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TROUBLESHOOTING

Troubleshooting schedule

Following the trouble shooting guide will provide you with tips to facilitate the trouble shooting process. You can also perform simpler 
trouble shooting operations. The operator may only carry out the maintenance and service operations that are described in this 
Operator’s Manual. More extensive interventions must be carried out by an authorized service workshop.

Always start by checking any error messages on the remote control. Follow the instructions for the respective message in 
accordance with the error messages section.

!

WARNING! Most accidents involving machines occur during trouble shooting, service and maintenance as 
staff have to locate themselves within the machine’s risk area. Prevent accidents by being alert and by 
planning and preparing the work. You can also refer to 'Preparations for maintenance and service” in the 
'Maintenance and service” section.

If service operations or trouble shooting does not require the machine to be switched on, the power cable 
must be removed and positioned so that it cannot be connected by mistake.

Problem

Cause

Possible action

The electric motor does 
not start.

Emergency stop/machine 
stop is pressed.

Check that the emergency stop or machine stop button are not pressed by 
turning them clockwise.

Too low mains voltage to 
the machine.

Check power supply and ensure correct voltage.

A fuse has blown.

Check that the mains voltage is compatible with the machine and that the 
correct fuses are used.

No radio communication 
between remote control 
and machine.

Green symbol in the display indicates contact. If the symbol is red, check 
that the battery for the remote control is charged and correctly inserted. 
Ensure that the correct remote control is being used. Check that the 
communication cable and aerial cable on the machine are properly 
secured. Test run the machine using cable control.

Fuses for the mains 
connection blow when 
starting.

The machine’s fuses have 
too low a rating.

Check that the mains voltage is compatible with the machine and that the 
correct fuses are used.

Electric motor blown.

Contact your service agent.

The hydraulic pump has 
cut out.

Contact your service agent.

The motor runs but the 
hydraulic functions 
have no power or do 
not work at all.

Too little hydraulic fluid in 
the tank. (Noise emanating 
from the pump.)

Stop the motor at once. Investigate and rectify any leaks there might be. 
Replenish hydraulic fluid.

Circulation valve open.

Check the diode on the valve cap at the bottom of valve block 1. If the 
circulation valve is open the diode does not light up. Check the cable to the 
control module.

Fault in the pump regulator.

Extend an unloaded cylinder to its end position and check the pump 
pressure in the display. If you get maximum pressure the pump regulator 
is OK.

Standby pressure set too 
low.

Activate the remote control without operating any functions and check the 
settings for stand-by pressure on the display. The pressure should be 20 

±

 

1 bar.

Arm movements and 
tool function run slowly.

The potentiometer that 
controls mechanical 
movements/tools is 
screwed down.

Unscrew the knob(s).

Standby pressure set too 
low.

Activate the remote control without operating any functions and check the 
settings for stand-by pressure on the display. The pressure should be 20 

±

 

1 bar.

An individual function is 
running slowly.

Internal leakage in the 
cylinder.

Extend an unloaded cylinder to its end position and check the pump 
pressure in the display. If you get maximum pressure the pump regulator 
is OK.

Restriction in a hydraulic 
hose.

Run an unloaded cylinder. Check the pump pressure on the display. If you 
receive max. pressure but not full speed on the cylinder, this indicates a 
strangulation in the hydraulic hose.

Fault in the pilot control 
valve.

Contact your service agent.

Summary of Contents for DXR300

Page 1: ... G G GB B B B E E E En n n ng g g gl l l li i i is s s sh h h h DXR300 Operator s manual Please read the operator s manual carefully and make sure you understand the instructions before using the machine ...

Page 2: ...e while the work is in progress Ensure that the underlying surface has satisfactory bearing capacity Inspections and or maintenance must be carried out with the motor switched off and the power cord disconnected Always connect the machine through an ground fault circuit interrupter with personal protection i e an ground fault circuit interrupter that trips at an ground fault of 30 mA Ensure that t...

Page 3: ...y or death for the operator or damage to the surroundings if the instructions in the manual are not followed CAUTION Used if there is a risk of injury to the operator or damage to the surroundings if the instructions in the manual are not followed NOTICE Used if there is a risk of damage to materials or the machine if the instructions in the manual are not followed ...

Page 4: ...HINE S SAFETY EQUIPMENT General 15 SAFETY INSTRUCTIONS Protective equipment 17 General safety warnings 17 General working instructions 18 External environmental factors 23 STARTING AND STOPPING Before starting 24 Starting 24 Stopping 24 Inspection after work 24 OPERATION Operating modes 25 TOOLS General 28 Work mode 28 Changing tools 29 Storage 29 SETTINGS Track widener 30 Menu overview 31 Operati...

