OPERATION
17
Problem
Batteries in the battery wand need to be replaced.
Solution
Replace the batteries in the battery wand.
Squeeze the cap latch to release
the cap and remove the cap from
the battery wand.
Install the batteries according to
the instructions on the battery
wand label.
Press the cap on until it latches.
NOTE:
Hunter Douglas recommends AA alkaline batteries for use with our
battery-powered shades. These will provide more than one year of operation,
depending on usage. Lithium and rechargeable batteries are not recommended.
Problem
The front fabric appears to cling to the back fabric.
Solution
Lightly apply a static spray for home furnishings. Follow the manufacturer’s
directions. Allow the shade to dry in the fully lowered position.
If necessary, reapply the static spray each time the shade is professionally
cleaned.
Problem
The bottom rail does not raise completely, or lower completely, or its
location when fully lowered has migrated over time.
Solution
The batteries may be low in the battery wand, satellite battery pack, or C-size
satellite battery wand. Replace the batteries. Refer to “Batteries in the battery
wand need to be replaced” above.
Check that the battery wand, satellite battery pack, C-size satellite battery
wand, or 18V DC power supply is securely connected to the power cable and
the cables are not pinched or caught in the headrail or installation brackets.
Check that there is clearance between the ends of the shade and the window
casement on inside mounts.
Check if the fabric rolls up evenly into the headrail. If not, see “Adjusting the
Bottom Rail Weight” on page 18.
The shade may need to be reset. Refer to “Resetting the Shade (If Necessary)”
on page 15.
For information regarding operation and programming of the PowerView
remote, refer to your
PowerView Motorization Remote Control Guide
or to the
online PowerView Step-by-Step Guide at
hunterdouglas.com/operating-
systems/motorized/powerview-motorization/manuals
.
Cap
Latch
Battery
Wand
Squeeze
