Hard disk drive x
b. Hard disk drive x cable
4. (Trained service technician only) Replace the
system board.
1800 Unavailable PCI hardware interrupt.
1. Run the Configuration/Setup Utility program and
adjust the adapter settings.
2. Remove each adapter one at a time, restarting
the server each time, until the failing adapter is
isolated.
88
Lotus Foundations Appliance, Type 9234 CNU and 9234 DNU: Problem Determination and Service Guide