4 Others
4.1 About the displayed system log
Error indications relating to SMTP
Category
Indication
Description
POP3 server error
Authentication error.
•
Entered user name or password may be
incorrect. Check if the E-mail settings are
configured correctly.
Failed to find the POP3 server.
•
The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
•
The POP3 server may be down. Ask the
network administrator.
SMTP server error
Authentication error.
•
Entered user name or password may be
incorrect. Check if the E-mail settings are
configured correctly.
Failed to resolve the E-mail server
address from DNS.
•
The designated IP address of the DNS
may be incorrect. Check if the DNS
settings are configured correctly.
•
The DNS server may be down. Ask the
network administrator.
Failed to find the SMTP server.
•
The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
•
The SMTP server may be down. Ask the
network administrator.
Internal error
Undefined error.
•
An error occurred in the E-mail function.
Check if the E-mail settings are configured
correctly.
Error indications relating to “Viewnetcam.com”
Category
Indication
Description
Access test error
Access test failed
•
Port forwarding may not be configured for
the router. Refer to the manuals provided
with the router in use to enable the UPnP
setting.
Viewnetcam.com
server error
Failed to resolve the
Viewnetcam.com server address
from DNS.
•
The designated IP address of the DNS
may be incorrect. Check if the DNS
settings are configured correctly.
•
The DNS server may be down. Ask the
network administrator.
168
Operating Instructions
4 Others