Page 5: ...e machine s equipment Operation on a public highway Use as a towing vehicle means of transport or lifting device Use in environments where there is danger for the operator or the life and health of people in the vicinity Use in applications or environments that are not compatible with the recommendations in this Operator s Manual User responsibility It is the owner s employer s responsibility that...

Page 6: ...perating the caterpillar tracks at different speeds Operating the tracks in different directions enables the machine to make tight manoeuvres When the drive function is not activated the passive brakes lock the drive motors In transport mode the caterpillar tracks and tower can be manoeuvred simultaneously The function can be used for example when the machine is being operated in confined spaces O...

Page 7: ...1 Gear ring 12 Tensioning wheel 13 Screws for widening track 14 Support wheel 15 Drive motor 16 Outrigger foot 17 Outriggers 18 Counter weight 19 Electrical cabinet 20 Control module 21 Cable arm 22 Warning light 23 Communication cable socket 24 Horn 25 Base plate 26 Lifting eye bolts 27 Electric motor 28 Radio module 29 Track unit 30 Hydraulic pump 31 Chassis beam 32 Cylinder guard 33 Inspection ...

Page 8: ...eby the speed of the functions Direction control valves direct the hydraulic oil to the machine s different functions The hydraulic pump is of the variable displacement type and delivers a flow of 0 65 l min 0 17 gal min Main pressure The hydraulic system has different pressure levels Track tension and outriggers up 200 bar Hydraulic hammer 165 Bar 22 kW Standard pressure is 200 Bar Increased main...

Page 9: ... 5 Cylinder 1 6 Cylinder 4 7 Cylinder 3 8 Cylinder 2 9 Valve block 1 10 Slew motor 11 Valve block 2 12 Cylinders for outriggers 13 Sight gauge 14 Valve release track tension 15 Accumulator track tension 16 Drive motor 17 Support wheel 18 Cylinders for track tensioning 19 Tensioning wheel 20 Hydraulic pump 21 Swivel 22 Hose for oil filling 23 Filling pump 24 Intermediate piece 25 Cooler ...

Page 10: ...h of the power cable and the area of the power cable s conductor The table Guide values for mains connection in the Technical data section shows which fuse is required for the electric motor The machine is equipped with Softstart and can be started with most types of fuses If a fuse keeps blowing there is a fault in the electrical system or in the machine that is connected to it Before restarting ...

Page 11: ...ystem 2 13 11 7 8 9 8 10 5 6 4 3 1 12 1 Aerial 2 Electrical cabinet 3 Pressure switch 4 Temperature sensor 5 Warning light 6 Power cable 7 Electric motor 8 Control module 9 Radio module 10 Working lights 11 Pressure sensor 12 Main switch 13 Emergency stop ...

Page 12: ...able shuts off the wireless communication When the machine is controlled by means of cables the ID code is suppressed and the same remote control can be used for different machines if these have the same control system version Battery The battery is a Li ion type Operating time is about 8 10 hours per charge Extreme cold impairs the battery s capacity and operating time Operating time is also affe...

Page 13: ...stick right button 4 Menu buttons 5 Display 6 Right joystick left button 7 Right joystick right button 8 Right joystick 9 Pressure flow to hydraulic tool hammer cutter 10 Flow to machine movement speed 11 Stop button motor 12 Main switch 13 Machine stop 14 Start button motor 15 Light emitting diode joysticks active ...

Page 14: ...l flow to the tool 12 Sticker adjustable flow to the tool 13 Arm 3 down 14 Left caterpillar track backwards 15 Caterpillar tracks backwards 16 Rear front left outrigger down 17 Rotate tower anticlockwise 18 Left outrigger down 19 Caterpillar tracks forward 20 Left caterpillar track forward 21 Arm 3 up 22 Left outrigger up 23 Rotate tower clockwise 24 Rear front left outrigger up 25 Sticker open cl...

Page 15: ...to the remote control and the machine Press the horn to see which machine is connected to the remote control The machine will beep and flash three times Do not activate the remote control before you have ensured that the correct machine is being operated When steering the machine using cables the ID code is suppressed and the same remote control can be used for different machines if these have the...

Page 16: ...e all functions can be used again The machine s softstarter is fitted with a motor cut out that trips if the current is too high for too long a period The machine s functions return to normal position after approximately three minutes Fuses Fuses are used to protect the following components as well as to prevent fire in conjunction with faults or if electrical components are overloaded Pressure re...

