Troubleshooting iLO 2 198
Alert Explanation
Rack Server Power On
Manual Override
The server was manually forced by the customer to power on despite the
BL p-Class reporting insufficient power.
Rack Name Changed
The name of the ProLiant BL p-Class rack was changed.
Inability to receive HP SIM alarms (SNMP traps) from iLO 2
A user with the Configure iLO 2 Settings privilege must connect to iLO 2 to configure SNMP trap
parameters. When connected to iLO 2, be sure that the correct alert types and trap destinations are
enabled in the SNMP/Insight Manager Settings screen of the iLO 2 console application.
iLO 2 Security Override switch
The iLO 2 Security Override switch allows emergency access to the administrator with physical control
over the server system board. Setting the iLO 2 Security Override switch allows login access, with all
privileges, without a user ID and password.
The iLO 2 Security Override switch is located inside the server and cannot be accessed without opening
the server enclosure. To set the iLO 2 Security Override switch, the server must be powered off and
disconnected from the power source. Set the switch and then power on the server. Reverse the procedure
to clear the iLO 2 Security Override switch.
A warning message is displayed on the iLO 2 Web pages, indicating that the iLO 2 Security Override
switch is currently in use. An iLO 2 log entry is added recording the use of the iLO 2 Security Override
switch. An SNMP alert may also be sent upon setting or clearing the iLO 2 Security Override switch.
In the unlikely event that it is necessary, setting the iLO 2 Security Override switch also enables you to
flash the iLO 2 boot block. The boot block is exposed until iLO 2 is reset. HP recommends that you
disconnect iLO 2 from the network until the reset is complete.
Depending on the server, the iLO 2 Security Override switch might be a single jumper or it might be a
specific switch position on a dip switch panel. To access the iLO 2 Security Override switch, refer to the
server documentation.
Authentication code error message
Within a Mozilla browser, you might receive an incorrect message authentication code error message,
which indicates that the public or private key pair and certificate used to initiate the browser's SSL session
has changed. This error message can occur when you do not use a customer provided certificate,
because iLO 2 generates its own self-signed certificate each time it is rebooted.
To resolve this issue, close and restart the Web browser, or install your own certificates into iLO 2.
Troubleshooting directory problems
The following sections discuss troubleshooting directory issues.
