Alarm
ID
Alarm Name
Alarm
Severity
Cause
Troubleshooting Suggestions
2037
Grid
Underfrequenc
y
Major
Cause ID=1
Power grid exception: The
actual power grid
frequency is lower than
the standard requirement
for the local power grid.
1. If the alarm occurs
occasionally, the power grid
may be abnormal
temporarily. The inverter
automatically recovers
after detecting that the
power grid becomes
normal.
2. If the alarm occurs
frequently, check whether
the power grid frequency is
within the acceptable
range. If not, contact the
local power operator. If yes,
modify the grid
underfrequency protection
threshold through the
mobile app, SmartLogger,
or NMS with the consent of
the local power operator.
2038
Unstable Grid
Frequency
Major
Cause ID=1
Power grid exception: The
actual grid frequency
change rate does not
comply with the local
power grid standard.
1. If the alarm occurs
occasionally, the power grid
may be abnormal
temporarily. The inverter
automatically recovers
after detecting that the
power grid becomes
normal.
2. If the alarm occurs
frequently, check whether
the power grid frequency is
within the acceptable
range. If not, contact the
local power operator.
SUN2000-(175KTL-H0, 185KTL-INH0, 185KTL-H1
User Manual
8 Maintenance
Issue 05 (2020-08-30)
Copyright © Huawei Technologies Co., Ltd.
94