Page 17: ...responsibility of the management and the operator to confirm National and local laws regulations and other directions are followed This might concern protective equipment limit levels for noise barriers etc The operator has the relevant training and experience to be able to perform the work safely Unauthorized persons are not permitted to enter areas where there is a risk of accidents Nobody is pe...

Page 18: ...chine until the working area has been cleared of obstacles Be on the alert when working in environments where there is a substantial risk of slipping due to unevenness loose material oil ice or suchlike Inspect ground conditions load bearing structures etc to prevent materials machines and staff falling and deal with any risks there might be before starting work When working at a height for instan...

Page 19: ...e that occur immediately Prevent the machine from being used before the fault has been rectified If the machine becomes unoperable turn off the motor before approaching the machine The machine has been tested and approved solely with equipment supplied and recommended by the manufacturer Under no circumstances should you modify the original design of the machine without approval from the manufactu...

Page 20: ...Keep your distance The machine is most stable when working directly forwards or backwards When the machine s upper part rotates to the side the outriggers should be down and the arm system manoeuvred so that it is as close to the ground as possible In some cases it can be difficult to predict the direction of rotation Operate the turning motion carefully until you have apprehended the direction of...

Page 21: ...lways position yourself above the machine when driving on a slope There is a risk of the machine tipping Anchor the machine if there is a risk of the machine starting to move involuntary Check that there is sufficient bearing capacity when driving on ramps and stairs Proximity to ducts and pipes Always check and mark where electricity cables and pipelines are routed Ensure that electricity cables ...

Page 22: ...cidents by being alert and by planning and preparing the work You can also refer to Preparations for maintenance and service in the Maintenance and service section Never carry out repairs without having the necessary expertise The user must only carry out the maintenance and service work described in this Operator s Manual More extensive work must be carried out by an authorized service workshop U...

Page 23: ...han 10 C 50 F Allow the machine to warm up slowly Warm up the lower section by running the caterpillar tracks first slowly and then more quickly with the outriggers extended Move the upper section back and forth and operate all cylinders in the arm system without load The machine is ready for use when its temperature hydraulic fluid has risen to around 40 C 104 F Moisture When working in damp envi...

Page 24: ...shes with a longer interval the machine is in standby mode If a function is not working or needs attention an error message appears on the display in conjunction with start up Refer to Error messages in the Trouble shooting section Starting the electric motor The electric motor is started by pressing the start button If several machines are used at the same workplace there is a risk of mixing up t...

Page 25: ... outriggers Transport mode In this mode you can operate the caterpillar tracks and some arm functions If no controls have been used for 3 seconds the machine will go to circulating pump mode In this mode the hydraulic oil is pumped to the tank and there will be no pressure in the cylinders Key to commands 1 Right and left button on left joystick 2 Right and left button on right joystick 3 Directio...

Page 26: ... hydraulic tool hammer cutter Cutters open close The function works even if the right button on the right joystick is depressed This can be useful if you simultaneously want to run arm 1 and 2 in parallel The button that opens closes the cutters varies depending on which type of cutters are being used Extra function For activation see instructions in the Settings section under the heading Extra fe...

Page 27: ... right outrigger up Left outrigger down Left outrigger up Rear left outrigger down Rear left outrigger up Front left outrigger down Front left outrigger up Transport mode Right track forward left track backward Right track backwards left track forward Rotate tower clockwise Rotate tower anticlockwise Caterpillar tracks forward Caterpillar tracks backwards All outriggers up All outriggers down Arm ...

Page 28: ...rnal tool is activated from the service menu See instructions in the section Settings Work mode In the work menu you can choose to work with either a breaker or a concrete crusher Other tools can be activated from the Work menu under the tab Adjustable See instructions in the section Settings CAUTION Please read the operator s manual carefully and make sure you understand the instructions before u...

Page 29: ...king pin Connect the hydraulic hoses and any hoses for hammer lubrication when fitting the hammer Viewed from the rear the tool s return hose must first be connected to the right side A port and then the delivery hose to the left side B port The hydraulic hoses are equipped with quick couplings with decompression This facilitates fitting the hoses even though pressure is trapped To dismantle follo...

Page 30: ...hut off the machine Disconnect the power cable and place it so that it cannot be connected by mistake Loosen screws A and B Slide washer C to one side Pull the side of the tracks out a sufficient distance to enable the track widener to be fitted The holes of the track widener must be facing the machine Move the side of the track towards the machine Tighten the screws M24 500Nm M10 47Nm To dismantl...

