If
Then
Yes:
Continue with the next step.
No:
Go to “Resolving a power problem” on page 3.
2. Can you access the baseboard management controller (BMC) across the network?
If
Then
Yes:
Continue with the next step.
No:
Go to “Resolving a BMC access problem” on page 2.
3. Can you boot the system to the Petitboot menu?
If
Then
Yes:
Continue with the next step.
No:
Go to “Resolving a system firmware boot failure” on page 4.
4. Is video displayed on the video graphics array (VGA) monitor?
If
Then
Yes:
Continue with the next step.
No:
Go to “Resolving a VGA monitor problem” on page 5.
5. Can you start the operating system?
If
Then
Yes:
Continue with the next step.
No:
Go to “Resolving an operating system boot failure” on page 6.
6. Go to “Resolving a hardware problem” on page 7. This ends the procedure.
Resolving a BMC access problem
Learn how to identify the service action that is needed to resolve a baseboard management controller
(BMC) access problem.
Procedure
1. Ensure that the BMC password is not set to the default password. For information about changing the
default password, see Logging on to the OpenBMC GUI. Does the problem persist?
If
Then
Yes:
Continue with the next step.
No:
This ends the procedure.
2. Are both ends of the network cable seated securely?
If
Then
Yes:
Continue with the next step.
No:
Seat both ends of the cable securely. If the problem persists, continue with the next
step.
3. Power off the system and disconnect all AC power cords for 30 seconds. Then, reconnect the AC
power cords and power on the system. Does the BMC access problem persist?
If
Then
Yes:
Continue with the next step.
2 Power Systems: Problem analysis, system parts, and locations for the 8335-GTC, 8335-GTG, 8335-GTH,
8335-GTW, and 8335-GTX
Summary of Contents for 8335-GTG
Page 4: ...iv ...
Page 47: ...System parts Figure 5 System parts Finding parts and locations 33 ...
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