Page 31: ...r in the chosen language on the product display Operational settings WORK BREAKER Select this when you want to work with a breaker Press the selection key to confirm the choice CRUSHER Select this when you want to work with a crusher Press the selection key to confirm the choice WORK BREAKER WORK CRUSHER ...

Page 32: ...CK TENSION Hold the selection key down to activate the track tension OIL REFIL The oil level is read through the sight gauge on the hydraulic tank Refilling is needed if the level is more than 1 cm below the max mark Hold the selection key down to refill oil Use the sight gauge to check the oil level when refilling NOTICE Can not be shut off during operation Adjustable tool Oil press A B 200 bar 3...

Page 33: ...nd oil flow can be adjusted from port A to B Select which setting you would like to change with the selection keys Use the arrow keys to change the value HOUR METER The operating hours for the machine the time when the motor is on are saved in the control modules and can be read in the terminal When the remote control terminal is connected to the machine can the operating hours be read in online m...

Page 34: ...hey are active All warnings are sorted according to the hour meter registers when they occured The newest warning is showed first and the oldest is last 1 Warning code Identifies the kind of warning that has been registered 2 The number of times the warning has been present in the system 3 Registered working time when the warning last occured 4 Previous warning in the warning log 5 Exit the warnin...

Page 35: ... 200 bar to 150 bar The pressure changes with 5 bar intervals Machine types Indicates which machine type the remote control is linked to This setting must be made when updating the software or replacing the control module etc Press the selection key to confirm the choice Languages Setting for which language should be shown in the display Press the selection key to confirm the choice To return to t...

Page 36: ...ntaining the track unit discharge the pressure in the accumulator Refer to the directions under Functional inspection in the Maintenance and service section Discharge pressure in the hydraulic system Discharge pressure in the hydraulic cylinders by taking the load off the arm system by resting it on the ground Undo the air filter so that the overpressure in the tank is discharged Wait until the pr...

Page 37: ...allel with the fins Keep a distance of at least 40 cm between the cooler and the nozzle Electrical components Clean electric motor electric cabinet terminals and other electrical components with a cloth or with compressed air Do not spray water at electrical components Dry the remote control with a damp cloth Never use high pressure washing Blow clean internally using compressed air After washing ...

Page 38: ... arm system and tool attachment Tools Cylinders and shafts in lower part and outriggers Cylinders and shafts in arm system and tool attachment Tools Cylinders and shafts in lower part and outriggers Cylinders and shafts in arm system and tool attachment Tools Hydraulic fluid Hammer lubrication Cylinders and shafts in arm system and tool attachment Visible hoses arm system outriggers etc Power cabl...

Page 39: ...lower part and outriggers Grease nipples 29 Gear ring Arm system Bolt fasteners shafts support leg bracket and track sides Drive track sides and track tensioning Power unit motor fan Cylinders and shafts in lower part and outriggers Drive track sides and track tensioning Hoses Hoses Other hydraulic components Drive track sides and track tensioning Cooler Slew motor Hammer lubrication Emergency sto...

Page 40: ...edule before you perform the 500 hours service Change 1 000 hours service Carry out the 500 hours service as per the service schedule before you perform the 1 000 hours service Change Oil gearbox slew motor Contact your service agent Oil gearbox drive motor Contact your service agent Drive motor Slew motor Gear ring Slew motor Drive motor Drive motor Slew motor Gear ring Hydraulic pump checking of...

Page 41: ...ngs and cogs To ensure that the grease is evenly distributed it should be applied followed by rotation and then applied again Apply the grease gun and lubricate the nipple with 2 3 pumps Stand at a safe distance start the machine rotate the upper part by 90 and then turn off the motor Repeat three times so that the gear ring s bearings and cogs are lubricated in four places WARNING Ensure that nob...

Page 42: ...d mounting Shafts The design of the expanding shafts ensures that there is not too much play provided that they are tightened regularly New expanding shafts must be tightened frequently until they have bedded in Wear damage on the expanding shaft s sleeve is a typical sign that they have not been tightened correctly or sufficiently often If an expanding shaft has slipped out of position it is impo...

Page 43: ...anding sleeve it indicates that it has not been sufficiently tightened Swing joints must be kept lubricated in order to be able to press out dirt and water that enters and to reduce wear on shafts and bearings Wear to rubber components Check that caterpillar tracks and outrigger feet are intact If they are so worn that the metal is visible they should be replaced Wear to hydraulic hoses Do not use...

Page 44: ... braked and remain stationary Check the slew brake s function by rotating the arm on a slope Release the joysticks The arm should then be braked and stop gently Cooler Overheating has a negative effect on the service life of the machine s components Clean the cooler when necessary Refer to Cleaning the machine in the Maintenance and service section Cylinders Checking cylinder tubes and piston rods...

Page 45: ...racks Pull out the valve and rotate it a quarter turn to lock it in open position Operate the outriggers up and down Hydraulic fluid is then pumped around and cleans the non return valve Rotate and release the valve back into position Operate the outriggers up and down to tension the track Hammer lubrication Make sure grease is reaching the hammer by detaching the lubrication hose from the hammer ...

Page 46: ...remove air that might have entered the hydraulic system while refilling Oil filter Undo the air filter so that the overpressure in the tank is discharged Thoroughly clean the outside of the filter and the surrounding parts Remove the filter cover Lift up the sealing ring the spring and the filter holder together with the filter cartridge Remove the filter cartridge from the filter holder Check whe...

Page 47: ...ng terminal start up Check joystick value in test menu terminal diagnostics Restart terminal Right joystick button on left joystick activated during power up Button has been disabled Left joystick button on right joystick activated during power up Button has been disabled Right joystick button on right joystick activated during power up Button has been disabled Up Down movement on left joystick ac...

Page 48: ...arter Check the input voltage and the soft starter settings Phase error Please check Incoming phases Incoming voltages Machine speed has been reduced and tool is disabled Phase error in incoming 3 phase and the motor temperature is too high Check the voltage level of the incoming phases or if a phase has been lost Motor temperature too high Machine speed has been reduced and tool is disabled High ...

Page 49: ...unctions Communication error Machine type could not be uploaded to terminal Please restart terminal Communication error List of available machine types could not be uploaded to terminal Please try again Communication error Machine type may not have been selected correctly in machine Machine type disabled in terminal Please make selection again Communication error No new machine type has been downl...

Page 50: ... without being active All warnings associated with are disabled Use machine with caution All supervision using the sensor is disabled Sensor is faulty Check the sensor and cables to the sensor Cable error Cylinder 1 valve Cylinder 2 valve Cylinder 3 valve Cylinder 4 valve Cylinder 5 valve Outrigger proportional valve Left caterpillar track valve Right caterpillar track valve Rotation valve Tool va...

Page 51: ...and aerial cable on the machine are properly secured Test run the machine using cable control Fuses for the mains connection blow when starting The machine s fuses have too low a rating Check that the mains voltage is compatible with the machine and that the correct fuses are used Electric motor blown Contact your service agent The hydraulic pump has cut out Contact your service agent The motor ru...

Page 52: ...be damaged Defective valve Contact your service agent Faulty counter balance valve Contact your service agent Overheating in the hydraulic system Cooler blocked or obstructed Clean the cooler Too high ambient temperature Use forced cooling Maximum pressure or standby pressure set too high in the pump Contact your service agent Defective hose or coupling Replace faulty component Restriction in main...

Page 53: ...t Setting thermal overload relay Max cable length V V mm2 A kW A m 400 380 6 90 50 Hz 22 0 41 177 400 380 10 90 22 0 41 296 400 380 16 90 22 0 41 473 460 440 6 90 60 Hz 24 5 39 187 460 440 10 90 24 5 39 311 460 440 16 90 24 5 39 498 Type of pressure Pressure Bar PSI Pump pressure The pressure in the pipes between pump and main stop valve The pressure varies between standby pressure and max pressur...

Page 54: ...wer noise level General Rotation speed rpm 6 Transport speed max km h mph 3 1 9 Angle of inclination max 30 Hydraulic system Volume hydraulic system l gal 50 13 Pump type Load sensing axial piston pump with variable displacement Pump flow max l min gal min 65 17 Electric motor Type Siemens 1LE1001 1DB73 Power kW 22 50 Hz 24 5 60 Hz Speed rpm 1475 50 Hz 1775 60 Hz Voltage V 380 420 50 Hz 440 480 60...

Page 55: ...English 55 TECHNICAL DATA 4868 192 2368 93 5231 206 1818 72 ...

Page 56: ...56 English TECHNICAL DATA 1367 54 1035 41 1509 59 2057 81 2442 96 2079 82 1598 63 1489 59 2066 81 2238 88 1993 78 141 6 ...

Page 57: ...pment 2006 95 EC of May 8 2000 relating to the noise emissions in the environment 2000 14 EC of June 08 2011 on the restriction of use of certain hazardous substances 2011 65 EU For information relating to noise emissions see the Technical data chapter Notified body 0404 SMP Svensk Maskinprovning AB Box 7035 SE 750 07 Uppsala has issued reports regarding the assessment of conformity according to a...

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